public static DetailsLookupViewModel GetLookupDetailsById(int lookupId, HttpCookie cookie)
{
using (var db = new CrmSystemEntities())
{
try
{
int languageId = (int)GeneralEnums.LanguageEnum.Arabic;
if (cookie != null)
{
var languageName = CultureHelper.GetCultureName(cookie);
languageId = CultureHelper.MapLanguage(languageName);
}
var lookups = db.DetailsLookups.Where(r =>
r.DetailsLookupTranslations.Any(x => x.LanguageId == languageId) &&
r.Id == lookupId && r.Status == (int)GeneralEnums.StatusEnum.Active)
.SelectMany(r => r.DetailsLookupTranslations.Where(x => x.LanguageId == languageId)).Select(x => new DetailsLookupViewModel()
{
MasterId = x.DetailsLookup.MasterId,
Id = x.DetailsLookupId,
Name = x.Value
}).FirstOrDefault() ?? LanguageFallbackHelper.GetDefaultLookupDetailsById(lookupId);
return(lookups);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, $"Error While Getting Lookup Details By lookup Id {lookupId}");
return(new DetailsLookupViewModel());
}
}
}
public static List <CampaignViewModel> GetCampaigns(HttpCookie cookie)
{
using (var db = new CrmSystemEntities())
{
try
{
var companyId = SessionHelper.GetCompanyId();
int languageId = (int)GeneralEnums.LanguageEnum.Arabic;
if (cookie != null)
{
var languageName = CultureHelper.GetCultureName(cookie);
languageId = CultureHelper.MapLanguage(languageName);
}
var campaigns = db.Campaigns.Where(r => r.CompanyId == companyId).ToList().Select(x => new CampaignViewModel()
{
Id = x.Id,
Name = x.Name
}).ToList();
return(campaigns);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Campaigns");
return(new List <CampaignViewModel>());
}
}
}
public static List <MenuViewModel> GetDefaultParentMenus()
{
using (var db = new CrmSystemEntities())
{
try
{
var menus = db.Menus.Where(r => r.ParentId == null &&
r.MenuTranslations.Any(x => x.IsDefault) &&
r.Status == (int)GeneralEnums.StatusEnum.Active)
.SelectMany(r => r.MenuTranslations).Select(x => new MenuViewModel()
{
Id = x.MenuId,
Title = x.Title,
Description = x.Description
}).ToList();
return(menus);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Default Parent Menus");
return(new List <MenuViewModel>());
}
}
}
public static List <DepartmentViewModel> GetDefaultDepartments()
{
using (var db = new CrmSystemEntities())
{
try
{
var lookups = db.Departments.Where(r =>
r.DepartmentTranslations.Any(x => x.IsDefault) &&
r.Status == (int)GeneralEnums.StatusEnum.Active)
.SelectMany(r => r.DepartmentTranslations).Select(x => new DepartmentViewModel()
{
Id = x.DepartmentId,
Name = x.Name,
Description = x.Description,
LanguageId = x.LanguageId,
CreatedBy = x.Department.CreatedBy,
CreatedOn = x.Department.CreatedOn
}).ToList();
return(lookups);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Default Departments");
return(new List <DepartmentViewModel>());
}
}
}
public static List <RoleViewModel> GetUserRoles(IPrincipal User)
{
using (var db = new CrmSystemEntities())
{
try
{
if (User != null && User.Identity.Name.IsNotNullOrEmpty())
{
var aspUser = db.AspNetUsers.FirstOrDefault(r => r.UserName == User.Identity.Name);
var userRoles = aspUser?.AspNetUserRoles.ToList().Select(r => new RoleViewModel
{
RoleId = r.RoleId,
Name = r.AspNetRole.Name
}).ToList();
return(userRoles);
}
return(new List <RoleViewModel>());
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting User Roles");
return(new List <RoleViewModel>());
}
}
}
public static string GetUserName(IPrincipal user, int langId)
{
using (var db = new CrmSystemEntities())
{
var userProf = db.UserProfiles.FirstOrDefault(r => r.Username == user.Identity.Name);
if (userProf != null && userProf.UserProfileTranslations.Any())
{
var trans = userProf.UserProfileTranslations.FirstOrDefault(r => r.LanguageId == langId);
if (trans != null)
{
return(trans.FullName);
}
else
{
trans = userProf.UserProfileTranslations.FirstOrDefault();
if (trans != null)
{
return(trans.FullName);
}
}
}
return(user.Identity.Name);
}
}
public static ProfileViewModel GetUserInfo(IPrincipal user, int langId)
{
using (var db = new CrmSystemEntities())
{
var userProf = db.UserProfiles.FirstOrDefault(r => r.Username == user.Identity.Name);
if (userProf != null && userProf.UserProfileTranslations.Any())
{
var trans = userProf.UserProfileTranslations.FirstOrDefault(r => r.LanguageId == langId);
if (trans != null)
{
return(new ProfileViewModel {
FullName = trans.FullName, ProfilePath = trans.UserProfile.ProfilePhoto
});
}
else
{
trans = userProf.UserProfileTranslations.FirstOrDefault();
if (trans != null)
{
return(new ProfileViewModel {
FullName = trans.FullName, ProfilePath = trans.UserProfile.ProfilePhoto
});
}
}
}
return(new ProfileViewModel {
FullName = user.Identity.Name, ProfilePath = ""
});
}
}
public static List <CategoryViewModel> GetDefaultCategories()
{
using (var db = new CrmSystemEntities())
{
try
{
var cats = db.Categories.Where(r =>
r.CategoryTranslations.Any(x => x.IsDefault) &&
r.Status == (int)GeneralEnums.StatusEnum.Active)
.SelectMany(r => r.CategoryTranslations).Select(x => new CategoryViewModel()
{
Id = x.CategoryId,
Title = x.Title,
Description = x.Description,
LanguageId = x.LanguageId,
CreatedBy = x.Category.CreatedBy,
CreatedOn = x.Category.CreatedOn
}).ToList();
return(cats);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Default Categories");
return(new List <CategoryViewModel>());
}
}
}
public static MenuViewModel GetMenu(int id, int languageId)
{
using (var db = new CrmSystemEntities())
{
try
{
var category = db.MenuTranslations.Where(r => r.MenuId == id && r.Menu.Status != (int)GeneralEnums.StatusEnum.Deleted && r.LanguageId == languageId)
.ToList().Select(x => new MenuViewModel()
{
Id = x.MenuId,
Title = x.Title,
Status = x.Menu.Status,
ParentId = x.Menu.ParentId,
Description = x.Description,
CreatedOn = x.Menu.CreatedOn,
DeletedOn = x.Menu.DeletedOn,
LanguageId = x.LanguageId,
CreatedBy = x.Menu.CreatedBy,
SortOrder = x.Menu.SortOrder,
PageId = x.Menu.PageId,
PageUrl = x.Menu.PageUrl,
Icon = x.Menu.Icon,
PageName = string.Empty, // TODO: set it to the correct name
ParentName = x.Menu.ParentId != null ? GetMenu((int)x.Menu.ParentId, languageId)?.Title : string.Empty,
}).FirstOrDefault();
if (category == null)
{
category = db.Menus.Where(r => r.MenuTranslations.Any(x => x.IsDefault) &&
r.Id == id && r.Status == (int)GeneralEnums.StatusEnum.Active).ToList()
.SelectMany(r => r.MenuTranslations).Select(x => new MenuViewModel()
{
Id = x.MenuId,
Title = x.Title,
Status = x.Menu.Status,
ParentId = x.Menu.ParentId,
Description = x.Description,
CreatedOn = x.Menu.CreatedOn,
DeletedOn = x.Menu.DeletedOn,
LanguageId = x.LanguageId,
CreatedBy = x.Menu.CreatedBy,
SortOrder = x.Menu.SortOrder,
PageId = x.Menu.PageId,
PageUrl = x.Menu.PageUrl,
Icon = x.Menu.Icon,
PageName = string.Empty, // TODO: set it to the correct name
ParentName = x.Menu.ParentId != null ? GetMenu((int)x.Menu.ParentId, languageId)?.Title : string.Empty,
}).FirstOrDefault();
}
return(category);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Menu");
return(new MenuViewModel());
}
}
}
public static List <ProfileViewModel> GetCitizens(HttpCookie cookie)
{
using (var db = new CrmSystemEntities())
{
try
{
int languageId = (int)GeneralEnums.LanguageEnum.Arabic;
if (cookie != null)
{
var languageName = CultureHelper.GetCultureName(cookie);
languageId = CultureHelper.MapLanguage(languageName);
}
var employees = db.AspNetUserRoles.Where(r => r.AspNetRole.Name == Constants.Roles.Citizen)
.Select(r => r.AspNetUser.UserName).ToList();
var profiles = db.UserProfiles.Where(r => employees.Contains(r.Username) &&
r.UserProfileTranslations.Any(x => x.LanguageId == languageId) &&
r.Status == (int)GeneralEnums.StatusEnum.Active)
.SelectMany(r => r.UserProfileTranslations.Where(x => x.LanguageId == languageId)).ToList().Select(x => new ProfileViewModel()
{
Id = x.UserProfileId,
LanguageId = x.LanguageId,
IdNumber = x.UserProfile.IdNumber,
PhoneNumber = x.UserProfile.PhoneNumber,
GenderLookupId = x.UserProfile.GenderLookupId,
MartialStatusLookupId = x.UserProfile.MartialStatusLookupId,
FullName = x.FullName,
Address = x.Address,
Mobile = x.UserProfile.Mobile,
Email = x.UserProfile.Username,
Fax = x.UserProfile.Fax,
BirthDay = x.UserProfile.Birthday,
Status = x.UserProfile.Status,
CityId = x.UserProfile.CityId,
ProvinceId = x.UserProfile.ProvinceId,
RegionId = x.UserProfile.RegionId,
LastLogin = x.UserProfile.LastLogin,
ManagerId = x.UserProfile.ManagerId,
ManagerName = x.UserProfile?.ManagerId != null ? LanguageFallbackHelper.GetUserProfile((int)x.UserProfile.ManagerId, languageId)?.FullName : string.Empty,
Department = x.UserProfile.DepartmentId,
DepartmentName = x.UserProfile?.DepartmentId != null ? LanguageFallbackHelper.GetDepartment((int)x.UserProfile.DepartmentId, languageId)?.Name : string.Empty,
PrefferdLanguage = x.UserProfile.PreferedLanguageId
}).ToList();
if (!profiles.Any())
{
profiles = LanguageFallbackHelper.GetDefaultEmployeeProfiles();
}
return(profiles);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting citizens profiles");
return(new List <ProfileViewModel>());
}
}
}
public static void AddSystemLog(SystemLog log)
{
using (var db = new CrmSystemEntities())
{
try
{
db.SystemLogs.Add(log);
db.SaveChanges();
}
catch (Exception ex)
{
//TODO: Send Email incase of the failure of adding appliaction log
}
}
}
public static void AddEmailLog(CommunicationLog log)
{
using (var db = new CrmSystemEntities())
{
try
{
db.CommunicationLogs.Add(log);
db.SaveChanges();
}
catch (Exception ex)
{
//TODO: Send Email incase of the failure of adding Email log
}
}
}
public static DetailsLookupViewModel GetDetailsLookup(int id, int language)
{
using (var db = new CrmSystemEntities())
{
try
{
var detailLookup = db.DetailsLookupTranslations.Where(r => r.DetailsLookupId == id && r.LanguageId == language && r.DetailsLookup.Status != (int)GeneralEnums.StatusEnum.Deleted)
.ToList()
.Select(x => new DetailsLookupViewModel()
{
Id = x.DetailsLookupId,
CreatedBy = x.DetailsLookup.CreatedBy,
CreatedOn = x.DetailsLookup.CreatedOn,
IsDefault = x.IsDefault,
Name = x.Value,
Status = x.DetailsLookup.Status,
LanguageId = x.LanguageId,
DeletedOn = x.DetailsLookup.DeletedOn,
MasterId = x.DetailsLookup.MasterId
}).FirstOrDefault();
if (detailLookup == null)
{
detailLookup = db.DetailsLookups.Where(m => m.DetailsLookupTranslations.Any(x => x.IsDefault) && m.Id == id && m.Status == (int)GeneralEnums.StatusEnum.Active)
.ToList()
.SelectMany(m => m.DetailsLookupTranslations)
.Select(x => new DetailsLookupViewModel()
{
Id = x.DetailsLookupId,
CreatedBy = x.DetailsLookup.CreatedBy,
CreatedOn = x.DetailsLookup.CreatedOn,
IsDefault = x.IsDefault,
Name = x.Value,
Status = x.DetailsLookup.Status,
LanguageId = x.LanguageId,
DeletedOn = x.DetailsLookup.DeletedOn,
MasterId = x.DetailsLookup.MasterId
}).FirstOrDefault();
}
return(detailLookup);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Details Lookup");
return(null);
}
}
}
public static List <SMSTemplateViewModel> GetBothLanguageSMSTemplate(int id)
{
using (var db = new CrmSystemEntities())
{
try
{
var smsTemplate = db.SMSTemplateTranslations.Where(r => r.SMSTemplateId == id &&
r.SMSTemplate.Status != (int)GeneralEnums.StatusEnum.Deleted)
.ToList().Select(x => new SMSTemplateViewModel()
{
Id = x.SMSTemplateId,
Name = x.Name,
Status = x.SMSTemplate.Status,
Description = x.Description,
CreatedOn = x.SMSTemplate.CreatedOn,
DeletedOn = x.SMSTemplate.DeletedOn,
LanguageId = x.LanguageId,
DefaultTemplateLanguage = x.SMSTemplate.DefaultLanguage,
CreatedBy = x.SMSTemplate.CreatedBy,
}).ToList();
if (smsTemplate.Count == 0)
{
smsTemplate = db.SMSTemplates.Where(r => r.SMSTemplateTranslations.Any(x => x.IsDefault) &&
r.Id == id && r.Status == (int)GeneralEnums.StatusEnum.Active).ToList()
.SelectMany(r => r.SMSTemplateTranslations).Select(x => new SMSTemplateViewModel()
{
Id = x.SMSTemplateId,
Name = x.Name,
Status = x.SMSTemplate.Status,
Description = x.Description,
CreatedOn = x.SMSTemplate.CreatedOn,
DeletedOn = x.SMSTemplate.DeletedOn,
LanguageId = x.LanguageId,
DefaultTemplateLanguage = x.SMSTemplate.DefaultLanguage,
CreatedBy = x.SMSTemplate.CreatedBy
}).ToList();
}
return(smsTemplate);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting SMS Template");
return(new List <SMSTemplateViewModel>());
}
}
}
public static int GetAssignedUser(int fromState, int toState, int categoryId)
{
using (var db = new CrmSystemEntities())
{
var transition = db.StateTransitionsConfigurations.FirstOrDefault(r =>
r.CategoryId == categoryId && r.StateFrom == fromState && r.StateTo == toState &&
r.Status == (int)GeneralEnums.StatusEnum.Active);
if (transition != null)
{
return(transition.AssigneeId ?? 0);
}
else
{
return(0);
}
}
}
public static DepartmentViewModel GetDepartment(int id, int languageId)
{
using (var db = new CrmSystemEntities())
{
try
{
var department = db.DepartmentTranslations.Where(r => r.DepartmentId == id && r.Department.Status != (int)GeneralEnums.StatusEnum.Deleted && r.LanguageId == languageId)
.ToList().Select(x => new DepartmentViewModel()
{
Id = x.DepartmentId,
Name = x.Name,
Status = x.Department.Status,
Description = x.Description,
CreatedOn = x.Department.CreatedOn,
DeletedOn = x.Department.DeletedOn,
LanguageId = x.LanguageId,
CreatedBy = x.Department.CreatedBy,
}).FirstOrDefault();
if (department == null)
{
department = db.Departments.Where(r => r.DepartmentTranslations.Any(x => x.IsDefault) &&
r.Id == id && r.Status == (int)GeneralEnums.StatusEnum.Active).ToList()
.SelectMany(r => r.DepartmentTranslations).Select(x => new DepartmentViewModel()
{
Id = x.DepartmentId,
Name = x.Name,
Status = x.Department.Status,
Description = x.Description,
CreatedOn = x.Department.CreatedOn,
DeletedOn = x.Department.DeletedOn,
LanguageId = x.LanguageId,
CreatedBy = x.Department.CreatedBy
}).FirstOrDefault();
}
return(department);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Department");
return(new DepartmentViewModel());
}
}
}
public static List <string> GetUserControlPanelPages(IPrincipal User)
{
using (var db = new CrmSystemEntities())
{
try
{
if (User != null)
{
var pages = new List <string>
{
"Users",
"Sla",
"StateTransitions",
"StateHistory",
"Roles",
"RolesPermissions",
"Settings",
"MasterLookups",
"Departments",
"SMSTemplate",
"Category", "Article",
"Reports", "FullCaseReport", "CasesDaysByCategory", "CasesSlaByCategory",
"ClosedCasesReport", "PercentageOfResolvedCase",
"ContactUs",
"CasesSentAsEmail"
};
var aspUser = db.AspNetUsers.FirstOrDefault(r => r.UserName == User.Identity.Name);
var userRoles = aspUser?.AspNetUserRoles.ToList().Select(r => r.RoleId).ToList();
var pagesPermissions = db.Permissions.Where(t => t.PermissionKey == "View" && pages.Contains(t.PageName) &&
t.RolePermissions.Select(a => a.RoleId).Any(a => userRoles.Contains(a))).Select(t => t.PageName).ToList();
return(pagesPermissions);
}
return(new List <string>());
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting User Control Panel Pages");
return(new List <string>());
}
}
}
public static CategoryViewModel GetCategory(int id, int languageId)
{
using (var db = new CrmSystemEntities())
{
try
{
var smsTemplate = db.CategoryTranslations.Where(r => r.CategoryId == id && r.Category.Status != (int)GeneralEnums.StatusEnum.Deleted && r.LanguageId == languageId)
.ToList().Select(x => new CategoryViewModel()
{
Id = x.CategoryId,
Title = x.Title,
Status = x.Category.Status,
Description = x.Description,
CreatedOn = x.Category.CreatedOn,
DeletedOn = x.Category.DeletedOn,
LanguageId = x.LanguageId,
CreatedBy = x.Category.CreatedBy,
}).FirstOrDefault();
if (smsTemplate == null)
{
smsTemplate = db.Categories.Where(r => r.CategoryTranslations.Any(x => x.IsDefault) &&
r.Id == id && r.Status == (int)GeneralEnums.StatusEnum.Active).ToList()
.SelectMany(r => r.CategoryTranslations).Select(x => new CategoryViewModel()
{
Id = x.CategoryId,
Title = x.Title,
Status = x.Category.Status,
Description = x.Description,
CreatedOn = x.Category.CreatedOn,
DeletedOn = x.Category.DeletedOn,
LanguageId = x.LanguageId,
CreatedBy = x.Category.CreatedBy
}).FirstOrDefault();
}
return(smsTemplate);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Category");
return(new CategoryViewModel());
}
}
}
public static List <ProfileViewModel> GetDefaultUserProfiles()
{
using (var db = new CrmSystemEntities())
{
try
{
var lookups = db.UserProfiles.Where(r =>
r.UserProfileTranslations.Any(x => x.IsDefault) &&
r.Status == (int)GeneralEnums.StatusEnum.Active)
.SelectMany(r => r.UserProfileTranslations).ToList().Select(x => new ProfileViewModel()
{
Id = x.UserProfileId,
LanguageId = x.LanguageId,
IdNumber = x.UserProfile.IdNumber,
PhoneNumber = x.UserProfile.PhoneNumber,
GenderLookupId = x.UserProfile.GenderLookupId,
MartialStatusLookupId = x.UserProfile.MartialStatusLookupId,
FullName = x.FullName,
Address = x.Address,
Mobile = x.UserProfile.Mobile,
Email = x.UserProfile.Username,
Fax = x.UserProfile.Fax,
BirthDay = x.UserProfile.Birthday,
Status = x.UserProfile.Status,
CityId = x.UserProfile.CityId,
ProvinceId = x.UserProfile.ProvinceId,
RegionId = x.UserProfile.RegionId,
LastLogin = x.UserProfile.LastLogin,
ManagerId = x.UserProfile.ManagerId,
ManagerName = x.UserProfile?.ManagerId != null ? LanguageFallbackHelper.GetUserProfile((int)x.UserProfile.ManagerId, CultureHelper.GetDefaultLanguageId())?.FullName : string.Empty,
Department = x.UserProfile.DepartmentId,
DepartmentName = x.UserProfile?.DepartmentId != null ? LanguageFallbackHelper.GetDepartment((int)x.UserProfile.DepartmentId, CultureHelper.GetDefaultLanguageId())?.Name : string.Empty,
PrefferdLanguage = x.UserProfile.PreferedLanguageId
}).ToList();
return(lookups);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Default User profiles");
return(new List <ProfileViewModel>());
}
}
}
public static SettingViewModel GetSystemSetting(int id, int language)
{
using (var db = new CrmSystemEntities())
{
try
{
var systemSetting = db.SystemSettingTranslations.Where(r => r.SettingId == id && r.LanguageId == language && r.SystemSetting.Status != (int)GeneralEnums.StatusEnum.Deleted).ToList()
.Select(x => new SettingViewModel()
{
Id = x.SettingId,
CreatedBy = x.SystemSetting.CreatedBy,
CreatedOn = x.SystemSetting.CreatedOn,
DeletedOn = x.SystemSetting.DeletedOn,
LanguageId = x.LanguageId,
Name = x.Name,
Status = x.SystemSetting.Status,
Value = x.Value
}).FirstOrDefault();
if (systemSetting == null)
{
systemSetting = db.SystemSettings.Where(x => x.SystemSettingTranslations.Any(r => r.IsDefault) && x.Id == id && x.Status == (int)GeneralEnums.StatusEnum.Active)
.ToList()
.SelectMany(x => x.SystemSettingTranslations)
.Select(x => new SettingViewModel()
{
Id = x.SettingId,
CreatedBy = x.SystemSetting.CreatedBy,
CreatedOn = x.SystemSetting.CreatedOn,
DeletedOn = x.SystemSetting.DeletedOn,
LanguageId = x.LanguageId,
Name = x.Name,
Status = x.SystemSetting.Status,
Value = x.Value
}).FirstOrDefault();
}
return(systemSetting);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting System Setting ");
return(null);
}
}
}
/// <summary>
/// Constructor for the Complaint class
/// </summary>
public Complaint(SystemCas sysCse, UserProfile userProfile)
{
_sysCse = sysCse;
_userProfile = userProfile;
using (var db = new CrmSystemEntities())
{
var assignee = db.UserProfiles.Find(_sysCse.AssigneeId);
if (assignee != null)
{
_departmentEmails = new List <string>()
{
assignee.Email
};
}
}
// Instantiate a new state machine in the Open state
_machine = new StateMachine <State, Trigger>(State.New);
// Instantiate a new trigger with a parameter.
_assignTrigger = _machine.SetTriggerParameters <string>(Trigger.New);
// Configure the Open state
_machine.Configure(State.New)
.Permit(Trigger.New, State.InProgress);
// Configure the Assigned state
_machine.Configure(State.InProgress)
.SubstateOf(State.InProgress)
//.OnEntryFrom(_assignTrigger, InPorgress) // This is where the TriggerWithParameters is used. Note that the TriggerWithParameters object is used, not something from the enum
.PermitReentry(Trigger.InProgress)
.Permit(Trigger.Close, State.Closed)
.Permit(Trigger.Reject, State.Rejected)
.Permit(Trigger.Resolve, State.Resolved)
.Permit(Trigger.Duplicate, State.Duplicated)
.OnExit(OnDeassigned);
// Configure the Rejected state
_machine.Configure(State.Rejected)
.OnEntry(() => _assignee = null)
.Permit(Trigger.InProgress, State.Closed);
}
public static CampaignViewModel GetCampaigns(int id, int languageId)
{
using (var db = new CrmSystemEntities())
{
try
{
var camp = db.Campaigns.Where(r => r.Id == id).ToList().Select(x => new CampaignViewModel()
{
Id = x.Id,
Name = x.Name
}).FirstOrDefault();
return(camp);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Campaings");
return(new CampaignViewModel());
}
}
}
public static List <RoleViewModel> GetRoles(HttpCookie cookie)
{
using (var db = new CrmSystemEntities())
{
try
{
var roles = db.AspNetRoles.ToList().Select(x =>
new RoleViewModel()
{
RoleId = x.Id,
Name = x.Name,
});
return(roles.ToList());
}
catch (Exception ex)
{
LogHelper.LogException("", ex, $"Error While Getting Roles");
return(new List <RoleViewModel>());
}
}
}
public static List <DepartmentViewModel> GetDepartments(HttpCookie cookie)
{
using (var db = new CrmSystemEntities())
{
try
{
int languageId = (int)GeneralEnums.LanguageEnum.Arabic;
if (cookie != null)
{
var languageName = CultureHelper.GetCultureName(cookie);
languageId = CultureHelper.MapLanguage(languageName);
}
var departments = db.Departments.Where(r =>
r.DepartmentTranslations.Any(x => x.LanguageId == languageId) &&
r.Status == (int)GeneralEnums.StatusEnum.Active)
.SelectMany(r => r.DepartmentTranslations.Where(x => x.LanguageId == languageId)).Select(x => new DepartmentViewModel()
{
Id = x.DepartmentId,
Name = x.Name,
Description = x.Description,
LanguageId = x.LanguageId,
CreatedBy = x.Department.CreatedBy,
CreatedOn = x.Department.CreatedOn
}).ToList();
if (!departments.Any())
{
departments = LanguageFallbackHelper.GetDefaultDepartments();
}
return(departments);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting departments");
return(new List <DepartmentViewModel>());
}
}
}
public static DetailsLookupViewModel GetLookupDetailsByCode(string code)
{
using (var db = new CrmSystemEntities())
{
try
{
var lookups = db.DetailsLookups.Where(r => r.Code == code && r.Status == (int)GeneralEnums.StatusEnum.Active).ToList()
.Select(x => new DetailsLookupViewModel()
{
Id = x.Id,
Name = x.DetailsLookupTranslations.FirstOrDefault(g => g.IsDefault).Value,
}).FirstOrDefault();
return(lookups);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, $"Error While Getting Lookup Details By lookup code {code}");
return(null);
}
}
}
public static List <string> GetFormWinnersNames(string formId, int langId, int winnerStatus)
{
using (var db = new CrmSystemEntities())
{
try
{
var formWinnersNames = db.SystemCases.Where(t => t.FormId == formId).ToList().Select(t => new
{
fullName = t.StateHistories.LastOrDefault() != null ?
(t.StateHistories.LastOrDefault().CurrentState == winnerStatus) ?
LanguageFallbackHelper.GetUserProfileByUsername(t.CreatedBy, langId).FullName : string.Empty : string.Empty
}).ToList();
return(formWinnersNames.Where(t => t.fullName.IsNotNullOrEmpty()).Select(t => t.fullName).ToList());
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Form Winners Names");
return(new List <string>());
}
}
}
public static List <MenuViewModel> GetMenus(HttpCookie cookie)
{
using (var db = new CrmSystemEntities())
{
try
{
int languageId = (int)GeneralEnums.LanguageEnum.Arabic;
if (cookie != null)
{
var languageName = CultureHelper.GetCultureName(cookie);
languageId = CultureHelper.MapLanguage(languageName);
}
var lookups = db.Menus.Where(r =>
r.MenuTranslations.Any(x => x.LanguageId == languageId) &&
r.Status == (int)GeneralEnums.StatusEnum.Active).OrderBy(r => r.SortOrder)
.SelectMany(r => r.MenuTranslations.Where(l => l.LanguageId == languageId)).Select(x => new MenuViewModel()
{
Id = x.MenuId,
Title = x.Title,
Description = x.Description
}).ToList();
if (!lookups.Any())
{
lookups = LanguageFallbackHelper.GetDefaultMenus();
}
return(lookups);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting Parent Menus");
return(new List <MenuViewModel>());
}
}
}
public static DetailsLookupViewModel GetDefaultLookupDetailsById(int lookupId)
{
using (var db = new CrmSystemEntities())
{
try
{
var lookups = db.DetailsLookups.Where(r =>
r.DetailsLookupTranslations.Any(x => x.IsDefault) &&
r.Id == lookupId && r.Status == (int)GeneralEnums.StatusEnum.Active)
.SelectMany(r => r.DetailsLookupTranslations).Select(x => new DetailsLookupViewModel()
{
Id = x.DetailsLookupId,
Name = x.Value
}).FirstOrDefault();
return(lookups);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, $"Error While Getting Default Lookup Details By lookup Id {lookupId}");
return(new DetailsLookupViewModel());
}
}
}
private static void AddEmailToCommunicationLog(int typeId, string LogText, IPrincipal User = null)
{
using (var db = new CrmSystemEntities())
{
var username = User != null ? User.Identity.Name : Constants.Users.Service;
try
{
var data = new CommunicationLog()
{
TypeId = typeId,
LogText = LogText,
CreatedBy = username,
CreatedOn = DateTime.Now,
Status = (int)GeneralEnums.StatusEnum.Active,
};
db.CommunicationLogs.Add(data);
db.SaveChanges();
}
catch (Exception ex)
{
//TODO QASEM LogHelper.LogException(username, ex, $"Error while saving communication log for sms template as email for msg {LogText}");
}
}
}
public static ProfileViewModel GetUserProfileByUsername(string username, int languageId)
{
using (var db = new CrmSystemEntities())
{
try
{
var userProfile = db.UserProfileTranslations.Where(r => r.UserProfile.Username == username && r.UserProfile.Status != (int)GeneralEnums.StatusEnum.Deleted && r.LanguageId == languageId)
.ToList().Select(x => new ProfileViewModel()
{
Id = x.UserProfileId,
LanguageId = x.LanguageId,
IdNumber = x.UserProfile.IdNumber,
PhoneNumber = x.UserProfile.PhoneNumber,
GenderLookupId = x.UserProfile.GenderLookupId,
MartialStatusLookupId = x.UserProfile.MartialStatusLookupId,
FullName = x.FullName,
Address = x.Address,
Mobile = x.UserProfile.Mobile,
Email = x.UserProfile.Username,
Fax = x.UserProfile.Fax,
BirthDay = x.UserProfile.Birthday,
Status = x.UserProfile.Status,
CityId = x.UserProfile.CityId,
ProfilePath = x.UserProfile.ProfilePhoto,
ProvinceId = x.UserProfile.ProvinceId,
RegionId = x.UserProfile.RegionId,
LastLogin = x.UserProfile.LastLogin,
ManagerId = x.UserProfile.ManagerId,
Username = x.UserProfile.Username,
Department = x.UserProfile.DepartmentId,
DepartmentName = x.UserProfile?.DepartmentId != null ? LanguageFallbackHelper.GetDepartment((int)x.UserProfile.DepartmentId, languageId)?.Name : string.Empty,
PrefferdLanguage = x.UserProfile.PreferedLanguageId
}).FirstOrDefault();
if (userProfile == null)
{
userProfile = db.UserProfiles.Where(r => r.UserProfileTranslations.Any(x => x.IsDefault) &&
r.Username == username && r.Status == (int)GeneralEnums.StatusEnum.Active).ToList()
.SelectMany(r => r.UserProfileTranslations).Select(x => new ProfileViewModel()
{
Id = x.UserProfileId,
LanguageId = x.LanguageId,
IdNumber = x.UserProfile.IdNumber,
PhoneNumber = x.UserProfile.PhoneNumber,
GenderLookupId = x.UserProfile.GenderLookupId,
MartialStatusLookupId = x.UserProfile.MartialStatusLookupId,
FullName = x.FullName,
ProfilePath = x.UserProfile.ProfilePhoto,
Address = x.Address,
Mobile = x.UserProfile.Mobile,
Email = x.UserProfile.Username,
Fax = x.UserProfile.Fax,
BirthDay = x.UserProfile.Birthday,
Status = x.UserProfile.Status,
CityId = x.UserProfile.CityId,
ProvinceId = x.UserProfile.ProvinceId,
RegionId = x.UserProfile.RegionId,
LastLogin = x.UserProfile.LastLogin,
ManagerId = x.UserProfile.ManagerId,
Department = x.UserProfile.DepartmentId,
DepartmentName = x.UserProfile?.DepartmentId != null ? LanguageFallbackHelper.GetDepartment((int)x.UserProfile.DepartmentId, languageId)?.Name : string.Empty,
PrefferdLanguage = x.UserProfile.PreferedLanguageId
}).FirstOrDefault();
}
return(userProfile);
}
catch (Exception ex)
{
LogHelper.LogException("", ex, "Error While Getting UserProfile by username");
return(new ProfileViewModel());
}
}
}