public static void updateDoc(infoGathDocJSON doc)
{
InfoGathering newInfoDoc = convertToDBAO(doc);
using (var curDB = new HelpDesk_DB())
{
//Update old document to historic
InfoGathering oldDoc = InfoGathList[doc.index];
var originalDoc = curDB.InfoGatherings.Find(oldDoc.id);
originalDoc.Status_id = 4; //historic
//Transfer persisting information to new document
newInfoDoc.Original_id = oldDoc.id;
curDB.SaveChanges();
}
using (var curDB = new HelpDesk_DB())
{
curDB.InfoGatherings.Add(newInfoDoc);
curDB.SaveChanges();
//update info gath list for find and navigate references
InfoGathList = curDB.InfoGatherings.Where(p => p.Status_id == 2).OrderBy(p => p.searchableAlias).ToList();
}
logUsage();
}
public static string convertSerializedJSON(SDDocumentation doc)
{
sdDocJSON docJSON = new sdDocJSON();
docJSON.id = doc.id;
docJSON.index = DocumentList.IndexOf(doc);
docJSON.alias = doc.alias;
docJSON.documentTitle = doc.documentTitle;
if (doc.DocumentLink_id != null)
{
using (var curDB = new HelpDesk_DB())
{
DocumentLink pdfDoc = curDB.DocumentLinks.SingleOrDefault(p => p.Id == doc.DocumentLink_id);
docJSON.documentLink = pdfDoc.link;
docJSON.PDFaccess = pdfDoc.Access_id;
}
}
docJSON.passwordTitle = doc.passwordTitle;
if (doc.PasswordHyperlink_id != null)
{
using (var curDB = new HelpDesk_DB())
{
DocumentLink pwDoc = curDB.DocumentLinks.SingleOrDefault(p => p.Id == doc.PasswordHyperlink_id);
docJSON.passwordHyperlink = pwDoc.link;
docJSON.PWaccess = pwDoc.Access_id;
}
}
var json = new JavaScriptSerializer().Serialize(docJSON);
return(json);
}
protected void Page_Load(object sender, EventArgs e)
{
using (var curDB = new HelpDesk_DB())
{
HyperlinkList = curDB.DocumentLinks.ToList();
}
}
public static void updateDoc(JSON_Objects.ProblemRecordJSON doc)
{
ProblemTracker newRecord = convertToDBAO(doc);
using (var curDB = new HelpDesk_DB())
{
//update old document to historic
ProblemTracker oldRecord = ProblemList[doc.index];
var originalDoc = curDB.ProblemTrackers.Find(oldRecord.id);
originalDoc.ProblemStatus_id = 1; //historic
//Transfer persisting information to new record
newRecord.Original_id = oldRecord.Original_id;
curDB.SaveChanges();
}
using (var curDB = new HelpDesk_DB())
{
curDB.ProblemTrackers.Add(newRecord);
curDB.SaveChanges();
//update problemtracker list
ProblemList = curDB.ProblemTrackers.Where(p => p.ProblemStatus_id == 2).ToList();
}
log();
}
public static string convertSerializedJSON(InfoGathering doc)
{
infoGathDocJSON docJSON = new infoGathDocJSON();
docJSON.id = doc.id;
docJSON.index = InfoGathList.IndexOf(doc);
docJSON.searchableAlias = doc.searchableAlias;
//Checks for 0 inputed into the databse because this isn't allowed to be null
if (doc.infoGathLink_id != 0)
{
using (var curDB = new HelpDesk_DB())
{
DocumentLink pdfDoc = curDB.DocumentLinks.SingleOrDefault(p => p.Id == doc.infoGathLink_id);
if (pdfDoc != null)
{
docJSON.infoGathLink = pdfDoc.link;
}
else
{
docJSON.infoGathLink = "";
}
}
}
docJSON.infoGathTitle = doc.infoGathTitle;
docJSON.assignmentGroup = doc.assignmentGroup;
docJSON.supportInfo = doc.supportInfo;
docJSON.supportHours = doc.supportHours;
docJSON.contactInfo = doc.contactInfo;
doc.passwordAttributes = doc.passwordAttributes;
doc.passwordTitle = doc.passwordTitle;
if (doc.PasswordHyperlink_id != null)
{
using (var curDB = new HelpDesk_DB())
{
DocumentLink pwDoc = curDB.DocumentLinks.SingleOrDefault(p => p.Id == doc.PasswordHyperlink_id);
if (pwDoc != null)
{
docJSON.passwordHyperlink = pwDoc.link;
}
else
{
docJSON.passwordHyperlink = "";
}
}
}
docJSON.aliases = doc.aliases;
var json = new JavaScriptSerializer().Serialize(docJSON);
return(json);
}
public static void addUserInfo(string firstName, string lastName)
{
using (var curDB = new HelpDesk_DB())
{
var user = curDB.NetworkLogins.FirstOrDefault(p => p.ntID == userName);
user.firstName = firstName;
user.lastName = lastName;
curDB.SaveChanges();
}
}
protected void logUsage()
{
using (var curDB = new HelpDesk_DB())
{
UsageLog log = new UsageLog();
log.searchDateTime = DateTime.Now;
log.NTID_id = (int)Session["userID"];
curDB.UsageLogs.Add(log);
curDB.SaveChanges();
}
}
protected static void logUsage()
{
using (var curDB = new HelpDesk_DB())
{
InfoGathLog log = new InfoGathLog();
log.NTID_id = userID;
log.dateTime = DateTime.Now;
log.InfoGathering_id = curDB.InfoGatherings.OrderByDescending(e => e.id).First().id; //Last Function not allowed
curDB.InfoGathLogs.Add(log);
curDB.SaveChanges();
}
}
public static void addNewProblem(ProblemTracker record)
{
using (var curDb = new HelpDesk_DB())
{
curDb.ProblemTrackers.Add(record);
curDb.SaveChanges();
//rebuild problem list for find references
ProblemList = curDb.ProblemTrackers.Where(p => p.ProblemStatus_id == 2).ToList();
}
log();
}
protected static void log()
{
using (var curDB = new HelpDesk_DB())
{
SDDocLog log = new SDDocLog();
log.NTID_id = UserID;
log.dateTime = DateTime.Now;
log.SDDocumentation_id = curDB.SDDocumentations.OrderByDescending(e => e.id).First().id; //Last Fn not allowed
curDB.SDDocLogs.Add(log);
curDB.SaveChanges();
}
}
protected static void log()
{
using (var curDB = new HelpDesk_DB())
{
ProbTrackLog log = new ProbTrackLog();
log.NTID_id = UserID;
log.dateTime = DateTime.Now;
log.Problemtracker_id = ProblemList.Last().id;
curDB.ProbTrackLogs.Add(log);
curDB.SaveChanges();
}
}
public static List <string> getEmailTmeplates()
{
List <string> emailListJSON = new List <string>();
using (var curDB = new HelpDesk_DB())
{
List <EmailTemplate> emailList = curDB.EmailTemplates.ToList();
foreach (EmailTemplate email in emailList)
{
emailListJSON.Add(convertSerializedJSON(email));
}
}
return(emailListJSON);
}
public static List <string> getFacilities()
{
List <string> facilityListJSON = new List <string>();
using (var curDB = new HelpDesk_DB())
{
List <PhoneNumber> facilitytList = curDB.PhoneNumbers.ToList();
foreach (PhoneNumber facility in facilitytList)
{
facilityListJSON.Add(convertSerializedJSON(facility));
}
}
return(facilityListJSON);
}
public static List <string> getAbbreviations()
{
List <string> abbreviationListJSON = new List <string>();
using (var curDB = new HelpDesk_DB())
{
List <Abbreviation> abbreviationList = curDB.Abbreviations.ToList();
foreach (Abbreviation curAbbreviation in abbreviationList)
{
abbreviationListJSON.Add(convertSerializedJSON(curAbbreviation));
}
}
return(abbreviationListJSON);
}
public static List <string> getHelpfulHyperlinks()
{
List <string> hyperlinkListJSON = new List <string>();
using (var curDB = new HelpDesk_DB())
{
List <HelpfulHyperlink> linkList = curDB.HelpfulHyperlinks.ToList();
foreach (HelpfulHyperlink link in linkList)
{
hyperlinkListJSON.Add(convertSerializedJSON(link));
}
}
return(hyperlinkListJSON);
}
public static List <string> getCategoryList(string categoryTitle)
{
List <string> docListJSON = new List <string>();
using (var curDB = new HelpDesk_DB())
{
int categoryNumber = curDB.LearningCenterCategories.SingleOrDefault(p => p.name == categoryTitle).id;
List <SDDocumentation> docList = curDB.SDDocumentations.Where(p => p.LearningCenterCategory_id == categoryNumber).ToList();
foreach (SDDocumentation doc in docList)
{
docListJSON.Add(convertSerializedJSON(doc));
}
}
return(docListJSON);
}
/// <summary>
/// Checks for uniqueness of document link, adds new unique docs to the db. Returns id of doc link found in the db.
/// </summary>
/// <param name="docLink"></param>
/// <returns></returns>
public static int addDocumentLink(DocumentLink docLink)
{
using (var curDB = new HelpDesk_DB())
{
//Check if db contains the link to retain uniqueness
if (curDB.DocumentLinks.Where(p => p.link == docLink.link).SingleOrDefault() == null)
{
//Add New Link
curDB.DocumentLinks.Add(docLink);
curDB.SaveChanges();
}
//TODO: Update document access if its changed
return(curDB.DocumentLinks.SingleOrDefault(p => p.link == docLink.link).Id);
}
}
public static List <string> refreshProblemTables()
{
List <string> problemListJSON = new List <string>();
using (var curDB = new HelpDesk_DB())
{
List <ProbTrackLog> recentLogList = curDB.ProbTrackLogs.Where(p => p.dateTime >= refreshTimeStamp).ToList();
foreach (ProbTrackLog log in recentLogList)
{
int problemID = log.Problemtracker_id;
ProblemTracker problem = curDB.ProblemTrackers.First(p => p.id == problemID);
problemListJSON.Add(convertSerializedJSON(problem));
}
}
//update refresh time
refreshTimeStamp = DateTime.Now;
return(problemListJSON);
}
public static List <string> findCurrentProblems()
{
List <string> problemListJSON = new List <string>();
using (var curDB = new HelpDesk_DB())
{
foreach (ProblemTracker problem in ProblemList)
{
//Downtime/Deg Condition
if (problem.ProblemCondition_id == 1)
{
problemListJSON.Add(convertSerializedJSON(problem));
}
//Known Downtime
else if (problem.ProblemCondition_id == 2 && problem.plannedStartDateTime != null)
{
//Only Show Known Downtimes within 24 hour range
DateTime startTime = (DateTime)problem.plannedStartDateTime;
DateTime testMinusDay = startTime.AddDays(-1);
Boolean testcondition1 = (testMinusDay < DateTime.Now);
Boolean testcondition2 = (DateTime.Now < startTime);
if (startTime.AddDays(-1) < DateTime.Now && DateTime.Now < startTime)
{
problemListJSON.Add(convertSerializedJSON(problem));
}
}
//Resolved/Normal Condition
else if (problem.ProblemCondition_id == 3 && problem.endDateTime != null)
{
//Show All resolved problems until 24 hours after end time
DateTime endTime = (DateTime)problem.endDateTime;
if (DateTime.Now < endTime.AddDays(1))
{
problemListJSON.Add(convertSerializedJSON(problem));
}
}
}
}
return(problemListJSON);
}
/// <summary>
/// Adds new SD Doc to db as well updates its original id
/// </summary>
/// <param name="index"></param>
/// <returns></returns>
///
public static void addSDDocumentation(SDDocumentation doc)
{
using (var curDB = new HelpDesk_DB())
{
curDB.SDDocumentations.Add(doc);
curDB.SaveChanges();
}
using (var curDB = new HelpDesk_DB())
{
//Update original id
var originalDoc = curDB.SDDocumentations.Find(doc.id);
if (originalDoc != null)
{
originalDoc.Original_id = doc.id;
curDB.SaveChanges();
}
//Rebuilds document list for find reference
DocumentList = curDB.SDDocumentations.Where(p => p.Status_id == 2).OrderBy(p => p.alias).ToList();
}
}
/// <summary>
/// Input string of the link, checks db for uniqueness.
/// If unique its added to DocumentLinks.
/// Returns id of document link.
/// returns -1 for null documents.
/// </summary>
/// <param name="linkTitle"></param>
/// <returns></returns>
public static int addDocumentLink(string linkString)
{
DocumentLink docLink = new DocumentLink();
docLink.link = linkString;
docLink.Access_id = 2; //All Info Gath Docs are private
using (var curDB = new HelpDesk_DB())
{
//Check for uniqueness of link
if (curDB.DocumentLinks.Where(p => p.link == linkString).SingleOrDefault() == null)
{
//Add new link to DB
curDB.DocumentLinks.Add(docLink);
curDB.SaveChanges();
}
//TODO: Update document acess if its changed
return(curDB.DocumentLinks.SingleOrDefault(p => p.link == docLink.link).Id);
}
}
public static void addNewInfoGathering(InfoGathering doc)
{
using (var curDB = new HelpDesk_DB())
{
curDB.InfoGatherings.Add(doc);
curDB.SaveChanges();
}
//update original id
using (var curDB = new HelpDesk_DB())
{
var originalDoc = curDB.InfoGatherings.Find(doc.id);
if (originalDoc != null)
{
originalDoc.Original_id = doc.id;
curDB.SaveChanges();
}
//Rebuild document list for find references
InfoGathList = curDB.InfoGatherings.Where(p => p.Status_id == 2).OrderBy(p => p.searchableAlias).ToList();
}
logUsage();
}
protected void Page_Load(object sender, EventArgs e)
{
HelpDesk_DB db = new HelpDesk_DB();
string findItem = "";
//Dymanically Build SD Documentation Table
if (Request.QueryString["find"] != null)
{
findItem = Request.QueryString["find"].ToString();
//TODO: Parameterize Query
List <SDDocumentation> docList = db.SDDocumentations.SqlQuery("SELECT * FROM SDDocumentation WHERE alias LIKE @p0 AND Status_id = '2'", "%" + findItem + "%").ToList();
foreach (SDDocumentation doc in docList)
{
TableRow row = new TableRow();
SDDocumentationTable.Rows.Add(row);
//Document Hyperlink
if (doc.DocumentLink_id != null)
{
DocumentLink docLink = db.DocumentLinks.FirstOrDefault(p => p.Id == doc.DocumentLink_id);
this.addCell(row, doc.documentTitle, docLink.link);
}
else
{
//blank cell
this.addCell(row, "");
}
//Password Hyperlink
if (doc.PasswordHyperlink_id != null)
{
DocumentLink passwordDocLink = db.DocumentLinks.FirstOrDefault(p => p.Id == doc.PasswordHyperlink_id);
this.addCell(row, doc.passwordTitle, passwordDocLink.link);
}
else
{
//blank cell
this.addCell(row, "");
}
}
List <InfoGathering> infoGathList = db.InfoGatherings.SqlQuery("SELECT * FROM InfoGathering WHERE searchableAlias LIKE @p0 AND Status_id = '2'", "%" + findItem + "%").ToList <InfoGathering>();
foreach (InfoGathering infoDoc in infoGathList)
{
TableRow row = new TableRow();
InfoGatheringTable.Rows.Add(row);
DocumentLink docLink = db.DocumentLinks.FirstOrDefault(p => p.Id == infoDoc.infoGathLink_id);
//Check for nulls even though there shouldn't be any
if (docLink != null)
{
this.addCell(row, infoDoc.infoGathTitle, docLink.link);
}
else
{
this.addCell(row, "N/A");
}
this.addCell(row, infoDoc.assignmentGroup);
this.addCell(row, infoDoc.supportInfo);
this.addCell(row, infoDoc.supportHours);
this.addCell(row, infoDoc.contactInfo);
this.addCell(row, infoDoc.passwordAttributes);
DocumentLink pwLink = db.DocumentLinks.FirstOrDefault(p => p.Id == infoDoc.PasswordHyperlink_id);
if (pwLink != null)
{
this.addCell(row, infoDoc.passwordTitle, pwLink.link);
}
else
{
this.addCell(row, "N/A");
}
this.addCell(row, infoDoc.aliases);
}
}
}
public static void updateDoc(sdDocJSON doc)
{
SDDocumentation newSDDoc = new SDDocumentation();
newSDDoc.Status_id = 2;
using (var curDB = new HelpDesk_DB())
{
SDDocumentation oldDoc = DocumentList[doc.index];
var originalDoc = curDB.SDDocumentations.Find(oldDoc.id);
originalDoc.Status_id = 4; //Historic
//Transfer persisting information to new document
newSDDoc.LearningCenterCategory_id = oldDoc.LearningCenterCategory_id;
newSDDoc.Original_id = oldDoc.Original_id;
if (oldDoc.learningCenterOrder != null)
{
newSDDoc.learningCenterOrder = oldDoc.learningCenterOrder;
}
curDB.SaveChanges();
//Rebuilds document list for find reference
DocumentList = curDB.SDDocumentations.Where(p => p.Status_id == 2).OrderBy(p => p.alias).ToList();
}
DocumentLink pdfLink = new DocumentLink();
pdfLink.link = doc.documentLink;
pdfLink.Access_id = doc.PDFaccess;
//Check for null document links
if (doc.documentLink != "")
{
newSDDoc.DocumentLink_id = addDocumentLink(pdfLink);
}
DocumentLink pwLink = new DocumentLink();
pwLink.link = doc.passwordHyperlink;
pwLink.Access_id = doc.PWaccess;
//check for null pw links
if (doc.passwordHyperlink != "")
{
newSDDoc.PasswordHyperlink_id = addDocumentLink(pwLink);
}
newSDDoc.alias = doc.alias;
newSDDoc.documentTitle = doc.documentTitle;
newSDDoc.passwordTitle = doc.passwordTitle;
using (var curDB = new HelpDesk_DB())
{
curDB.SDDocumentations.Add(newSDDoc);
curDB.SaveChanges();
//Rebuilds document list for find reference
DocumentList = curDB.SDDocumentations.Where(p => p.Status_id == 2).OrderBy(p => p.alias).ToList();
}
log();
}