private static async Task UpdateSepidFields(ISharedFields ticket)
{
var field = ticket.CustomFields.FirstOrDefault(y => y.FieldID == 22860);
var sepField = ticket.CustomFields.FirstOrDefault(y => y.FieldID == 23600);
var crmField = ticket.CustomFields.FirstOrDefault(y => y.FieldID == 23601);
if (!string.IsNullOrWhiteSpace(field?.Value))
{
//if (x.Subject)
await _jitBit.WriteCustomField(ticket.TicketId, field);
}
if (!string.IsNullOrWhiteSpace(sepField?.Value))
{
//if (x.Subject)
await _jitBit.WriteCustomField(ticket.TicketId, sepField);
}
if (!string.IsNullOrWhiteSpace(crmField?.Value))
{
//if (x.Subject)
await _jitBit.WriteCustomField(ticket.TicketId, crmField);
}
}
public async Task Comment(ISharedFields ticket, string comment, bool techOnly = true)
{
await Comment(ticket.IssueID, comment, techOnly);
}
public async Task <TicketDetails> GetTicketDetails(ISharedFields ticket)
{
return(await GetTicketDetails(ticket.IssueID));
}
public async Task CloseTicket(ISharedFields ticket)
{
await CloseTicket(ticket.IssueID);
}
