/// <summary>
/// To Record IVRNotification.
/// </summary>
private void RecordIVRNotification(AlarmObject _alarmObject)
{
NotificationStyle notificationStyle = null;
try
{
notificationStyle = new NotificationStyle();
TTIvrNotifications tTIVRNotifications = new TTIvrNotifications()
{
Action = "C",
AlarmID = _alarmObject.AlarmID,
LastAttemptTime = DateTime.UtcNow,
Notification_RecID = _alarmObject.NotificationID,
TransID = _alarmObject.TransID,
PersonName = _alarmObject.PersonName,
NumAttempts = 0,
PhoneNumber = _alarmObject.IVRPhoneNumber,
UserID = _alarmObject.IVRUserID,
QueueTime = DateTime.UtcNow,
isInProcess = 1,
ThreadID = _alarmObject.ThreadID
};
tTIVRNotifications.Execute();
_recID = tTIVRNotifications.RecID;
if (tTIVRNotifications.PhoneNumber.Trim() != string.Empty)
{
//write to TTNotifcationLog table
notificationStyle.RecordNotification("Queued for Voice: " + tTIVRNotifications.PersonName + " @ " + tTIVRNotifications.PhoneNumber, _alarmObject.NotificationID, _alarmObject.TransID, NotifyStatus.PASS, NotifyTypes.VOICE);
// INotifyObject notifyObject = GetNotifyObject(_alarmObject, _genStore);
}
else
{
//write to TTNotifcationLog table
notificationStyle.RecordNotification("Phone number does not exists. Queue failed ", _alarmObject.NotificationID, _alarmObject.TransID, NotifyStatus.FAIL, NotifyTypes.VOICE);
}
LogBook.Write("IVRNotification has been ADDED for AlarmID[" + tTIVRNotifications.AlarmID + "] To User [+" + tTIVRNotifications.UserID + "] at [" + tTIVRNotifications.PhoneNumber + "]");
}
catch (Exception ex)
{
//write to TTNotifcationLog table
notificationStyle.RecordNotification("Queued for Voice: " + _alarmObject.IVRPhoneNumber.ToStr() + " Failed", _alarmObject.NotificationID, _alarmObject.TransID, NotifyStatus.FAIL, NotifyTypes.VOICE);
LogBook.Write(ex, "CooperAtkins.IVRNotification");
}
}
/// <summary>
/// To Record IVRNotification.
/// </summary>
private static void UpdateIVRNotification(int ivrID, bool answered, bool inProcess, int numAttempts, long transactionId, int threadID)
{
short callSucceeded = 0;
short ivrInProcess = 0;
long transID = transactionId;
if (answered == false)
{
callSucceeded = 0;
}
else
{
callSucceeded = 1;
}
if (inProcess == false)
{
ivrInProcess = 0;
}
else
{
ivrInProcess = 1;
}
try
{
/* assigning the values to object.*/
TTIvrNotifications tTIVRNotifications = new TTIvrNotifications()
{
Action = "U",
LastAttemptTime = DateTime.UtcNow.ToDateTime(),
RecID = ivrID,
NumAttempts = numAttempts,
isSuccess = callSucceeded,
isInProcess = ivrInProcess,
TransID = transID.ToInt(),
ThreadID = threadID
};
tTIVRNotifications.Execute();
}
catch (Exception ex)
{
LogBook.Write(ex, "CooperAtkins.NotificationClient.NotificationComposer.IvrClientHelper");
}
}
/// <summary>
/// To Record IVRNotification.
/// </summary>
private void RecordIVRNotification()
{
NotificationStyle notificationStyle = null;
try
{
notificationStyle = new NotificationStyle();
TTIvrNotifications tTIVRNotifications = new TTIvrNotifications()
{
Action = "C",
AlarmID = _alarmObject.AlarmID,
LastAttemptTime = DateTime.UtcNow,
Notification_RecID = _alarmObject.NotificationID,
NumAttempts = 1,
PhoneNumber = _alarmObject.IVRPhoneNumber,
TransID = _alarmObject.TransID,
PersonName = _alarmObject.PersonName,
UserID = _alarmObject.IVRUserID,
QueueTime = DateTime.UtcNow
};
tTIVRNotifications.Execute();
if (tTIVRNotifications.PhoneNumber.Trim() != string.Empty)
{
notificationStyle.RecordNotification("Queued for Voice: " + tTIVRNotifications.PersonName + " @ " + tTIVRNotifications.PhoneNumber, _alarmObject.TransID, _alarmObject.NotificationID, NotifyStatus.PASS, NotifyTypes.VOICE);
}
else
{
notificationStyle.RecordNotification("Phone number does not exists. Queue failed ", _alarmObject.TransID, _alarmObject.NotificationID, NotifyStatus.FAIL, NotifyTypes.VOICE);
}
LogBook.Write("IVRNotification has been inserted.");
}
catch (Exception ex)
{
notificationStyle.RecordNotification("Queued for Voice: " + _alarmObject.IVRPhoneNumber.ToStr() + " Failed", _alarmObject.TransID, _alarmObject.NotificationID, NotifyStatus.FAIL, NotifyTypes.VOICE);
LogBook.Write(ex, "CooperAtkins.IVRNotification");
}
}
