/// <summary>
/// This method gets all the queue items in a specific helpdesk
/// </summary>
/// <param name="id">The id of the helpdesk</param>
/// <returns>Response which indicates success or failure</returns>
public GetQueueItemsByHelpdeskIDResponse GetQueueItemsByHelpdeskID(int id)
{
s_logger.Info("Getting queue items by helpdesk id...");
GetQueueItemsByHelpdeskIDResponse response = new GetQueueItemsByHelpdeskIDResponse();
try
{
var dataLayer = new QueueDataLayer();
List <QueueItemDTO> queueItems = dataLayer.GetQueueItemsByHelpdeskID(id);
if (queueItems.Count == 0)
{
throw new NotFoundException("No queue items found under helpdesk " + id);
}
response.QueueItems = queueItems;
response.Status = HttpStatusCode.OK;
}
catch (NotFoundException ex)
{
s_logger.Error(ex, "No queue items found!");
response.Status = HttpStatusCode.NotFound;
response.StatusMessages.Add(new StatusMessage(HttpStatusCode.NotFound, "No queue items found!"));
}
catch (Exception ex)
{
s_logger.Error(ex, "Unable to get queue items!");
response.Status = HttpStatusCode.InternalServerError;
response.StatusMessages.Add(new StatusMessage(HttpStatusCode.InternalServerError, "Unable to get queue items!"));
}
return(response);
}
public void GetQueueItemsByHelpdeskIDNoHelpdesk()
{
QueueFacade facade = new QueueFacade();
GetQueueItemsByHelpdeskIDResponse testResponse = facade.GetQueueItemsByHelpdeskID(-1);
Assert.AreEqual(HttpStatusCode.NotFound, testResponse.Status);
}
public void GetQueueItemsByHelpdeskIDNoItems()
{
Helpdesksettings helpdesk = new Helpdesksettings()
{
HasQueue = true,
HasCheckIn = false,
IsDeleted = false,
Name = AlphaNumericStringGenerator.GetString(10),
};
using (helpdesksystemContext context = new helpdesksystemContext())
{
context.Helpdesksettings.Add(helpdesk);
context.SaveChanges();
}
QueueFacade facade = new QueueFacade();
GetQueueItemsByHelpdeskIDResponse testResponse = facade.GetQueueItemsByHelpdeskID(helpdesk.HelpdeskId);
Assert.AreEqual(HttpStatusCode.NotFound, testResponse.Status);
}
public void GetQueueItemsByHelpdeskID()
{
Helpdesksettings helpdesk = new Helpdesksettings()
{
HasQueue = true,
HasCheckIn = false,
IsDeleted = false,
Name = AlphaNumericStringGenerator.GetString(10),
};
Unit unit = new Unit()
{
Code = AlphaNumericStringGenerator.GetString(8),
IsDeleted = false,
Name = AlphaNumericStringGenerator.GetString(10),
};
Topic topic = new Topic()
{
IsDeleted = false,
Name = AlphaNumericStringGenerator.GetString(10),
};
using (helpdesksystemContext context = new helpdesksystemContext())
{
context.Helpdesksettings.Add(helpdesk);
context.Unit.Add(unit);
context.SaveChanges();
Helpdeskunit helpdeskunit = new Helpdeskunit()
{
HelpdeskId = helpdesk.HelpdeskId,
UnitId = unit.UnitId
};
context.Helpdeskunit.Add(helpdeskunit);
context.SaveChanges();
topic.UnitId = unit.UnitId;
context.Topic.Add(topic);
context.SaveChanges();
}
AddToQueueRequest request = new AddToQueueRequest()
{
Nickname = AlphaNumericStringGenerator.GetString(10),
SID = AlphaNumericStringGenerator.GetStudentIDString(),
TopicID = topic.TopicId,
Description = "GetQueueItemsByHelpdeskID Test"
};
QueueFacade facade = new QueueFacade();
AddToQueueResponse response = facade.AddToQueue(request);
Assert.AreEqual(HttpStatusCode.OK, response.Status);
GetQueueItemsByHelpdeskIDResponse testResponse = facade.GetQueueItemsByHelpdeskID(helpdesk.HelpdeskId);
Assert.AreEqual(HttpStatusCode.OK, testResponse.Status);
var itemIds = testResponse.QueueItems.Select(i => i.ItemId).ToList();
Assert.IsTrue(itemIds.Contains(response.ItemId));
}
