public async Task Create_Close_Ticket_2() { DbHandler ticket = new DbHandler(connString); // Open ticket TicketCreationTemplate crt = new TicketCreationTemplate(); crt.Category = await ticket.GetCategoryAsync("Teszt", await ticket.GetSystemAsync("atihome")); crt.Details = "Here is the details"; crt.Reference = "unit-test-2"; crt.Summary = "Test of ticket"; crt.Title = "Test ticket"; var respond1 = await ticket.CreateTicketAsync(crt); Assert.AreEqual(MessageType.OK, respond1.MessageType, "Final: Ticket could not be created"); // Looking for its ID TicketFilterTemplate filter = new TicketFilterTemplate(); filter.System = "atihome"; filter.Status = "Open"; filter.Reference = "unit-test-2"; var respond2 = await ticket.ListTicketsAsync(filter); Assert.AreEqual(1, respond2.Count, "Preparation: Not one ticket was found for the filter"); // Close ticket by ID var respond3 = await ticket.CloseTicketAsync(respond2[0].Id, null); Assert.AreEqual(MessageType.OK, respond3.MessageType, "Final: Ticket could not be closed based on ID"); }
public async Task Change_Ticket_Test_1() { DbHandler ticket = new DbHandler(connString); // Open ticket and send 2 further update TicketCreationTemplate crt = new TicketCreationTemplate(); crt.Category = await ticket.GetCategoryAsync("Teszt", await ticket.GetSystemAsync("atihome")); crt.Details = "Here is the details"; crt.Reference = "unit-test-change-1"; crt.Summary = "Test of ticket"; crt.Title = "Test ticket"; var respond1 = await ticket.CreateTicketAsync(crt); Assert.AreEqual(MessageType.OK, respond1.MessageType, "Preparation: Ticket could not be created"); // Query for the opened change TicketFilterTemplate filter1 = new TicketFilterTemplate(); filter1.System = "atihome"; filter1.Status = "Open"; filter1.Reference = crt.Reference; var respond12 = await ticket.ListTicketsAsync(filter1); Assert.AreEqual(1, respond12.Count, "Preparation: opened ticket was not found"); // Change the category to Tesztike TicketChangeTemplate chg = new TicketChangeTemplate(); chg.Id = respond12[0].Id; chg.Category = await ticket.GetCategoryAsync("Hardware", await ticket.GetSystemAsync("atihome")); var respond2 = await ticket.ChangeTicketAsync(chg); Assert.AreEqual(MessageType.OK, respond2.MessageType, "Final: Ticket change was failed"); // Query the latest changed ticket TicketFilterTemplate filter2 = new TicketFilterTemplate(); filter2.System = "atihome"; filter2.Status = "Open"; filter2.Reference = crt.Reference; filter2.Category = "Hardware"; var respond3 = await ticket.ListTicketsAsync(filter2); Assert.AreEqual(1, respond3.Count, "Final: No ticket was found with the changed category name"); // Close ticket var respond4 = await ticket.CloseTicketAsync(crt.Reference, "atihome", null); Assert.AreEqual(MessageType.OK, respond4.MessageType, "Post: Close was failed"); }
public async Task Change_Ticket_Test_2() { DbHandler ticket = new DbHandler(connString); // Open ticket and send 2 further update TicketCreationTemplate crt = new TicketCreationTemplate(); crt.Category = await ticket.GetCategoryAsync("Teszt", await ticket.GetSystemAsync("atihome")); crt.Details = "Here is the details"; crt.Reference = "unit-test-change-2"; crt.Summary = "Test of ticket"; crt.Title = "Test ticket"; var respond1 = await ticket.CreateTicketAsync(crt); Assert.AreEqual(MessageType.OK, respond1.MessageType, "Preparation: Ticket could not be created"); var ticketHead1 = await ticket.ListTicketsAsync(new TicketFilterTemplate() { Reference = crt.Reference, Status = "Open", System = "atihome" }); string old_cat = ticketHead1[0].Category.Name; // Query for the opened change TicketFilterTemplate filter1 = new TicketFilterTemplate(); filter1.System = "atihome"; filter1.Status = "Open"; filter1.Reference = crt.Reference; var respond12 = await ticket.ListTicketsAsync(filter1); Assert.AreEqual(1, respond12.Count, "Preparation: opened ticket was not found"); // Try to change for a non-existing category TicketChangeTemplate chg = new TicketChangeTemplate(); chg.Id = respond12[0].Id; chg.Category = await ticket.GetCategoryAsync("non-exist", await ticket.GetSystemAsync("atihome")); var respond2 = await ticket.ChangeTicketAsync(chg); var ticketHead2 = await ticket.ListTicketsAsync(new TicketFilterTemplate() { Reference = crt.Reference, Status = "Open", System = "atihome" }); Assert.AreEqual(old_cat, ticketHead2[0].Category.Name, "Final: Ticket was changed to the a non-exist category"); // Close the ticket await ticket.CloseTicketAsync(crt.Reference, "atihome", null); }
public async Task List_Ticket_6() { DbHandler ticket = new DbHandler(connString); // Filter and count lines TicketFilterTemplate filter = new TicketFilterTemplate(); filter.System = "atihome"; filter.Reference = "test"; var respond = await ticket.ListTicketsAsync(2, 5, filter); Assert.AreEqual(5, respond.Count, "Final: Not 5 element has returned"); Assert.AreEqual(192, respond[0].Id, "Not the 3. element return as first"); }
public async Task Details_Test_1() { DbHandler ticket = new DbHandler(connString); // Open ticket and send 2 further update TicketCreationTemplate crt = new TicketCreationTemplate(); crt.Category = await ticket.GetCategoryAsync("Teszt", await ticket.GetSystemAsync("atihome")); crt.Details = "Here is the details"; crt.Reference = "unit-test-3"; crt.Summary = "Test of ticket"; crt.Title = "Test ticket"; var respond1 = await ticket.CreateTicketAsync(crt); Assert.AreEqual(MessageType.OK, respond1.MessageType, "Final: Ticket could not be created"); var respond2 = await ticket.CreateTicketAsync(crt); Assert.AreEqual(MessageType.OK, respond2.MessageType, "Final: Ticket could not be created"); var respond3 = await ticket.CreateTicketAsync(crt); Assert.AreEqual(MessageType.OK, respond2.MessageType, "Final: Ticket could not be created"); // Looking for its ID TicketFilterTemplate filter = new TicketFilterTemplate(); filter.System = "atihome"; filter.Status = "Open"; filter.Reference = "unit-test-3"; var respond4 = await ticket.ListTicketsAsync(filter); Assert.AreEqual(1, respond4.Count, "Preparation: Not one ticket was found for the filter"); // Get details about it var respond5 = await ticket.GetDetailsAsync(respond4[0].Id); Assert.IsNotNull(respond5, "Final: Details returned with null"); Assert.IsNotNull(respond5.Header, "Final: Header is null"); Assert.IsNotNull(respond5.Logs, "Final: Logs is null"); Assert.AreEqual(3, respond5.Logs.Count, "Not 3 update in the ticket"); // Close by refernce value var respond6 = await ticket.CloseTicketAsync(crt.Reference, "atihome", null); Assert.AreEqual(MessageType.OK, respond6.MessageType, "Close was failed"); }
public async Task List_Ticket_5() { DbHandler ticket = new DbHandler(connString); // Filter and expect null return TicketFilterTemplate filter1 = new TicketFilterTemplate(); filter1.Category = "Sajt"; var respond1 = await ticket.ListTicketsAsync(filter1); Assert.AreEqual(0, respond1.Count, "Final #1: This should have 0 element"); TicketFilterTemplate filter2 = new TicketFilterTemplate(); filter2.Reference = "non-exist"; var respond2 = await ticket.ListTicketsAsync(filter2); Assert.AreEqual(0, respond2.Count, "Final #2: This should have 0 element"); }
public async Task Assing_Ticket() { DbHandler ticket = new DbHandler(connString); var user = await ticket.GetUserAsync("test-user-1"); var disp = await ticket.GetUserAsync("Dispatcher"); TicketFilterTemplate filter = new TicketFilterTemplate(); filter.System = "test-system-1"; filter.Reference = "test-ref-1"; filter.Status = "Open"; var ticketList = await ticket.ListTicketsAsync(filter); var response1 = await ticket.AssignUserToTicketAsync(user, ticketList[0]); Assert.IsNotNull(response1); Assert.AreEqual(MessageType.OK, response1.MessageType); var response2 = await ticket.AssignUserToTicketAsync(disp, ticketList[0]); Assert.IsNotNull(response2); Assert.AreEqual(MessageType.OK, response2.MessageType); }
public async Task <IActionResult> ListTickets(string username = null, bool unassigned = false, string category = null, string system = null, string status = null, string reference = null, string title = null, int skip = -1, int count = -1) { TicketFilterTemplate filter = new TicketFilterTemplate(); if (!string.IsNullOrEmpty(category)) { filter.Category = category; } if (!string.IsNullOrEmpty(reference)) { filter.Reference = reference; } if (!string.IsNullOrEmpty(status)) { filter.Status = status; } if (!string.IsNullOrEmpty(system)) { filter.System = system; } if (!string.IsNullOrEmpty(title)) { filter.Title = title; } User user = null; if (username != null) { user = await _dbHandler.GetUserAsync(username); } if (unassigned) { user = null; } List <Ticket> respond; if (skip != -1 && count != -1) { if (username == null && !unassigned) { respond = await _dbHandler.ListTicketsAsync(skip, count, filter); } else { respond = await _dbHandler.ListTicketsAsync(skip, count, filter, user); } } else { if (username == null && !unassigned) { respond = await _dbHandler.ListTicketsAsync(filter); } else { respond = await _dbHandler.ListTicketsAsync(filter, user); } } if (respond == null) { return(BadRequest(new GeneralMessage() { Message = "Ticket listing has failed" })); } return(Ok(respond)); }