public static string GetTicketTypes(RestCommand command, bool orderByDateCreated = false)
{
TicketTypes items = new TicketTypes(command.LoginUser);
if (orderByDateCreated)
{
items.LoadByOrganizationID(command.Organization.OrganizationID, "DateCreated DESC");
}
else
{
items.LoadByOrganizationID(command.Organization.OrganizationID);
}
return(items.GetXml("TicketTypes", "TicketType", true, command.Filters));
}
public static string GetTicketTypes(RestCommand command)
{
TicketTypes ticketTypes = new TicketTypes(command.LoginUser);
ticketTypes.LoadByOrganizationID(command.Organization.OrganizationID);
if (command.Format == RestFormat.XML)
{
return(ticketTypes.GetXml("TicketTypes", "TicketType", true, command.Filters));
}
else
{
throw new RestException(HttpStatusCode.BadRequest, "Invalid data format");
}
}