public void UpdateStatus(string status)
{
try
{
// Get presences
int pageNumber = 1;
int pageSize = 100;
OrganizationPresenceEntityListing presences = presenceApi.GetPresencedefinitions(pageNumber, pageSize);
UserPresence body = new UserPresence();
body.Primary = true;
body.Source = "PURECLOUD";
body.Message = "modification via API";
body.PresenceDefinition = new PresenceDefinition();
body.Name = "test API";
// Find status presences in the org
foreach (var pres in presences.Entities)
{
if (pres.SystemPresence.Equals(status) && pres.Primary.Equals(true))
{
body.PresenceDefinition.Id = pres.Id;
}
}
var result = presenceApi.PatchUserPresence(_agentId, body.PresenceDefinition.Id, body);
AddLog("UpdateStatus: " + status + " for agent " + _agentId);
}
catch (Exception ex)
{
AddLog($"Error in UpdateStatusAvailable: {ex.Message}");
MessageBox.Show(ex.Message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
}
}
public void Init()
{
instance = new OrganizationPresenceEntityListing();
}
