private GeneraIncidenciaRequestDTO CreateRequest(IOrganizationService _service, String _strUrgency, String _strServiceCI, String _strDescription, String _strCategory1
, String _strCategory2, String _strCategory3, String _strCaseId)
{
//TO DO: Cambiar los string por los parámetros del request.
var user = Utilities.Util.GetCrmConfiguration(_service, "PsbServiceRemedyUserName");
var clave = Utilities.Util.GetCrmConfiguration(_service, "PsbServiceRemedyUserPassword");
//Impact
//1-Extensive/Widespread 1000
//2-Significant/Large 2000
//3-Moderate/Limited 3000
//4-Minor/Localized 4000
//Urgency
//1-Critical 1000
// 2-High 2000
// 3-Medium 3000
// 4-Low 4000
//Servicio a consumir tipo PSB
GeneraIncidenciaRequestDTO obj = new GeneraIncidenciaRequestDTO();
obj.request = new Request()
{
Password = user,
UserName = clave,
Urgency = _strUrgency, //strUrgency (1)
ServiceCI = "", //strServiceCI
Impact = "1-Extensive/Widespread", //DEFAULT
Action = "CREATE", //DEFAULT
Description = _strDescription, //strDescription
CategorizationTier1 = _strCategory1, //strCategory1
CategorizationTier2 = _strCategory2, //strCategory2
CategorizationTier3 = _strCategory3, //strCategory3
RecordType = "CASE", //DEFAULT
RecordID = _strCaseId //strCaseId
};
return(obj);
}
public GeneraIncidenciaResponseDTO CallPsbServiceAmxPeruGeneraIncidencia(IOrganizationService service, String _strUrgency, String _strServiceCI, String _strDescription, String _strCategory1
, String _strCategory2, String _strCategory3, String _strTaskId)
{
try
{
string operation = "AmxPeruGeneraIncidenciaExternal";
//TO DO: Enable comments
string sUri = Utilities.Util.GetCrmConfiguration(service, "PsbEndpoint");
sUri += operation;
GeneraIncidenciaRequestDTO request = CreateRequest(service, _strUrgency, _strServiceCI, _strDescription, _strCategory1, _strCategory2, _strCategory3
, _strTaskId);
// Call the member.
IPSBServices psb = new PSBServices.PSBServices();
return(psb.GeneraIncidencia(service, request, sUri));
}
catch
{
throw;
}
}
//INT-CHQ 2-002
public GeneraIncidenciaResponseDTO GeneraIncidencia(IOrganizationService _service, GeneraIncidenciaRequestDTO requestDTO, string url)
{
//string requestToJson = Newtonsoft.Json.JsonConvert.SerializeObject(requestDTO);
Util util = new Util();
GeneraIncidenciaResponseDTO response = new GeneraIncidenciaResponseDTO();
try
{
string request;
request = @"{
""request"":{
""$type"":""AmxPeruPSBActivities.Activities.External.GeneraIncidenciaRequestDTO, AmxPeruPSBActivities""" + ",";
request += "\"Password\": " + "\"" + requestDTO.request.Password + "\"" + ",";
request += "\"UserName\": " + "\"" + requestDTO.request.UserName + "\"" + ",";
request += "\"Urgency\": " + "\"" + requestDTO.request.Urgency + "\"" + ",";
request += "\"ServiceCI\": " + "\"" + requestDTO.request.ServiceCI + "\"" + ",";
request += "\"Impact\": " + "\"" + requestDTO.request.Impact + "\"" + ",";
request += "\"Action\": " + "\"" + requestDTO.request.Action + "\"" + ",";
request += "\"Description\": " + "\"" + requestDTO.request.Description + "\"" + ",";
request += "\"CategorizationTier1\": " + "\"" + requestDTO.request.CategorizationTier1 + "\"" + ",";
request += "\"CategorizationTier2\": " + "\"" + requestDTO.request.CategorizationTier2 + "\"" + ",";
request += "\"CategorizationTier3\": " + "\"" + requestDTO.request.CategorizationTier3 + "\"" + ",";
request += "\"RecordType\": " + "\"" + requestDTO.request.RecordType + "\"" + ",";
request += "\"RecordID\":" + "\"" + requestDTO.request.RecordID + "\"" + "}" + "}";
response = Newtonsoft.Json.JsonConvert.DeserializeObject <GeneraIncidenciaResponseDTO>(util.SendRestRequest(_service, request, url));
#region 04_HardCode
//response.CurrentBookmark = null;
//response.Output.response.ProblemId = "INC000001227281";
//response.Output.response.Status = 0;
//response.Output.response.CodeResponse = "0";
//response.Output.response.DescriptionResponse = "Transaccion OK";
//response.Output.response.ErrorLocation = "";
//response.CanRollback = false;
//response.RunDate = Convert.ToDateTime("2018-06-27T12:07:08.453821Z");
//response.WorkflowName = "AmxPeruGeneraIncidenciaExternal";
//response.WorkflowVersion = "1.0.0.0";
//response.Status = 4;
#endregion
return(response);
}
catch (Exception)
{
//TO DO:Manejo de excepciones o logging.
throw;
}
}