public async Task <IActionResult> UpdateTicket(AreaUserTicket model)
{
if (User.Identity.IsAuthenticated)
{
var user = User.Identity.Name;
await _unitOfWork.TicketControl.UpdateTicket(model, user);
_unitOfWork.Complete();
}
return(RedirectToAction(nameof(Index)));
}
public async Task UpdateTicket(AreaUserTicket formData, string userName)
{
var model = _context.ClamUserSystemTickets.Find(formData.SystemTicketId);
_context.Entry(model).Entity.TicketResponse = formData.TicketResponse;
_context.Entry(model).Entity.TicketStatus = formData.TicketStatus;
_context.Entry(model).Entity.DesignatedMember = userName;
_context.Entry(model).Entity.LastModified = DateTime.Now;
_context.Entry(model).State = EntityState.Modified;
_context.Update(model);
await _context.SaveChangesAsync();
}
public async Task <IActionResult> ShortCutCreate(AreaUserTicket model)
{
try
{
// TODO: Add insert logic here
var user = User.Identity.Name;
await _unitOfWork.TicketControl.AddAsyncTicket(model, user);
_unitOfWork.Complete();
return(RedirectToAction(nameof(Index), "Home"));
}
catch
{
return(View());
}
}
public async Task AddTicket(AreaUserTicket model, string userName)
{
var user = await _userManager.FindByNameAsync(userName);
var ticketResponse = "Please be patient, will look into the matter as soon as possible.";
var standardStatus = "Pending Review";
var standardDesignation = "Unassigned Member";
ClamUserSystemTicket result = new ClamUserSystemTicket()
{
TicketTitle = model.TicketTitle,
TicketMessage = model.TicketMessage,
TicketStatus = standardStatus,
TicketResponse = ticketResponse,
UserId = user.Id,
DesignatedMember = standardDesignation,
LastModified = DateTime.Now,
DateCreated = DateTime.Now
};
_context.Add(result);
_context.SaveChanges();
}
