/// <summary>
/// Clears/invalidates all caches in all services.
/// </summary>
public static void InvalidateCache()
{
UserService?.ClearCache();
StatusService?.ClearCache();
AlertService?.ClearCache();
DeviceService?.ClearCache();
SensorService?.ClearCache();
StationService?.ClearCache();
CircuitService?.ClearCache();
ProgramService?.ClearCache();
PivotService?.ClearCache();
}
// GET: SBOSvcCtr
public ActionResult Index()
{
IEnumerable <SCRequestModel> scRequestModelList = null;
var modelObj = new SCRequest();
var SCRequestData = new Collection <SCRequest>();
PivotService _pivotService = new PivotService();
try
{
SCRequestData = _pivotService.GetAllSCRequestData(modelObj);
scRequestModelList = (from item in SCRequestData
select new SCRequestModel
{
Number = item.Number,
Resolved_Month = item.Resolved_Month,
TTRwithExcludesInMinutes = item.TTRwithExcludesInMinutes,
RawTTRInMInutes = item.RawTTRInMInutes,
Open_Month = item.Open_Month,
Opened_By = item.Opened_By,
Impact = item.Impact,
Escalation = item.Escalation,
Due_Date = item.Due_Date,
Priority = item.Priority,
Request_State = item.Request_State,
Requested_For = item.Requested_For,
Short_Description = item.Short_Description,
Stage = item.Stage,
State = item.State,
BPIT = item.BPIT,
Assignment_Group = item.Assignment_Group
}).Take(500);
DataTable dt = new DataTable();
DataColumn col1 = new DataColumn();
col1.DataType = System.Type.GetType("System.String");
col1.ColumnName = "Number";
DataColumn col2 = new DataColumn();
col2.DataType = System.Type.GetType("System.String");
col2.ColumnName = "Resolved_Month";
DataColumn col3 = new DataColumn();
col3.DataType = System.Type.GetType("System.Int32");
col3.ColumnName = "TTRwithExcludesInMinutes";
DataColumn col4 = new DataColumn();
col4.DataType = System.Type.GetType("System.Int32");
col4.ColumnName = "RawTTRInMInutes";
DataColumn col5 = new DataColumn();
col5.DataType = System.Type.GetType("System.String");
col5.ColumnName = "Open_Month";
DataColumn col6 = new DataColumn();
col6.DataType = System.Type.GetType("System.String");
col6.ColumnName = "Opened_By";
DataColumn col7 = new DataColumn();
col7.DataType = System.Type.GetType("System.String");
col7.ColumnName = "Impact";
DataColumn col8 = new DataColumn();
col8.DataType = System.Type.GetType("System.String");
col8.ColumnName = "Escalation";
DataColumn col9 = new DataColumn();
col9.DataType = System.Type.GetType("System.DateTime");
col9.ColumnName = "Due_Date";
DataColumn col10 = new DataColumn();
col10.DataType = System.Type.GetType("System.String");
col10.ColumnName = "Priority";
DataColumn col11 = new DataColumn();
col11.DataType = System.Type.GetType("System.String");
col11.ColumnName = "Request_State";
DataColumn col12 = new DataColumn();
col12.DataType = System.Type.GetType("System.String");
col12.ColumnName = "Requested_For";
DataColumn col13 = new DataColumn();
col13.DataType = System.Type.GetType("System.String");
col13.ColumnName = "Short_Description";
DataColumn col14 = new DataColumn();
col14.DataType = System.Type.GetType("System.String");
col14.ColumnName = "Stage";
DataColumn col15 = new DataColumn();
col15.DataType = System.Type.GetType("System.String");
col15.ColumnName = "State";
DataColumn col16 = new DataColumn();
col16.DataType = System.Type.GetType("System.String");
col16.ColumnName = "BPIT";
DataColumn col17 = new DataColumn();
col17.DataType = System.Type.GetType("System.String");
col17.ColumnName = "Assignment_Group";
dt.Columns.Add(col1);
dt.Columns.Add(col2);
dt.Columns.Add(col3);
dt.Columns.Add(col4);
dt.Columns.Add(col5);
dt.Columns.Add(col6);
dt.Columns.Add(col7);
dt.Columns.Add(col8);
dt.Columns.Add(col9);
dt.Columns.Add(col10);
dt.Columns.Add(col11);
dt.Columns.Add(col12);
dt.Columns.Add(col13);
dt.Columns.Add(col14);
dt.Columns.Add(col15);
dt.Columns.Add(col16);
dt.Columns.Add(col17);
foreach (var item in scRequestModelList)
{
DataRow dr = dt.NewRow();
dr[0] = item.Number;
dr[1] = item.Resolved_Month;
dr[2] = item.TTRwithExcludesInMinutes;
dr[3] = item.RawTTRInMInutes;
dr[4] = item.Open_Month;
dr[5] = item.Opened_By;
dr[6] = item.Impact;
dr[7] = item.Escalation;
dr[8] = item.Due_Date;
dr[9] = item.Priority;
dr[10] = item.Request_State;
dr[11] = item.Requested_For;
dr[12] = item.Short_Description;
dr[13] = item.Stage;
dr[14] = item.State;
dr[15] = item.BPIT;
dr[16] = item.Assignment_Group;
dt.Rows.Add(dr);
}
var result = new StringBuilder();
for (int i = 0; i < dt.Columns.Count; i++)
{
result.Append(dt.Columns[i].ColumnName);
result.Append(i == dt.Columns.Count - 1 ? "\n" : ",");
}
foreach (DataRow row in dt.Rows)
{
for (int i = 0; i < dt.Columns.Count; i++)
{
result.Append(row[i].ToString());
result.Append(i == dt.Columns.Count - 1 ? "\n" : ",");
}
}
Session["firstTimeSC"] = result;
string newFileName = AppDomain.CurrentDomain.BaseDirectory + "SBOSvcCtr_Jennifer.csv";
}
catch (Exception ex)
{
return(View("Error"));
}
return(View());
}
// GET: ConnectMe
public ActionResult ConnectMe()
{
IEnumerable <ConnectMe> _connectMe = null;
var modelObj = new ConnectMe();
var SCRequestData = new Collection <ConnectMe>();
PivotService _pivotService = new PivotService();
SCRequestData = _pivotService.GetAllConnectMe(modelObj);
_connectMe = (from item in SCRequestData
select new ConnectMe
{
SessionDate = item.SessionDate,
alias = item.alias,
sessionId = item.sessionId,
chatId = item.chatId,
SessionStartTime = item.SessionStartTime,
ChatStartTime = item.ChatStartTime,
ChatRequestedTime = item.ChatRequestedTime,
ChatEndTime = item.ChatEndTime,
BOTTime = item.BOTTime,
AgentChatWaitTime = item.AgentChatWaitTime,
PostCallWork = item.PostCallWork,
AgentAbandoned = item.AgentAbandoned,
CallAvoided = item.CallAvoided,
AgentChatDuration = item.AgentChatDuration,
SessionDuration = item.SessionDuration,
Country = item.Country,
Topic = item.Topic,
SupervisorActivity = item.SupervisorActivity,
AgentChatMonth = item.AgentChatMonth,
SessionMonth = item.SessionMonth,
});
var result = new StringBuilder();
foreach (var item in _connectMe)
{
result.Append(item.SessionDate + "," + item.alias + "," + item.sessionId + "," + item.chatId + "," + item.SessionStartTime + "," + item.ChatStartTime + "," + item.ChatRequestedTime + "," + item.ChatEndTime + "," + item.BOTTime + "," + item.AgentChatWaitTime + "," + item.PostCallWork + "," + item.AgentAbandoned + "," + item.CallAvoided + "," + item.AgentChatDuration + "," + item.SessionDuration + "," + item.Country + "," + item.Topic + "," + item.SupervisorActivity + "," + item.AgentChatMonth + "," + item.SessionMonth + "\n");
}
System.IO.File.WriteAllText(@"D:\Pivot\PivotExcel05-01-2017\PivotExcel\MSIT.Web.ExcelPivot\MSIT.Web.ExcelPivot\data.csv", Convert.ToString(result));
string newFileName = AppDomain.CurrentDomain.BaseDirectory + "data.csv";
return(View());
}