public async Task <TicketRemarkDTO> GetById(int id)
{
var ticketRemarkDTO = new TicketRemarkDTO();
await Task.Run(() =>
{
var ticketOwner = _ctx.Tickets.FirstOrDefault(x => x.Id == id).TicketOwner.Name;
var remark = _ctx.TicketRemarks.FirstOrDefault(x => x.TicketId == id);
if (remark == null)
{
return;
}
var mappedRemark = new TicketRemarkDTO()
{
Id = remark.Id,
Desription = remark.Desription,
TicketId = remark.TicketId,
UpdatedBy = remark.UpdatedBy,
UpdatedDate = remark.UpdatedDate,
CreatedBy = remark.CreatedBy,
CreatedDate = remark.CreatedDate,
TicketOwnerName = ticketOwner != "" ? ticketOwner : "Anonymous"
};
ticketRemarkDTO = mappedRemark;
});
return(ticketRemarkDTO);
}
public async Task <TicketRemarkDTO> AddRemark(TicketRemarkDTO ticketRemark)
{
ticketRemark.CreatedBy = currentUser;
ticketRemark.CreatedDate = currentDateTime;
ticketRemark.UpdatedBy = currentUser;
ticketRemark.UpdatedDate = currentDateTime;
var newRemark = await _dataProvider.AddRemark(ticketRemark);
return(newRemark);
}
public async Task <TicketRemarkDTO> AddRmark(TicketRemarkDTO ticketRemark)
{
await Task.Run(() =>
{
var newTicketRemark = new TicketRemark()
{
CreatedBy = "System",
CreatedDate = DateTime.Now,
Desription = ticketRemark.Desription,
TicketId = ticketRemark.TicketId,
UpdatedBy = "System",
UpdatedDate = DateTime.Now,
};
_ctx.TicketRemarks.Add(newTicketRemark);
_ctx.SaveChanges();
});
return(ticketRemark);
}
/// <summary>
/// Add remarks of type Image
/// </summary>
/// <param name="imageRemark"></param>
/// <returns></returns>
public async Task <TicketRemarkDTO> AddRemark(TicketRemarkDTO ticketRemark)
{
await Task.Run(() =>
{
var newTicketRemark = new TicketRemark()
{
CreatedBy = ticketRemark.CreatedBy,
CreatedDate = ticketRemark.CreatedDate,
Type = ticketRemark.Type,
TicketId = ticketRemark.TicketId,
Desription = ticketRemark.Desription,
UpdatedBy = ticketRemark.UpdatedBy,
UpdatedDate = ticketRemark.UpdatedDate
};
_ctx.TicketRemarks.Add(newTicketRemark);
_ctx.SaveChanges();
ticketRemark.Id = newTicketRemark.Id;
});
return(ticketRemark);
}
public async Task <TicketRemarkDTO> Add(TicketRemarkDTO ticketRemark, int id)
{
await Task.Run(() =>
{
var newTicketRemark = new TicketRemark()
{
CreatedBy = ticketRemark.CreatedBy,
CreatedDate = ticketRemark.CreatedDate,
Desription = ticketRemark.Desription,
// ImageName = ticketRemark.ImageName,
TicketId = id,//ticketRemark.TicketId,
UpdatedBy = ticketRemark.UpdatedBy,
UpdatedDate = ticketRemark.UpdatedDate,
// VoiceRecordName = ticketRemark.VoiceRecordName
};
_ctx.TicketRemarks.Add(newTicketRemark);
_ctx.SaveChanges();
});
return(ticketRemark);
}
public async Task <TicketRemarkDTO> Update(TicketRemarkDTO remark)
{
var newRemark = await _dataProvider.Update(remark);
return(newRemark);
}
public async Task <TicketRemarkDTO> Add(TicketRemarkDTO remark, int id)
{
var newRemark = await _dataProvider.Add(remark, id);
return(newRemark);
}
public Task <TicketRemarkDTO> Update(TicketRemarkDTO ticketRemark)
{
throw new NotImplementedException();
}
