private static void TestSupportCenter(ISupportCenter supportCenter)
{
supportCenter.Reset();
supportCenter.SubmitTicket(new ErrorTicket("Window too small", "", ErrorLanguage.English, ErrorLevel.Moderate));
supportCenter.SubmitTicket(new ErrorTicket("Slow after few minutes", "", ErrorLanguage.English, ErrorLevel.Severe));
supportCenter.SubmitTicket(new ErrorTicket("Kan ikke gemme", "", ErrorLanguage.Danish, ErrorLevel.Severe));
supportCenter.SubmitTicket(new ErrorTicket("Underlig farve i baggrund", "", ErrorLanguage.Danish, ErrorLevel.Light));
supportCenter.SubmitTicket(new ErrorTicket("Kan ikke starte på Win8", "", ErrorLanguage.Danish, ErrorLevel.Catastrophic));
supportCenter.SubmitTicket(new ErrorTicket("Freezes if minimised", "", ErrorLanguage.English, ErrorLevel.Catastrophic));
supportCenter.SubmitTicket(new ErrorTicket("Mangler hjælpetekst", "", ErrorLanguage.Danish, ErrorLevel.Moderate));
supportCenter.SubmitTicket(new ErrorTicket("Spelling errors in help text", "", ErrorLanguage.English, ErrorLevel.Light));
supportCenter.SubmitTicket(new ErrorTicket("No help text to conversion", "", ErrorLanguage.English, ErrorLevel.Severe));
supportCenter.SubmitTicket(new ErrorTicket("Tabstop rækkefølge ikke rigtig", "", ErrorLanguage.Danish, ErrorLevel.Light));
Console.WriteLine("Before handling:");
Console.WriteLine($"Open tickets : {supportCenter.OpenTicketCount}");
Console.WriteLine($"Closed tickets : {supportCenter.ClosedTicketCount}");
Console.WriteLine($"Unhandled tickets: {supportCenter.UnhandledTicketCount}");
Console.WriteLine();
supportCenter.HandleOpenTickets();
Console.WriteLine("After handling:");
Console.WriteLine($"Open tickets : {supportCenter.OpenTicketCount}");
Console.WriteLine($"Closed tickets : {supportCenter.ClosedTicketCount}");
Console.WriteLine($"Unhandled tickets: {supportCenter.UnhandledTicketCount}");
Console.WriteLine();
}
public ISupportHandler SetupSupportCoR(ISupportCenter supportCenter)
{
// Handler of otherwise unhandled tickets is at end of chain
ISupportHandler supportHandler = new UnhandledTicketAdapter(supportCenter);
// ...Add more support handlers here!
return(supportHandler);
}
public ISupportHandler SetupSupportCoR(ISupportCenter supportCenter)
{
// Handler of otherwise unhandled tickets is at end of chain
ISupportHandler supportHandler = new UnhandledTicketAdapter(supportCenter);
// Before that comes World support
supportHandler = new SupportHandlerAggregation(new WorldSupport(supportCenter), supportHandler);
// Before that comes Regional support
supportHandler = new SupportHandlerAggregation(new RegionalSupport(supportCenter), supportHandler);
// Before that comes (adapted) translation service
supportHandler = new TranslatorServiceAdapter(supportHandler);
// Before that comes National support
supportHandler = new SupportHandlerAggregation(new NationalSupport(supportCenter), supportHandler);
// Starting point is Local support
supportHandler = new SupportHandlerAggregation(new LocalSupport(supportCenter), supportHandler);
return(supportHandler);
}
public WorldSupport(ISupportCenter supportCenter) : base(supportCenter)
{
}
public RegionalSupport(ISupportCenter supportCenter) : base(supportCenter)
{
}
public LocalSupport(ISupportCenter supportCenter) : base(supportCenter)
{
}
protected SupportActionBase(ISupportCenter supportCenter)
{
_supportCenter = supportCenter;
}
public NationalSupport(ISupportCenter supportCenter) : base(supportCenter)
{
}
public UnhandledTicketAdapter(ISupportCenter supportCenter) : base(supportCenter)
{
}
