/// <summary>
/// Releases the keep alive party chat interaction.
/// </summary>
/// <param name="sessionID">The session identifier.</param>
/// <param name="proxyID">The proxy identifier.</param>
/// <param name="userId">The user identifier.</param>
/// <param name="chatClosingProtocol">The chat closing protocol.</param>
/// <returns></returns>
public static Pointel.Interactions.Chat.Core.General.OutputValues ReleaseKeepAlivePartyChatInteraction(string sessionID, int proxyID, string userId)
{
Pointel.Logger.Core.ILog logger = Pointel.Logger.Core.LogManager.GetLogger(System.Reflection.MethodBase.GetCurrentMethod().DeclaringType, "AID");
Pointel.Interactions.Chat.Core.General.OutputValues output = Pointel.Interactions.Chat.Core.General.OutputValues.GetInstance();
try
{
Genesyslab.Platform.WebMedia.Protocols.BasicChat.Requests.RequestReleaseParty requestReleaseParty = Genesyslab.Platform.WebMedia.Protocols.BasicChat.Requests.RequestReleaseParty.Create();
requestReleaseParty.SessionId = sessionID;
requestReleaseParty.UserId = userId;
requestReleaseParty.AfterAction = Genesyslab.Platform.WebMedia.Protocols.BasicChat.Action.KeepAlive;
if (Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol != null && Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol.State == Genesyslab.Platform.Commons.Protocols.ChannelState.Opened)
{
Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol.Send(requestReleaseParty);
logger.Info("------------ReleaseKeepAlivePartyChatInteraction-------------");
logger.Info("SessionID :" + sessionID);
logger.Info("ProxyID :" + proxyID);
logger.Info("UserID :" + userId);
logger.Info("-------------------------------------------------------------");
logger.Info(requestReleaseParty.ToString());
output.MessageCode = "200";
output.Message = "Release Keep Alive Party Chat Session Successful";
}
else
{
logger.Warn("ReleasePartyChatSession() : Chat Server protocol is Null..");
}
}
catch (Exception generalException)
{
logger.Error("Error occurred while Release Party Chat Session request " + generalException.ToString());
output.MessageCode = "2001";
output.Message = generalException.Message;
}
return(output);
}
/// <summary>
/// Releases the chat interaction.
/// </summary>
/// <param name="sessionID">The session identifier.</param>
/// <param name="proxyID">The proxy identifier.</param>
/// <param name="userId">The user identifier.</param>
/// <param name="chatClosingProtocol">The chat closing protocol.</param>
/// <param name="queueName">Name of the queue.</param>
/// <returns></returns>
public static Pointel.Interactions.Chat.Core.General.OutputValues ReleaseChatInteraction(string sessionID, int proxyID, string userId, string queueName)
{
Pointel.Logger.Core.ILog logger = Pointel.Logger.Core.LogManager.GetLogger(System.Reflection.MethodBase.GetCurrentMethod().DeclaringType, "AID");
Pointel.Interactions.Chat.Core.General.OutputValues output = Pointel.Interactions.Chat.Core.General.OutputValues.GetInstance();
Genesyslab.Platform.Commons.Protocols.IMessage requestPlaceInQueueMsg = null;
try
{
Genesyslab.Platform.WebMedia.Protocols.BasicChat.Requests.RequestReleaseParty requestReleaseParty = Genesyslab.Platform.WebMedia.Protocols.BasicChat.Requests.RequestReleaseParty.Create();
requestReleaseParty.AfterAction = Genesyslab.Platform.WebMedia.Protocols.BasicChat.Action.ForceClose;
requestReleaseParty.SessionId = sessionID;
if (Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol != null && Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol.State == Genesyslab.Platform.Commons.Protocols.ChannelState.Opened)
{
Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol.Send(requestReleaseParty);
logger.Info("------------ReleaseChatInteraction-------------");
logger.Info("SessionID :" + sessionID);
logger.Info("ProxyID :" + proxyID);
logger.Info("UserID :" + userId);
logger.Info("-----------------------------------------------------");
logger.Info(requestReleaseParty.ToString());
output.MessageCode = "200";
output.Message = "Release Force Party ChatSession Successful";
}
Genesyslab.Platform.OpenMedia.Protocols.InteractionServer.Requests.InteractionManagement.RequestPlaceInQueue requestPlaceInQueue = Genesyslab.Platform.OpenMedia.Protocols.InteractionServer.Requests.InteractionManagement.RequestPlaceInQueue.Create();
requestPlaceInQueue.InteractionId = sessionID;
requestPlaceInQueue.ProxyClientId = proxyID;
requestPlaceInQueue.Queue = queueName;
if (Pointel.Interactions.Chat.Core.Util.Settings.IxnServerProtocol != null && Pointel.Interactions.Chat.Core.Util.Settings.IxnServerProtocol.State == Genesyslab.Platform.Commons.Protocols.ChannelState.Opened)
{
requestPlaceInQueueMsg = Pointel.Interactions.Chat.Core.Util.Settings.IxnServerProtocol.Request(requestPlaceInQueue);
if (requestPlaceInQueueMsg != null)
{
switch (requestPlaceInQueueMsg.Id)
{
case Genesyslab.Platform.OpenMedia.Protocols.InteractionServer.Events.EventAck.MessageId:
// chatClosingProtocol.Close();
break;
}
logger.Info("------------ReleaseChatInteraction-------------");
logger.Info("SessionID :" + sessionID);
logger.Info("ProxyID :" + proxyID);
logger.Info("UserID :" + userId);
logger.Info("------------------------------------------------");
logger.Info(requestReleaseParty.ToString());
output.MessageCode = "200";
output.Message = "Release Chat Interaction Successful";
}
else
{
output.MessageCode = "2001";
output.Message = "Don't Release Chat Interaction Successful";
}
}
else
{
logger.Warn("ReleaseChatInteraction() : Interaction Server protocol is Null..");
}
}
catch (Exception generalException)
{
logger.Error("Error occurred while Release Chat Interaction request " + generalException.ToString());
output.MessageCode = "2001";
output.Message = generalException.Message;
}
return(output);
}