public async Task <JsonResult> GetDetail(Guid id)
{
try
{
var fault = new FaultRepo().GetById(id);
var faults = new FaultRepo().GetAll();
var customer = await NewUserStore().FindByIdAsync(fault.CustomerId);
var allTechnicians = NewRoleManager().FindByName(IdentityRoles.Technician.ToString()).Users.ToList();
var user = await NewUserStore().FindByIdAsync(HttpContext.GetOwinContext().Authentication.User.Identity.GetUserId());
return(Json(new ResponseData()
{
data = new { fault, user, customer },
success = true,
}, JsonRequestBehavior.AllowGet));
}
catch (Exception ex)
{
return(Json(new ResponseData()
{
success = false,
message = $"Bir hata olustu {ex.Message}"
}, JsonRequestBehavior.AllowGet));
}
}
public ActionResult Index(string code)
{
var fault = new FaultRepo().GetAll(x => x.SurveyCode == code).FirstOrDefault();
var customerId = HttpContext.User.Identity.GetUserId();
if (customerId == null)
{
TempData["Message"] = $"Anketi doldurabilmek için giriş yapmalısınız. ";
return(RedirectToAction("Index", "Account"));
}
else if (fault.CustomerId != customerId)
{
TempData["Message"] = $"Bu anket sizin arızanıza tanımlanmamıştır. ";
return(RedirectToAction("Index", "Account"));
}
else if (fault.AnketYapildimi == true)
{
TempData["message"] = $"{fault.FaultID} numaralı arıza için daha önceden anket yapılmıştır.";
return(RedirectToAction("Index", "Account"));
}
else
{
return(View(fault));
}
}
public async Task <JsonResult> GetDetail(Guid id)
{
try
{
var fault = new FaultRepo().GetById(id);
var faults = new FaultRepo().GetAll(x => x.FaultID == fault.FaultID);
var customer = await NewUserStore().FindByIdAsync(fault.CustomerId);
var operatorr = await NewUserStore().FindByIdAsync(fault.OperatorId);
var teknisyen = await NewUserStore().FindByIdAsync(fault.TechnicianId);
return(Json(new ResponseData()
{
data = new { fault, customer, operatorr, teknisyen, faults },
success = true,
}, JsonRequestBehavior.AllowGet));
}
catch (Exception ex)
{
return(Json(new ResponseData()
{
success = false,
message = $"Bir hata olustu {ex.Message}"
}, JsonRequestBehavior.AllowGet));
}
}
public async Task <ActionResult> GetMyRecords()
{
var musteriid = HttpContext.User.Identity.GetUserId();
var data = new FaultRepo().GetAll(x => x.CustomerId == musteriid).ToList();
return(View(data));
}
public async Task <ActionResult> ConfirmSurvey(Fault model)
{
var fault = new FaultRepo().GetById(model.FaultID);
var customer = await NewUserStore().FindByIdAsync(fault.CustomerId);
fault.DavranisPuani = model.DavranisPuani;
fault.OMNetHakkindakiGorusler = model.OMNetHakkindakiGorusler;
fault.OMNetHizmetPuanı = model.OMNetHizmetPuanı;
fault.TeknisyenDavranisPuani = model.TeknisyenDavranisPuani;
fault.TeknisyenBilgiPuani = model.TeknisyenBilgiPuani;
fault.AnketYapildimi = true;
new FaultRepo().Update(fault);
string SiteUrl = Request.Url.Scheme + System.Uri.SchemeDelimiter + Request.Url.Host +
(Request.Url.IsDefaultPort ? "" : ":" + Request.Url.Port);
var emailService = new EmailService();
var body = $"Merhaba <b>{customer.Name} {customer.Surname}</b><br>Memnuniyet anketimizi doldurup bizi bilgilendirdiğiniz için teşekkür ederiz.";
await emailService.SendAsync(new IdentityMessage()
{
Body = body, Subject = "Memnuniyet Anketi"
}, customer.Email);
return(RedirectToAction("Index", "Account"));
}
public async Task <ActionResult> AssignToTechnician(FaultTrackingViewModel model)
{
try
{
var teknisyen = await NewUserStore().FindByIdAsync(model.TechnicianID);
var fault = new FaultRepo().GetById(model.FaultID);
if (teknisyen != null)
{
fault.TechnicianId = teknisyen.Id;
fault.TechnicianState = TechnicianState.Calısıyor;
new FaultRepo().Update(fault);
var Log = new FaultLog
{
TechnicianId = fault.TechnicianId,
CustomerId = fault.CustomerId,
Operation = $"Arıza {teknisyen.Name} {teknisyen.Surname} isimli teknisyene atandı",
FaultId = fault.FaultID,
OperationDescription = fault.FaultDescription
};
new FaultLogRepo().Insert(Log);
TempData["message"] = $"{fault.FaultID} no'lu arıza işlemi {teknisyen.Name + " " + teknisyen.Surname} isimli teknisyene atanmıştır.";
}
else
{
throw new Exception("Teknisyen atama işlemi yapılırken bir hata oluştu");
}
}
catch (Exception ex)
{
TempData["message"] = ex.Message;
}
return(View());
}
public ActionResult Details(int id)
{
var faultRepo = new FaultRepo();
var Fault = faultRepo.GetById(id);
return(View(Fault));
}
// GET: Technician
public async Task <ActionResult> Index()
{
var teknisyen = await NewUserStore().FindByIdAsync(HttpContext.GetOwinContext().Authentication.User.Identity.GetUserId());
var data = new FaultRepo().GetAll(x => x.TechnicianId == teknisyen.Id && x.FaultState == FaultState.Completed).ToList();
return(View(data));
}
public async Task <ActionResult> ConfirmFault(Guid id)
{
try
{
var fault = new FaultRepo().GetById(id);
var customer = await NewUserStore().FindByIdAsync(fault.CustomerId);
var technician = await NewUserStore().FindByIdAsync(HttpContext.GetOwinContext().Authentication.User.Identity.GetUserId());
if (technician != null)
{
fault.haveJob = true;
new FaultRepo().Update(fault);
var Log = new FaultLog
{
TechnicianId = fault.TechnicianId,
CustomerId = fault.CustomerId,
Operation = $"Arıza {technician.Name} {technician.Surname} isimli teknisyene arızayı onayladı",
FaultId = fault.FaultID,
OperationDescription = fault.FaultDescription
};
new FaultLogRepo().Insert(Log);
string SiteUrl = Request.Url.Scheme + System.Uri.SchemeDelimiter + Request.Url.Host +
(Request.Url.IsDefaultPort ? "" : ":" + Request.Url.Port);
var emailService = new EmailService();
var body = $"Merhaba <b>{customer.Name} {customer.Surname}</b><br>{technician.Name} {technician.Surname} isimli teknisyen 2 iş günü içerisinde gelecek";
await emailService.SendAsync(new IdentityMessage()
{
Body = body, Subject = "Teknisyen atandı"
}, customer.Email);
}
TempData["Message"] = $"Teknisyen arızayı onaylanmıştır";
return(RedirectToAction("Index"));
}
catch (Exception ex)
{
TempData["Model"] = new ErrorViewModel()
{
Text = $"Bir hata oluştu {ex.Message}",
ActionName = "Index",
ControllerName = "Operator",
ErrorCode = 500
};
return(RedirectToAction("Error", "Home"));
}
}
public ActionResult FaultTracking(string id)
{
List <Fault> faults = new List <Fault>();
if (string.IsNullOrEmpty(id))
{
faults = new FaultRepo().GetAll().ToList();
}
else
{
faults = new FaultRepo().GetAll(x => x.OperatorId == id).ToList();
}
return(View(faults));
}
public ActionResult FaultList(int type = 0)
{
ViewBag.Technician = MembershipTools.GetTechnician();
if (type == 0)
{
ViewBag.OperatorID = null;
}
else
{
ViewBag.OperatorID = System.Web.HttpContext.Current.User.Identity.GetUserId();
}
var model = new FaultRepo().GetAll();
return(View(model));
}
public ActionResult Faults()
{
if (!User.Identity.IsAuthenticated)
{
return(RedirectToAction("Login", "Account"));
}
var faults = new FaultRepo().GetAll().Where(x => x.UserID == User.Identity.GetUserId()).ToList();
if (TempData["Sonuc"] != null)
{
ViewBag.Sonuc = TempData["Sonuc"];
TempData.Remove("Sonuc");
}
return(View(faults));
}
public ActionResult Delete(int id)
{
var faultrepo = new FaultRepo();
var fault = faultrepo.GetById(id);
try
{
faultrepo.Delete(fault);
}
catch (Exception ex)
{
TempData["Sonuc"] = "Arıza Silinemedi" + ex.Message;
return(RedirectToAction("Faults"));
}
TempData["Sonuc"] = "Arıza Silindi";
return(RedirectToAction("Faults"));
}
public async Task <JsonResult> GetDetail(Guid id)
{
List <User> users = new List <User>();
int sayac = 0;
try
{
var fault = new FaultRepo().GetById(id);
var faults = new FaultRepo().GetAll();
var customer = await NewUserStore().FindByIdAsync(fault.CustomerId);
var allTechnicians = NewRoleManager().FindByName(IdentityRoles.Technician.ToString()).Users.ToList();
var user = await NewUserStore().FindByIdAsync(HttpContext.GetOwinContext().Authentication.User.Identity.GetUserId());
foreach (var item in allTechnicians)
{
var calisiyorMu = new FaultRepo().GetAll().FirstOrDefault(x => x.TechnicianId == item.UserId && x.TechnicianState == TechnicianState.Calısıyor);
if (calisiyorMu == null)
{
var User = NewUserManager().FindById(item.UserId);
users.Add(User);
}
}
return(Json(new ResponseData()
{
data = new { fault, user, customer, users },
success = true,
}, JsonRequestBehavior.AllowGet));
}
catch (Exception ex)
{
return(Json(new ResponseData()
{
success = false,
message = $"Bir hata olustu {ex.Message}"
}, JsonRequestBehavior.AllowGet));
}
}
// GET: Operator
public ActionResult Index()
{
var data = new FaultRepo().GetAll(x => x.AssignedOperator == false).Select(x => new FaultViewModel()
{
Adress = x.Adress,
FaultPath = x.FaultPath,
FaultDescription = x.FaultDescription,
AssignedOperator = x.AssignedOperator,
CustomerId = x.CustomerId,
FaultID = x.FaultID,
FaultNotifyDate = x.FaultNotifyDate,
FaultResultDate = x.FaultResultDate,
InvoicePath = x.InvoicePath,
FaultState = x.FaultState,
OperatorId = x.OperatorId,
TechnicianId = x.TechnicianId,
}).ToList();
return(View(data));
}
public string UpdateFault(string latlng, string technician, string id, string address, string title, string description)
{
var latlngArray = latlng.Split(',');
var faultrepo = new FaultRepo();
var fault = faultrepo.GetById(Convert.ToInt32(id));
fault.TechnicianID = technician;
fault.lat = latlngArray[0];
fault.lng = latlngArray[1];
fault.Address = address;
fault.Description = description;
fault.OperatorID = System.Web.HttpContext.Current.User.Identity.GetUserId();
fault.Title = title;
try
{
faultrepo.Update();
}
catch (Exception ex)
{
return(ex.Message);
}
return("ok");
}
public async Task <ActionResult> SendSurvey(Guid id)
{
try
{
var fault = new FaultRepo().GetById(id);
var customer = await NewUserStore().FindByIdAsync(fault.CustomerId);
fault.SurveyCode = StringHelper.GetCode();
new FaultRepo().Update(fault);
string SiteUrl = Request.Url.Scheme + System.Uri.SchemeDelimiter + Request.Url.Host +
(Request.Url.IsDefaultPort ? "" : ":" + Request.Url.Port);
var emailService = new EmailService();
var body = $"Merhaba <b>{customer.Name} {customer.Surname}</b><br>Sunmuş olduğumuz servis hizmeti için kısa bir memnuniyet anketi doldurmanızı talep ediyoruz.Verilen linke tıklayarak anketimizi doldurabilirsiniz.İlginize teşekkürler..<br> <a href='{SiteUrl}/survey/index?code={fault.SurveyCode}' >Anket Linki </a> ";
await emailService.SendAsync(new IdentityMessage()
{
Body = body, Subject = "Sitemize Hoşgeldiniz"
}, customer.Email);
TempData["message"] = $"{customer.Name} {customer.Surname} isimli müşterimize memnuniyet anketi gönderilmiştir.";
return(RedirectToAction("Index", "Operator"));
}
catch (Exception ex)
{
TempData["Model"] = new ErrorViewModel()
{
Text = $"Bir hata oluştu {ex.Message}",
ActionName = "Index",
ControllerName = "Operator",
ErrorCode = 500
};
return(RedirectToAction("Error", "Home"));
}
}
public ActionResult Edit(int id)
{
var model = new FaultRepo().GetById(id);
return(View(model));
}
public async Task <ActionResult> FaultCreate(FaultViewModel model)
{
//o anki sistemdeki kullanıcının idsini verir.
var MusteriId = HttpContext.User.Identity.GetUserId();
//if (!ModelState.IsValid)
//{
// //Gelen model valid degiilse bu sayfaya yönlendirilip hatalar gösterilicek.
// return RedirectToAction("Index", "Musteri", model);
//}
try
{
#region ArızaResimİşlemi
if (model.PostedFileFault != null &&
model.PostedFileFault.ContentLength > 0)
{
var file = model.PostedFileFault;
string fileName = Path.GetFileNameWithoutExtension(file.FileName);
string extName = Path.GetExtension(file.FileName);
fileName = StringHelper.UrlFormatConverter(fileName);
fileName += StringHelper.GetCode();
var klasoryolu = Server.MapPath("~/Ariza/");
var dosyayolu = Server.MapPath("~/Ariza/") + fileName + extName;
if (!Directory.Exists(klasoryolu))
{
Directory.CreateDirectory(klasoryolu);
}
file.SaveAs(dosyayolu);
WebImage img = new WebImage(dosyayolu);
img.Resize(250, 250, false);
img.AddTextWatermark("FİTech");
img.Save(dosyayolu);
var oldPath = model.FaultPath;
model.FaultPath = "/Ariza/" + fileName + extName;
System.IO.File.Delete(Server.MapPath(oldPath));
}
#endregion
#region FaturaResimİşlemleri
if (model.PostedFileInvoice != null &&
model.PostedFileInvoice.ContentLength > 0)
{
var file = model.PostedFileInvoice;
string fileName = Path.GetFileNameWithoutExtension(file.FileName);
string extName = Path.GetExtension(file.FileName);
fileName = StringHelper.UrlFormatConverter(fileName);
fileName += StringHelper.GetCode();
var klasoryolu = Server.MapPath("~/Fatura/");
var dosyayolu = Server.MapPath("~/Fatura/") + fileName + extName;
if (!Directory.Exists(klasoryolu))
{
Directory.CreateDirectory(klasoryolu);
}
file.SaveAs(dosyayolu);
WebImage img = new WebImage(dosyayolu);
img.Resize(250, 250, false);
img.AddTextWatermark("FİTech");
img.Save(dosyayolu);
var oldPath = model.InvoicePath;
model.InvoicePath = "/Fatura/" + fileName + extName;
System.IO.File.Delete(Server.MapPath(oldPath));
}
#endregion
var data = new Fault
{
CustomerId = MusteriId,
FaultPath = model.FaultPath,
InvoicePath = model.InvoicePath,
Adress = model.Adress,
FaultDescription = model.FaultDescription,
AssignedOperator = false,
FaultState = FaultState.Uncompleted,
FaultID = model.FaultID,
};
new FaultRepo().Insert(data);
var Log = new FaultLog
{
TechnicianId = data.TechnicianId,
CustomerId = data.CustomerId,
Operation = "Arıza kaydı oluşturuldu",
FaultId = data.FaultID,
OperationDescription = data.FaultDescription
};
new FaultLogRepo().Insert(Log);
var fault = new FaultRepo().GetById(data.FaultID);
var customer = await NewUserStore().FindByIdAsync(fault.CustomerId);
string SiteUrl = Request.Url.Scheme + System.Uri.SchemeDelimiter + Request.Url.Host +
(Request.Url.IsDefaultPort ? "" : ":" + Request.Url.Port);
var emailService = new EmailService();
var body = $"Merhaba <b>{data.FaultID} nolu Arıza kaydınız alınmıştır";
await emailService.SendAsync(new IdentityMessage()
{
Body = body, Subject = "Arıza Kaydı"
}, customer.Email);
TempData["Message"] = $"{model.FaultID} no'lu kayıt başarıyla eklenmiştir";
return(RedirectToAction("Index"));
}
catch (DbEntityValidationException ex)
{
TempData["Model"] = new ErrorViewModel()
{
Text = $"Bir hata oluştu: {EntityHelpers.ValidationMessage(ex)}",
ActionName = "Index",
ControllerName = "Musteri",
ErrorCode = 500
};
return(RedirectToAction("Error", "Home"));
}
catch (Exception ex)
{
TempData["Model"] = new ErrorViewModel()
{
Text = $"Bir hata oluştu: {ex.Message}",
ActionName = "Index",
ControllerName = "Musteri",
ErrorCode = 500
};
return(RedirectToAction("Error", "Home"));
}
}
public async Task <ActionResult> FaultFinish(FaultFinishViewModel model)
{
try
{
var teknisyen = await NewUserStore()
.FindByIdAsync(HttpContext.GetOwinContext().Authentication.User.Identity.GetUserId());
var fault = new FaultRepo().GetById(model.FaultID);
var operatorr = await NewUserStore().FindByIdAsync(fault.OperatorId);
var customer = await NewUserStore().FindByIdAsync(fault.CustomerId);
if (teknisyen != null && model.faultState == FaultState.Completed)
{
fault.FaultState = model.faultState;
fault.FaultResultDate = DateTime.Now;;
fault.TechnicianDescription = model.TechnicianDescription;
fault.haveJob = false;
fault.TechnicianState = TechnicianState.Bosta;
new FaultRepo().Update(fault);
var Log = new FaultLog
{
TechnicianId = fault.TechnicianId,
CustomerId = fault.CustomerId,
Operation = fault.FaultState.ToString(),
FaultId = fault.FaultID,
OperationDescription = fault.FaultDescription
};
new FaultLogRepo().Insert(Log);
TempData["message"] =
$"{fault.FaultID} no'lu arıza {teknisyen.Name + " " + teknisyen.Surname} isimli teknisyen tarafından giderilmiştir.";
string SiteUrl = Request.Url.Scheme + System.Uri.SchemeDelimiter + Request.Url.Host +
(Request.Url.IsDefaultPort ? "" : ":" + Request.Url.Port);
var emailService = new EmailService();
var body =
$"{fault.FaultID} no'lu arıza {teknisyen.Name + " " + teknisyen.Surname} isimli teknisyen tarafından giderilmiştir.";
await emailService.SendAsync(new IdentityMessage()
{
Body = body, Subject = "İş Durumu"
},
operatorr.Email);
var bodyy =
$"{fault.FaultID} no'lu arızanız {teknisyen.Name + " " + teknisyen.Surname} isimli teknisyen tarafından giderilmiştir.<br>Bizi tercih ettiğiniz için teşekkür ederiz";
await emailService.SendAsync(new IdentityMessage()
{
Body = bodyy, Subject = "İş Durumu"
},
customer.Email);
}
else if (teknisyen != null && model.faultState == FaultState.Pending)
{
fault.FaultState = model.faultState;
new FaultRepo().Update(fault);
TempData["message"] =
$"{fault.FaultID} no'lu arıza {teknisyen.Name + " " + teknisyen.Surname} isimli teknisyen tarafından giderilememiştir.";
string SiteUrl = Request.Url.Scheme + System.Uri.SchemeDelimiter + Request.Url.Host +
(Request.Url.IsDefaultPort ? "" : ":" + Request.Url.Port);
var emailService = new EmailService();
var body =
$"{fault.FaultID} no'lu arıza {teknisyen.Name + " " + teknisyen.Surname} isimli teknisyen tarafından giderilememiştir.<br>Açıklama:{model.TechnicianDescription} ";
await emailService.SendAsync(new IdentityMessage()
{
Body = body, Subject = "İş Durumu"
},
operatorr.Email);
}
else
{
throw new Exception("İşlemi bitirirken hata oluştu");
}
}
catch (Exception ex)
{
TempData["message"] = ex.Message;
}
return(RedirectToAction("Index", "Technician", model));
}
public ActionResult AdminPanel()
{
var data = new FaultRepo().GetAll();
return(View(data));
}
public ActionResult FaultList()
{
var model = new FaultRepo().GetAll().Where(x => x.TechnicianID == MembershipTools.GetUser().Id).ToList();
return(View(model));
}
public ActionResult FaultTracking(string id)
{
var data = new FaultRepo().GetAll(x => x.TechnicianId == id && (x.FaultState == FaultState.Uncompleted || x.FaultState == FaultState.Pending)).ToList();
return(View(data));
}
