private void RecoverTicketCustomValues(int orgID, int badTicketID, int goodTicketID)
{
CustomValues badCustomValues = new CustomValues(GetCorrupteLoginUser());
badCustomValues.LoadByReferenceTypeModifiedAfterRecovery(orgID, ReferenceType.Tickets, badTicketID);
foreach (CustomValue badCustomValue in badCustomValues)
{
try
{
if (badCustomValue == null)
{
continue;
}
CustomValue goodCustomValue = CustomValues.GetValue(GetReviewLoginUser(), goodTicketID, badCustomValue.ApiFieldName);
if (goodCustomValue != null)
{
goodCustomValue.Value = badCustomValue.Value;
goodCustomValue.Collection.Save();
}
}
catch (Exception ex)
{
_exceptionOcurred = true;
ExceptionLogs.LogException(GetCorrupteLoginUser(), ex, "recover");
}
}
}
public void SaveCustomFieldText(int refID, int fieldID, string value)
{
CustomValue customValue = CustomValues.GetValue(UserSession.LoginUser, fieldID, refID);
customValue.Value = value;
customValue.Collection.Save();
}
public void SaveCustomFieldBool(int refID, int fieldID, bool value)
{
CustomValue customValue = CustomValues.GetValue(UserSession.LoginUser, fieldID, refID);
customValue.Value = value.ToString();
customValue.Collection.Save();
}
public string CreatePickListControl(CustomField field, bool isEditable = false, int organizationID = -1)
{
StringBuilder html = new StringBuilder();
string[] items = field.ListValues.Split('|');
if (isEditable)
{
CustomValue value = CustomValues.GetValue(TSAuthentication.GetLoginUser(), field.CustomFieldID, organizationID);
html.AppendFormat(@"<div class='form-group'>
<label for='{0}' class='col-xs-4 control-label'>{1}</label>
<div class='col-xs-8'>
<p class='form-control-static'><a class='editable' id='{0}' data-type='select'>{2}</a></p>
</div>
</div>", field.CustomFieldID, field.Name, value.Value);
}
else
{
html.AppendFormat("<div class='col-xs-8'><select class='form-control customField' id='{0}' name='{0}' type='picklist'>", field.CustomFieldID);
foreach (string item in items)
{
html.AppendFormat("<option value='{0}'>{1}</option>", item, item);
}
html.Append("</select></div>");
}
return(html.ToString());
}
public string CreateTextControl(CustomField field, bool isEditable = false, int organizationID = -1)
{
StringBuilder html = new StringBuilder();
if (isEditable)
{
CustomValue value = CustomValues.GetValue(TSAuthentication.GetLoginUser(), field.CustomFieldID, organizationID);
html.AppendFormat(@"<div class='form-group'>
<label for='{0}' class='col-xs-4 control-label'>{1}</label>
<div class='col-xs-8'>
<p class='form-control-static'><a class='editable' id='{0}' data-type='text'>{2}</a></p>
</div>
</div>", field.CustomFieldID, field.Name, value.Value);
}
else
{
StringBuilder mask = new StringBuilder();
if (!String.IsNullOrEmpty(field.Mask))
{
mask.Append("placeholder='" + field.Mask + "'");
}
html.AppendFormat("<div class='col-xs-8'><input class='form-control col-xs-10 customField {1}' id='{0}' name='{0}' {2}></div>", field.CustomFieldID, field.IsRequired ? "required" : "", mask.ToString());
}
return(html.ToString());
}
public CustomValueProxy SaveCustomValue(int customFieldID, int refID, object value)
{
CustomValue customValue = CustomValues.GetValue(TSAuthentication.GetLoginUser(), customFieldID, refID);
if (value == null)
{
customValue.Value = "";
customValue.Collection.Save();
return(null);
}
switch (customValue.FieldType)
{
case CustomFieldType.DateTime:
customValue.Value = ((DateTime)value).ToString();
break;
case CustomFieldType.Date:
customValue.Value = ((DateTime)value).ToShortDateString();
break;
default:
customValue.Value = DataUtils.CleanValueScript(value.ToString());
break;
}
customValue.Collection.Save();
return(customValue.GetProxy());
}
public void SaveCustomFieldDate(int refID, int fieldID, DateTime?value)
{
DateTime?date;
try
{
if (value == null)
{
date = null;
}
else
{
date = Convert.ToDateTime(value);
}
}
catch (Exception)
{
date = null;
}
CustomValue customValue = CustomValues.GetValue(UserSession.LoginUser, fieldID, refID);
if (date != null)
{
customValue.Value = DataUtils.DateToUtc(UserSession.LoginUser, date).ToString();
}
else
{
customValue.Value = "";
}
customValue.Collection.Save();
}
private string GetUserSlackID(int userID)
{
CustomValue customValue = CustomValues.GetValue(LoginUser, userID, "slackname");
if (customValue != null && !string.IsNullOrWhiteSpace(customValue.Value))
{
return(customValue.Value);
}
return(null);
}
public void SaveCustomFields()
{
CustomFields fields = new CustomFields(UserSession.LoginUser);
fields.LoadByReferenceType(UserSession.LoginUser.OrganizationID, _refType, _auxID);
foreach (CustomField field in fields)
{
Control control = GetCustomControl(_table, FieldIDToControlID(field.CustomFieldID));
if (control != null)
{
CustomValue value = CustomValues.GetValue(UserSession.LoginUser, field.CustomFieldID, _refID);
if (control is RadInputControl)
{
value.Value = (control as RadInputControl).Text;
}
else if (control is CheckBox)
{
value.Value = (control as CheckBox).Checked.ToString();
}
else if (control is RadComboBox)
{
value.Value = (control as RadComboBox).SelectedValue;
}
else if (control is RadDatePicker)
{
if (control is RadTimePicker)
{
DateTime?selectedNullableDateTime = (control as RadTimePicker).SelectedDate;
if (selectedNullableDateTime != null)
{
DateTime selectedDateTime = (DateTime)selectedNullableDateTime;
DateTime timeOnly = new DateTime(1970, 1, 1, selectedDateTime.Hour, selectedDateTime.Minute, 0, 0, UserSession.LoginUser.CultureInfo.Calendar);
value.Value = DataUtils.DateToUtc(UserSession.LoginUser, timeOnly).ToString();
}
}
else
{
value.Value = DataUtils.DateToUtc(UserSession.LoginUser, (control as RadDatePicker).SelectedDate).ToString();
}
}
else if (control is RadDateTimePicker)
{
value.Value = DataUtils.DateToUtc(UserSession.LoginUser, (control as RadDateTimePicker).SelectedDate).ToString();
}
value.Collection.Save();
}
}
}
public string CheckRequiredCustomFields()
{
CustomFields fields = new CustomFields(UserSession.LoginUser);
fields.LoadByReferenceType(UserSession.LoginUser.OrganizationID, _refType, _auxID);
foreach (CustomField field in fields)
{
Control control = GetCustomControl(_table, FieldIDToControlID(field.CustomFieldID));
if (control != null)
{
CustomValue value = CustomValues.GetValue(UserSession.LoginUser, field.CustomFieldID, _refID);
if (value.IsRequired)
{
if (control is RadInputControl)
{
value.Value = (control as RadInputControl).Text;
}
else if (control is CheckBox)
{
value.Value = (control as CheckBox).Checked.ToString();
}
else if (control is RadComboBox)
{
if (field.IsFirstIndexSelect && (control as RadComboBox).SelectedIndex == 0)
{
value.Value = "";
}
else
{
value.Value = (control as RadComboBox).SelectedValue;
}
}
else if (control is RadDateTimePicker)
{
value.Value = DataUtils.DateToUtc(UserSession.LoginUser, (control as RadDateTimePicker).SelectedDate).ToString();
}
if (value.Value == "" || value.Value == null)
{
return(value.Name + " is a required value, please enter a value before saving");
}
}
}
}
return("");
}
public string CreateBooleanControl(CustomField field, bool isEditable = false, int organizationID = -1)
{
StringBuilder html = new StringBuilder();
if (isEditable)
{
CustomValue value = CustomValues.GetValue(TSAuthentication.GetLoginUser(), field.CustomFieldID, organizationID);
html.AppendFormat(@"<div class='form-group'>
<label for='{0}' class='col-xs-4 control-label'>{1}</label>
<div class='col-xs-8'>
<p class='form-control-static'><a class='editable' id='{0}' data-type='text'>{2}</a></p>
</div>
</div>", field.CustomFieldID, field.Name, value.Value);
}
else
{
html.AppendFormat("<div class='col-xs-1'><label><input class='customField' id='{0}' type='checkbox'></label></div>", field.CustomFieldID);
}
return(html.ToString());
}
public static void WriteTicketsViewItemXml(RestCommand command, XmlWriter writer, TicketsViewItem ticket, CustomFields customFields)
{
if (ticket == null || ticket.OrganizationID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.BadRequest, "Invalid TicketID");
}
writer.WriteElementString("TicketID", ticket.TicketID.ToString());
writer.WriteElementString("TicketNumber", ticket.TicketNumber.ToString());
writer.WriteElementString("TicketType", ticket.TicketTypeName.ToString());
writer.WriteElementString("Name", ticket.Name.ToString());
writer.WriteElementString("IsClosed", ticket.IsClosed.ToString());
if (customFields != null)
{
foreach (CustomField field in customFields)
{
CustomValue value = CustomValues.GetValue(command.LoginUser, field.CustomFieldID, ticket.TicketID);
writer.WriteElementString(field.ApiFieldName, value.Value);
}
}
}
private void WriteProperties(TicketGridViewItem ticket)
{
lblTitle.Text = "Ticket Number: " + ticket.TicketNumber.ToString();
lblDescription.Text = ticket.Name;
StringBuilder builder = new StringBuilder();
builder.Append("<tr>");
builder.Append(GetColumn("Opened By", ticket.CreatorName));
builder.Append(GetColumn("Opened On", ticket.DateCreated.ToString("g", UserSession.LoginUser.CultureInfo)));
builder.Append("</tr>");
builder.Append("<tr>");
builder.Append(GetColumn("Last Modified By", ticket.ModifierName));
// builder.Append("<td>Last Modified By:</td><td> <a href=\"../Default.aspx?UserID=" + ticket.ModifierID + "\" target=\"TSMain\">");
builder.Append(GetColumn("Last Modified On", ticket.DateModified.ToString("g", UserSession.LoginUser.CultureInfo)));
builder.Append("</tr>");
builder.Append("<tr>");
if (ticket.IsClosed)
{
builder.Append(GetColumn("Days Closed", ticket.DaysClosed.ToString()));
}
else
{
builder.Append(GetColumn("Days Opened", ticket.DaysOpened.ToString()));
}
builder.Append(GetColumn("Total Time Spent", DataUtils.MinutesToDisplayTime(Tickets.GetTicketActionTime(UserSession.LoginUser, ticket.TicketID))));
builder.Append("</tr>");
if (ticket.IsClosed && ticket.DateClosed != null)
{
builder.Append("<tr>");
if (ticket.CloserID != null)
{
builder.Append(GetColumn("Closed By", ticket.CloserName));
}
builder.Append(GetColumn("Closed On", ((DateTime)ticket.DateClosed).ToString("g", UserSession.LoginUser.CultureInfo)));
builder.Append("</tr>");
}
builder.Append("<tr>");
builder.Append(GetColumn("Ticket Type", ticket.TicketTypeName));
builder.Append(GetColumn("Assigned Group", ticket.GroupName));
builder.Append("</tr>");
builder.Append("<tr>");
builder.Append(GetColumn("Status", ticket.Status));
builder.Append(GetColumn("Product", ticket.ProductName));
builder.Append("</tr>");
builder.Append("<tr>");
builder.Append(GetColumn("Severity", ticket.Severity));
builder.Append(GetColumn("Reported Version", ticket.ReportedVersion));
builder.Append("</tr>");
builder.Append("<tr>");
builder.Append(GetColumn("Assigned To", ticket.UserName));
builder.Append(GetColumn("Resolved Version", ticket.SolvedVersion));
builder.Append("</tr>");
builder.Append("<tr>");
builder.Append(GetColumn("Visible On Portal", ticket.IsVisibleOnPortal.ToString()));
builder.Append(GetColumn("Knowledge Base", ticket.IsKnowledgeBase.ToString()));
builder.Append("</tr>");
builder.Append("<tr>");
builder.Append(GetColumn("Due Date", ticket.DueDate == null ? "" : ((DateTime)ticket.DueDate).ToString("g", UserSession.LoginUser.CultureInfo)));
CustomFields fields = new CustomFields(UserSession.LoginUser);
fields.LoadByTicketTypeID(UserSession.LoginUser.OrganizationID, ticket.TicketTypeID);
bool flag = true;
foreach (CustomField field in fields)
{
flag = !flag;
if (flag)
{
builder.Append("<tr>");
}
CustomValue value;
value = CustomValues.GetValue(UserSession.LoginUser, field.CustomFieldID, ticket.TicketID, false);
builder.Append(GetColumn(field.Name + "", value.Value));
if (!flag)
{
builder.Append("</tr>");
}
}
if (flag)
{
builder.Append("</tr>");
}
litProperties.Text = builder.ToString();
}
private void LoadProperties(int organizationID)
{
lblProperties.Visible = true;
Organizations organizations = new Organizations(UserSession.LoginUser);
organizations.LoadByOrganizationID(organizationID);
if (organizations.IsEmpty)
{
return;
}
Organization organization = organizations[0];
Users users = new Users(UserSession.LoginUser);
string primaryUser = "";
if (organization.PrimaryUserID != null)
{
users.LoadByUserID((int)organization.PrimaryUserID);
primaryUser = users.IsEmpty ? "" : users[0].LastName + ", " + users[0].FirstName;
}
lblProperties.Visible = organizations.IsEmpty;
DataTable table = new DataTable();
table.Columns.Add("Name");
table.Columns.Add("Value");
string website = organization.Website;
string link = "";
if (website != null)
{
if (website.IndexOf("http") < 0)
{
website = "http://" + website;
}
link = @"<a href=""" + website + @""" target=""OrganizationLink"">" + organization.Website + "</a>";
}
table.Rows.Add(new string[] { "Name:", organization.Name });
table.Rows.Add(new string[] { "Website:", link });
table.Rows.Add(new string[] { "Description:", organization.Description });
table.Rows.Add(new string[] { "Service Agreement Expiration Date:", organization.SAExpirationDate == null ? "[None]" : ((DateTime)organization.SAExpirationDate).ToLongDateString() });
if (organization.SlaLevelID == null)
{
table.Rows.Add(new string[] { "Service Level Agreement:", "[None]" });
}
else
{
SlaLevel level = SlaLevels.GetSlaLevel(UserSession.LoginUser, (int)organization.SlaLevelID);
if (level != null)
{
table.Rows.Add(new string[] { "Service Level Agreement:", level.Name });
}
}
if (organizationID != UserSession.LoginUser.OrganizationID)
{
table.Rows.Add(new string[] { "Active:", organization.IsActive.ToString() });
if (UserSession.CurrentUser.IsSystemAdmin)
{
table.Rows.Add(new string[] { "API Enabled:", (organization.IsApiActive && organization.IsApiEnabled).ToString() });
table.Rows.Add(new string[] { "API Token:", organization.WebServiceID.ToString() });
table.Rows.Add(new string[] { "OrganizationID:", organization.OrganizationID.ToString() });
}
}
if (UserSession.CurrentUser.HasPortalRights)
{
table.Rows.Add(new string[] { "Portal Access:", organization.HasPortalAccess.ToString() });
}
table.Rows.Add(new string[] { "Primary Contact:", primaryUser });
if (organization.DefaultSupportUserID != null)
{
User supportUser = Users.GetUser(UserSession.LoginUser, (int)organization.DefaultSupportUserID);
table.Rows.Add(new string[] { "Default Support User:"******"Default Support User:"******"[None]" });
}
if (organization.DefaultSupportGroupID != null)
{
Group supportGroup = (Group)Groups.GetGroup(UserSession.LoginUser, (int)organization.DefaultSupportGroupID);
if (supportGroup != null)
{
table.Rows.Add(new string[] { "Default Support Group:", supportGroup.Name });
}
else
{
table.Rows.Add(new string[] { "Default Support Group:", "[None]" });
}
}
else
{
table.Rows.Add(new string[] { "Default Support Group:", "[None]" });
}
table.Rows.Add(new string[] { "Domains:", organization.CompanyDomains == null ? "[None Assigned]" : organization.CompanyDomains });
if (organization.SupportHoursMonth != 0)
{
table.Rows.Add(new string[] { "Support hours per month:", organization.SupportHoursMonth.ToString() });
}
else
{
table.Rows.Add(new string[] { "Support hours per month:", "0" });
}
CustomFields fields = new CustomFields(UserSession.LoginUser);
fields.LoadByReferenceType(UserSession.LoginUser.OrganizationID, ReferenceType.Organizations);
StringBuilder valueAsString = null;
foreach (CustomField field in fields)
{
if (field.CustomFieldCategoryID != null)
{
continue;
}
CustomValue value = CustomValues.GetValue(UserSession.LoginUser, field.CustomFieldID, organizationID);
switch (value.FieldType)
{
case CustomFieldType.Date:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("d", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
table.Rows.Add(new string[] { field.Name + ":", valueAsString.ToString() });
break;
case CustomFieldType.Time:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("t", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
table.Rows.Add(new string[] { field.Name + ":", valueAsString.ToString() });
break;
case CustomFieldType.DateTime:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("g", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
table.Rows.Add(new string[] { field.Name + ":", valueAsString.ToString() });
break;
default:
table.Rows.Add(new string[] { field.Name + ":", value.Value });
break;
}
}
CustomFieldCategories cats = new CustomFieldCategories(UserSession.LoginUser);
cats.LoadByRefType(ReferenceType.Organizations);
StringBuilder builder = new StringBuilder();
string prop = "<div style=\"margin: 5px 5px 5px 15px; line-height: 20px;\"><span style=\"font-weight: bold;\">{0}: </span><span> {1}<br /></span></div>";
foreach (CustomFieldCategory cat in cats)
{
bool isExpanded = Settings.UserDB.ReadBool("Custom Cat Expanded (Customer) - " + cat.Category, false);
string markerClass = isExpanded ? "ui-icon-triangle-1-s" : "ui-icon-triangle-1-e";
string displayClass = isExpanded ? "" : "ui-helper-hidden";
builder.Append("<div class=\"customfield-cat\"><span class=\"ui-icon " + markerClass + "\"></span><span class=\"caption\">" + cat.Category);
builder.Append("</span></div><div class=\"ui-widget-content ts-separator " + displayClass + "\"></div>");
builder.Append("<div class=\"" + displayClass + "\">");
foreach (CustomField field in fields)
{
if (field.CustomFieldCategoryID != null && field.CustomFieldCategoryID == cat.CustomFieldCategoryID)
{
CustomValue value = CustomValues.GetValue(UserSession.LoginUser, field.CustomFieldID, organizationID);
switch (value.FieldType)
{
case CustomFieldType.Date:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("d", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
builder.Append(string.Format(prop, field.Name, valueAsString.ToString()));
break;
case CustomFieldType.Time:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("t", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
builder.Append(string.Format(prop, field.Name, valueAsString.ToString()));
break;
case CustomFieldType.DateTime:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("g", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
builder.Append(string.Format(prop, field.Name, valueAsString.ToString()));
break;
default:
builder.Append(string.Format(prop, field.Name, value.Value));
break;
}
}
}
builder.Append("</div>");
}
litProperties.Text = builder.ToString();
rptProperties.DataSource = table;
rptProperties.DataBind();
}
public void LoadValues()
{
CustomFields fields = new CustomFields(UserSession.LoginUser);
fields.LoadByReferenceType(UserSession.LoginUser.OrganizationID, _refType, _auxID);
foreach (CustomField field in fields)
{
Control control = GetCustomControl(_table, FieldIDToControlID(field.CustomFieldID));
CustomValue value = CustomValues.GetValue(UserSession.LoginUser, field.CustomFieldID, _refID);
if (control != null && value != null)
{
try
{
if (control is RadInputControl)
{
(control as RadInputControl).Text = value.Value;
}
else if (control is CheckBox)
{
(control as CheckBox).Checked = bool.Parse(value.Value);
}
else if (control is RadComboBox)
{
(control as RadComboBox).SelectedValue = value.Value;
}
else if (control is RadDatePicker)
{
if (control is RadTimePicker)
{
if (value.Value == "")
{
(control as RadTimePicker).SelectedDate = null;
}
else
{
(control as RadTimePicker).SelectedDate = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
}
}
else
{
if (value.Value == "")
{
(control as RadDatePicker).SelectedDate = null;
}
else
{
(control as RadDatePicker).SelectedDate = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
}
}
}
else if (control is RadDateTimePicker)
{
if (value.Value == "")
{
(control as RadDateTimePicker).SelectedDate = null;
}
else
{
(control as RadDateTimePicker).SelectedDate = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
}
}
}
catch (Exception ex)
{
}
}
}
}
private void LoadProperties(int userID)
{
Users users = new Users(UserSession.LoginUser);
users.LoadByUserID(userID);
lblProperties.Visible = users.IsEmpty;
if (!users.IsEmpty)
{
User user = users[0];
DataTable table = new DataTable();
table.Columns.Add("Name");
table.Columns.Add("Value");
table.Rows.Add(new string[] { "Email:", "<a href=\"mailto:" + user.Email + "\">" + user.Email + "</a>" });
table.Rows.Add(new string[] { "Title:", user.Title });
table.Rows.Add(new string[] { "Active:", user.IsActive.ToString() });
table.Rows.Add(new string[] { "Prevent this email address from creating or updating tickets:", user.BlockInboundEmail.ToString() });
CustomFields fields = new CustomFields(UserSession.LoginUser);
if (UserSession.CurrentUser.IsTSUser)
{
table.Rows.Add(new string[] { "System Administrator:", user.IsSystemAdmin.ToString() });
table.Rows.Add(new string[] { "Financial Administrator:", user.IsFinanceAdmin.ToString() });
table.Rows.Add(new string[] { "Portal User:"******"Last Logged In:", user.LastLogin.ToString("g", UserSession.LoginUser.CultureInfo) });
table.Rows.Add(new string[] { "In Office:", user.InOffice.ToString() });
table.Rows.Add(new string[] { "In Office Comment:", user.InOfficeComment });
if (user.IsActive)
{
table.Rows.Add(new string[] { "Activated On:", user.ActivatedOn.ToString("g", UserSession.LoginUser.CultureInfo) });
}
else
{
if (user.DeactivatedOn != null)
{
DateTime dateTime = (DateTime)user.DeactivatedOn;
table.Rows.Add(new string[] { "Deactivated On:", dateTime.ToString("g", UserSession.LoginUser.CultureInfo) });
}
else
{
table.Rows.Add(new string[] { "Deactivated On:", "" });
}
}
}
else
{
if (UserSession.CurrentUser.HasPortalRights)
{
table.Rows.Add(new string[] { "Portal User:"******"Last Logged In:", user.LastLogin.ToString("g", UserSession.LoginUser.CultureInfo) });
}
}
}
fields.LoadByReferenceType(UserSession.LoginUser.OrganizationID, ReferenceType.Contacts);
StringBuilder valueAsString = null;
foreach (CustomField field in fields)
{
CustomValue value = CustomValues.GetValue(UserSession.LoginUser, field.CustomFieldID, userID);
switch (value.FieldType)
{
case CustomFieldType.Date:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("d", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
table.Rows.Add(new string[] { field.Name + ":", valueAsString.ToString() });
break;
case CustomFieldType.Time:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("t", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
table.Rows.Add(new string[] { field.Name + ":", valueAsString.ToString() });
break;
case CustomFieldType.DateTime:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("g", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
table.Rows.Add(new string[] { field.Name + ":", valueAsString.ToString() });
break;
default:
table.Rows.Add(new string[] { field.Name + ":", value.Value });
break;
}
}
rptProperties.DataSource = table;
rptProperties.DataBind();
}
}
protected void Page_Load(object sender, EventArgs e)
{
int productID;
try
{
productID = int.Parse(Request["ProductID"]);
}
catch (Exception)
{
Response.Write("");
Response.End();
return;
}
lblProperties.Visible = true;
Product product = (Product)Products.GetProduct(UserSession.LoginUser, productID);
lblProperties.Visible = product == null;
if (product == null)
{
return;
}
DataTable table = new DataTable();
table.Columns.Add("Name");
table.Columns.Add("Value");
table.Rows.Add(new string[] { "Name:", product.Name });
table.Rows.Add(new string[] { "Description:", product.Description });
table.Rows.Add(new string[] { "Product ID:", product.ProductID.ToString() });
CustomFields fields = new CustomFields(UserSession.LoginUser);
fields.LoadByReferenceType(UserSession.LoginUser.OrganizationID, ReferenceType.Products);
StringBuilder valueAsString = null;
foreach (CustomField field in fields)
{
CustomValue value = CustomValues.GetValue(UserSession.LoginUser, field.CustomFieldID, productID);
switch (value.FieldType)
{
case CustomFieldType.Date:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("d", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
table.Rows.Add(new string[] { field.Name + ":", valueAsString.ToString() });
break;
case CustomFieldType.Time:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("t", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
table.Rows.Add(new string[] { field.Name + ":", valueAsString.ToString() });
break;
case CustomFieldType.DateTime:
valueAsString = new StringBuilder();
if (!string.IsNullOrEmpty(value.Value))
{
try
{
DateTime valueAsDateTime = DataUtils.DateToLocal(UserSession.LoginUser, DateTime.Parse(value.Value));
valueAsString.Append(valueAsDateTime.ToString("g", UserSession.LoginUser.CultureInfo));
}
catch
{
valueAsString.Append(value.Value);
}
}
table.Rows.Add(new string[] { field.Name + ":", valueAsString.ToString() });
break;
default:
table.Rows.Add(new string[] { field.Name + ":", value.Value });
break;
}
}
rptProperties.DataSource = table;
rptProperties.DataBind();
}
public int SaveAsset(string data)
{
NewAssetSave info;
try
{
info = Newtonsoft.Json.JsonConvert.DeserializeObject <NewAssetSave>(data);
}
catch (Exception e)
{
return(-1);
}
LoginUser loginUser = TSAuthentication.GetLoginUser();
Assets assets = new Assets(loginUser);
Asset asset = assets.AddNewAsset();
asset.OrganizationID = TSAuthentication.OrganizationID;
asset.Name = info.Name;
asset.ProductID = info.ProductID;
asset.ProductVersionID = info.ProductVersionID;
asset.SerialNumber = info.SerialNumber;
asset.WarrantyExpiration = DataUtils.DateToUtc(TSAuthentication.GetLoginUser(), info.WarrantyExpiration);
asset.Notes = info.Notes;
//Location 1=assigned (shipped), 2=warehouse, 3=junkyard
asset.Location = "2";
asset.DateCreated = DateTime.UtcNow;
asset.DateModified = DateTime.UtcNow;
asset.CreatorID = loginUser.UserID;
asset.ModifierID = loginUser.UserID;
asset.Collection.Save();
string description = String.Format("Created asset {0} ", GetAssetReference(asset));
ActionLogs.AddActionLog(TSAuthentication.GetLoginUser(), ActionLogType.Insert, ReferenceType.Assets, asset.AssetID, description);
foreach (CustomFieldSaveInfo field in info.Fields)
{
CustomValue customValue = CustomValues.GetValue(TSAuthentication.GetLoginUser(), field.CustomFieldID, asset.AssetID);
if (field.Value == null)
{
customValue.Value = "";
}
else
{
if (customValue.FieldType == CustomFieldType.DateTime)
{
customValue.Value = ((DateTime)field.Value).ToString();
//DateTime dt;
//if (DateTime.TryParse(((string)field.Value), System.Globalization.CultureInfo.InvariantCulture, System.Globalization.DateTimeStyles.AssumeUniversal, out dt))
//{
// customValue.Value = dt.ToUniversalTime().ToString();
//}
}
else
{
customValue.Value = field.Value.ToString();
}
}
customValue.Collection.Save();
}
AssetHistory history = new AssetHistory(loginUser);
AssetHistoryItem historyItem = history.AddNewAssetHistoryItem();
historyItem.OrganizationID = loginUser.OrganizationID;
historyItem.Actor = loginUser.UserID;
historyItem.AssetID = asset.AssetID;
historyItem.ActionTime = DateTime.UtcNow;
historyItem.ActionDescription = "Asset created.";
historyItem.ShippedFrom = 0;
historyItem.ShippedTo = 0;
historyItem.TrackingNumber = string.Empty;
historyItem.ShippingMethod = string.Empty;
historyItem.ReferenceNum = string.Empty;
historyItem.Comments = string.Empty;
history.Save();
return(asset.AssetID);
}
