protected void txtUsername_TextChanged(object sender, EventArgs e)
{
#region Find Userid of User who is Requesting to log a call
/////Add Exception handilng try catch change by vishal 21-05-2012
try
{
objOrganization = objOrganization.Get_Organization();
ObjUserLogin = ObjUserLogin.Get_UserLogin_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (ObjUserLogin.Userid == 0)
{
string myScript;
myScript = "<script language=javascript>function __doPostBack(eventTarget, eventArgument){var theForm = document.forms['aspnetForm']; if (theForm){ theForm.__EVENTTARGET.value = eventTarget;theForm.__EVENTARGUMENT.value = eventArgument;theForm.submit(); }} var Flag= confirm('User Does not Exist,Do You Want to Create User');if(Flag==true){ __doPostBack('callPostBack', 'create');}if(Flag==false){ __doPostBack('callPostBack', 'notcreate');}</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
}
else
{
ViewState["UserCreate"] = "Exist";
ContactInfo_mst objCont = new ContactInfo_mst();
objCont = objCont.Get_By_id(ObjUserLogin.Userid);
txtEmail.Text = objCont.Emailid;
}
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
#endregion
}
protected void GetUserDetail()
{
string userName = "";
MembershipUser User = Membership.GetUser();
if (User != null)
{
userName = User.UserName.ToString();
txtUsername.Text = User.UserName.ToString();
}
if (userName != "")
{
int userid;
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
ContactInfo_mst objConInfo = new ContactInfo_mst();
userid = objUser.Userid;
IncidentToAsset(userid);
objConInfo = objConInfo.Get_By_id(userid);
txtEmail.Text = objConInfo.Emailid;
txtassignasset.Text = compname;
}
}
}
public void updatecomment()
{
string userName;
MembershipUser User = Membership.GetUser();
solutionstatusid = Convert.ToInt16(Request.QueryString[0]);
flag = Convert.ToInt16(Request.QueryString[1]);
int userid;
if (flag == 3)
{
string seeionsid = Session["SolutionId"].ToString();
string[] str = seeionsid.Split(new char[] { ',' });
foreach (string s in str)
{
if (s == "")
{
break;
}
int solid = Convert.ToInt16(s);
ObjSolution = ObjSolution.Get_By_id(solid);
ObjSolution.Title = ObjSolution.Title;
ObjSolution.Topicid = ObjSolution.Topicid;
ObjSolution.Content = ObjSolution.Content;
ObjSolution.Comments = txtcomments.Text;
ObjSolution.SolutionStatus = solutionstatusid;
ObjSolution.Update();
userName = User.UserName.ToString();
Objorganization = Objorganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, Objorganization.Orgid);
ObjSolutionCreator.Solutionid = solid;
ObjSolutionCreator.LastUpdateBy = objUser.Userid;
ObjSolutionCreator.Update();
}
}
else
{
int solutionid = Convert.ToInt16(Request.QueryString[1]);
ObjSolution = ObjSolution.Get_By_id(solutionid);
ObjSolution.Title = ObjSolution.Title;
ObjSolution.Topicid = ObjSolution.Topicid;
ObjSolution.Content = ObjSolution.Content;
ObjSolution.Comments = txtcomments.Text;
ObjSolution.SolutionStatus = solutionstatusid;
ObjSolution.Update();
userName = User.UserName.ToString();
Objorganization = Objorganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, Objorganization.Orgid);
ObjSolutionCreator.Solutionid = solutionid;
ObjSolutionCreator.LastUpdateBy = objUser.Userid;
ObjSolutionCreator.Update();
}
}
protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
reqValRegion.ErrorMessage = Resources.MessageResource.errRegionName.ToString();
objOrganization = objOrganization.Get_Organization();
BindGrid();
}
}
protected void GetUserDetail()
{
string userName = "";
MembershipUser User = Membership.GetUser();
if (User != null)
{
userName = User.UserName.ToString();
txtUsername.Text = User.UserName.ToString();
}
if (userName != "")
{
int userid;
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
//objRole = objRole.Get_By_id(roleid);
if (objUser.Userid != 0)
{
ContactInfo_mst objConInfo = new ContactInfo_mst();
userid = objUser.Userid;
IncidentToAsset(userid);
objConInfo = objConInfo.Get_By_id(userid);
txtEmail.Text = objConInfo.Emailid;
txtassignasset.Text = compname;
//priorityid = Convert.ToInt32(objConInfo.userpriority);
//BindDropPriority(int priorityid);
//ContactInfo_mst objcnt = new ContactInfo_mst();
//if (objRole.roleid != 1)
//{
if (objConInfo.userpriority == 1)
{
priorityid = objPriority.Get_By_PriorityName("High");
}
else
{
priorityid = objPriority.Get_By_PriorityName("Medium");
}
//}
Priority_mst objP = new Priority_mst();
objP = objPriority.Get_By_id(priorityid);
colPriority.Add(objP);
drpPriority.DataTextField = "name";
drpPriority.DataValueField = "priorityid";
drpPriority.DataSource = colPriority;
drpPriority.DataBind();
}
}
}
// Event handler btnShow_Click , To Bind Sites to Grid View on the Selected Username and Region
protected void btnShow_Click(object sender, EventArgs e)
{
// Declare local Variable gvIDs,Username,organizationId and FlagStatus
string gvIDs;
string Username;
int organizationId;
int FlagStatus;
lblErrorMsg.Text = "";
// To get the Object of Organization ,to find the organization id
objOrganization = objOrganization.Get_Organization();
// Assign Organization Id to local variable organizationId
organizationId = objOrganization.Orgid;
// Assign Username from textbox to local variable Username
Username = txtUserName.Text.ToString().Trim();
// Get Object of UserLogin_mst Class on the basis of username and OrganizationId
objUser = objUser.Get_UserLogin_By_UserName(Username, organizationId);
// If Userid is not equal to Zero ,then user Exist
if (objUser.Userid != 0)
{
// Bind Grid of Sites
BindGrid();
// To check row by row of gridview ,how many sites have been mapped to this user from table UserToSiteMapping
foreach (GridViewRow gv in grdvwSite.Rows)
{
// Declare local variable deleteChkBxItem of Checkbox type to get the Checkbox Instance of Grid Row
CheckBox deleteChkBxItem = (CheckBox)gv.FindControl("deleteRec");
// Get the Site Id from variable of Label type declare in GridView of grdvwSite
gvIDs = ((Label)gv.FindControl("SiteID")).Text.ToString();
// Check if gvIDs is not null
if (gvIDs != "")
{
// Declare local variable userid and siteid to get userid and SiteId
int userid;
int siteid;
userid = Convert.ToInt16(objUser.Userid);
siteid = Convert.ToInt16(gvIDs);
// To Find Current Site to this User is Mapped by Calling Function objUserToSite.Get_By_Id()
FlagStatus = objUserToSite.Get_By_Id(userid, siteid);
// If FlagStatus is not zero then site is mapped to this user
if (FlagStatus != 0)
{
//Checked checkbox to show site is mapped to this user
deleteChkBxItem.Checked = true;
}
}
}
}
}
protected void Page_Load(object sender, EventArgs e)
{//Add Exception handilng try catch change by vishal 21-05-2012
try
{
if (!IsPostBack)
{
MembershipUser User = Membership.GetUser();
objOrganization = objOrganization.Get_Organization();
int userid = objUser.Get_By_UserName(User.UserName.ToString(), objOrganization.Orgid);
if (userid != 0)
{
objContact = objContact.Get_By_id(userid);
lblUser.Text = objContact.Firstname + " " + objContact.Lastname;
}
}
XmlDataSource ds = new XmlDataSource();
ds.EnableCaching = false;
ds.DataFile = Server.MapPath("../Files/Admin.xml");
TreeView1.DataSource = ds;
TreeView1.DataBind();
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
protected void btnSolutionAdd_Click(object sender, EventArgs e)
{///Add Exception handilng try catch change by vishal 21-05-2012
try
{
string userName;
MembershipUser User = Membership.GetUser();
userName = User.UserName.ToString();
int userid;
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
int Solutionid;
ObjSolution.Title = txtTitle.Text.ToString();
ObjSolution.Content = Editor.Text.ToString();
ObjSolution.Topicid = Convert.ToInt32(drpTopic.SelectedValue);
ObjSolution.Solution = drpSolutionType.SelectedValue;
ObjSolution.Insert();
Solutionid = ObjSolutionKeyword.Get_SolutionId();
ObjSolutionKeyword.Keywords = txtKeywords.Text.ToString();
ObjSolutionKeyword.Solutionid = Solutionid;
ObjSolutionKeyword.Insert();
ObjSolutionCreator.Solutionid = Solutionid;
ObjSolutionCreator.Createdby = objUser.Userid;
ObjSolutionCreator.Insert();
objSentMailToUser.SentMailToPManager(Solutionid);
Response.Redirect("ViewSolution.aspx?solutionid" + Solutionid);
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
protected void btnapprove_Click(object sender, EventArgs e)
{ /////Add Exception handilng try catch change by vishal 21-05-2012
try
{
int userid = 0;
int incidentid = Convert.ToInt32(Session["incidentid"].ToString());
if (incidentid != 0)
{
//objIncidentLog = objIncidentLog.Get_By_id(incidentid);
//if (objIncidentLog.Incidentid != 0)
//{
// objIncidentLog.Incidentid = incidentid;
// objIncidentLog.Incidentlog = txtcomments.Text;
// objIncidentLog.Update();
//}
//else
//{
// objIncidentLog.Incidentid = incidentid;
// objIncidentLog.Incidentlog = txtcomments.Text;
// objIncidentLog.Insert();
//}
string userName = "";
MembershipUser User = Membership.GetUser();
if (User != null)
{
userName = User.UserName.ToString();
}
if (userName != "")
{
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
userid = objUser.Userid;
}
}
objIncidentLog.Incidentid = incidentid;
objIncidentLog.Userid = userid;
objIncidentLog.Incidentlog = txtcomments.Text;
objIncidentLog.Insert();
string myScript;
myScript = "<script language=javascript>javascript:refreshParent(); javascript:window.close();</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
}
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
protected void Page_Load(object sender, EventArgs e)
{
//lblUser.Text = Session["User"].ToString();
if (!IsPostBack)
{
MembershipUser User = Membership.GetUser();
objOrganization = objOrganization.Get_Organization();
int userid = objUser.Get_By_UserName(User.UserName.ToString(), objOrganization.Orgid);
if (userid != 0)
{
objContact = objContact.Get_By_id(userid);
lblUser.Text = objContact.Firstname + " " + objContact.Lastname;
}
//added by lalit to view Mail link only to SDE. checking here SDE is logged on.
if (Roles.IsUserInRole(User.UserName.ToString(), "SDE"))
{
trautocall.Visible = true;
//trRejectedcall.Visible = true;
}
if (Roles.IsUserInRole(User.UserName.ToString(), "admin"))
{
//trautocall.Visible = true;
trRejectedcall.Visible = true;
}
//if (Roles.IsUserInRole(User.UserName.ToString(), "SDE"))
//{
// //trautocall.Visible = true;
// trRejectedcall.Visible = true;
//}
}
}
protected void Page_Load(object sender, EventArgs e)
{///Add Exception handilng try catch change by vishal 21-05-2012
try
{
//lblUser.Text = Session["User"].ToString();
if (!IsPostBack)
{
MembershipUser User = Membership.GetUser();
objOrganization = objOrganization.Get_Organization();
int userid = objUser.Get_By_UserName(User.UserName.ToString(), objOrganization.Orgid);
if (userid != 0)
{
objContact = objContact.Get_By_id(userid);
lblUser.Text = objContact.Firstname + " " + objContact.Lastname;
}
}
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
//public void BindDrpOrg()
//{
// BLLCollection<Organization_mst> col = new BLLCollection<Organization_mst>();
// Organization_mst ObjOrganization = new Organization_mst();
// col = ObjOrganization.Get_All();
// DrpOrg.DataTextField = "Orgname";
// DrpOrg.DataValueField = "orgid";
// DrpOrg.DataSource = col;
// DrpOrg.DataBind();
//}
protected void btnSave_Click(object sender, EventArgs e)
{
objOrganization = objOrganization.Get_Organization();
int FlagStatus, FlagStatus1;
int userid = Convert.ToInt16(Request.QueryString[0]);
ObjUserLogin.Userid = userid;
ObjUserLogin.Roleid = Convert.ToInt16(dropRole.SelectedValue.ToString());
if (lblAdUser.Text.ToString().Trim() == "Yes")
{
ObjUserLogin.ADEnable = true;
}
else
{
ObjUserLogin.ADEnable = false;
}
if (DropEnable.SelectedValue == "1")
{
ObjUserLogin.Enable = true;
}
else
{
ObjUserLogin.Enable = false;
}
ObjUserLogin.Orgid = objOrganization.Orgid;
ObjUserLogin.Username = txtUserName.Text.ToString().Trim();
ObjUserLogin.Password = txtPassword.Text.ToString().Trim();
ObjContactInfo.Firstname = txtFname.Text.ToString().Trim();
ObjContactInfo.Lastname = txtLname.Text.ToString().Trim();
ObjContactInfo.Mobile = txtMobile.Text.ToString().Trim();
ObjContactInfo.Landline = txtLandline.Text.ToString().Trim();
ObjContactInfo.Empid = txtEmpId.Text.ToString().Trim();
ObjContactInfo.Siteid = Convert.ToInt16(DrpSite.SelectedValue.ToString());
ObjContactInfo.Deptid = Convert.ToInt16(DrpDepartment.SelectedValue.ToString());
ObjContactInfo.Emailid = txtEmailId.Text.ToString().Trim();
ObjContactInfo.Description = txtDesc.Text.ToString().Trim();
ObjContactInfo.Userid = userid;
FlagStatus = ObjUserLogin.Update();
FlagStatus1 = ObjContactInfo.Update();
RoleInfo_mst objR = new RoleInfo_mst();
int roleid = Convert.ToInt16(ViewState["Roleid"].ToString());
objR = objRole.Get_By_id(roleid);
if (objR.Roleid != 0)
{
Roles.RemoveUserFromRole(txtUserName.Text.ToString().Trim(), objR.Rolename);
Roles.AddUserToRole(txtUserName.Text.ToString().Trim(), dropRole.SelectedItem.Text.ToString().Trim());
}
if (FlagStatus == 1 && FlagStatus1 == 1)
{
// Redirect to page ViewSite.aspx page after successfully Updation
Response.Redirect("~/admin/ViewUser.aspx");
}
else
{
//If Updation is not successfully,Display Error Message
//lblErrorMsg.Text = Resources.MessageResource.errOccured.ToString().Trim();
}
}
protected void btnSolutionAdd_Click(object sender, EventArgs e)
{
string userName;
MembershipUser User = Membership.GetUser();
userName = User.UserName.ToString();
int userid;
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
int Solutionid;
ObjSolution.Title = txtTitle.Text.ToString();
ObjSolution.Content = Editor.Text.ToString();
ObjSolution.Topicid = Convert.ToInt16(drpTopic.SelectedValue);
ObjSolution.Solution = drpSolutionType.SelectedValue;
ObjSolution.Insert();
Solutionid = ObjSolutionKeyword.Get_SolutionId();
ObjSolutionKeyword.Keywords = txtKeywords.Text.ToString();
ObjSolutionKeyword.Solutionid = Solutionid;
ObjSolutionKeyword.Insert();
ObjSolutionCreator.Solutionid = Solutionid;
ObjSolutionCreator.Createdby = objUser.Userid;
ObjSolutionCreator.Insert();
objSentMailToUser.SentMailToPManager(Solutionid);
Response.Redirect("ViewSolution.aspx?solutionid" + Solutionid);
}
protected void btnadd_Click(object sender, EventArgs e)
{
/////Add Exception handilng try catch change by vishal 21-05-2012
try
{
#region Fetch Current User
// Fetch Current User and assign to local variable userName
MembershipUser User = Membership.GetUser();
string userName = User.UserName.ToString();
#endregion
ObjOrganization = ObjOrganization.Get_Organization();
int orgid = Convert.ToInt32(ObjOrganization.Orgid);
int userid = ObjUser.Get_By_UserName(userName, orgid);
ObjChangeNotes.Username = userid;
ObjChangeNotes.Changeid = Convert.ToInt32(Request.QueryString[0]);
ObjChangeNotes.Comments = txtcomments.Text.ToString();
ObjChangeNotes.Insert();
string myScript;
myScript = "<script language=javascript>refreshParent();</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
protected void Page_Load(object sender, EventArgs e)
{
////Add Exception handilng try catch change by vishal 21-05-2012
try
{
if (!IsPostBack)
{
MembershipUser User = Membership.GetUser();
objOrganization = objOrganization.Get_Organization();
int userid = objUser.Get_By_UserName(User.UserName.ToString(), objOrganization.Orgid);
if (userid != 0)
{
string userName;
userName = User.UserName.ToString();
if (Roles.IsUserInRole(userName, "admin"))
{
panel1.Visible = true;
}
objContact = objContact.Get_By_id(userid);
lblUser.Text = objContact.Firstname + " " + objContact.Lastname;
// Bind_Tree();
BindRepeater();
}
}
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
protected void btnapprove_Click(object sender, EventArgs e)
{
int userid = 0;
int incidentid = Convert.ToInt16(Session["incidentid"].ToString());
if (incidentid != 0)
{
string userName = "";
MembershipUser User = Membership.GetUser();
if (User != null)
{
userName = User.UserName.ToString();
}
if (userName != "")
{
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
userid = objUser.Userid;
}
}
objIncidentLog.Incidentid = incidentid;
objIncidentLog.Userid = userid;
objIncidentLog.Incidentlog = txtcomments.Text;
objIncidentLog.Insert();
string myScript;
myScript = "<script language=javascript>javascript:window.close();</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
}
}
protected void txtUsername_TextChanged(object sender, EventArgs e)
{
#region Find Userid of User who is Requesting to log a call
objOrganization = objOrganization.Get_Organization();
ObjUserLogin = ObjUserLogin.Get_UserLogin_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (ObjUserLogin.Userid == 0)
{
string myScript;
myScript = "<script language=javascript>function __doPostBack(eventTarget, eventArgument){var theForm = document.forms['aspnetForm']; if (theForm){ theForm.__EVENTTARGET.value = eventTarget;theForm.__EVENTARGUMENT.value = eventArgument;theForm.submit(); }} var Flag= confirm('User Does not Exist,Do You Want to Create User');if(Flag==true){ __doPostBack('callPostBack', 'create');}if(Flag==false){ __doPostBack('callPostBack', 'notcreate');}</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
}
else
{
ViewState["UserCreate"] = "Exist";
}
#endregion
}
protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
MembershipUser User = Membership.GetUser();
objOrganization = objOrganization.Get_Organization();
int userid = objUser.Get_By_UserName(User.UserName.ToString(), objOrganization.Orgid);
if (userid != 0)
{
objContact = objContact.Get_By_id(userid);
lblUser.Text = objContact.Firstname + " " + objContact.Lastname;
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
#region Get Current User and his Role
MembershipUser User = Membership.GetUser();
objOrganization = objOrganization.Get_Organization();
int userid = objUser.Get_By_UserName(User.UserName.ToString(), objOrganization.Orgid);
if (userid != 0)
{
objContact = objContact.Get_By_id(userid);
lblUser.Text = objContact.Firstname + " " + objContact.Lastname;
}
#endregion
}
protected void btnorgadd_Click(object sender, EventArgs e)
{
orgobj = orgobj.Get_Organization();
if (orgobj.Orgid == 0)
{
orgobj.Orgname = txtorgname.Text.Trim();
orgobj.Description = txtorgdesc.Text.Trim();
orgobj.Createdatetime = DateTime.Now.ToString();
orgobj.Insert();
BindGrid();
lblErrorMsg.Text = Resources.MessageResource.erradd.ToString();
}
else
{
lblErrorMsg.Text = Resources.MessageResource.errAddOrg.ToString();
}
}
protected void Page_Load(object sender, EventArgs e)
{///Add Exception handilng try catch change by vishal 21-05-2012
try
{
//lblUser.Text = Session["User"].ToString();
if (!IsPostBack)
{
MembershipUser User = Membership.GetUser();
objOrganization = objOrganization.Get_Organization();
int userid = objUser.Get_By_UserName(User.UserName.ToString(), objOrganization.Orgid);
if (userid != 0)
{
objContact = objContact.Get_By_id(userid);
lblUser.Text = objContact.Firstname + " " + objContact.Lastname;
}
//added by lalit to view Mail link only to SDE. checking here SDE is logged on.
string AutoCalls = Resources.MessageResource.strAutoCalls.ToString();
if (Roles.IsUserInRole(User.UserName.ToString(), "SDE"))
{
if (AutoCalls == "1")
{
trautocall.Visible = true;
trRejectedcall.Visible = true;
}
}
if (Roles.IsUserInRole(User.UserName.ToString(), "admin"))
{
//trautocall.Visible = true;
if (AutoCalls == "1")
{
trRejectedcall.Visible = true;
}
}
}
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
protected void btnadd_Click(object sender, EventArgs e)
{
#region Fetch Current User
// Fetch Current User and assign to local variable userName
MembershipUser User = Membership.GetUser();
string userName = User.UserName.ToString();
#endregion
ObjOrganization = ObjOrganization.Get_Organization();
int orgid = Convert.ToInt16(ObjOrganization.Orgid);
int userid = ObjUser.Get_By_UserName(userName, orgid);
ObjProblemNotes.UserName = userid;
ObjProblemNotes.Problemid = Convert.ToInt16(Request.QueryString[0]);
ObjProblemNotes.Comments = txtcomments.Text.ToString();
ObjProblemNotes.Insert();
string myScript;
myScript = "<script language=javascript>refreshParent();</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
}
protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
MembershipUser User = Membership.GetUser();
objOrganization = objOrganization.Get_Organization();
int userid = objUser.Get_By_UserName(User.UserName.ToString(), objOrganization.Orgid);
if (userid != 0)
{
objContact = objContact.Get_By_id(userid);
lblUser.Text = objContact.Firstname + " " + objContact.Lastname;
}
}
XmlDataSource ds = new XmlDataSource();
ds.EnableCaching = false;
ds.DataFile = Server.MapPath("../Files/Admin.xml");
TreeView1.DataSource = ds;
TreeView1.DataBind();
}
protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
MembershipUser User = Membership.GetUser();
objOrganization = objOrganization.Get_Organization();
int userid = objUser.Get_By_UserName(User.UserName.ToString(), objOrganization.Orgid);
if (userid != 0)
{
string userName;
userName = User.UserName.ToString();
if (Roles.IsUserInRole(userName, "admin"))
{
panel1.Visible = true;
}
objContact = objContact.Get_By_id(userid);
lblUser.Text = objContact.Firstname + " " + objContact.Lastname;
}
}
Bind_Tree();
}
protected void btnImport_Click(object sender, EventArgs e)
{
try
{
string varObjDomainName;
string Username = "";
string Password = "";
Username = txtUserName.Text;
Password = txtPassword.Text;
//Assign domain name to variable varDomainName and varObjDomainName
varObjDomainName = txtDomainName.Text.ToString().Trim();
//Create object de of Directory Entry Class
//DirectoryEntry myDirectoryEntry = new DirectoryEntry(String.Format("LDAP://{0}/ou=Mahim;dc=HTmedia;dc=net", varObjDomainName));
//DirectoryEntry myDirectoryEntry = new DirectoryEntry(String.Format("LDAP://{0}/ou='"+TxtOU1.Text+"'/ou='"+TxtOU2.Text+"';dc=HTmedia;dc=net", varObjDomainName));
//DirectoryEntry myDirectoryEntry = new DirectoryEntry("LDAP://" + varObjDomainName);
DirectoryEntry myDirectoryEntry = new DirectoryEntry(String.Format("LDAP://{0}", varObjDomainName));
myDirectoryEntry.Username = Username;
myDirectoryEntry.Password = Password;
// DirectoryEntry myDirectoryEntry = new DirectoryEntry(String.Format("LDAP://{0}/ou=Sur;ou=apc;dc=Terex;dc=local",varObjDomainName));
// Create object mySearcher of DirectorySearcher Class
DirectorySearcher mySearcher = new DirectorySearcher(myDirectoryEntry);
mySearcher.SearchScope = SearchScope.Subtree;
//mySearcher.Filter = "(&(objectClass=user)(objectCategory=person))";
mySearcher.Filter = ("(objectCategory=person)");
// mySearcher.Filter = "(objectClass=person)";
// Create Local Variable OrganizationId to get organization id
int OrganizationId;
// Call Function Get_Organization() to get the object of Organization_mst
objOrg = objOrg.Get_Organization();
// Assign Organization id to variable OrganizationId
OrganizationId = objOrg.Orgid;
// Create Localvariable varRoleName get role form Gloabl Resource File MessageResource and later assign to user when user import to database
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
// Assign roleid to local variable varRoleid by calling function Get_By_RoleName
int varRoleid = objRoleInfo.Get_By_RoleName(varRoleName);
// Create Local Variable FlagSave and FlagUserExist to check status of save and user Exist
int FlagSave = 0;
int FlagUserExist = 0;
int count = 0;
int count1 = 0;
foreach (SearchResult result in mySearcher.FindAll())
{
count++;
count1 = result.Properties.Count;
try
{
//if (!String.IsNullOrEmpty(result.Properties["Mail"][0].ToString())
// && System.Text.RegularExpressions.Regex.IsMatch(result.Properties["DisplayName"][0].ToString(), " |admin|test|service|system|[$]", System.Text.RegularExpressions.RegexOptions.IgnoreCase) )
//{
string SAMAccountName = Convert.ToBoolean(result.Properties["sAMAccountName"].Count > 0) ? result.Properties["sAMAccountName"][0].ToString() : "";
string DisplayName = Convert.ToBoolean(result.Properties["displayName"].Count > 0) ? result.Properties["displayName"][0].ToString() : "";
string mail = Convert.ToBoolean(result.Properties["mail"].Count > 0) ? result.Properties["mail"][0].ToString() : "";
string company = Convert.ToBoolean(result.Properties["company"].Count > 0) ? result.Properties["company"][0].ToString() : "";
string Site = Convert.ToBoolean(result.Properties["L"].Count > 0) ? result.Properties["L"][0].ToString() : "";
// Create loccal variable FlagStatus,varUsername
int FlagStatus;
string varUserName;
string varCompany;
string varSite;
// varCompany = objUserLogin.Company;
varCompany = company;
//varSite = objUserLogin.Site;
varSite = Site;
// Assign username to variable varUserName
varUserName = SAMAccountName.ToString().Trim();
// Declare local Variable Flag to Check Status User Exist in databse
FlagStatus = objUserLogin.Get_By_UserName(varUserName, OrganizationId);
// If variable FlagStatus is zero then User does not exist in database
if (FlagStatus == 0)
{
// Create local variable FlagInsertStatus to check insert status of function
int FlagInsertStatus;
// Create local variable VarPassword to get passowrd which is generated using function GeneratePassword()
string VarPassword = Membership.GeneratePassword(8, 2);
objUserLogin.ADEnable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
objUserLogin.Enable = true;
objUserLogin.Orgid = OrganizationId;
objUserLogin.Password = VarPassword;
objUserLogin.Username = varUserName;
objUserLogin.Roleid = varRoleid;
objUserLogin.DomainName = varObjDomainName;
objUserLogin.Company = varCompany;
objUserLogin.City = varSite;
// Call function objUserLogin.Insert to insert user data to UserLogin_mst table and assign status in FlagInsertStatus variable
FlagInsertStatus = objUserLogin.Insert();
// If FlagInsertStatus is 1 then Insert operation is Success
if (FlagInsertStatus == 1)
{
// Create local variable UserId,varFirstName,varLastName,varFullname,arraycount,FlagContactInfo
int UserId;
string varFirstName = "";
string varLastName = "";
string[] varFullName;
int arraycount;
int FlagContactInfo;
// Assign Display Name to variable varFullname to get firstname and last name by calling split function
varFullName = DisplayName.Split(' ');
//Assign the number of variables in array varFullName to arraycount ,to check how many elements in varFullName array
arraycount = varFullName.Count();
varFirstName = varFullName[0].ToString().Trim();
// if arraycount is greater than one,than there is more than one values in array varFullName ie it also contain lastname value
if (arraycount > 1)
{
// lastname assign to variable varLastName
varLastName = varFullName[1].ToString().Trim();
}
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
UserId = objUserLogin.Get_By_UserName(varUserName.ToString().Trim(), OrganizationId);
objContactInfo.Userid = UserId;
// objContactInfo.Deptname = department;
objContactInfo.Emailid = mail;
objContactInfo.Firstname = varFirstName;
objContactInfo.Lastname = varLastName;
// Local variable FlagContactInfo contain the status of Insert function objContactInfo.Insert()
FlagContactInfo = objContactInfo.Insert();
// if FlagContactInfo is zero,means error occured and delete the user record by calling objUserLogin.Delete function
if (FlagContactInfo == 0)
{
objUserLogin.Delete(UserId);
}
else
{
// Assign variable FlagSave =1 to show record added successfully in database
FlagSave = 1;
string varEmail;
if (mail == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = mail.ToString().Trim();
}
//FlagSave = 1;
//string varCompany;
//if (company == "")
//{
// varCompany = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
//}
//else { varCompany = company.ToString().Trim(); }
//FlagSave = 1;
//string varSite;
//if (varSite == "")
//{
// varSite = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
//}
//else { varSIte = site.ToString().Trim(); }
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(varUserName.ToString().Trim(), VarPassword.ToString().Trim(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(varUserName.ToString().Trim(), varRoleName);
}
}
}
else
{
//update city and company if user already exist
objUserLogin.UpdateCityCompany(varUserName, varCompany, varSite);
//end
FlagUserExist = 1;
}
}
//}
catch
{ }
}
if (FlagSave == 1)
{
// Show Messages from Resources.MessageResource resouces file located in App_GlobalResource Dir
lblErrMsg.Text = Resources.MessageResource.errDataSave.ToString();
}
else
{
if (FlagUserExist == 1)
{
lblErrMsg.Text = Resources.MessageResource.errUserDomainExist.ToString();
}
else
{
lblErrMsg.Text = Resources.MessageResource.errOccured.ToString();
}
}
}
catch (Exception ex)
{
// Show Messages from Resources.MessageResource resouces file located in App_GlobalResource Dir
lblErrMsg.Text = Resources.MessageResource.errDomainName.ToString();
}
Dispose();
}
protected void Bindgrid()
{
#region Declaration of localvariable and table Variable
int filterId;
DataTable dtTable = new DataTable();
dtTable = CreateDataTable();
string userName = "";
int varTechnicianId = 0;
string varSortParameter = "createdatetime";
#endregion
#region Get Current User and his Role
MembershipUser User = Membership.GetUser();
string varUserRole = "";
string varRoleTechnician = "";
if (User != null)
{
userName = User.UserName.ToString();
string[] arrUserRole = Roles.GetRolesForUser();
varUserRole = arrUserRole[0].ToString();
varRoleTechnician = Resources.MessageResource.strTechnicianRole.ToString();
}
#endregion
#region Get User object by Calling Function Get_UserLogin_By_UserName() via passing parameter username and organizationid
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
#endregion
#region If User Exist
if (objUser.Userid != 0)
{
string fromdate = null;
string todate = null;
#region Find how many sites have been mapped to current user by calling function Get_All_By_userid() via passing parameter userid
int userid = objUser.Userid;
colUserToSite = ObjUserToSite.Get_All_By_userid(userid);
#endregion
#region Fetch each object from Collection of UserToSiteMapping
foreach (UserToSiteMapping obj in colUserToSite)
{
#region Declare Local Variables and Collection of Incident_mst Type
string Status;
BLLCollection <Incident_mst> col = new BLLCollection <Incident_mst>();
int siteid;
#endregion
#region Get the Siteid and Filter Parameter
siteid = obj.Siteid;
filterId = 0;
#endregion
#region If Role of User is Technician
#region If Filter Variable is All
if (filterId == 0)
{
col = objIncident.Get_All_By_Siteid_Requesterid(siteid, objUser.Userid, fromdate, todate, varSortParameter);
}
#endregion
#endregion
#region Fetch Each object of type Incident_mst from Collection Incident_mst
foreach (Incident_mst objInc in col)
{
#region Create Table row and assign value to it
DataRow row;
row = dtTable.NewRow();
row["incidentid"] = Convert.ToString(objInc.Incidentid);
row["title"] = objInc.Title;
row["requesterid"] = Convert.ToString(objInc.Requesterid);
row["createdbyid"] = Convert.ToString(objInc.Createdbyid);
row["siteid"] = Convert.ToString(objInc.Siteid);
row["createdatetime"] = Convert.ToString(objInc.Createdatetime);
objIncidentStates = objIncidentStates.Get_By_id(objInc.Incidentid);
row["statusid"] = objIncidentStates.Statusid;
row["technicianid"] = objIncidentStates.Technicianid;
row["priorityid"] = objIncidentStates.Priorityid;
dtTable.Rows.Add(row);
#endregion
}
#endregion
}
#endregion
#region Bind Grid from datasource dtTable
DataView dvData = new DataView(dtTable);
string sortFormat = "{0} {1}";
String sortDirection = "DESC";
if (varSortParameter == "createdatetime")
{
varSortParameter = "incidentid";
}
dvData.Sort = String.Format(sortFormat, varSortParameter, sortDirection);
grdvwRequest.DataSource = dvData;
grdvwRequest.DataBind();
#endregion
}
#endregion
}
protected void btnSave_Click(object sender, EventArgs e)
{
//Add Exception handilng try catch change by vishal 21-05-2012
try
{
//if (dt.Rows.Count > 0)
//{
#region match keys with given keys
// Create Local variable varOrganizationId to hold the Organization id from Organization_mst table
int varOrganizationId;
// Call function objOrganization.Get_Organization(), to get Object of Organization_mst Class
objOrganization = objOrganization.Get_Organization();
// Assign Organization Id to variable varOrganizationId
varOrganizationId = objOrganization.Orgid;
// Call Function objUserLogin.Get_UserLogin_By_UserName ,to get Object of UserLogin_mst Class by passing parameter username and organization id
objUserLogin = objUserLogin.Get_UserLogin_By_UserName(txtUserName.Text.ToString().Trim(), varOrganizationId);
// Create local Variable varDomainName to get the value of domain name
#region if user is AD user
// Check whether User is from Active Directory User or Normal User, if objUserLogin.ADEnable == true ie user is Active Directory User
if (objUserLogin.ADEnable == true)
{
//string varDomainName = objUserLogin.DomainName;
// Create local Variable FlagStatus ,to hold the status of whether user have valid credentials against Active Directory
// Call get DomainName from DB //added by lalit joshi
string domainname = getdomain();
bool FlagStatus;
// Call Function Authenticate to validate user credentials by passing parameters Username,Password and DomainName and store Status in variable FlagStatus
FlagStatus = Authenticate(txtUserName.Text.ToString().Trim(), txtPassword.Text.ToString().Trim(), getdomain());
// If FlagStatus is True ,ie User Credentials are Valid and it's Cookie Ticket Will be Generated
if (FlagStatus == true)
{
// Cookie Ticket is Generated and redirected to the default page
FormsAuthentication.SetAuthCookie(txtUserName.Text.ToString().Trim(), false);
#region find last row of Key table
DataTable dt = Authenticate();
#endregion
if (dt.Rows.Count > 0)
{
string decrytkey = Decrypt(dt.Rows[0]["Lkey"].ToString(), "pipl?123");
string keystatus = Encrypt("InActive", "pipl?123");
if (decrytkey == "bu$$1ne$$@2011" || decrytkey == "educ0mp#1nch1n@" || decrytkey == "c1v1l$0c1at@" || decrytkey == "11$1n2011" || decrytkey == "1nsp1r@t10n" || decrytkey == "c1rcum1nst@nce5" || decrytkey == "pipl$prog#" || decrytkey == "$1lverl1ghtc01n" || decrytkey == "A@B#Z123$*" || decrytkey == "Z001nP0lyt1c$" || decrytkey == "DUU3MY1$FG")
{
string decryptstatus = Decrypt(dt.Rows[0]["status"].ToString(), "pipl?123");
if (decryptstatus == "Active")
{
string dtvalid = dt.Rows[0]["validdate"].ToString();
string dtvaliddecry = Decrypt(dt.Rows[0]["validdate"].ToString(), "pipl?123");
DateTime dtvaliddecr = DateTime.Parse(dtvaliddecry);
DateTime dttoday = DateTime.Now;
#region if today date is exceeding expiry date
if (DateTime.Compare(dttoday, dtvaliddecr) >= 0)
{
string sql = "update Loginkey set status='" + keystatus + "' where status='" + dt.Rows[0]["status"].ToString() + "'";
UpdateRecord(sql);
Response.Redirect("~/Admin/Activate.aspx");
}
#endregion
if (Roles.IsUserInRole(txtUserName.Text.ToString().Trim(), "PManager"))
{
Response.Redirect("~/KEDB/ViewSolution.aspx");
}
else if (Roles.IsUserInRole(txtUserName.Text.ToString().Trim(), "User"))
{
Response.Redirect("~/Login/Usercall.aspx");
}
else
{
Response.Redirect("~/Login/Default.aspx");
}
}
else
{
Response.Redirect("~/admin/Activate.aspx");
}
}
}
else
{
DateTime date = System.DateTime.Now;
DateTime dateto30 = System.DateTime.Now.AddMonths(1);
string keyen = Encrypt("bu$$1ne$$@2011", "pipl?123");
string keydate = Encrypt(date.ToString(), "pipl?123");
string keydateto30 = Encrypt(dateto30.ToString(), "pipl?123");
string keystatus = Encrypt("Active", "pipl?123");
string sql = "insert into LoginKey(Lkey,currentdate,validdate,status)values('" + keyen + "','" + keydate + "','" + keydateto30 + "','" + keystatus + "')";
Insert(sql);
if (Roles.IsUserInRole(txtUserName.Text.ToString().Trim(), "PManager"))
{
Response.Redirect("~/KEDB/ViewSolution.aspx");
}
else if (Roles.IsUserInRole(txtUserName.Text.ToString().Trim(), "User"))
{
Response.Redirect("~/Login/Usercall.aspx");
}
else
{
Response.Redirect("~/Login/Default.aspx");
}
}
}
else
{
// If User Credentials is not valid against active directory,display message Either Username or Password is not Valid
lblErrorMsg.Text = Resources.MessageResource.errUserNotVaild.ToString();
}
}
#endregion
else
{
int userid = objUserLogin.Get_By_UserName(txtUserName.Text.Trim(), varOrganizationId);
// Check User Credentials Against Database,We Use Membership Function Membership.ValidateUser to check User Credentials against aspnet database
// If it's Returns True,ie user has valid Credentials and it's Cookir ticket wiil be generated
if (Membership.ValidateUser(txtUserName.Text.ToString().Trim(), txtPassword.Text.ToString().Trim()) || AuthenticateFromDB(userid, txtPassword.Text.Trim()))
{
// Cookie Ticket is Generated and redirected to the default page
FormsAuthentication.SetAuthCookie(txtUserName.Text.ToString().Trim(), false);
#region find last row of Key table
DataTable dt = Authenticate();
#endregion
if (dt.Rows.Count > 0)
{
string decrytkey = Decrypt(dt.Rows[0]["Lkey"].ToString(), "pipl?123");
string keystatus = Encrypt("InActive", "pipl?123");
if (decrytkey == "bu$$1ne$$@2011" || decrytkey == "educ0mp#1nch1n@" || decrytkey == "c1v1l$0c1at@" || decrytkey == "11$1n2011" || decrytkey == "1nsp1r@t10n" || decrytkey == "c1rcum1nst@nce5" || decrytkey == "pipl$prog#" || decrytkey == "$1lverl1ghtc01n" || decrytkey == "A@B#Z123$*" || decrytkey == "Z001nP0lyt1c$" || decrytkey == "DUU3MY1$FG" || decrytkey == "M@UU37Y1$FG")
{
string decryptstatus = Decrypt(dt.Rows[0]["status"].ToString(), "pipl?123");
if (decryptstatus == "Active")
{
string dtvalid = dt.Rows[0]["validdate"].ToString();
string dtvaliddecry = Decrypt(dt.Rows[0]["validdate"].ToString(), "pipl?123");
DateTime dtvaliddecr = DateTime.Parse(dtvaliddecry);
DateTime dttoday = DateTime.Now;
#region if today date is exceeding expiry date
if (DateTime.Compare(dttoday, dtvaliddecr) >= 0)
{
string sql = "update Loginkey set status='" + keystatus + "' where status='" + dt.Rows[0]["status"].ToString() + "'";
UpdateRecord(sql);
Response.Redirect("~/Admin/Activate.aspx");
}
#endregion
if (Roles.IsUserInRole(txtUserName.Text.ToString().Trim(), "PManager"))
{
Response.Redirect("~/KEDB/ViewSolution.aspx");
}
else if (Roles.IsUserInRole(txtUserName.Text.ToString().Trim(), "User"))
{
Response.Redirect("~/Login/Usercall.aspx");
}
else
{
Response.Redirect("~/Login/Default.aspx");
}
}
else
{
Response.Redirect("~/admin/Activate.aspx");
}
}
}
else
{
DateTime date = System.DateTime.Now;
DateTime dateto30 = System.DateTime.Now.AddMonths(1);
string keyen = Encrypt("bu$$1ne$$@2011", "pipl?123");
string keydate = Encrypt(date.ToString(), "pipl?123");
string keydateto30 = Encrypt(dateto30.ToString(), "pipl?123");
string keystatus = Encrypt("Active", "pipl?123");
string sql = "insert into LoginKey(Lkey,currentdate,validdate,status)values('" + keyen + "','" + keydate + "','" + keydateto30 + "','" + keystatus + "')";
Insert(sql);
if (Roles.IsUserInRole(txtUserName.Text.ToString().Trim(), "PManager"))
{
Response.Redirect("~/KEDB/ViewSolution.aspx");
}
else if (Roles.IsUserInRole(txtUserName.Text.ToString().Trim(), "User"))
{
Response.Redirect("~/Login/Usercall.aspx");
}
else
{
Response.Redirect("~/Login/Default.aspx");
}
}
}
else
{
// If User Credentials is not valid against databse,display message Either Username or Password is not Valid
lblErrorMsg.Text = Resources.MessageResource.errUserNotVaild.ToString();
}
#endregion
}
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
protected void btnAdd_Click(object sender, EventArgs e)
{
/////Add Exception handilng try catch change by vishal 21-05-2012
try
{
#region Declaration of Local Variables
int siteid, priorityid;
int SLAid = 0;
int createdbyid = 0;
int requesterid = 0;
int FlagInsert;
int requesttypeid;
string userName;
bool FlagUserStatus;
FlagUserStatus = true;
FlagInsert = 0;
#endregion
#region Fetch Current User
MembershipUser User = Membership.GetUser();
userName = User.UserName.ToString();
#endregion
#region Get Current Site and Priority id
siteid = Convert.ToInt32(drpSite.SelectedValue);
priorityid = Convert.ToInt32(drpPriority.SelectedValue);
#endregion
#region Get SLAid on the basis of siteid and Priority id
if (siteid != 0 && priorityid != 0)
{
SLAid = objIncident.Get_By_SLAid(siteid, priorityid);
requesttypeid = Convert.ToInt32(Resources.MessageResource.strRequestTypeId.ToString());
if (requesttypeid == Convert.ToInt32(drpRequestType.SelectedValue))
{
SLAid = 0;
}
}
#endregion
if (userName != "")
{
#region Find Userid of User who Created this Request
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
createdbyid = objUser.Userid;
}
#endregion
#region Find Userid of User who is Requesting to log a call
#region If User Already Exist
if (Session["UserCreate"].ToString() == "Exist")
{
objUser = objUser.Get_UserLogin_By_UserName_Ex(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (objUser.Userid != 0)
{
requesterid = objUser.Userid;
}
}
#endregion
#region If New User is to be Created
else if (Session["UserCreate"].ToString() == "create")
{
string varEmail = "";
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
if (txtEmail.Text == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = txtEmail.Text;
}
int roleid = objRole.Get_By_RoleName(varRoleName);
int status;
objOrganization = objOrganization.Get_Organization();
UserLogin_mst objUserLogin = new UserLogin_mst();
objUserLogin.Username = txtUsername.Text.ToString();
objUserLogin.Password = Resources.MessageResource.strDefaultPassword.ToString();
objUserLogin.Roleid = roleid;
objUserLogin.Orgid = objOrganization.Orgid;
objUserLogin.ADEnable = false;
objUserLogin.Enable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
status = objUserLogin.Insert();
if (status == 1)
{
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUsername.Text.ToString().Trim(), Resources.MessageResource.strDefaultPassword.ToString(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUsername.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
// Create Object objUserLogin of UserLogin_mst()Class
objUserLogin = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
requesterid = objUserLogin.Get_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = requesterid;
objContactInfo.Emailid = varEmail;
objContactInfo.Firstname = txtUsername.Text.ToString();
objContactInfo.Lastname = txtUsername.Text.ToString();
objContactInfo.Insert();
/// added by vishal 18-05-2012
Session["UserCreate"] = "";
}
}
#endregion
#region If User is Not to be Created
else if (Session["UserCreate"].ToString() == "notcreate")
{
FlagUserStatus = false;
}
#endregion
#endregion
}
objIncident.Title = txtTitle.Text.Trim();
//objIncident.Title = drpTitle.SelectedItem.Text;
// objIncident.Title = txtTitle.Text.Trim() + "-" + Txtextension.Text.Trim();
//objIncident.Title = txtTitle.Text.Trim();
if (Txtextension.Text != "")
{
string extension = Txtextension.Text;
Int64 vOut = Convert.ToInt64(extension);
//int vOut = Convert.ToInt32(extension);
objIncident.Extension = vOut;
}
//start changed by prachi-19thmarch
if (drpAMCcall.SelectedItem.Text == "NO")
{
objIncident.AMCCall = false;
}
else if (drpAMCcall.SelectedItem.Text == "YES")
{
objIncident.AMCCall = true;
}
//end
objIncident.Slaid = SLAid;
objIncident.Createdbyid = createdbyid;
objIncident.Requesterid = requesterid;
objIncident.Siteid = siteid;
objIncident.Description = txtDescription.Text.ToString().Trim();
objIncident.Deptid = Convert.ToInt32(drpDepartment.SelectedValue);
objIncident.Createdatetime = DateTime.Now.ToString();
objIncident.Modeid = Convert.ToInt32(drpMode.SelectedValue);
//objIncident.ExternalTicketNo = txtExternalTicket.Text.ToString().Trim();
if (FlagUserStatus == true)
{
FlagInsert = objIncident.Insert();
#region Save Assetid and incident id in incidenttoassetmaaping
// Get Asset and Incident Id for incidenttoassetmaaping
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName_Ex(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
int userid = Convert.ToInt32(objUser.Userid);
int tempuser1 = Convert.ToInt32(Session["tempuser1"]);
if (tempuser1 == 1)
{
assetid = Convert.ToInt32(Session["assetid"]);
}
else
{
assetid = Convert.ToInt32(objusertoasset.Get_AssetId_By_UserId(userid));
}
int incid = Convert.ToInt32(objIncident.Get_TopIncidentId());
if (txtassignasset.Text != "")
{
//assetid = Convert.ToInt32(txtassignasset.Text);
if (assetid != 0)
{
objincidenttoasset.Insert(incid, assetid);
objusertoasset.Insert(userid, assetid, objUser.City, objUser.Company);
Session.Abandon();
}
}
#endregion
}
if (FlagInsert == 1)
{
int FlagIncdStatesInsert;
int incidentid;
incidentid = objIncident.Get_Current_Incidentid();
objIncidentStates.Incidentid = incidentid;
objIncidentStates.Priorityid = Convert.ToInt32(drpPriority.SelectedValue);
objIncidentStates.Categoryid = Convert.ToInt32(drpCategory.SelectedValue);
objIncidentStates.Statusid = Convert.ToInt32(drpStatus.SelectedValue);
objIncidentStates.Subcategoryid = Convert.ToInt32(drpSubcategory.SelectedValue);
objIncidentStates.Technicianid = Convert.ToInt32(drpTechnician.SelectedValue);
if (Convert.ToInt32(drpTechnician.SelectedValue) != 0)
{
objIncidentStates.AssignedTime = DateTime.Now.ToString();
}
objIncidentStates.Requesttypeid = Convert.ToInt32(drpRequestType.SelectedValue);
FlagIncdStatesInsert = objIncidentStates.Insert();
if (FlagIncdStatesInsert == 1)
{
objIncidentHistory.Incidentid = incidentid;
objIncidentHistory.Operation = "create";
objIncidentHistory.Operationownerid = createdbyid;
objIncidentHistory.Insert();
objSentmailtoUser.SentmailUser(requesterid, incidentid, "open");
// change code/////////////////////////////////////////////////////////////////
if (FileUpload1.HasFile)
{
string filepath = Server.MapPath("~/FileAttach/");
string[] filenameupd = FileUpload1.FileName.Split(new char[] { '.' });
string filenew = Convert.ToString(incidentid) + "." + filenameupd[1];
FileUpload1.PostedFile.SaveAs(filepath + filenew);
}
///////////////////////////////////////////////////////////////////////////////
if (Convert.ToInt32(drpTechnician.SelectedValue) != 0)
{
objSentmailtoUser.SentmailTechnician(Convert.ToInt32(drpTechnician.SelectedValue), incidentid);
}
Response.Redirect("~/Incident/IncidentRequestUpdate.aspx?incidentid=" + incidentid + "");
}
}
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
protected void btnAdd_Click(object sender, EventArgs e)
{
#region Declaration of Local Variables
int siteid, priorityid;
int SLAid = 0;
int createdbyid = 0;
int requesterid = 0;
int FlagInsert;
int requesttypeid;
string userName;
bool FlagUserStatus;
FlagUserStatus = true;
FlagInsert = 0;
#endregion
#region Fetch Current User
MembershipUser User = Membership.GetUser();
userName = User.UserName.ToString();
#endregion
#region Get Current Site and Priority id
siteid = Convert.ToInt16(drpSite.SelectedValue);
priorityid = Convert.ToInt16(drpPriority.SelectedValue);
#endregion
#region Get SLAid on the basis of siteid and Priority id
if (siteid != 0 && priorityid != 0)
{
SLAid = objIncident.Get_By_SLAid(siteid, priorityid);
requesttypeid = Convert.ToInt16(Resources.MessageResource.strRequestTypeId.ToString());
if (requesttypeid == Convert.ToInt16(drpRequestType.SelectedValue))
{
SLAid = 0;
}
}
#endregion
if (userName != "")
{
#region Find Userid of User who Created this Request
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
createdbyid = objUser.Userid;
}
#endregion
#region Find Userid of User who is Requesting to log a call
#region If User Already Exist
if (Session["UserCreate"].ToString() == "Exist")
{
objUser = objUser.Get_UserLogin_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (objUser.Userid != 0)
{
requesterid = objUser.Userid;
}
}
#endregion
#region If New User is to be Created
else if (Session["UserCreate"].ToString() == "create")
{
string varEmail = "";
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
if (txtEmail.Text == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = txtEmail.Text;
}
int roleid = objRole.Get_By_RoleName(varRoleName);
int status;
objOrganization = objOrganization.Get_Organization();
UserLogin_mst objUserLogin = new UserLogin_mst();
objUserLogin.Username = txtUsername.Text.Trim().ToString();
objUserLogin.Password = Resources.MessageResource.strDefaultPassword.ToString();
objUserLogin.Roleid = roleid;
objUserLogin.Orgid = objOrganization.Orgid;
objUserLogin.ADEnable = false;
objUserLogin.Enable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
status = objUserLogin.Insert();
if (status == 1)
{
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUsername.Text.ToString().Trim(), Resources.MessageResource.strDefaultPassword.ToString(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUsername.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
// Create Object objUserLogin of UserLogin_mst()Class
objUserLogin = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
requesterid = objUserLogin.Get_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = requesterid;
objContactInfo.Emailid = varEmail;
objContactInfo.Firstname = txtUsername.Text.ToString();
objContactInfo.Lastname = txtUsername.Text.ToString();
objContactInfo.Insert();
}
}
#endregion
#region If User is Not to be Created
else if (Session["UserCreate"].ToString() == "notcreate")
{
FlagUserStatus = false;
}
#endregion
#endregion
}
objIncident.Title = txtTitle.Text.Trim();
//objIncident.Title = drpTitle.SelectedItem.Text;
objIncident.Slaid = SLAid;
objIncident.Createdbyid = createdbyid;
objIncident.Requesterid = requesterid;
objIncident.Siteid = siteid;
objIncident.Description = txtDescription.Text.ToString().Trim();
objIncident.Deptid = Convert.ToInt16(drpDepartment.SelectedValue);
objIncident.Createdatetime = DateTime.Now.ToString();
IFormatProvider provider = new System.Globalization.CultureInfo("en-CA", true);
String datetime = txtReportedDate.Text.Trim();
DateTime dt = DateTime.Parse(datetime, provider, System.Globalization.DateTimeStyles.NoCurrentDateDefault);
//changed by prachi
//objIncident.Reporteddatetime = dt.ToShortDateString() + " " + DateTime.Now.ToShortTimeString();
DateTime dtNowForTime = new DateTime(DateTime.Now.Year, DateTime.Now.Month, DateTime.Now.Day, Convert.ToInt32(drpTimeHours.SelectedItem.Text), Convert.ToInt32(drpTimeMin.SelectedItem.Text), 0);
//end prachi
objIncident.Reporteddatetime = dt.ToShortDateString() + " " + dtNowForTime.ToShortTimeString();
objIncident.Modeid = Convert.ToInt16(drpMode.SelectedValue);
//objIncident.ExternalTicketNo = txtExternalTicket.Text.ToString().Trim();
if (FlagUserStatus == true)
{
FlagInsert = objIncident.Insert();
#region Save Assetid and incident id in incidenttoassetmaaping
// Get Asset and Incident Id for incidenttoassetmaaping
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(txtUsername.Text.Trim().ToString().Trim(), objOrganization.Orgid);
int userid = Convert.ToInt16(objUser.Userid);
int tempuser1 = Convert.ToInt16(Session["tempuser1"]);
if (tempuser1 == 1)
{
assetid = Convert.ToInt16(Session["assetid"]);
}
else
{
assetid = Convert.ToInt16(objusertoasset.Get_AssetId_By_UserId(userid));
}
int incid = Convert.ToInt16(objIncident.Get_TopIncidentId());
//if (txtassignasset.Text != "")
{
//assetid = Convert.ToInt16(txtassignasset.Text);
if (assetid != 0)
{
objincidenttoasset.Insert(incid, assetid);
objusertoasset.Insert(userid, assetid);
Session.Abandon();
}
}
#endregion
}
if (FlagInsert == 1)
{
int FlagIncdStatesInsert;
int incidentid;
incidentid = objIncident.Get_Current_Incidentid();
objIncidentStates.Incidentid = incidentid;
objIncidentStates.Priorityid = Convert.ToInt16(drpPriority.SelectedValue);
objIncidentStates.Categoryid = Convert.ToInt16(drpCategory.SelectedValue);
objIncidentStates.Statusid = Convert.ToInt16(drpStatus.SelectedValue);
objIncidentStates.Subcategoryid = Convert.ToInt16(drpSubcategory.SelectedValue);
objIncidentStates.Technicianid = Convert.ToInt16(drpTechnician.SelectedValue);
if (Convert.ToInt16(drpTechnician.SelectedValue) != 0)
{
objIncidentStates.AssignedTime = DateTime.Now.ToString();
}
objIncidentStates.Requesttypeid = Convert.ToInt16(drpRequestType.SelectedValue);
FlagIncdStatesInsert = objIncidentStates.Insert();
if (FlagIncdStatesInsert == 1)
{
objIncidentHistory.Incidentid = incidentid;
objIncidentHistory.Operation = "create";
objIncidentHistory.Operationownerid = createdbyid;
objIncidentHistory.Insert();
objSentmailtoUser.SentmailUser(requesterid, incidentid, "open");
if (Convert.ToInt16(drpTechnician.SelectedValue) != 0)
{
objSentmailtoUser.SentmailTechnician(Convert.ToInt16(drpTechnician.SelectedValue), incidentid);
}
////////////////////Added by lalit 28nov to /////////////////////////////////////////////////////
if (Session["id"] != null)
{
int id = Convert.ToInt32(Session["id"].ToString());
SqlConnection con;
SqlCommand cmd;
string connection = ConfigurationManager.ConnectionStrings["CSM_DB"].ConnectionString;
con = new SqlConnection(connection);
cmd = new SqlCommand();
con.Open();
cmd.Connection = con;
cmd.CommandText = "update storemail set IsActive=2 where id='" + id + "'";
cmd.ExecuteNonQuery();
}
Response.Redirect("~/Incident/IncidentRequestUpdate.aspx?" + incidentid + "");
}
}
}
protected void btnSubmit_Click(object sender, EventArgs e)
{
string userName;
int userid = 0;
int incidentid = Convert.ToInt16(Session["incidentid"].ToString());
#region Fetch Current User
// Fetch Current User and assign to local variable userName
MembershipUser User = Membership.GetUser();
userName = User.UserName.ToString();
#endregion
#region On the basis of Username ,get Userid by calling Function Get_UserLogin_By_UserName(),via passing parameter Username and organizationid
if (userName != "")
{
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
userid = objUser.Userid;
}
}
#endregion
//objIncidentHistory.Incidentid = incidentid;
//objIncidentHistory.Operationownerid = userid;
//objIncidentHistory.Operation = "update";
//objIncidentHistory.Insert();
//#region Get the Current historyid by calling function Get_Current_IncidentHistoryid()
//int historyid = objIncidentHistory.Get_Current_IncidentHistoryid();
//#endregion
//#region Insert into IncidentHistoryDiff table ,By Comparing Current value and Updated Values
//#region Declare local variable
//string columnName;
//string prev_value;
//string curnt_value;
//#endregion
//columnName = "Resolution";
//prev_value = "";
//curnt_value = Editor.Text ;
//objIncidentHistoryDiff.Historyid = historyid;
//objIncidentHistoryDiff.Columnname = columnName;
//objIncidentHistoryDiff.Current_value = curnt_value;
//objIncidentHistoryDiff.Prev_value = prev_value;
//objIncidentHistoryDiff.Insert();
//#endregion
Session["ResolutionAdded"] = "true";
objIncidentResolution.Incidentid = incidentid;
objIncidentResolution.Lastupdatetime = DateTime.Now.ToString();
objIncidentResolution.Resolution = Editor.Text;
objIncidentResolution.Userid = userid;
Editor.Text = "";
objIncidentResolution.Insert();
//ShowResolution();
string myScript;
myScript = "<script language=javascript>javascript:window.close();</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
}
//Added by Lalit
public void BindDropCustomer()
{
BLLCollection <Customer_mst> colCtS = new BLLCollection <Customer_mst>();
string userName = "";
MembershipUser User = Membership.GetUser();
if (User != null)
{
userName = User.UserName.ToString();
}
if (userName != "")
{
int userid;
int Flagcount = 0;
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
userid = objUser.Userid;
colUserToSite = ObjUserToSite.Get_All_By_userid(userid);
foreach (UserToSiteMapping obj in colUserToSite)
{
int siteid;
Site_mst objSite1 = new Site_mst();
siteid = obj.Siteid;
objSite1 = objSite1.Get_By_id(siteid);
if (objSite1.Siteid != 0)
{
colCustToSite = objCustToSite.Get_All_By_siteid(objSite1.Siteid);
foreach (CustomerToSiteMapping objcts in colCustToSite)
{
Customer_mst objC = new Customer_mst();
int FlagStatus = 0;
objC = objC.Get_By_id(objcts.Custid);
if (Flagcount == 0)
{
colCtS.Add(objC);
}
else
{
foreach (Customer_mst objCus in colCtS)
{
if (objC.Custid == objCus.Custid)
{
FlagStatus = 1;
}
}
if (FlagStatus == 0)
{
colCtS.Add(objC);
}
}
Flagcount = Flagcount + 1;
}
}
}
}
//}
//DdlStock.DataBind();
// DdlOwner.DataTextField = "Customer_Name";
// DdlOwner.DataValueField = "CustId";
// DdlOwner.DataSource = colCtS;
// DdlOwner.DataBind();
//if (colCtS.Count == 0)
//{
ListItem item = new ListItem();
item.Text = "Other";
//item.Value = "1";
// DdlOwner.Items.Add(item);
//}
}
}
protected void btnAdd_Click(object sender, EventArgs e)
{
#region Declaration of Local Variables
int siteid, priorityid;
int SLAid = 0;
int createdbyid = 0;
int requesterid = 0;
int FlagInsert;
int requesttypeid;
string userName;
bool FlagUserStatus;
FlagUserStatus = true;
FlagInsert = 0;
#endregion
#region Fetch Current User
MembershipUser User = Membership.GetUser();
userName = User.UserName.ToString();
#endregion
#region Get Current Site and Priority id
siteid = Convert.ToInt16(drpSite.SelectedValue);
priorityid = Convert.ToInt16(drpPriority.SelectedValue);
#endregion
#region Get SLAid on the basis of siteid and Priority id
if (siteid != 0 && priorityid != 0)
{
SLAid = objIncident.Get_By_SLAid(siteid, priorityid);
requesttypeid = Convert.ToInt16(Resources.MessageResource.strRequestTypeId.ToString());
if (requesttypeid == Convert.ToInt16(drpRequestType.SelectedValue))
{
SLAid = 0;
}
}
#endregion
if (userName != "")
{
#region Find Userid of User who Created this Request
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
createdbyid = objUser.Userid;
}
#endregion
#region Find Userid of User who is Requesting to log a call
#region If User Already Exist
if (Session["UserCreate"].ToString() == "Exist")
{
objUser = objUser.Get_UserLogin_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (objUser.Userid != 0)
{
requesterid = objUser.Userid;
}
}
#endregion
#region If New User is to be Created
else if (Session["UserCreate"].ToString() == "create")
{
string varEmail = "";
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
if (txtEmail.Text == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = txtEmail.Text;
}
int roleid = objRole.Get_By_RoleName(varRoleName);
int status;
objOrganization = objOrganization.Get_Organization();
UserLogin_mst objUserLogin = new UserLogin_mst();
objUserLogin.Username = txtUsername.Text.Trim().ToString();
objUserLogin.Password = Resources.MessageResource.strDefaultPassword.ToString();
objUserLogin.Roleid = roleid;
objUserLogin.Orgid = objOrganization.Orgid;
objUserLogin.ADEnable = false;
objUserLogin.Enable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
status = objUserLogin.Insert();
if (status == 1)
{
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUsername.Text.ToString().Trim(), Resources.MessageResource.strDefaultPassword.ToString(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUsername.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
// Create Object objUserLogin of UserLogin_mst()Class
objUserLogin = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
requesterid = objUserLogin.Get_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = requesterid;
objContactInfo.Emailid = varEmail;
objContactInfo.Firstname = txtUsername.Text.ToString();
objContactInfo.Lastname = txtUsername.Text.ToString();
objContactInfo.Insert();
}
}
#endregion
#region If User is Not to be Created
else if (Session["UserCreate"].ToString() == "notcreate")
{
FlagUserStatus = false;
}
#endregion
#endregion
}
objIncident.Title = txtTitle.Text.Trim();
//objIncident.Title = drpTitle.SelectedItem.Text;
objIncident.Slaid = SLAid;
objIncident.Createdbyid = createdbyid;
objIncident.Requesterid = requesterid;
objIncident.Siteid = siteid;
objIncident.Description = txtDescription.Text.ToString().Trim();
objIncident.Deptid = Convert.ToInt16(drpDepartment.SelectedValue);
objIncident.Createdatetime = DateTime.Now.ToString();
IFormatProvider provider = new System.Globalization.CultureInfo("en-CA", true);
String datetime = txtReportedDate.Text.Trim();
DateTime dt = DateTime.Parse(datetime, provider, System.Globalization.DateTimeStyles.NoCurrentDateDefault);
//changed by prachi
//objIncident.Reporteddatetime = dt.ToShortDateString() + " " + DateTime.Now.ToShortTimeString();
DateTime dtNowForTime = new DateTime(DateTime.Now.Year, DateTime.Now.Month, DateTime.Now.Day, Convert.ToInt32(drpTimeHours.SelectedItem.Text), Convert.ToInt32(drpTimeMin.SelectedItem.Text), 0);
//end prachi
objIncident.Reporteddatetime = dt.ToShortDateString() + " " + dtNowForTime.ToShortTimeString();
objIncident.Modeid = Convert.ToInt16(drpMode.SelectedValue);
//objIncident.ExternalTicketNo = txtExternalTicket.Text.ToString().Trim();
if (FlagUserStatus == true)
{
FlagInsert = objIncident.Insert();
#region Save Assetid and incident id in incidenttoassetmaaping
// Get Asset and Incident Id for incidenttoassetmaaping
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(txtUsername.Text.Trim().ToString().Trim(), objOrganization.Orgid);
int userid = Convert.ToInt16(objUser.Userid);
int tempuser1 = Convert.ToInt16(Session["tempuser1"]);
if (tempuser1 == 1)
{
assetid = Convert.ToInt16(Session["assetid"]);
}
else
{
assetid = Convert.ToInt16(objusertoasset.Get_AssetId_By_UserId(userid));
}
int incid = Convert.ToInt16(objIncident.Get_TopIncidentId());
//if (txtassignasset.Text != "")
{
//assetid = Convert.ToInt16(txtassignasset.Text);
if (assetid != 0)
{
objincidenttoasset.Insert(incid, assetid);
objusertoasset.Insert(userid, assetid);
Session.Abandon();
}
}
#endregion
}
if (FlagInsert == 1)
{
int FlagIncdStatesInsert;
int incidentid;
incidentid = objIncident.Get_Current_Incidentid();
objIncidentStates.Incidentid = incidentid;
objIncidentStates.Priorityid = Convert.ToInt16(drpPriority.SelectedValue);
objIncidentStates.Categoryid = Convert.ToInt16(drpCategory.SelectedValue);
objIncidentStates.Statusid = Convert.ToInt16(drpStatus.SelectedValue);
objIncidentStates.Subcategoryid = Convert.ToInt16(drpSubcategory.SelectedValue);
objIncidentStates.Technicianid = Convert.ToInt16(drpTechnician.SelectedValue);
if (Convert.ToInt16(drpTechnician.SelectedValue) != 0)
{
objIncidentStates.AssignedTime = DateTime.Now.ToString();
}
objIncidentStates.Requesttypeid = Convert.ToInt16(drpRequestType.SelectedValue);
FlagIncdStatesInsert = objIncidentStates.Insert();
if (FlagIncdStatesInsert == 1)
{
objIncidentHistory.Incidentid = incidentid;
objIncidentHistory.Operation = "create";
objIncidentHistory.Operationownerid = createdbyid;
objIncidentHistory.Insert();
objSentmailtoUser.SentmailUser(requesterid, incidentid, "open");
if (Convert.ToInt16(drpTechnician.SelectedValue) != 0)
{
objSentmailtoUser.SentmailTechnician(Convert.ToInt16(drpTechnician.SelectedValue), incidentid);
}
////////////////////Added by lalit 28nov to /////////////////////////////////////////////////////
if (Session["id"] != null)
{
int id = Convert.ToInt32(Session["id"].ToString());
SqlConnection con;
SqlCommand cmd;
string connection = ConfigurationManager.ConnectionStrings["CSM_DB"].ConnectionString;
con = new SqlConnection(connection);
cmd = new SqlCommand();
con.Open();
cmd.Connection = con;
cmd.CommandText = "update storemail set IsActive=2 where id='" + id + "'";
cmd.ExecuteNonQuery();
}
Response.Redirect("~/Incident/IncidentRequestUpdate.aspx?" + incidentid + "");
}
}
}