public void SessionCreated(string sessionId)
{
try
{
CallSessionId = sessionId;
ResoursHandler.ResourceStatusChangeBusy(Auth, sessionId);
}
catch (Exception exception)
{
Logger.Instance.LogMessage(Logger.LoggerFiles.DuoDefault, "SessionCreated", exception, Logger.LogLevel.Error);
}
}
private void ChangeUI(AgentState state)
{
try
{
new ComMethods.SwitchOnType <AgentState>(state)
.Case <AgentInitiate>(initiate =>
{
UiState.InInitiateState();
})
.Case <AgentIdle>(i =>
{
UiState.InIdleState();
ResoursHandler.SendStatusChangeRequestIdel(Auth, CallSessionId);
})
.Case <AgentBusy>(b =>
{
UiState.InCallRingingState(); // (CallDirection);
if (CallDirection == CallDirection.Incoming)
{
ResoursHandler.ResourceStatusChangeBusy(Auth, CallSessionId);
}
})
.Case <AgentAcw>(b =>
{
UiState.InAcwState();
ResoursHandler.ResourceStatusChangeAcw(Auth, CallSessionId);
})
.Case <AgentBreak>(b =>
{
UiState.InBreakState();
ResoursHandler.ResourceStatusChangeBreak(Auth, CallSessionId);
})
.Case <AgentOffline>(b => UiState.InOfflineState())
.Default <AgentState>(t => UiState.InOfflineState());
}
catch (Exception exception)
{
Logger.Instance.LogMessage(Logger.LoggerFiles.DuoDefault, "Agent ChangeUI", exception, Logger.LogLevel.Error);
}
}
