public IActionResult Service(NewLogServiceViewModel model)
{
//check model state
if (!ModelState.IsValid)
{
return(View(model));
}
if (model.TicketStatus == TicketStatus.New)
{
model.TicketStatus = TicketStatus.InProgress;
}
var ticket = context.Tickets.Find(model.TicketId);
Log log = new Log
{
UserCreated = User.FindFirst(ClaimTypes.Name).Value.ToString(),
TicketId = model.TicketId,
DateCreated = DateTime.Now,
Notes = model.LogNotes,
EventId = model.SelectedEventId,
TicketStatus = model.TicketStatus
};
context.Add(log);
//update the database with any changes that were made to the ticketstatus
context.SaveChanges();
return(RedirectToAction("Index", "Ticket"));
}
public IActionResult Service(int ticketId)
{
//get the ticket Object
var ticket = context.Tickets.Find(ticketId);
IEnumerable <Event> events = context.Events.Where(e => e.Category == EventCategory.HWService || e.Category == EventCategory.SWService).ToList();
//create LogEditViewModel
var model = new NewLogServiceViewModel
{
TicketId = ticket.Id,
TicketNumber = ticket.TicketNumber,
TicketStatus = context.Logs.GetLatestLogByTicketId(ticketId).TicketStatus,
Events = SelectListHelper.ToSelectListItems(events, -1) // nothing selected
};
return(View(model));
}
