public HttpResponseMessage Update(SupportActivityDTO requestInfo)
{
try
{
int userID = int.Parse(Request.Headers.GetValues("userId").FirstOrDefault());
int?orgid;
if (requestInfo.OrgId != null)
{
orgid = requestInfo.OrgId;
}
else
{
orgid = _IUserService.GetUser(userID).OrgUsers.Where(p => p.Type == null || p.Type.Contains("Primary")).FirstOrDefault().OrgId;
}
var org = _IOrgService.GetOrg((int)orgid);
var supportWkflowInstance = _IWkflowinstanceService.GetWkflowinstance((int)requestInfo.Id);
if (supportWkflowInstance.CCUserId != requestInfo.CCUserId)
{
supportWkflowInstance.CCUserId = requestInfo.CCUserId;
}
if (supportWkflowInstance.Priority != requestInfo.Priority)
{
supportWkflowInstance.Priority = requestInfo.Priority;
}
supportWkflowInstance.DateLastMaint = DateTime.UtcNow;
if (requestInfo.NextStepId != null)
{
supportWkflowInstance.CurrWkflowStatId = (int)requestInfo.NextStepId;
var hist = new WkflowStepHist
{
CreateDate = DateTime.UtcNow,
DateLastMaint = DateTime.UtcNow,
WkflowStatId = (int)requestInfo.NextStepId,
CreatedUserId = userID,
WkflowStatReasId = requestInfo.ReasonId
};
if (requestInfo.NewMessage != null && requestInfo.NewMessage != "")
{
hist.WkflowStepNotes.Add(new WkflowStepNote()
{
CreatedDate = DateTime.UtcNow, NoteText = requestInfo.NewMessage
});
}
if (requestInfo.Resolution != null && requestInfo.Resolution != "")
{
hist.WkflowStepNotes.Add(new WkflowStepNote()
{
CreatedDate = DateTime.UtcNow, NoteText = requestInfo.Resolution
});
}
supportWkflowInstance.WkflowStepHists.Add(hist);
}
_IWkflowinstanceService.UpdateWkflowinstance(supportWkflowInstance);
return(Request.CreateResponse <bool>(HttpStatusCode.OK, true));
}
catch (Exception e)
{
throw new HttpResponseException(HttpStatusCode.NotFound);
}
}
public HttpResponseMessage Create(SupportActivityDTO requestInfo)
{
try
{
var supportRequestWorkflow =
_IWkflowdefService.GetWkflowdefs().Find(p => p.Code == "SRW");
int userID = int.Parse(Request.Headers.GetValues("userId").FirstOrDefault());
//var createdstatusID = supportRequestWorkflow.WkflowDefWkflowStats.Where(p => p.WkflowStat.Code.Contains("Created")).FirstOrDefault().WkflowStatId;
var ccstatusID = supportRequestWorkflow.WkflowDefWkflowStats.Where(p => p.WkflowStat.Code.Contains("Assigned to CustomerCare")).FirstOrDefault().WkflowStatId;
var cstatusID = supportRequestWorkflow.WkflowDefWkflowStats.Where(p => p.WkflowStat.Code.Contains("Assigned to Customer")).FirstOrDefault().WkflowStatId;
int?orgid;
if (requestInfo.OrgId != null)
{
orgid = requestInfo.OrgId;
}
else
{
orgid = _IUserService.GetUser(userID).OrgUsers.Where(p => p.Type == null || p.Type.Contains("Primary")).FirstOrDefault().OrgId;
}
var statusID = 0;
var org = _IOrgService.GetOrg((int)orgid);
if (org.OrgTyp.TypCd == "TENA")
{
statusID = cstatusID;
}
else
{
statusID = ccstatusID;
}
int?ccuserid = org.OrgUsers.Where(p => p.Type == "CustomerCare").Count() > 0 ? (int?)org.OrgUsers.Where(p => p.Type == "CustomerCare").FirstOrDefault().UserId : null;
// Create a new batch processing workflow
var supportWkflowInstance = new WkflowInstance
{
CreateDate = DateTime.UtcNow,
DateLastMaint = DateTime.UtcNow,
WkflowDefId = supportRequestWorkflow.Id,
OrgId = orgid,
UserId = userID,
CurrWkflowStatId = statusID,
Summary = requestInfo.Summary,
Priority = requestInfo.Priority,
CCUserId = ccuserid
};
var hist = new WkflowStepHist
{
CreateDate = DateTime.UtcNow,
DateLastMaint = DateTime.UtcNow,
WkflowStatId = statusID,
CreatedUserId = userID,
WkflowStatReasId = requestInfo.ReasonId
};
hist.WkflowStepNotes.Add(new WkflowStepNote()
{
CreatedDate = DateTime.UtcNow, NoteText = requestInfo.NewMessage
});
supportWkflowInstance.WkflowStepHists.Add(hist);
_IWkflowinstanceService.AddWkflowinstance(supportWkflowInstance);
return(Request.CreateResponse <bool>(HttpStatusCode.OK, true));
}
catch (Exception e)
{
throw new HttpResponseException(HttpStatusCode.NotFound);
}
}
