/// <summary>
/// 客服断连处理
/// </summary>
public void ServicerOnDisconnected(ServicerOnDisconnectedDto servicerOnDisconnectedDto)
{
ServiceConnectRecords ServiceConnectRecordsModel = _serviceConnectRecords.FirstOrDefault(e => e.ServiceId == servicerOnDisconnectedDto.ServiceId);
ServiceConnectRecordsModel.ServiceState = OrderInfo.LoginState.OffLine;
_serviceConnectRecords.Update(ServiceConnectRecordsModel);
List <ServiceRecords> ServiceRecordsList = _serviceRecords.GetAllList(e => e.ServiceId == servicerOnDisconnectedDto.ServiceId && e.ServiceState == OrderInfo.LoginState.Online);
foreach (var item in ServiceRecordsList)
{
item.ServiceUnContentDate = DateTime.Now;
item.ServiceState = OrderInfo.LoginState.OffLine;
_serviceRecords.Update(item);
ChatRecords ChatRecordsModel = new ChatRecords();
ChatRecordsModel = EntityHelper.CopyValue(item, ChatRecordsModel);
ChatRecordsModel.Id = 0;
ChatRecordsModel.ServiceRecordsId = item.Id;
ChatRecordsModel.SendInfoType = OrderInfo.SendInfoType.TextInfo;
ChatRecordsModel.SendSource = OrderInfo.TerminalRefer.system;
ChatRecordsModel.SendContent = "客服下线";
ChatRecordsModel.SendDateTime = DateTime.Now;
ChatRecordsModel.ReceiveState = OrderInfo.ReceiveState.Received;
_chatRecords.Insert(ChatRecordsModel);
}
}
async Task ExecuteLoadChatRecordsCommand()
{
if (IsBusy)
{
return;
}
IsBusy = true;
try
{
ChatRecords.Clear();
var chatRecords = await DataStore.GetChatRecordsAsync(true);
ChatRecords.ReplaceRange(chatRecords);
}
catch (Exception ex)
{
Debug.WriteLine(ex);
MessagingCenter.Send(new MessagingCenterAlert
{
Title = "Error",
Message = "Unable to load items.",
Cancel = "OK"
}, "message");
}
finally
{
IsBusy = false;
}
}
/// <summary>
/// 用户断连处理
/// </summary>
public void CustomerOnDisconnected(CustomerOnDisconnectedDto customerOnDisconnectedDto)
{
ServiceRecords ServiceRecordsModel = _serviceRecords.FirstOrDefault(e => e.Id == customerOnDisconnectedDto.ServiceRecordId);
ServiceRecordsModel.CustomerUnContentDate = DateTime.Now;
ServiceRecordsModel.CustomerState = OrderInfo.LoginState.OffLine;
_serviceRecords.Update(ServiceRecordsModel);
CustomerConnectRecords CustomerConnectRecordsModel = _customerConnectRecords.FirstOrDefault(e => e.DeviceId == customerOnDisconnectedDto.DeviceId);
CustomerConnectRecordsModel.CustomerState = OrderInfo.LoginState.OffLine;
_customerConnectRecords.Update(CustomerConnectRecordsModel);
ChatRecords ChatRecordsModel = new ChatRecords();
ChatRecordsModel = EntityHelper.CopyValue(ServiceRecordsModel, ChatRecordsModel);
ChatRecordsModel.Id = 0;
ChatRecordsModel.ServiceRecordsId = customerOnDisconnectedDto.ServiceRecordId;
ChatRecordsModel.SendInfoType = OrderInfo.SendInfoType.TextInfo;
ChatRecordsModel.SendSource = OrderInfo.TerminalRefer.system;
ChatRecordsModel.SendContent = "用户下线";
ChatRecordsModel.SendDateTime = DateTime.Now;
ChatRecordsModel.ReceiveState = OrderInfo.ReceiveState.Received;
_chatRecords.Insert(ChatRecordsModel);
}
/// <summary>
/// 添加聊天记录
/// </summary>
/// <param name="UID"></param>
/// <param name="SendUID"></param>
/// <param name="MsgText"></param>
/// <returns></returns>
public int AddRecords(string UID, string SendUID, string MsgText)
{
if (string.IsNullOrEmpty(UID))
{
return(-2);//接收人UID不能为空
}
if (string.IsNullOrEmpty(SendUID))
{
return(-3);//发送人UID不能为空
}
if (string.IsNullOrEmpty(MsgText))
{
return(-4);//消息文本不能为空
}
UsersDAL uDAL = new UsersDAL();
if (uDAL.Query(UID) == null)
{
return(-5);//接收人UID不存在
}
if (uDAL.Query(SendUID) == null)
{
return(-6);//发送人UID不存在
}
ChatRecords entity = new ChatRecords();
return(dal.AddRecords(entity));
}
private void SendMessageHandler(SendMessage sendMessage)
{
var record = new ChatRecord()
{
UserName = sendMessage.UserName,
Content = sendMessage.Content,
SendDateTime = sendMessage.SendDateTime
};
ChatRecords.Add(record);
}
private void ConnectionLostHandler()
{
MessageBox.Show("与服务端的连接丢失");
ChatUserInfos.Clear();
ChatRecords.Clear();
NetworkClient.Stop();
GlobalValue.IsInRoom = false;
MainWindow.VM.Status = "Not in room....";
}
/// <summary>
/// 添加聊天记录
/// </summary>
/// <param name="addChatRecordsDto"></param>
public BaseOutput AddChatRecords(AddChatRecordsDto addChatRecordsDto)
{
BaseOutput output = new BaseOutput();
ServiceRecords ServiceRecordsModel = _serviceRecords.GetAllList(e => e.ServiceId == addChatRecordsDto.ServicerId && e.CustomerDeviceId == addChatRecordsDto.CustomerDeviceId)
.OrderByDescending(e => e.CustomerContentDate).FirstOrDefault();
ChatRecords ChatRecordsModel = new ChatRecords();
ChatRecordsModel = EntityHelper.CopyValue(ServiceRecordsModel, ChatRecordsModel);
ChatRecordsModel.Id = 0;
ChatRecordsModel.ServiceRecordsId = ServiceRecordsModel.Id;
ChatRecordsModel.SendSource = addChatRecordsDto.SendSource;
ChatRecordsModel.SendDateTime = DateTime.Now;
ChatRecordsModel.SendContent = addChatRecordsDto.SendContent;
ChatRecordsModel.ReceiveState = OrderInfo.ReceiveState.Received;
_chatRecords.Insert(ChatRecordsModel);
return(output);
}
private void RoomCloseHandler()
{
MessageBox.Show("当前房间已关闭");
ChatUserInfos.Clear();
ChatRecords.Clear();
NetworkClient.Stop();
if (GlobalValue.IsRoomMaster)
{
GlobalValue.IsRoomMaster = false;
BroadcastServer.Stop();
NetworkServer.Stop();
}
GlobalValue.IsInRoom = false;
MainWindow.VM.Status = "Not in room....";
}
private void UserExitHandler(UserExit userExit)
{
if (isSelfExitRoom)
{
isSelfExitRoom = false;
MessageBox.Show("你已经离开了房间");
ChatUserInfos.Clear();
ChatRecords.Clear();
NetworkClient.Stop();
GlobalValue.IsInRoom = false;
MainWindow.VM.Status = "Not in room....";
return;
}
ChatUserInfo chatUserInfo = ChatUserInfos.FirstOrDefault(c => c.UserName.Equals(userExit.UserName));
if (chatUserInfo != null)
{
ChatUserInfos.Remove(chatUserInfo);
}
}
private void HandleDataReceived(IAsyncResult ar)
{
TCPClientState state = (TCPClientState)ar.AsyncState;
NetworkStream stream = state.NetworkStream;
if (state != null)
{
int recv = 0;
try
{
recv = stream.EndRead(ar);
byte[] buff = new byte[recv];
Buffer.BlockCopy(state.Buffer, 0, buff, 0, recv);
String str = Encoding.UTF8.GetString(buff);
string instruction = str.Substring(0, 4);
string content = str.Substring(4);
switch (instruction)
{
case "@01@":
string[] addInfo = content.Split(',');
string userName = addInfo[0];
string password = addInfo[1];
string sql = "SELECT * FROM useraccount WHERE UserName=@UserName AND Password=@Password";
List <UserAccount> accounts = DBHelper.QueryToList <UserAccount>(sql, new MySqlParameter[] { new MySqlParameter("UserName", userName), new MySqlParameter("Password", password) });
if (accounts.Count > 0)
{
state.userId = accounts[0].UserId;
state.clientName = accounts[0].NickName;
this.Invoke((EventHandler) delegate {
cbClientList.Items.Add(accounts[0].NickName);
});
string user = JsonConvert.SerializeObject(accounts[0]);
Send(state.TcpClient, Encoding.UTF8.GetBytes("@01@" + user));
}
else
{
Send(state.TcpClient, Encoding.UTF8.GetBytes("@01@0"));
}
break;
case "@2@":
this.Invoke(new MethodInvoker(() => {
this.tbChatContent.AppendText(state.clientName + " 发来：" + content + "\n");
}));
break;
case "@02@":
string getFriends = "SELECT * FROM useraccount WHERE UserId in (SELECT f.FriendId FROM friend f LEFT JOIN useraccount u ON f.SelfId=u.UserId WHERE u.UserId=@UserId);";
List <UserAccount> friends = DBHelper.QueryToList <UserAccount>(getFriends, new MySqlParameter[] { new MySqlParameter("UserId", state.userId) });
string jsonOfFriends = JsonConvert.SerializeObject(friends);
Send(state.TcpClient, Encoding.UTF8.GetBytes("@02@" + jsonOfFriends));
break;
case "@03@":
string searchByNickName = "select * from useraccount where NickName like '%" + content + "%'";
List <UserAccount> userAccounts = DBHelper.QueryToList <UserAccount>(searchByNickName, new MySqlParameter[] {});
string jsonOfPersons = JsonConvert.SerializeObject(userAccounts);
Send(state.TcpClient, Encoding.UTF8.GetBytes("@03@" + jsonOfPersons));
break;
case "@04@":
ChatRecords record = JsonConvert.DeserializeObject <ChatRecords>(content);
if (record != null)
{
string addRecord = "INSERT chatrecords VALUES(@RecordId,@FromId,@ToId,@SendTime,@Content)";
DBHelper.AddData(addRecord, new MySqlParameter[] { new MySqlParameter("RecordId", record.RecordId), new MySqlParameter("FromId", record.FromId)
, new MySqlParameter("ToId", record.ToId), new MySqlParameter("SendTime", record.SendTime), new MySqlParameter("Content", record.Content) });
this.Invoke((EventHandler) delegate
{
tbChatContent.AppendText("" + record.FromId + "→" + record.ToId + ":" + record.Content + "\n");
});
}
var res = clientList.Where(u => u.userId == record.ToId).ToList();
if (res.Count > 0)
{
Send(res[0].TcpClient, Encoding.UTF8.GetBytes("@04@" + content));
}
break;
default:
break;
}
}
catch (Exception ex)
{
recv = 0;
stream.Close();
state.TcpClient.Close();
clientList.Remove(state);
this.Invoke(new MethodInvoker(() => {
this.tbLog.AppendText(DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss " + state.ClientAddr + " 断开连接！\n"));
this.cbClientList.Items.Clear();
foreach (TCPClientState s in clientList)
{
this.cbClientList.Items.Add(s.clientName);
}
}));
return;
//MessageBox.Show(ex.Message);
}
try
{
stream.BeginRead(state.Buffer, 0, state.Buffer.Length, HandleDataReceived, state);
}catch (Exception ex)
{
MessageBox.Show(ex.Message);
}
}
}
/// <summary>
/// 添加客户,并建立连接
/// </summary>
/// <param name="addCustomerConnectRecordsDto"></param>
public BaseDataOutput <int> AddServiceConnectRecords(AddCustomerConnectRecordsDto addCustomerConnectRecordsDto)
{
BaseDataOutput <int> output = new BaseDataOutput <int>();
int CustomerConnectRecordsId = 0;
int ServiceRecordsId = 0;
ChatRecords ChatRecordsModel = new ChatRecords();
//处理客户记录表
CustomerConnectRecords CustomerConnectRecordsModel = _CustomerConnectRecords.FirstOrDefault(e => e.DeviceId == addCustomerConnectRecordsDto.DeviceId);
if (CustomerConnectRecordsModel == null)
{
CustomerConnectRecords NewCustomerConnectRecordsModel = new CustomerConnectRecords();
NewCustomerConnectRecordsModel = EntityHelper.CopyValue(addCustomerConnectRecordsDto, NewCustomerConnectRecordsModel);
NewCustomerConnectRecordsModel.CustomerState = OrderInfo.LoginState.Online;
CustomerConnectRecordsId = _CustomerConnectRecords.InsertAndGetId(NewCustomerConnectRecordsModel);
}
else
{
CustomerConnectRecordsModel.CustomerState = OrderInfo.LoginState.Online;
_CustomerConnectRecords.Update(CustomerConnectRecordsModel);
CustomerConnectRecordsId = CustomerConnectRecordsModel.Id;
}
//处理连接记录表
ServiceRecords ServiceRecordsModel = new ServiceRecords();
ServiceRecordsModel = EntityHelper.CopyValue(addCustomerConnectRecordsDto, ServiceRecordsModel);
ServiceRecordsModel.CustomerDeviceId = addCustomerConnectRecordsDto.DeviceId;
//连接记录表-处理客户信息
ServiceRecordsModel.CustomerConnectRecordsId = CustomerConnectRecordsId;
ServiceRecordsModel.CustomerContentDate = DateTime.Now;
ServiceRecordsModel.CustomerState = OrderInfo.LoginState.Online;
//连接记录表-如果匹配到客服，则处理客服信息
if (addCustomerConnectRecordsDto.ServiceId != null)
{
ServiceConnectRecords ServiceConnectRecordsModel = _ServiceConnectRecords.FirstOrDefault(e => e.ServiceId == addCustomerConnectRecordsDto.ServiceId);
if (ServiceConnectRecordsModel != null)
{
//连接记录表-处理客服信息
ServiceRecordsModel = EntityHelper.CopyValue(ServiceConnectRecordsModel, ServiceRecordsModel);
ServiceRecordsModel.Id = 0;
ServiceRecordsModel.ServiceConnectRecordsId = ServiceConnectRecordsModel.Id;
ServiceRecordsModel.ServiceId = addCustomerConnectRecordsDto.ServiceId;
ServiceRecordsModel.ServiceContentDate = DateTime.Now;
ServiceRecordsModel.ServiceState = OrderInfo.LoginState.Online;
ServiceConnectRecordsModel.ServiceCount += 1;
_ServiceConnectRecords.Update(ServiceConnectRecordsModel);
//聊天记录表-处理客服信息
ChatRecordsModel = EntityHelper.CopyValue(ServiceConnectRecordsModel, ChatRecordsModel);
ChatRecordsModel.ServiceId = addCustomerConnectRecordsDto.ServiceId;
}
}
ServiceRecordsId = _ServiceRecords.InsertAndGetId(ServiceRecordsModel);
//聊天记录表-处理客户信息
ChatRecordsModel = EntityHelper.CopyValue(addCustomerConnectRecordsDto, ChatRecordsModel);
ChatRecordsModel.Id = 0;
ChatRecordsModel.CustomerDeviceId = addCustomerConnectRecordsDto.DeviceId;
//聊天记录表-处理聊天信息
ChatRecordsModel.ServiceRecordsId = ServiceRecordsId;
ChatRecordsModel.SendInfoType = OrderInfo.SendInfoType.TextInfo;
ChatRecordsModel.SendSource = OrderInfo.TerminalRefer.system;
ChatRecordsModel.SendContent = "客服[" + ChatRecordsModel.ServiceNickName + "]为您服务";
ChatRecordsModel.SendDateTime = DateTime.Now;
ChatRecordsModel.ReceiveState = OrderInfo.ReceiveState.Received;
_ChatRecords.Insert(ChatRecordsModel);
output.Data = ServiceRecordsId;
return(output);
}
/// <summary>
/// 添加聊天记录
/// </summary>
/// <param name="entity"></param>
/// <returns></returns>
public int AddRecords(ChatRecords entity)
{
db.ChatRecords.Add(entity);
return(db.SaveChanges());
}
