public ActionResult CallQueueSchedulingReportCompleted(string id, CallQueueSchedulingReportListModel model)
{
if (id == null)
{
return(Content("Model can't be null."));
}
if (model == null || model.Collection == null || model.Collection.Count() < 1)
{
return(Content("Model can't be null."));
}
RemoveProcess(id);
var exporter = ExportableDataGeneratorProcessManager <ViewModelBase, ModelFilterBase> .GetCsvExporter <CallQueueSchedulingReportModel>();
var message = WriteCsv(string.Format("CallQueueCustomerReport_{0}.csv", id), exporter, model.Collection, RequestSubcriberChannelNames.CallQueueSchedulingReportQueue, RequestSubcriberChannelNames.CallQueueSchedulingReportChannel);
return(Content(message));
}
public CallQueueSchedulingReportListModel Create(IEnumerable <CallQueueCustomerCallDetails> callQueueCustomerCallDetailsView, List <Customer> customers,
IEnumerable <Core.Sales.Domain.CorporateCustomerCustomTag> customerTags, IEnumerable <OrderedPair <long, string> > registeredbyAgentNameIdPair, IEnumerable <Event> events,
IEnumerable <Organization> organizations, IEnumerable <CallQueue> callQueues)
{
var model = new CallQueueSchedulingReportListModel();
var collection = new List <CallQueueSchedulingReportModel>();
callQueueCustomerCallDetailsView.ToList().ForEach(c =>
{
var customer = (from cd in customers where cd.CustomerId == c.CalledCustomerId select cd).First();
var eventDetail = events != null ? events.SingleOrDefault(x => x.Id == c.EventId) : null;
var customerTag = "N/A";
if (customerTags != null && customerTags.Any())
{
var customTag = (from ct in customerTags where ct.CustomerId == c.CalledCustomerId select ct.Tag).ToArray();
if (customTag != null && customTag.Any())
{
customerTag = string.Join(", ", customTag);
}
}
var healthPlanName = "N/A";
if (!organizations.IsNullOrEmpty())
{
healthPlanName = organizations.Single(x => x.Id == c.HealthPlanId).Name;
}
var callqueueName = "N/A";
if (!callQueues.IsNullOrEmpty())
{
callqueueName = callQueues.Single(x => x.Id == c.CallQueueId).Name;
}
var agentName = "N/A";
if (registeredbyAgentNameIdPair != null && registeredbyAgentNameIdPair.Any())
{
agentName = registeredbyAgentNameIdPair.Single(ap => ap.FirstValue == c.CreatedByOrgRoleUserId).SecondValue;
}
var callOutreachTime = String.Format("{0:hh:mm tt}", c.CallDateTime);
var outreachcallQueueModel = new CallQueueSchedulingReportModel
{
CustomerId = c.CalledCustomerId,
Name = customer.Name,
MemberId = customer.InsuranceId,
DateOfBirth = customer.DateOfBirth,
CallDate = c.CallDateTime.Date,
CallTime = callOutreachTime,
EventDate = eventDetail != null ? eventDetail.EventDate : (DateTime?)null,
EventId = eventDetail != null ? eventDetail.Id.ToString() : "N/A",
Agent = agentName,
Tag = customer.Tag,
CustomTags = customerTag,
HealthPlan = healthPlanName,
CallQueue = callqueueName
};
collection.Add(outreachcallQueueModel);
});
model.Collection = collection;
return(model);
}
