public static DataTable GetComplainByDaysPrint(string Days, string CompanyCD, string ord)
{
try
{
return(ComplainDBHelper.GetComplainByDaysPrint(Days, CompanyCD, ord));
}
catch
{
return(null);
}
}
public static DataTable GetComplainByTimeBehaviourPrint(string CustName, string ComplainedMan, string GroupBy, string CompanyCD, string LinkDateBegin, string LinkDateEnd, string ord)
{
try
{
return(ComplainDBHelper.GetComplainByTimeBehaviourPrint(CustName, ComplainedMan, GroupBy, CompanyCD, LinkDateBegin, LinkDateEnd, ord));
}
catch
{
return(null);
}
}
/// <summary>
/// 零投诉客户统计_报表
/// </summary>
/// <param name="Days">天数</param>
/// <param name="CompanyCD">公司ID</param>
/// <returns>记录集</returns>
public static DataTable GetComplainByDays(string Days, string CompanyCD, int pageIndex, int pageCount, string ord, ref int TotalCount)
{
try
{
return(ComplainDBHelper.GetComplainByDays(Days, CompanyCD, pageIndex, pageCount, ord, ref TotalCount));
}
catch
{
return(null);
}
}
public static DataTable GetComplainByManPrint(string ComplainedMan, string CompanyCD, string LinkDateBegin, string LinkDateEnd, string ord)
{
try
{
return(ComplainDBHelper.GetComplainByManPrint(ComplainedMan, CompanyCD, LinkDateBegin, LinkDateEnd, ord));
}
catch
{
return(null);
}
}
public static DataTable GetComplainByTimeBehaviour(string CustName, string ComplainedMan, string GroupBy, string CompanyCD, string LinkDateBegin, string LinkDateEnd, int pageIndex, int pageCount, string ord, ref int TotalCount)
{
try
{
return(ComplainDBHelper.GetComplainByTimeBehaviour(CustName, ComplainedMan, GroupBy, CompanyCD, LinkDateBegin, LinkDateEnd, pageIndex, pageCount, ord, ref TotalCount));
}
catch
{
return(null);
}
}
/// <summary>
/// 被投诉人统计_报表
/// </summary>
/// <param name="TypeId">投诉人ID</param>
/// <param name="CompanyCD">公司ID</param>
/// <param name="LinkDateBegin">开始时间</param>
/// <param name="LinkDateEnd">结束时间</param>
/// <returns>记录集</returns>
public static DataTable GetComplainByMan(string ComplainedMan, string CompanyCD, string LinkDateBegin, string LinkDateEnd, int pageIndex, int pageCount, string ord, ref int TotalCount)
{
try
{
return(ComplainDBHelper.GetComplainByMan(ComplainedMan, CompanyCD, LinkDateBegin, LinkDateEnd, pageIndex, pageCount, ord, ref TotalCount));
}
catch
{
return(null);
}
}
public static DataTable GetComplainCountPrint(string CustName, string TypeId, string CompanyCD, string LinkDateBegin, string LinkDateEnd, string ord)
{
try
{
return(ComplainDBHelper.GetComplainCountPrint(CustName, TypeId, CompanyCD, LinkDateBegin, LinkDateEnd, ord));
}
catch
{
return(null);
}
}
/// <summary>
/// 投诉次数统计_报表
/// </summary>
/// <param name="CustName">客户名称</param>
/// <param name="TypeId">投诉分类</param>
/// <param name="CompanyCD">公司ID</param>
/// <param name="LinkDateBegin">开始时间</param>
/// <param name="LinkDateEnd">结束时间</param>
/// <returns>记录集</returns>
public static DataTable GetComplainCount(string CustName, string TypeId, string CompanyCD, string LinkDateBegin, string LinkDateEnd, int pageIndex, int pageCount, string ord, ref int TotalCount)
{
try
{
return(ComplainDBHelper.GetComplainCount(CustName, TypeId, CompanyCD, LinkDateBegin, LinkDateEnd, pageIndex, pageCount, ord, ref TotalCount));
}
catch
{
return(null);
}
}
/// <summary>
/// 修改客户投诉信息的方法
/// </summary>
/// <param name="CustComplainM">客户投诉信息</param>
/// <returns>操作结果</returns>
public static bool UpdateComplain(CustComplainModel CustComplainM)
{
UserInfoUtil userInfo = (UserInfoUtil)SessionUtil.Session["UserInfo"];
LogInfoModel logModel = new LogInfoModel(); //操作日志
bool isSucc = false; //定义返回变量
#region 设置操作日志内容
//设置公司代码
logModel.CompanyCD = userInfo.CompanyCD;
//设置登陆用户ID
logModel.UserID = userInfo.UserID;
//设置模块ID 模块ID在ConstUtil中定义，以便维护
logModel.ModuleID = ConstUtil.MODULE_ID_CUST_COMPLAIN_LIST;
//操作单据编号 投诉单编号
logModel.ObjectID = CustComplainM.ComplainNo;
//操作对象 操作的表信息
logModel.ObjectName = ConstUtil.TABLE_NAME_COMPLAIN;
//涉及关键元素 涉及其他业务、表关系
logModel.Element = string.Empty;
//备注 操作类型
logModel.Remark = ConstUtil.LOG_PROCESS_UPDATE;
#endregion
try
{
isSucc = ComplainDBHelper.UpdateComplain(CustComplainM);
}
catch (System.Exception ex)
{
#region 操作失败时记录日志到文件
//定义变量
LogInfo logSys = new LogInfo();
//设置日志类型 需要指定为系统日志
logSys.Type = LogInfo.LogType.SYSTEM;
//指定系统日志类型 出错信息
logSys.SystemKind = LogInfo.SystemLogKind.SYSTEM_ERROR;
//指定登陆用户信息
logSys.UserInfo = userInfo;
//设定模块ID
logSys.ModuleID = ConstUtil.MODULE_ID_CUST_COMPLAIN_LIST;
//描述
logSys.Description = ex.ToString();
//输出日志
LogUtil.WriteLog(logSys);
#endregion
}
if (isSucc)//操作成功
{
logModel.Remark += "成功";
}
else//操作失败
{
logModel.Remark += "失败";
}
//记录日志
LogDBHelper.InsertLog(logModel);
return(isSucc);
}
/// <summary>
/// 导出客户投诉信息
/// </summary>
/// <param name="CustID"></param>
/// <param name="CustComplainM"></param>
/// <param name="ComplainBegin"></param>
/// <param name="ComplainEnd"></param>
/// <param name="CustLinkMan"></param>
/// <param name="DestClerk"></param>
/// <param name="ord"></param>
/// <returns></returns>
public static DataTable ExportComplainInfo(string CanUserID, string CustID, CustComplainModel CustComplainM, string ComplainBegin, string ComplainEnd, string CustLinkMan, string DestClerk, string ord)
{
return(ComplainDBHelper.ExportComplainInfo(CanUserID, CustID, CustComplainM, ComplainBegin, ComplainEnd, CustLinkMan, DestClerk, ord));
}
/// <summary>
/// 客户投诉信息打印
/// </summary>
/// <param name="CompanyCD"></param>
/// <param name="ComplainID"></param>
/// <returns></returns>
public static DataTable PrintComplain(string CompanyCD, string ComplainID)
{
return(ComplainDBHelper.PrintComplain(CompanyCD, ComplainID));
}
/// <summary>
/// 根据投诉ID获取此条投诉信息
/// </summary>
/// <param name="CompanyCD">公司代码</param>
/// <param name="ComplainID">投诉ID</param>
/// <returns>返回记录</returns>
public static DataTable GetComplainInfoByID(string CompanyCD, int ComplainID)
{
return(ComplainDBHelper.GetComplainInfoByID(CompanyCD, ComplainID));
}
public static DataTable GetComplainInfoByComplainPerson(string ComplainPerson, string CustName, CustComplainModel CustComplainM, string ComplainBegin, string ComplainEnd, string CustLinkMan, string DestClerk, int pageIndex, int pageCount, string ord, ref int totalCount)
{
return(ComplainDBHelper.GetComplainInfoByComplainPerson(ComplainPerson, CustName, CustComplainM, ComplainBegin, ComplainEnd, CustLinkMan, DestClerk, pageIndex, pageCount, ord, ref totalCount));
}