public Forestry.Models.DTO.WorkRequest GetWorkRequestFromApi(Forestry.Models.DTO.WorkPacket workPacket)
{
//get the work request resourse
dynamic workRequest = _workRequestRequestor.Get(new Uri(BaseManagedWorkApiUri + ResolveCurlyBrackets(Properties.Settings.Default.ManagedWorkOrderApiResourse_WorkRequest, workPacket.WorkRequestId.ToString())));
//transform dynamic into work request DTO and resolve HATEOAS uri's
Forestry.Models.DTO.WorkRequest wr = TransformDynamicWorkRequest(workRequest);
Console.WriteLine("[WR:" + workPacket.WorkRequestId + " " + "WP:" + workPacket.WorkPacketId + "][SUCCESS]-retrieved Managed Work Order data");
return(wr);
}
public void CreateRemedyTicket(Forestry.Models.DTO.WorkRequest workRequest, Forestry.Models.DTO.WorkPacket workPacket, List <ValidationResult> errors)
{
try
{
Console.WriteLine("[WR:" + workPacket.WorkRequestId + " " + "WP:" + workPacket.WorkPacketId + "][BEGIN--]-sending invalid data to Remedy");
string allErrors = string.Empty;
foreach (var str in errors)
{
allErrors += str + $"\r\n";
}
string notes = "[WR: " + workPacket.WorkRequestId + " " + "WP: " + workPacket.WorkPacketId + "]" + "\r\n" + allErrors;
HttpResponseMessage hrm = _incidentRequestor.Post(
new Uri(Properties.Settings.Default.RemedyUriHost + Properties.Settings.Default.RemedyUri),
new Incident
{
AssignedSupportGroup = "CO - Work Management Process",
ClientService = "IT - Work Management",
Company = "WEC Business Services", //or We Energies
Impact = "4-Minor/Localized",
Urgency = "4-Low",
Notes = notes,
Summary = "STORMS to Forestry validation failed."
}
);
var incident = hrm.Headers.Single(m => m.Key == "X-Id");
string incidentNumber = incident.Value.ToList()[0];
Console.WriteLine("[WR:" + workPacket.WorkRequestId + " " + "WP:" + workPacket.WorkPacketId + "][SUCCESS]-" + incidentNumber + "" + " created in Remedy");
}
catch (HttpResponseException exception)
{
Console.WriteLine("[WR:" + workPacket.WorkRequestId + " " + "WP:" + workPacket.WorkPacketId + "][FAILED-]-failed to send invalid data to Remedy");
Console.WriteLine("*************Http Response Error***************");
Console.WriteLine("Http Status Code:" + exception.Response.StatusCode.ToString());
foreach (var header in exception.Response.Headers)
{
Console.WriteLine(header.Key + ", " + header.Value.ToList()[0]);
}
Console.WriteLine("*************Http Response Error***************");
}
}
public void ProcessWorkPacket(Forestry.Models.DTO.WorkPacket workPacket)
{
Console.WriteLine("[WR:" + workPacket.WorkRequestId + " " + "WP:" + workPacket.WorkPacketId + "][BEGIN--]-processing...");
Models.DTO.WorkRequest workRequest = null;
try
{
//call managed work API to get all the data
Console.WriteLine("[WR:" + workPacket.WorkRequestId + " " + "WP:" + workPacket.WorkPacketId + "][BEGIN--]-retrieving Managed Work Order data");
workRequest = GetWorkRequestFromApi(workPacket);
if (workRequest != null)
{
//validate work request
Console.WriteLine("[WR:" + workPacket.WorkRequestId + " " + "WP:" + workPacket.WorkPacketId + "][BEGIN--]-validating WorkRequest data");
List <ValidationResult> validationResults = ValidateWorkRequest(workRequest);
//process validation
if (validationResults == null || !validationResults.Any())
{
Console.WriteLine("[WR:" + workPacket.WorkRequestId + " " + "WP:" + workPacket.WorkPacketId + "][SUCCESS]-valid WorkRequest data");
ValidationSuccess(workPacket, workRequest);
}
else
{
Console.WriteLine("[WR:" + workPacket.WorkRequestId + " " + "WP:" + workPacket.WorkPacketId + "][SUCCESS]-invalid WorkRequest data");
ValidationInvalid(workPacket, workRequest, validationResults);
}
}
else
{
Console.WriteLine("[WR:" + workPacket.WorkRequestId + " " + "WP:" + workPacket.WorkPacketId + "]" + " NOT FOUND");
}
}
catch (Exception ex)
{
//add to tracking
AddStormsTracking(workRequest, workPacket, "FOBATCH", "FODATCHK", "Failed to create order in Forestry system");
//create IT Remedy Ticket
CreateRemedyTicket(workRequest, workPacket, ex);
Environment.ExitCode = 1;
}
}
