public void Handle(Session session, ClientPacket message)
{
if (!session.Player.HasPermission("acc_modtool_ticket_queue"))
{
return;
}
int count = message.PopInt();
for (int i = 0; i < count; i++)
{
int ticketId = message.PopInt();
if (ticketId <= 0)
{
continue;
}
ModerationTicket ticket = Alias.Server.ModerationManager.GetTicket(ticketId);
if (ticket == null || ticket.State != ModerationTicketState.OPEN)
{
continue;
}
Alias.Server.ModerationManager.PickTicket(ticket, session.Player);
}
}
public static ServerMessage Compose(ModerationTicket Ticket, RoomInfo Info, ReadOnlyCollection <ModerationChatlogEntry> Entries)
{
ServerMessage Message = new ServerMessage(OpcodesOut.MODERATION_CHATLOGS_TICKET);
Message.AppendUInt32(Ticket.Id);
Message.AppendUInt32(Ticket.ReporteeUserId);
Message.AppendUInt32(Ticket.ReportedUserId);
Message.AppendUInt32(Ticket.Id); // Number to display in title. Chatlog ID?
Message.AppendBoolean(Info != null ? Info.Type == RoomType.Public : false);
Message.AppendUInt32(Info != null ? Info.Id : 0);
Message.AppendStringWithBreak(Info != null ? Info.Name : "(Unknown room)");
Message.AppendInt32(Entries.Count);
foreach (ModerationChatlogEntry Entry in Entries)
{
DateTime Time = UnixTimestamp.GetDateTimeFromUnixTimestamp(Entry.Timestamp);
Message.AppendInt32(Time.Hour);
Message.AppendInt32(Time.Minute);
Message.AppendUInt32(Entry.UserId);
Message.AppendStringWithBreak(Entry.UserName);
Message.AppendStringWithBreak(Entry.Message);
}
return(Message);
}
public void Parse(HabboHotel.GameClients.GameClient Session, ClientPacket Packet)
{
if (Session == null || Session.GetHabbo() == null || !Session.GetHabbo().GetPermissions().HasRight("mod_tickets"))
{
return;
}
int TicketId = Packet.PopInt();
ModerationTicket Ticket = null;
if (!RavenEnvironment.GetGame().GetModerationManager().TryGetTicket(TicketId, out Ticket) || Ticket.Room == null)
{
return;
}
RoomData Data = RavenEnvironment.GetGame().GetRoomManager().GenerateRoomData(Ticket.Room.Id);
if (Data == null)
{
return;
}
Session.SendMessage(new ModeratorTicketChatlogComposer(Ticket, Data, Ticket.Timestamp));
}
public ModeratorSupportTicketComposer(int Id, ModerationTicket Ticket)
: base(ServerPacketHeader.ModeratorSupportTicketMessageComposer)
{
WriteInteger(Ticket.Id); // Id
WriteInteger(Ticket.GetStatus(Id)); // Tab ID
WriteInteger(Ticket.Type); // Type
WriteInteger(Ticket.Category); // Category
WriteInteger(Convert.ToInt32((DateTime.Now - UnixTimestamp.FromUnixTimestamp(Ticket.Timestamp)).TotalMilliseconds)); // This should fix the overflow?
WriteInteger(Ticket.Priority); // Priority
WriteInteger(0); //??
WriteInteger(Ticket.Sender == null ? 0 : Ticket.Sender.Id); // Sender ID
//base.WriteInteger(1);
WriteString(Ticket.Sender == null ? string.Empty : Ticket.Sender.Username); // Sender Name
WriteInteger(Ticket.Reported == null ? 0 : Ticket.Reported.Id); // Reported ID
WriteString(Ticket.Reported == null ? string.Empty : Ticket.Reported.Username); // Reported Name
WriteInteger(Ticket.Moderator == null ? 0 : Ticket.Moderator.Id); // Moderator ID
WriteString(Ticket.Moderator == null ? string.Empty : Ticket.Moderator.Username); // Mod Name
WriteString(Ticket.Issue); // Issue
WriteInteger(Ticket.Room == null ? 0 : Ticket.Room.Id); // Room Id
WriteInteger(0);
{
// push String
// push Integer
// push Integer
}
}
public async void Handle(Session session, ClientPacket message)
{
if (!session.Player.HasPermission("acc_modtool_ticket_queue"))
{
return;
}
int state = message.PopInt();
int count = message.PopInt();
for (int i = 0; i < count; i++)
{
int ticketId = message.PopInt();
if (ticketId <= 0)
{
continue;
}
ModerationTicket issue = Alias.Server.ModerationManager.GetTicket(ticketId);
if (issue == null || issue.ModId != session.Player.Id)
{
continue;
}
Player habbo = await Alias.Server.PlayerManager.ReadPlayerByIdAsync(issue.SenderId);
Alias.Server.ModerationManager.ResolveTicket(issue, habbo, state);
}
}
public static ServerMessage Compose(ModerationTicket Ticket)
{
string DisplayRoomName = string.Empty;
if (Ticket.RoomId > 0)
{
RoomInfo Info = RoomInfoLoader.GetRoomInfo(Ticket.RoomId);
DisplayRoomName = Info == null ? "(Unknown room " + Ticket.RoomId + ")" : Info.Name;
}
ServerMessage Message = new ServerMessage(OpcodesOut.MODERATION_TICKET);
Message.AppendUInt32(Ticket.Id);
Message.AppendUInt32(Ticket.TabId);
Message.AppendUInt32(11); // ?? unknown
Message.AppendUInt32(Ticket.CategoryId);
Message.AppendUInt32(11); // ?? unknown
Message.AppendUInt32(Ticket.Score);
Message.AppendUInt32(Ticket.ReporteeUserId);
Message.AppendStringWithBreak(CharacterResolverCache.GetNameFromUid(Ticket.ReporteeUserId));
Message.AppendUInt32(Ticket.ReportedUserId);
Message.AppendStringWithBreak(CharacterResolverCache.GetNameFromUid(Ticket.ReportedUserId));
Message.AppendUInt32(Ticket.ModeratorUserId);
Message.AppendStringWithBreak(CharacterResolverCache.GetNameFromUid(Ticket.ModeratorUserId));
Message.AppendStringWithBreak(Ticket.Message);
Message.AppendUInt32(Ticket.RoomId);
Message.AppendStringWithBreak(DisplayRoomName);
return(Message);
}
public ModeratorTicketChatlogComposer(ModerationTicket Ticket, RoomData RoomData, double Timestamp)
: base(ServerPacketHeader.ModeratorTicketChatlogMessageComposer)
{
WriteInteger(Ticket.Id);
WriteInteger(Ticket.Sender != null ? Ticket.Sender.Id : 0);
WriteInteger(Ticket.Reported != null ? Ticket.Reported.Id : 0);
WriteInteger(RoomData.Id);
WriteByte(1);
WriteShort(2); //Count
WriteString("roomName");
WriteByte(2);
WriteString(RoomData.Name);
WriteString("roomId");
WriteByte(1);
WriteInteger(RoomData.Id);
WriteShort(Ticket.ReportedChats.Count);
foreach (string Chat in Ticket.ReportedChats)
{
WriteString(UnixTimestamp.FromUnixTimestamp(Timestamp).ToShortTimeString());
WriteInteger(Ticket.Id);
WriteString(Ticket.Reported != null ? Ticket.Reported.Username : "******");
WriteString(Chat);
WriteBoolean(false);
}
}
public void Parse(HabboHotel.GameClients.GameClient session, ClientPacket packet)
{
if (session == null || session.GetHabbo() == null || !session.GetHabbo().GetPermissions().HasRight("mod_tickets"))
{
return;
}
int ticketId = packet.PopInt();
ModerationTicket ticket = null;
if (!PlusEnvironment.GetGame().GetModerationManager().TryGetTicket(ticketId, out ticket) || ticket.Room == null)
{
return;
}
RoomData data = null;
if (!RoomFactory.TryGetData(ticket.Room.Id, out data))
{
return;
}
session.SendPacket(new ModeratorTicketChatlogComposer(ticket, data, ticket.Timestamp));
}
public ModeratorTicketChatlogComposer(ModerationTicket ticket, RoomData roomData, double timestamp)
: base(ServerPacketHeader.ModeratorTicketChatlogMessageComposer)
{
base.WriteInteger(ticket.Id);
base.WriteInteger(ticket.Sender != null ? ticket.Sender.Id : 0);
base.WriteInteger(ticket.Reported != null ? ticket.Reported.Id : 0);
base.WriteInteger(roomData.Id);
base.WriteByte(1);
base.WriteShort(2);//Count
base.WriteString("roomName");
base.WriteByte(2);
base.WriteString(roomData.Name);
base.WriteString("roomId");
base.WriteByte(1);
base.WriteInteger(roomData.Id);
base.WriteShort(ticket.ReportedChats.Count);
foreach (string Chat in ticket.ReportedChats)
{
base.WriteString(UnixTimestamp.FromUnixTimestamp(timestamp).ToShortTimeString());
base.WriteInteger(ticket.Id);
base.WriteString(ticket.Reported != null ? ticket.Reported.Username : "******");
base.WriteString(Chat);
base.WriteBoolean(false);
}
}
public ModeratorTicketChatlogComposer(ModerationTicket ticket, RoomData roomData, double timestamp)
: base(ServerPacketHeader.ModeratorTicketChatlogMessageComposer)
{
this.ModerationTicket = ticket;
this.RoomData = roomData;
this.Timestamp = timestamp;
}
public void Handle(Session session, ClientPacket message)
{
if (!session.Player.HasPermission("acc_modtool_ticket_queue"))
{
return;
}
int count = message.PopInt();
for (int i = 0; i < count; i++)
{
int ticketId = message.PopInt();
if (ticketId <= 0)
{
continue;
}
ModerationTicket issue = Alias.Server.ModerationManager.GetTicket(ticketId);
if (issue == null || issue.ModId != session.Player.Id)
{
continue;
}
Alias.Server.ModerationManager.ReleaseTicket(issue);
}
}
public CallForHelpPendingCallsComposer(ModerationTicket ticket)
: base(ServerPacketHeader.CallForHelpPendingCallsMessageComposer)
{
WriteInteger(1);// Count for whatever reason?
{
WriteString(ticket.Id.ToString());
WriteString(UnixUtilities.FromUnixTimestamp(ticket.Timestamp).ToShortTimeString());// "11-02-2017 04:07:05";
WriteString(ticket.Issue);
}
}
public CallForHelpPendingCallsComposer(ModerationTicket ticket)
: base(ServerPacketHeader.CallForHelpPendingCallsMessageComposer)
{
base.WriteInteger(1);// Count for whatever reason?
{
base.WriteString(ticket.Id.ToString());
base.WriteString(UnixTimestamp.FromUnixTimestamp(ticket.Timestamp).ToShortTimeString());
base.WriteString(ticket.Issue);
}
}
public void Parse(HabboHotel.GameClients.GameClient Session, ClientPacket Packet)
{
if (Session == null || Session.GetHabbo() == null)
{
return;
}
if (NeonEnvironment.GetGame().GetModerationManager().UserHasTickets(Session.GetHabbo().Id))
{
ModerationTicket PendingTicket = NeonEnvironment.GetGame().GetModerationManager().GetTicketBySenderId(Session.GetHabbo().Id);
if (PendingTicket != null)
{
Session.SendMessage(new CallForHelpPendingCallsComposer(PendingTicket));
return;
}
}
List <string> Chats = new List <string>();
string Message = StringCharFilter.Escape(Packet.PopString().Trim());
int Category = Packet.PopInt();
int ReportedUserId = Packet.PopInt();
int Type = Packet.PopInt();
Habbo ReportedUser = NeonEnvironment.GetHabboById(ReportedUserId);
if (ReportedUser == null)
{
return;
}
int Messagecount = Packet.PopInt();
for (int i = 0; i < Messagecount; i++)
{
Packet.PopInt();
Chats.Add(Packet.PopString());
}
ModerationTicket Ticket = new ModerationTicket(1, Type, Category, UnixTimestamp.GetNow(), 1, Session.GetHabbo(), ReportedUser, Message, Session.GetHabbo().CurrentRoom, Chats);
if (!NeonEnvironment.GetGame().GetModerationManager().TryAddTicket(Ticket))
{
return;
}
using (IQueryAdapter dbClient = NeonEnvironment.GetDatabaseManager().GetQueryReactor())
{
dbClient.RunQuery("UPDATE `user_info` SET `cfhs` = `cfhs` + '1' WHERE `user_id` = '" + Session.GetHabbo().Id + "' LIMIT 1");
}
NeonEnvironment.GetGame().GetClientManager().ModAlert("A new support ticket has been submitted!");
NeonEnvironment.GetGame().GetClientManager().SendMessage(new ModeratorSupportTicketComposer(Session.GetHabbo().Id, Ticket), "mod_tool");
}
public void Parse(GameClient session, ClientPacket packet)
{
if (session == null || session.GetHabbo() == null)
{
return;
}
if (PlusEnvironment.GetGame().GetModerationManager().UserHasTickets(session.GetHabbo().Id))
{
ModerationTicket PendingTicket = PlusEnvironment.GetGame().GetModerationManager().GetTicketBySenderId(session.GetHabbo().Id);
if (PendingTicket != null)
{
PendingTicket.Answered = true;
PlusEnvironment.GetGame().GetClientManager().SendPacket(new ModeratorSupportTicketComposer(session.GetHabbo().Id, PendingTicket), "mod_tool");
}
}
}
public void Parse(HabboHotel.GameClients.GameClient Session, ClientPacket Packet)
{
if (Session == null || Session.GetHabbo() == null || !Session.GetHabbo().GetPermissions().HasRight("mod_tool"))
{
return;
}
int Junk = Packet.PopInt();//??
int TicketId = Packet.PopInt();
ModerationTicket Ticket = null;
if (!CloudServer.GetGame().GetModerationManager().TryGetTicket(TicketId, out Ticket))
{
return;
}
Ticket.Moderator = Session.GetHabbo();
CloudServer.GetGame().GetClientManager().SendMessage(new ModeratorSupportTicketComposer(Session.GetHabbo().Id, Ticket), "mod_tool");
}
public void Parse(HabboHotel.GameClients.GameClient Session, ClientPacket Packet)
{
if (Session == null || Session.GetHabbo() == null || !Session.GetHabbo().GetPermissions().HasRight("mod_tool"))
{
return;
}
int Result = Packet.PopInt(); // 1 = useless, 2 = abusive, 3 = resolved
int Junk = Packet.PopInt();
int TicketId = Packet.PopInt();
ModerationTicket Ticket = null;
if (!RavenEnvironment.GetGame().GetModerationManager().TryGetTicket(TicketId, out Ticket))
{
return;
}
if (Ticket.Moderator.Id != Session.GetHabbo().Id)
{
return;
}
GameClient Client = RavenEnvironment.GetGame().GetClientManager().GetClientByUserID(Ticket.Sender.Id);
if (Client != null)
{
Client.SendMessage(new ModeratorSupportTicketResponseComposer(Result));
}
if (Result == 2)
{
using (IQueryAdapter dbClient = RavenEnvironment.GetDatabaseManager().GetQueryReactor())
{
dbClient.RunQuery("UPDATE `user_info` SET `cfhs_abusive` = `cfhs_abusive` + 1 WHERE `user_id` = '" + Ticket.Sender.Id + "' LIMIT 1");
}
}
Ticket.Answered = true;
RavenEnvironment.GetGame().GetClientManager().SendMessage(new ModeratorSupportTicketComposer(Session.GetHabbo().Id, Ticket), "mod_tool");
}
public void Parse(HabboHotel.GameClients.GameClient Session, ClientPacket Packet)
{
if (Session == null || Session.GetHabbo() == null || !Session.GetHabbo().GetPermissions().HasRight("mod_tool"))
{
return;
}
int Amount = Packet.PopInt();
for (int i = 0; i < Amount; i++)
{
ModerationTicket Ticket = null;
if (!BiosEmuThiago.GetGame().GetModerationManager().TryGetTicket(Packet.PopInt(), out Ticket))
{
continue;
}
Ticket.Moderator = null;
BiosEmuThiago.GetGame().GetClientManager().SendMessage(new ModeratorSupportTicketComposer(Session.GetHabbo().Id, Ticket), "mod_tool");
}
}
public void Handle(Session session, ClientPacket message)
{
if (!session.Player.HasPermission("acc_modtool_ticket_queue"))
{
return;
}
int ticketId = message.PopInt();
if (ticketId <= 0)
{
return;
}
ModerationTicket issue = Alias.Server.ModerationManager.GetTicket(ticketId);
if (issue == null || issue.ModId != session.Player.Id)
{
return;
}
string roomName = "";
List <ModerationChatlog> chatlogs = new List <ModerationChatlog>();
if (issue.RoomId > 0)
{
if (Alias.Server.RoomManager.TryGetRoomData(issue.RoomId, out RoomData roomData))
{
roomName = roomData.Name;
}
chatlogs = Alias.Server.ModerationManager.GetRoomChatlog(issue.RoomId);
}
else
{
chatlogs = Alias.Server.ModerationManager.GetUserChatlog(issue.SenderId, issue.ReportedId);
}
session.Send(new ModerationIssueChatlogComposer(issue, chatlogs, roomName));
}
public void Parse(HabboHotel.GameClients.GameClient Session, ClientPacket Packet)
{
if (Session == null || Session.GetHabbo() == null || !Session.GetHabbo().GetPermissions().HasRight("mod_tickets"))
{
return;
}
int ticketId = Packet.PopInt();
ModerationTicket ticket = null;
if (!BiosEmuThiago.GetGame().GetModerationManager().TryGetTicket(ticketId, out ticket) || ticket.Room == null)
{
return;
}
if (ticket.Room == null)
{
return;
}
Session.SendMessage(new ModeratorTicketChatlogComposer(ticket, ticket.Room, ticket.Timestamp));
}
public void Parse(HabboHotel.GameClients.GameClient Session, ClientPacket Packet)
{
if (Session == null || Session.GetHabbo() == null)
{
return;
}
// Run a quick check to see if we have any existing tickets.
if (CloudServer.GetGame().GetModerationManager().UserHasTickets(Session.GetHabbo().Id))
{
ModerationTicket PendingTicket = CloudServer.GetGame().GetModerationManager().GetTicketBySenderId(Session.GetHabbo().Id);
if (PendingTicket != null)
{
Session.SendMessage(new CallForHelpPendingCallsComposer(PendingTicket));
return;
}
}
List <string> Chats = new List <string>();
string Message = StringCharFilter.Escape(Packet.PopString().Trim());
int Category = Packet.PopInt();
int ReportedUserId = Packet.PopInt();
int Type = Packet.PopInt();// Unsure on what this actually is.
Habbo ReportedUser = CloudServer.GetHabboById(ReportedUserId);
if (ReportedUser == null)
{
// User doesn't exist.
return;
}
int Messagecount = Packet.PopInt();
for (int i = 0; i < Messagecount; i++)
{
Packet.PopInt();
Chats.Add(Packet.PopString());
}
ModerationTicket Ticket = new ModerationTicket(1, Type, Category, UnixTimestamp.GetNow(), 1, Session.GetHabbo(), ReportedUser, Message, Session.GetHabbo().CurrentRoom, Chats);
if (!CloudServer.GetGame().GetModerationManager().TryAddTicket(Ticket))
{
return;
}
using (IQueryAdapter dbClient = CloudServer.GetDatabaseManager().GetQueryReactor())
{
// TODO: Come back to this.
/*dbClient.SetQuery("INSERT INTO `moderation_tickets` (`score`,`type`,`status`,`sender_id`,`reported_id`,`moderator_id`,`message`,`room_id`,`room_name`,`timestamp`) VALUES (1, '" + Category + "', 'open', '" + Session.GetHabbo().Id + "', '" + ReportedUserId + "', '0', @message, '0', '', '" + CloudServer.GetUnixTimestamp() + "')");
* dbClient.AddParameter("message", Message);
* dbClient.RunQuery();*/
dbClient.runFastQuery("UPDATE `user_info` SET `cfhs` = `cfhs` + '1' WHERE `user_id` = '" + Session.GetHabbo().Id + "' LIMIT 1");
}
CloudServer.GetGame().GetClientManager().ModAlert("Um novo ticket de suporte foi enviado!");
CloudServer.GetGame().GetClientManager().SendMessage(new ModeratorSupportTicketComposer(Session.GetHabbo().Id, Ticket), "mod_tool");
}
public CallForHelpPendingCallsComposer(ModerationTicket ticket)
: base(ServerPacketHeader.CallForHelpPendingCallsMessageComposer)
{
this.Ticket = ticket;
}
public ModeratorSupportTicketComposer(int TabId, ModerationTicket Ticket)
: base(ServerPacketHeader.ModeratorSupportTicketMessageComposer)
{
this.TabId = TabId;
this.Ticket = Ticket;
}
public ModerationIssueInfoComposer(ModerationTicket issue)
{
this.issue = issue;
}
public ModerationIssueChatlogComposer(ModerationTicket issue, List <ModerationChatlog> chatlog, string roomName)
{
this.issue = issue;
this.chatlog = chatlog;
this.roomName = roomName;
}
public void Parse(GameClient session, ClientPacket packet)
{
if (session == null || session.GetHabbo() == null)
{
return;
}
// Run a quick check to see if we have any existing tickets.
if (PlusEnvironment.GetGame().GetModerationManager().UserHasTickets(session.GetHabbo().Id))
{
ModerationTicket pendingTicket = PlusEnvironment.GetGame().GetModerationManager().GetTicketBySenderId(session.GetHabbo().Id);
if (pendingTicket != null)
{
session.SendPacket(new CallForHelpPendingCallsComposer(pendingTicket));
return;
}
}
List <string> chats = new List <string>();
string message = StringCharFilter.Escape(packet.PopString().Trim());
int category = packet.PopInt();
int reportedUserId = packet.PopInt();
int type = packet.PopInt();// Unsure on what this actually is.
Habbo reportedUser = PlusEnvironment.GetHabboById(reportedUserId);
if (reportedUser == null)
{
// User doesn't exist.
return;
}
int messagecount = packet.PopInt();
for (int i = 0; i < messagecount; i++)
{
packet.PopInt();
chats.Add(packet.PopString());
}
ModerationTicket ticket = new ModerationTicket(1, type, category, UnixTimestamp.GetNow(), 1, session.GetHabbo(), reportedUser, message, session.GetHabbo().CurrentRoom, chats);
if (!PlusEnvironment.GetGame().GetModerationManager().TryAddTicket(ticket))
{
return;
}
using (IQueryAdapter dbClient = PlusEnvironment.GetDatabaseManager().GetQueryReactor())
{
// TODO: Come back to this.
/*dbClient.SetQuery("INSERT INTO `moderation_tickets` (`score`,`type`,`status`,`sender_id`,`reported_id`,`moderator_id`,`message`,`room_id`,`room_name`,`timestamp`) VALUES (1, '" + Category + "', 'open', '" + Session.GetHabbo().Id + "', '" + ReportedUserId + "', '0', @message, '0', '', '" + PlusEnvironment.GetUnixTimestamp() + "')");
* dbClient.AddParameter("message", Message);
* dbClient.RunQuery();*/
dbClient.RunQuery("UPDATE `user_info` SET `cfhs` = `cfhs` + '1' WHERE `user_id` = '" + session.GetHabbo().Id + "' LIMIT 1");
}
PlusEnvironment.GetGame().GetClientManager().ModAlert("A new support ticket has been submitted!");
PlusEnvironment.GetGame().GetClientManager().SendPacket(new ModeratorSupportTicketComposer(session.GetHabbo().Id, ticket), "mod_tool");
}
