public bool Handle(EventBus.Events.OrderCanceledEvent evt)
{
try
{
if (evt == null)
{
return(true);
}
//查询出所有交易日志
var logs = service.QueryOrderTradeLogs(evt.OrderNo);
using (XuHos.EventBus.MQChannel mqChannel = new MQChannel())
{
mqChannel.BeginTransaction();
//循环所哟交易日志
foreach (var trade in logs)
{
//如果不是线下付款的方式，并且已经交易成功了则开始退款
if (trade.PayType != EnumPayType.OfflinePay &&
trade.TradeStatus != EnumTradeState.TRADE_NOT_EXIST &&
trade.TradeStatus != EnumTradeState.WAIT_BUYER_PAY)
{
mqChannel.Publish <EventBus.Events.OrderRefundEvent>(new EventBus.Events.OrderRefundEvent()
{
OrderNo = trade.OrderNo,
PayType = trade.PayType,
TradeNo = trade.TradeNo
});
}
}
mqChannel.Commit();
return(true);
}
}
catch (Exception E)
{
XuHos.Common.LogHelper.WriteError(E);
}
return(false);
}
/// <summary>
/// 暂停计时
/// </summary>
/// <param name="ChannelID"></param>
/// <returns></returns>
public bool PauseCharging(string ConversationRoomID)
{
try
{
//获取房间信息
var room = GetChannelInfo(ConversationRoomID);
//房间存在且状态不是暂停的则执行暂停操作（去重复）
if (room != null && room.RoomState != EnumRoomState.AlreadyVisit && (room.ServiceType == EnumDoctorServiceType.AudServiceType || room.ServiceType == EnumDoctorServiceType.VidServiceType))
{
var doctorUser = GetChannelUsersInfo(ConversationRoomID).Find(a => a.UserType == EnumUserType.Doctor);
if (doctorUser != null)
{
using (MQChannel channel = new MQChannel())
{
channel.BeginTransaction();
if (!channel.Publish(new ChannelSendGroupMsgEvent <RequestCustomMsgRoomDurationChanged>()
{
Msg = new RequestCustomMsgRoomDurationChanged()
{
Data = new RequestConversationRoomStatusDTO()
{
ChannelID = room.ConversationRoomID,
State = room.RoomState,
ServiceID = room.ServiceID,
ServiceType = room.ServiceType,
DisableWebSdkInteroperability = room.DisableWebSdkInteroperability,
ChargingState = EnumRoomChargingState.Paused,
Duration = room.Duration, //总时长
TotalTime = room.TotalTime // 消耗
},
Desc = $"服务计时已暂停，总时长{Format(room.Duration)}, 剩余{Format(room.Duration - room.TotalTime)}"
},
ChannelID = room.ConversationRoomID,
FromAccount = doctorUser.identifier
}))
{
return(false);
}
room.ChargingState = EnumRoomChargingState.Paused;
if (conversationRoomRepository.UpdateChannelChargeState(room.ConversationRoomID, room.ChargingState))
{
channel.Commit();
return(true);
}
else
{
return(false);
}
}
}
}
}
catch (Exception ex)
{
LogHelper.DefaultLogger.Error(ex.Message, ex);
return(false);
}
return(true);
}
/// <summary>
/// 重新开始计时
/// </summary>
/// <param name="ChannelID"></param>
/// <returns></returns>
public bool RestartCharging(string ConversationRoomID)
{
try
{
//获取房间信息
var room = GetChannelInfo(ConversationRoomID);
var doctorUser = GetChannelUsersInfo(ConversationRoomID).Find(a => a.UserType == EnumUserType.Doctor);
#region 房间不存在或医生不存在则忽略
if (room == null && doctorUser == null)
{
return(true);
}
#endregion
#region 更新房间计费状态
if (room.ChargingState != EnumRoomChargingState.Started)
{
room.ChargingState = EnumRoomChargingState.Started;
if (!conversationRoomRepository.UpdateChannelChargeState(room.ConversationRoomID, room.ChargingState))
{
return(false);
}
}
#endregion
using (MQChannel mqChannel = new MQChannel())
{
mqChannel.BeginTransaction();
#region 发布延时消息，15秒为一个周期。消费端收到消息后重新计算房间已通话时间。
if (!mqChannel.Publish <ChannelChargingEvent>(new ChannelChargingEvent()
{
ChannelID = ConversationRoomID,
Seq = room.ChargingSeq + 1,
ChargingTime = room.ChargingTime,
Interval = room.ChargingInterval
}))
{
return(false);
}
#endregion
#region 发送服务时长变更消息
if (!mqChannel.Publish(new ChannelSendGroupMsgEvent <RequestCustomMsgRoomDurationChanged>()
{
Msg = new RequestCustomMsgRoomDurationChanged()
{
Data = new RequestConversationRoomStatusDTO()
{
ChannelID = room.ConversationRoomID,
State = room.RoomState,
ServiceID = room.ServiceID,
ServiceType = room.ServiceType,
DisableWebSdkInteroperability = room.DisableWebSdkInteroperability,
ChargingState = EnumRoomChargingState.Started,
Duration = room.Duration, //总时长
TotalTime = room.TotalTime // 消耗
},
Desc = $"服务计时已启动，总时长{Format(room.Duration)}, 剩余{Format(room.Duration - room.TotalTime)}"
},
ChannelID = room.ConversationRoomID,
FromAccount = doctorUser.identifier
}))
{
return(false);
}
#endregion
mqChannel.Commit();
return(true);
}
}
catch (Exception ex)
{
LogHelper.DefaultLogger.Error(ex.Message, ex);
return(false);
}
}
/// <summary>
/// 比较并设置房间状态
/// </summary>
/// <param name="ChannelID"></param>
/// <param name="FromUserID"></param>
/// <param name="State"></param>
/// <param name="DisableWebSdkInteroperability"></param>
/// <param name="ExpectedState"> 返回值</param>
/// <returns></returns>
public EnumApiStatus CompareAndSetChannelState(string ConversationRoomID, string FromUserID, EnumRoomState State, bool DisableWebSdkInteroperability, ref EnumRoomState ExpectedState)
{
try
{
var room = GetChannelInfo(ConversationRoomID);
#region 校验：房间已标记为失效的，不可设置房间状态
if (room.Close)
{
return(EnumApiStatus.BizChannelSetStateIfClose);
}
#endregion
#region 校验：房间状态未启用
if (!room.Enable)
{
//频道未就绪（客户端重试）
return(EnumApiStatus.BizChannelNotReady);
}
#endregion
#region 校验：当前房间状态和预期的房间状态一致才允许设置
#region 处理特殊状态情况 客户端没有WaitAgain 状态需要统一
if (ExpectedState == EnumRoomState.Waiting && room.RoomState == EnumRoomState.WaitAgain)
{
ExpectedState = room.RoomState;
}
#endregion
if (room.RoomState != ExpectedState)
{
//返回新的状态给客户端，客户端需要同步
ExpectedState = room.RoomState;
//前端用户只需要知道有候诊状态即可，不需要知道有重复候诊的状态
if (ExpectedState == EnumRoomState.WaitAgain)
{
ExpectedState = EnumRoomState.Waiting;
}
//当前状态不是预期状态
return(EnumApiStatus.BizChannelRejectSetStateIfNotExpectedState);
}
#endregion
#region 校验：只能在预约时间内进入诊室或提前30分钟进入诊室
if ((State == EnumRoomState.WaitAgain || State == EnumRoomState.Waiting))
{
if (DateTime.Now <= room.BeginTime.AddMinutes(-30))
{
return(EnumApiStatus.BizChannelRejectConnectIfNoReservationTime);
}
}
#endregion
#region 校验：医生在休诊状态下不可进入诊室
if ((State == EnumRoomState.WaitAgain || State == EnumRoomState.Waiting))
{
if (IsChannelDiagnoseOff(room))
{
return(EnumApiStatus.BizChannelRejectConnectIfDiagnoseOff);
}
}
#endregion
#region 房间状态切换的规则
switch (room.RoomState)
{
case EnumRoomState.AlreadyVisit:
{
//就诊已经结束不能在设置状态
return(EnumApiStatus.BizOK);
}
case EnumRoomState.NoTreatment:
{
if (State == EnumRoomState.NoTreatment)
{
State = EnumRoomState.NoTreatment;
}
else if (State == EnumRoomState.InMedicalTreatment)
{
State = EnumRoomState.InMedicalTreatment;
}
else
{
State = EnumRoomState.Waiting;
}
break;
}
case EnumRoomState.Waiting:
{
//重试
if (State == EnumRoomState.Waiting || State == EnumRoomState.WaitAgain)
{
State = EnumRoomState.Waiting;
}
//医生呼叫
else if (State == EnumRoomState.Calling)
{
State = EnumRoomState.Calling;
}
//接听
else if (State == EnumRoomState.InMedicalTreatment)
{
State = EnumRoomState.InMedicalTreatment;
}
//候诊界面，用户点击离开或者异常断开都是未就诊
else
{
State = EnumRoomState.NoTreatment;
}
break;
}
case EnumRoomState.Calling:
{
//重试
if (State == EnumRoomState.Calling)
{
State = EnumRoomState.Calling;
}
//接听
else if (State == EnumRoomState.InMedicalTreatment)
{
State = EnumRoomState.InMedicalTreatment;
}
//取消呼叫 或者拒绝
else if (State == EnumRoomState.Waiting || State == EnumRoomState.WaitAgain)
{
State = EnumRoomState.WaitAgain;
}
else
{
State = EnumRoomState.Disconnection;
}
break;
}
case EnumRoomState.InMedicalTreatment:
{
//重试
if (State == EnumRoomState.InMedicalTreatment)
{
State = EnumRoomState.InMedicalTreatment;
}
//医生挂断
else if (State == EnumRoomState.AlreadyVisit)
{
State = EnumRoomState.AlreadyVisit;
}
//重试候诊
else if (State == EnumRoomState.Waiting || State == EnumRoomState.WaitAgain)
{
State = EnumRoomState.WaitAgain;
}
//患者离开，一会再来
else
{
State = EnumRoomState.Disconnection;
}
break;
}
case EnumRoomState.Disconnection:
{
//医生挂断
if (State == EnumRoomState.AlreadyVisit)
{
State = EnumRoomState.AlreadyVisit;
}
//取消呼叫 或者拒绝
else if (State == EnumRoomState.Waiting || State == EnumRoomState.WaitAgain)
{
State = EnumRoomState.WaitAgain;
}
else
{
State = EnumRoomState.Disconnection;
}
break;
}
case EnumRoomState.WaitAgain:
{
//医生呼叫
if (State == EnumRoomState.Calling)
{
State = EnumRoomState.Calling;
}
//取消呼叫 或者拒绝
else if (State == EnumRoomState.Waiting || State == EnumRoomState.WaitAgain)
{
State = EnumRoomState.WaitAgain;
}
else
{
State = EnumRoomState.Disconnection;
}
break;
}
}
#endregion
//默认高版本，当前禁用互通性（SDK直接可以互通的情况下）
if (room.DisableWebSdkInteroperability)
{
room.DisableWebSdkInteroperability = DisableWebSdkInteroperability;
}
room.RoomState = State;
#region 推送状态变更消息，并修改状态
using (MQChannel mqChannel = new MQChannel())
{
mqChannel.BeginTransaction();
if (!mqChannel.Publish(new ChannelStateChangedEvent()
{
ChannelID = ConversationRoomID,
FromUserID = FromUserID,
State = State,
ExpectedState = ExpectedState,
DisableWebSdkInteroperability = room.DisableWebSdkInteroperability
}))
{
return(EnumApiStatus.BizError);
}
if (conversationRoomRepository.UpdateChannelState(room.ConversationRoomID, room.RoomState))
{
mqChannel.Commit();
return(EnumApiStatus.BizOK);
}
else
{
return(EnumApiStatus.BizError);
}
}
#endregion
}
catch (Exception ex)
{
LogHelper.DefaultLogger.Error(ex.Message, ex);
//业务错误
return(EnumApiStatus.BizError);
}
}
/// <summary>
/// 开始计时
/// </summary>
/// <param name="ChannelID"></param>
/// <param name="Duration"></param>
/// <param name="ServiceID"></param>
/// <param name="OrderNo"></param>
/// <returns></returns>
public bool StartCharging(string ConversationRoomID, int Duration, string ServiceID, string OrderNo)
{
try
{
var room = GetChannelInfo(ConversationRoomID);
#region 修改房间开始时间和已经消耗的时间
//第一次进入诊室的时候
if (room.TotalTime < 1)
{
//room.BeginTime = DateTime.Now;
//room.TotalTime = 1;
if (!conversationRoomRepository.UpdateChannelChargeTime(ConversationRoomID, 1, DateTime.Now))
{
return(false);
}
}
#endregion
using (MQChannel mqChannel = new MQChannel())
{
mqChannel.BeginTransaction();
//存在重复的请求，消费端需要去重复
if (!mqChannel.Publish(new ChannelDurationChangeEvent()
{
Duration = Duration, //套餐里面的服务时长单位是分钟需要转换成秒
ServiceID = ServiceID,
OrderNo = OrderNo,
NewUpgradeOrderNo = OrderNo
}))
{
return(false);
}
//存在重复的请求，消费端需要去重复
//发布延时消息，15秒为一个周期。消费端收到消息后重新计算房间已通话时间。
if (!mqChannel.Publish(new ChannelChargingEvent()
{
ChannelID = ConversationRoomID,
Seq = 0,
ChargingTime = room.BeginTime,
Interval = 15
}))
{
return(false);
}
room.ChargingState = EnumRoomChargingState.Started;
if (conversationRoomRepository.UpdateChannelChargeState(ConversationRoomID, EnumRoomChargingState.Started))
{
mqChannel.Commit();
return(true);
}
else
{
return(false);
}
}
}
catch (Exception ex)
{
LogHelper.DefaultLogger.Error(ex.Message, ex);
return(false);
}
}
public bool Handle(EventBus.Events.ChannelChargingEvent evt)
{
try
{
if (evt == null)
{
return(true);
}
var room = roomService.GetChannelInfo(evt.ChannelID);
#region 校验：就诊已经结束则停止计费
if (room == null || room.RoomState == EnumRoomState.AlreadyVisit)
{
return(true);
}
#endregion
#region 校验：计费已经停止则停止计费
if (room.ChargingState == EnumRoomChargingState.Stoped)
{
return(true);
}
#endregion
#region 校验：计费已经暂停则停止计费
if (room.ChargingState == EnumRoomChargingState.Paused)
{
return(true);
}
#endregion
#region 校验：计费没有开始则停止计费
if (room.ChargingState != EnumRoomChargingState.Started)
{
return(true);
}
#endregion
using (MQChannel mqChannel = new MQChannel())
{
room.TotalTime += evt.Interval;//总消耗
#region 更新监控指标（记录服务时长，总耗时，就诊是否结束标志）
var order = orderService.GetOrder("", room.ServiceID);
if (order != null)
{
SysMonitorIndexService service = new SysMonitorIndexService();
var values = new Dictionary <string, string>();
values.Add("VisitingServiceChargingState", room.ChargingState.ToString()); //就诊暂停标志
values.Add("VisitingServiceDurationSeconds", room.Duration.ToString()); //就诊服务时长
values.Add("VisitingServiceElapsedSeconds", room.TotalTime.ToString()); //就诊消耗时长
values.Add("VisitingRoomState", room.RoomState.ToString()); //就诊消耗时长
if (!service.InsertAndUpdate(new RequestSysMonitorIndexUpdateDTO()
{
Category = "UserConsult",
OutID = order.OrderNo,
Values = values
}))
{
return(false);
}
}
#endregion
//使用逻辑时间，分布式系统下存在时钟不同步问题，通过上次计费的时间增加15秒得到当前时间
var Now = evt.ChargingTime.AddSeconds(evt.Interval);
room.ChargingSeq = evt.Seq; //时钟序号
room.ChargingTime = Now; //计费时间
room.ChargingInterval = evt.Interval; //时钟周期
//计费结束
if ((room.TotalTime >= room.Duration && room.Duration > 0) || (room.Duration <= 0 && room.TotalTime > 60 * 30))
{
#region 计费结束
room.RoomState = XuHos.Common.Enum.EnumRoomState.AlreadyVisit;
room.EndTime = Now;//这里使用逻辑时间（不要使用系统时间）
if (roomService.CompareAndSetChannelInfo(room))
{
var DoctorUid = roomService.GetChannelUsersInfo(room.ChannelID).FirstOrDefault(a => a.UserType == EnumUserType.Doctor);
if (DoctorUid == null)
{
return(false);
}
else
{
#region 更新订单状态
if (room.ServiceType == EnumDoctorServiceType.AudServiceType ||
room.ServiceType == EnumDoctorServiceType.VidServiceType ||
room.ServiceType == EnumDoctorServiceType.PicServiceType ||
room.ServiceType == EnumDoctorServiceType.Consultation)
{
//订单完成
if (!orderService.Complete("", room.ServiceID))
{
return(false);
}
}
#endregion
//语音、视频看诊
if (room.ServiceType == EnumDoctorServiceType.AudServiceType ||
room.ServiceType == EnumDoctorServiceType.VidServiceType)
{
#region 发送频道房间挂断消息
if (!imService.SendGroupCustomMsg(evt.ChannelID, DoctorUid.identifier, new BLL.Sys.DTOs.Request.RequestIMCustomMsgRoomTurnOff()
{
Data = new RequestConversationRoomStatusDTO()
{
ChannelID = room.ChannelID,
Duration = room.Duration,
ServiceID = room.ServiceID,
ServiceType = room.ServiceType,
State = room.RoomState,
TotalTime = room.TotalTime,
DisableWebSdkInteroperability = room.DisableWebSdkInteroperability,
},
Desc = "本次就诊已结束"
}))
{
return(false);
}
#endregion
}
return(true);
}
}
#endregion
}
//不限制时长，会长期占用服务端资源。现在计费之前都会设置默认时长。在没有设置默认时长的时候则是小于0的数据
else if (room.Duration <= 0)
{
#region 计费中
if (roomService.CompareAndSetChannelInfo(room))
{
//发布延时消息，15秒为一个周期。消费端收到消息后重新计算房间已通话时间。
return(mqChannel.Publish <EventBus.Events.ChannelChargingEvent>(new EventBus.Events.ChannelChargingEvent()
{
ChannelID = evt.ChannelID,
Seq = evt.Seq + 1,
ChargingTime = Now,
Interval = evt.Interval
}, evt.Interval));
}
else
{
return(false);
}
#endregion
}
//计费未结束，继续计费
else if (room.TotalTime < room.Duration)
{
#region 计费中
if (roomService.CompareAndSetChannelInfo(room))
{
var Interval = room.Duration - room.TotalTime;
mqChannel.BeginTransaction();
#region 检查：是否需要发送续费消息.接近一分钟时发送
var Duration = (room.Duration <= 0 ? 0 : room.Duration);
var TotalTime = room.TotalTime > Duration ? Duration : room.TotalTime;
if (room.ChargingSeq == (room.Duration / room.ChargingInterval) - (60 / room.ChargingInterval))
{
//获取患者信息
var otherUser = roomService.GetChannelUsersInfo(room.ChannelID).Where(a => a.UserType != EnumUserType.Doctor);
#region 药店不需要发送续费消息
if (!otherUser.Any(a => a.UserType == EnumUserType.Drugstore))
{
if (!mqChannel.Publish <EventBus.Events.ChannelExpireEvent>(new EventBus.Events.ChannelExpireEvent()
{
ServiceID = room.ServiceID
}))
{
return(false);
}
}
#endregion
}
#endregion
//剩余时间大于一个时钟周期，那么按照正常时钟15秒处理
if (Interval > evt.Interval)
{
//发布延时消息，15秒为一个周期。消费端收到消息后重新计算房间已通话时间。
if (!mqChannel.Publish <EventBus.Events.ChannelChargingEvent>(new EventBus.Events.ChannelChargingEvent()
{
ChannelID = evt.ChannelID,
Seq = evt.Seq + 1,
ChargingTime = Now,
Interval = evt.Interval
}, evt.Interval))
{
return(false);
}
}
//如果小于小于时钟周期那么，按照剩余时间执行
else
{
//发布延时消息，15秒为一个周期。消费端收到消息后重新计算房间已通话时间。
if (!mqChannel.Publish <EventBus.Events.ChannelChargingEvent>(new EventBus.Events.ChannelChargingEvent()
{
ChannelID = evt.ChannelID,
Seq = evt.Seq + 1,
ChargingTime = Now,
Interval = evt.Interval
}, evt.Interval))
{
return(false);
}
}
mqChannel.Commit();
return(true);
}
else
{
return(false);
}
#endregion
}
}
}
catch (Exception ex)
{
XuHos.Common.LogHelper.WriteError(ex);
}
return(false);
}
public bool Handle(Dto.EventBus.ChannelCreatedEvent evt)
{
if (evt == null)
{
return(true);
}
if (evt.ServiceType == EnumDoctorServiceType.PicServiceType)
{
var LockName = $"{typeof(IfTextConsultCallDrKangAnswer)}:{evt.ChannelID}";
var lockValue = Guid.NewGuid().ToString("N");
//获取分布式锁，获取锁失败时进行锁等待（锁超时时间2秒）
if (LockName.Lock(lockValue, TimeSpan.FromSeconds(5)))
{
try
{
var room = roomService.GetChannelInfo(evt.ChannelID);
#region 频道不可用则返回重试
if (!room.Enable)
{
return(false);
}
#endregion
#region 发送用户的内容到聊天窗口
//避免重复，去重复
var CacheKey_Derep = new StringCacheKey(StringCacheKeyType.SysDerep_ChannelConsultContentMsg, evt.ChannelID.ToString());
if (!CacheKey_Derep.FromCache <bool>())
{
if (!userOPDRegisterService.SendConsultContent(evt.ChannelID, evt.ServiceID))
{
return(false);
}
else
{
true.ToCache(CacheKey_Derep, TimeSpan.FromMinutes(5));
}
}
#endregion
#region 康博士处理
//已经启用了康博士
if (!string.IsNullOrEmpty(HealthCloud.Consultation.Services.DrKang.Configuration.Config.drKangEnable) &&
(HealthCloud.Consultation.Services.DrKang.Configuration.Config.drKangEnable == "1" ||
HealthCloud.Consultation.Services.DrKang.Configuration.Config.drKangEnable.ToUpper() == bool.TrueString.ToUpper())
)
{
try
{
#region 检查当前咨询中康博士回答情况，判断是否还需要继续使用康博士
var cacheKey_Channel_DrKangState = new StringCacheKey(StringCacheKeyType.Channel_DrKangState, evt.ChannelID.ToString());
var Channel_DrKangState = cacheKey_Channel_DrKangState.FromCache <string>();
switch (Channel_DrKangState)
{
//问答结束，没有匹配的疾病
case "nullMatchDisease":
//问答结束，已有明确诊断
case "diagnosis":
//无法响应回复
case "nullMatchResponse":
//禁用(医生已回复)
case "disabled":
//出现异常
case "exception":
return(true);
}
#endregion
var robotIdentifier = 0;
var robotName = "医生助理";
var robotPhotoUrl = "";
//图文咨询记录
var consult = userOPDRegisterService.Single(evt.ServiceID);
#region 图文咨询记录不存在、有医生处理、医生已经回复、咨询已完成、咨询已取消都直接忽略
if (consult == null ||
consult.OPDState == EnumOPDState.Replied ||
consult.OPDState == EnumOPDState.Completed ||
consult.OPDState == EnumOPDState.Canceled
)
{
//记录最后一次问答的状态
"disabled".ToCache(cacheKey_Channel_DrKangState);
return(true);
}
#endregion
#region 康博士加入到频道中
robotIdentifier = 0;
//康博士加入群组
if (!imservice.AddGroupMember(room.ConversationRoomID, new List <int>()
{
robotIdentifier
}))
{
return(false);
}
//新增群组成员
if (!roomService.InsertChannelMembers(room.ConversationRoomID, new List <RequestChannelMemberDTO>()
{
new RequestChannelMemberDTO()
{
Identifier = robotIdentifier,
UserID = "",
UserMemberID = "",
UserType = EnumUserType.SysRobot,
PhotoUrl = robotPhotoUrl,
UserENName = robotName,
UserCNName = robotName
}
}))
{
return(false);
}
#endregion
if (consult != null)
{
//咨询内容不为空
if (!string.IsNullOrEmpty(consult.ConsultContent))
{
if (consult.Member != null)
{
#region 使用康博士，记录最后的处理状态，并返回康博士的回答
var SayHello = "";
var QuestionTopic = "";
var QuestionAnswer = new List <string>();
var ret = drKangService.setBaseMsg(
consult.Member.MemberName,
"",
consult.ConsultContent,
consult.Member.Gender == EnumUserGender.Male ? "男" : "女",
consult.OPDRegisterID);
//没有与症状匹配的模板
if (ret.type == "nullMatchTemplate")
{
//康博士无能为力，医生参与吧
SayHello = "您好，我是医生的助理！为了更好的为您服务，需要了解您的病情";
QuestionTopic = "请详细描述您的症状";
}
else if (ret.type == "nullMatchSymptom")
{
//康博士无能为力，医生参与吧
SayHello = "您好，我是医生的助理！为了更好的为您服务，需要了解您的病情";
QuestionTopic = "请详细描述您的症状";
}
//匹配到多个模板需要跟用户确认（）
else if (ret.type == "confirmTemplate")
{
//返回提示内容,需要在跟患者确认。
SayHello = "您好，我是医生的助理！为了更好的为您服务，需要了解您的病情";
QuestionTopic = ret.body;
}
//问答阶段
else if (ret.type == "acking")
{
SayHello = "您好，我是医生的助理！为了更好的为您服务，需要了解您的病情";
QuestionTopic = ret.body;
QuestionAnswer = ret.answer;
//返回提示信息，正在问答阶段，医生这时候是否能够介入？
}
//问答结束，没有匹配的疾病
else if (ret.type == "nullMatchDisease")
{
//没有明确的诊断，需要医生参与
SayHello = "您好，我是医生的助理！您的情况我已转达给了医生，请耐心等待医生的回复。";
QuestionTopic = "";
}
//问答结束，已有明确诊断
else if (ret.type == "diagnosis")
{
SayHello = "您好，我是医生的助理！您的情况我已转达给了医生，请耐心等待医生的回复。";
QuestionTopic = ret.body;
//返回诊断给客户
}
//无法回答
else if (ret.type == "nullMatchResponse")
{
//康博士无法回答的问题，需人工介入
SayHello = "您好，我是医生的助理！您的情况我已转达给了医生，请耐心等待医生的回复。";
QuestionTopic = "";
}
//记录最后一次问答的状态
ret.type.ToCache(cacheKey_Channel_DrKangState);
#endregion
#region 更新监控指标
var values = new Dictionary <string, string>();
values.Add("DrKangState", ret.type);//康博士问诊状态
if (!moniorIndexService.InsertAndUpdate(new RequestSysMonitorIndexUpdateDTO()
{
Category = "UserConsult",
OutID = consult.OPDRegisterID,
Values = values
}))
{
return(false);
}
#endregion
#region 使用非医生的身份，回答给用户
//避免重复，去重复
var CacheKey_DerepCallDrKangAnswerMsg = new StringCacheKey(StringCacheKeyType.SysDerep_ChannelCallDrKangAnswerMsg, evt.ChannelID.ToString());
if (!CacheKey_DerepCallDrKangAnswerMsg.FromCache <bool>())
{
using (MQChannel channle = new MQChannel())
{
channle.BeginTransaction();
#region 发送欢迎语句
if (!string.IsNullOrEmpty(SayHello))
{
channle.Publish(new Dto.EventBus.ChannelSendGroupMsgEvent <string>()
{
ChannelID = evt.ChannelID,
FromAccount = robotIdentifier,
Msg = SayHello
}, 2);
}
#endregion
#region 发送提问
//发送问题
if (!string.IsNullOrEmpty(QuestionTopic))
{
if (QuestionAnswer.Count > 0)
{
//发送自定义消息，客户端需要解析。采用点选的方式选择问题
channle.Publish(new Dto.EventBus.ChannelSendGroupMsgEvent <RequestIMCustomMsgSurvey>()
{
ChannelID = evt.ChannelID,
FromAccount = robotIdentifier,
Msg = new RequestIMCustomMsgSurvey()
{
Desc = QuestionTopic,
Data = new RadioTopic()
{
Answer = QuestionAnswer
}
}
}, 4);
}
else
{
//发送文字消息
channle.Publish(new Dto.EventBus.ChannelSendGroupMsgEvent <string>()
{
ChannelID = evt.ChannelID,
FromAccount = robotIdentifier,
Msg = QuestionTopic
}, 4);
}
}
#endregion
channle.Commit();
true.ToCache(CacheKey_DerepCallDrKangAnswerMsg, TimeSpan.FromMinutes(5));
return(true);
}
}
#endregion
}
}
else
{
//记录没有设置基本信息（用户第一次提问时重试）
"notSetBaseMsg".ToCache(cacheKey_Channel_DrKangState);
}
}
}
catch (Exception ex)
{
#region 更新监控指标
var values = new Dictionary <string, string>();
values.Add("DrKangState", "exception");//康博士问诊状态
if (!moniorIndexService.InsertAndUpdate(new RequestSysMonitorIndexUpdateDTO()
{
Category = "UserConsult",
OutID = room.ServiceID,
Values = values
}))
{
return(false);
}
else
{
return(true);
}
#endregion
}
}
else
{
return(true);
}
#endregion
}
catch (Exception E)
{
HealthCloud.Common.Log.LogHelper.DefaultLogger.Error(E.Message, E);
return(false);
}
finally
{
LockName.UnLock(lockValue);
}
}
else
{
return(false);
}
}
return(true);
}
public bool Handle(Dto.EventBus.ChannelC2CCreateEvent evt)
{
try
{
if (evt == null)
{
return(true);
}
if (string.IsNullOrEmpty(evt.FromUserID))
{
return(true);
}
if (evt.AddFriendItem == null || evt.AddFriendItem.Count <= 0)
{
return(true);
}
//创建房间请求参数
var createC2CChannelRequest = new RequestConversactionApplyAddFriendDTO()
{
FromUserIdentifier = evt.FromUserIdentifier,
FromUserMemberID = evt.FromUserMemberID,
FromUserType = evt.FromUserType,
FromUserID = evt.FromUserID,
FromUserName = evt.FromUserName,
AddFriendItem = new List <AddFriendAccount>()
};
//添加群组请求参数
var requestParamsCreateGroup = new List <int>()
{
evt.FromUserIdentifier
};
//添加好友请求参数
var requestParamsApplyAddFriend = new List <Dto.IM.AddFriendAccount>();
//循环好友项
evt.AddFriendItem.ForEach(a =>
{
//好友存在
createC2CChannelRequest.AddFriendItem.Add(new AddFriendAccount()
{
AddType = "Add_Type_Both",
AddWording = a.AddWording,
ForceAddFlags = 1,
GroupName = a.GroupName,
Remark = a.Remark,
ToUserID = a.ToUserID,
ToUserIdentifier = a.ToUserIdentifier,
ToUserMemberID = a.ToUserMemberID,
ToUserType = a.ToUserType,
ToUserName = a.ToUserName
});
requestParamsApplyAddFriend.Add(new Dto.IM.AddFriendAccount
{
AddWording = a.AddWording,
AddSource = "AddSource_Type_WEB",//需要前缀AddSource_Type_
GroupName = a.GroupName,
Remark = a.Remark,
To_Account = a.ToUserIdentifier.ToString()
});
requestParamsCreateGroup.Add(a.ToUserIdentifier);
});
//写入数据库
var ChannelInfoList = roomService.ApplyAddFriend(createC2CChannelRequest);
using (MQChannel mqChannel = new MQChannel())
{
mqChannel.BeginTransaction();
foreach (var item in ChannelInfoList)
{
var room = item.Value;
//根据Uid 获取好友信息
var friend = requestParamsApplyAddFriend.Find(a => a.To_Account == item.Key.ToString());
//如果房间还未启用才调用请求否则忽略
if (!room.Enable)
{
//发送好友附言消息
if (!mqChannel.Publish(new Dto.EventBus.ChannelSendGroupMsgEvent <string>()
{
ChannelID = room.ConversationRoomID,
FromAccount = evt.FromUserIdentifier,
Msg = friend.AddWording
}))
{
return(false);
}
//发布房间创建完成的领域消息
if (!mqChannel.Publish(new Dto.EventBus.ChannelCreatedEvent()
{
ChannelID = room.ConversationRoomID,
ServiceID = room.ServiceID,
ServiceType = room.ServiceType
}))
{
return(false);
}
//新增好友
if (!imService.ApplyAddFriend(evt.FromUserIdentifier.ToString(), requestParamsApplyAddFriend))
{
return(false);
}
//创建群组
if (!imService.CreateGroup(room.ConversationRoomID, room.ConversationRoomID, room.ServiceType, requestParamsCreateGroup, "", ""))
{
return(false);
}
//设置房间已经启用
//room.Enable = true;
//更新房间状态
if (!roomService.UpdateRoomEable(room.ConversationRoomID, true))
{
return(false);
}
}
}
mqChannel.Commit();
}
return(true);
}
catch (Exception E)
{
LogHelper.DefaultLogger.Error(E);
}
return(false);
}