public static string GetTicketQueue(RestCommand command) { TicketQueue ticketQueue = new TicketQueue(command.LoginUser); ticketQueue.LoadByOrganizationID(command.Organization.OrganizationID); if (command.Format == RestFormat.XML) { return(ticketQueue.GetXml("TicketQueue", "TicketQueueItem", true, command.Filters)); } else { throw new RestException(HttpStatusCode.BadRequest, "Invalid data format"); } }