public static dynamic UpdateTaskStatus(int taskid, int status, string updatedby)
{
CustomResponse objres = new CustomResponse();
try
{
using (var objcontext = new Db_Zon_Test_techsupportEntities())
{
Mst_Task objtask = objcontext.Mst_Task.Where(x => x.ID == taskid).FirstOrDefault();
Trans_Ticket objtasktrans = new Trans_Ticket();
objtasktrans.TaskID = taskid;
objtasktrans.CreatedBy = updatedby;
objtasktrans.CreatedDate = DateTime.Now;
objtasktrans.O_Task_Status = objtask.Task_Status;
objtasktrans.N_Task_Statuus = status;
objcontext.Trans_Ticket.Add(objtasktrans);
objtask.Task_Status = status;
objtask.UpdatedBy = updatedby;
objcontext.SaveChanges();
objres.Message = "Success";
objres.Response = objtask;
objres.Status = CustomResponseStatus.Successful;
return(objres);
}
}
catch (Exception ex)
{
objres.Message = ex.Message;
objres.Response = null;
objres.Status = CustomResponseStatus.UnSuccessful;
return(objres);
}
}
public static dynamic AddNewTicket(Mst_Task objnewTask)
{
CustomResponse objres = new CustomResponse();
try
{
using (var objcontext = new Db_Zon_Test_techsupportEntities())
{
// get short name of the project and get the max count of the tickets and use it as display name
string shortname = objcontext.Mst_Project.Where(x => x.ID == objnewTask.ProjectID).FirstOrDefault().ShortName;
int maxcount = objcontext.Mst_Task.Where(x => x.ProjectID == objnewTask.ProjectID).Count();
objnewTask.TaskDisplayName = shortname + '-' + (maxcount + 1);
objcontext.Mst_Task.Add(objnewTask);
objcontext.SaveChanges();
Trans_Ticket objtrans = new Trans_Ticket {
TaskID = objnewTask.ID, N_Title = objnewTask.Title, N_Description = objnewTask.Description, DisplayName = objnewTask.TaskDisplayName, CreatedDate = DateTime.Now, CreatedBy = objnewTask.CreatedBy
};
objcontext.Trans_Ticket.Add(objtrans);
objcontext.SaveChanges();
objres.Message = "Success";
objres.Response = objnewTask;
objres.Status = CustomResponseStatus.Successful;
return(objres);
}
}
catch (Exception ex)
{
objres.Message = ex.Message;
objres.Response = null;
objres.Status = CustomResponseStatus.UnSuccessful;
return(objres);
}
}
public dynamic Put(TaskDTO objtaskdto)
{
TaskDTO Oldtask = (TaskDTO)TaskRepository.GetTicketDetails(objtaskdto.ID).Response;
Mst_Task objtask = new Mst_Task {
ID = objtaskdto.ID, CreatedBy = objtaskdto.CreatedBy, UpdatedBy = objtaskdto.UpdatedBy, Title = objtaskdto.Title, Task_Status = objtaskdto.Task_Status, Description = objtaskdto.Description, DueDate = objtaskdto.DueDate, PriorityID = objtaskdto.PriorityID, TypeID = objtaskdto.TypeID, RefereedTo = objtaskdto.RefereedTo, AssignedTo = objtaskdto.AssignedTo, AssigndedDate = objtaskdto.AssigndedDate, ProjectID = objtaskdto.ProjectID
};
CustomResponse res = TaskRepository.UpdateTicket(objtask);
List <string> ObjToAddresses = new List <string>();
List <string> ObjFilteredToAddresses = new List <string>();
if (res.Status == CustomResponseStatus.Successful)
{
ObjToAddresses.Add(objtaskdto.CreatedBy);
ObjToAddresses.Add(objtaskdto.RefereedTo);
ObjToAddresses.Add(objtaskdto.AssignedTo);
// Get All Stackholders related to project
ObjToAddresses.AddRange(ProjectRepository.GetProjectUsers(objtaskdto.ProjectID));
ObjFilteredToAddresses = ObjToAddresses.Distinct().ToList();
ObjFilteredToAddresses = UserRepository.GetEmailAddressesByUserIds(ObjFilteredToAddresses);
StringBuilder sb = new StringBuilder();
sb.Append("<table>");
sb.Append("<tr><td><center><b> Updated Ticket Infromation</b></center> <td></tr>");
sb.Append("<tr><td><center> Project Name </center> <td> <td><center>" + objtaskdto.ProjectID + " </center> <td></tr>");
sb.Append("<tr><td><center> Ticket ID </center> <td> <td><center>" + objtaskdto.ID + " </center> <td></tr>");
sb.Append("<tr><td><center> Ticket Titile </center> <td> <td><center>" + objtaskdto.Title + " </center> <td></tr>");
sb.Append("<tr><td><center> Ticket Description </center> <td> <td><center>" + objtaskdto.Description + " </center> <td></tr>");
sb.Append("<tr><td><center> Ticket Start Date </center> <td> <td><center>" + objtaskdto.AssigndedDate + " </center> <td></tr>");
sb.Append("<tr><td><center> Ticket Due Date </center> <td> <td><center>" + objtaskdto.DueDate + " </center> <td></tr>");
if (objtaskdto.PriorityID != Oldtask.PriorityID)
{
sb.Append("<tr><td><center> New Priority </center> <td> <td><center>" + GenericRepository.GetPrioritynameByPid(objtaskdto.PriorityID) + " </center> <td></tr>");
}
if (objtaskdto.Task_Status != Oldtask.Task_Status)
{
sb.Append("<tr><td><center> New Task Status </center> <td> <td><center>" + GenericRepository.GetTaskStausByPid(objtaskdto.Task_Status) + " </center> <td></tr>");
}
if (objtaskdto.TaskTypeName != Oldtask.TaskTypeName)
{
sb.Append("<tr><td><center> New Task Type </center> <td> <td><center>" + GenericRepository.GetTasknameByPid(objtaskdto.TypeID) + " </center> <td></tr>");
}
sb.Append("</table>");
string subject = "Tech Support - Ticket Updtaes Information";
foreach (var toMail in ObjFilteredToAddresses)
{
MailSender.TaskStatusCreate_UpdationMail(UserReportRepository.GetFnameByEmail(toMail), subject, sb.ToString(), toMail);
}
}
return(res);
}
public dynamic Post(TaskDTO objtaskdto)
{
Mst_Task objtask = new Mst_Task {
Title = objtaskdto.Title, Task_Status = objtaskdto.Task_Status, Description = objtaskdto.Description, DueDate = objtaskdto.DueDate, PriorityID = objtaskdto.PriorityID, TypeID = objtaskdto.TypeID, RefereedTo = objtaskdto.RefereedTo, AssignedTo = objtaskdto.AssignedTo, CreatedBy = objtaskdto.CreatedBy, AssigndedDate = objtaskdto.AssigndedDate, ProjectID = objtaskdto.ProjectID, Attachment1_Name = objtaskdto.Attachment1_Name, Attachment1_Path = objtaskdto.Attachment1_Path, Attachment2_Name = objtaskdto.Attachment2_Name, Attachment2_Path = objtaskdto.Attachment2_Path, Attachment3_Name = objtaskdto.Attachment3_Name, Attachment3_Path = objtaskdto.Attachment3_Path
};
CustomResponse res = TaskRepository.AddNewTicket(objtask);
if (res.Status == CustomResponseStatus.Successful)
{
List <UserDTO> users = UserReportRepository.GetUserProjectDetailsByProejectid(objtaskdto.ProjectID);
users.Add(new UserDTO {
Email = objtaskdto.AssignedTo, RoleName = "3"
});
string createdbyemail = UserReportRepository.GetEmailByUid(objtaskdto.CreatedBy);
List <string> ObjToAddresses = new List <string>();
List <string> ObjFilteredToAddresses = new List <string>();
ObjToAddresses.Add(objtaskdto.AssignedTo);
ObjToAddresses.Add(objtaskdto.RefereedTo);
ObjToAddresses.Add(objtaskdto.CreatedBy);
// Get All Stackholders related to project
ObjToAddresses.AddRange(ProjectRepository.GetProjectUsers(objtaskdto.ProjectID));
ObjFilteredToAddresses = ObjToAddresses.Distinct().ToList();
ObjFilteredToAddresses = UserRepository.GetEmailAddressesByUserIds(ObjFilteredToAddresses);
string subject = "Zon Ticketing System - New Ticket Information";
StringBuilder sb = new StringBuilder();
sb.Append("<table width=100% align='center'>");
sb.Append("<tr><td>Task ID</td><td>" + objtask.ID + "</td></tr>");
sb.Append("<tr><td>Task Name<center></td><td>" + objtask.Title + "</td></tr>");
sb.Append("<tr><td>Task Description<center></td><td><center>" + objtask.Description + "</td></tr>");
sb.Append("<tr><td>Assigned To<center></td><td><center>" + UserRepository.GetFnamebyUid(objtask.AssignedTo) + "</td></tr>");
sb.Append("<tr><td>Reffer To<center></td><td><center>" + UserRepository.GetFnamebyUid(objtask.RefereedTo) + "</td></tr>");
sb.Append("</table>");
foreach (var toMail in ObjFilteredToAddresses)
{
MailSender.TaskStatusCreate_UpdationMail(UserReportRepository.GetFnameByEmail(toMail), subject, sb.ToString(), toMail);
}
}
return(res);
}
public static dynamic UpdateTicket(Mst_Task objupdateTask)
{
CustomResponse objres = new CustomResponse();
try
{
using (var objcontext = new Db_Zon_Test_techsupportEntities())
{
// get short name of the project and get the max count of the tickets and use it as display name
int tid = objupdateTask.ID;;
Mst_Task objtask = objcontext.Mst_Task.Where(x => x.ID == tid).FirstOrDefault();
objtask.Title = objupdateTask.Title;
objtask.Description = objupdateTask.Description;
objtask.AssigndedDate = objupdateTask.AssigndedDate;
objtask.DueDate = objupdateTask.DueDate;
objtask.AssignedTo = objupdateTask.AssignedTo;
objtask.RefereedTo = objupdateTask.RefereedTo;
objtask.Task_Status = objupdateTask.Task_Status;
objtask.TypeID = objupdateTask.TypeID;
objtask.ProjectID = objupdateTask.ProjectID;
objtask.PriorityID = objupdateTask.PriorityID;
objcontext.SaveChanges();
objres.Message = "Success";
objres.Response = objupdateTask;
objres.Status = CustomResponseStatus.Successful;
return(objres);
}
}
catch (Exception ex)
{
objres.Message = ex.Message;
objres.Response = null;
objres.Status = CustomResponseStatus.UnSuccessful;
return(objres);
}
}
