public IHttpActionResult AddSupportTicket(AddSupportTicketRequest addSupportTicketRequest)
{
var responses = new Responses();
try
{
if (!ModelState.IsValid)
{
return(BadRequest(ModelState));
}
var supportTicket = new SupportTicket()
{
UserId = Utility.UserId,
TopicId = addSupportTicketRequest.TopicId,
SubTopicId = addSupportTicketRequest.SubTopicId,
QueryTitle = addSupportTicketRequest.QueryTitle,
DepartmentId = addSupportTicketRequest.DepartmentId,
Query = addSupportTicketRequest.Query,
CreatedBy = Utility.UserId
};
int result = iSupportTicket.AddSupportTicket(supportTicket);
if (result > 0)
{
responses.Status = Utility.SUCCESS_STATUS_RESPONSE;
responses.Description = "Post query added successfully.";
}
else
{
responses.Status = Utility.ERROR_STATUS_RESPONSE;
responses.Description = "Error while adding post query.";
}
}
catch (Exception ex)
{
responses.Status = Utility.ERROR_STATUS_RESPONSE;
responses.Description = "Error while adding post query.";
Utility.WriteLog("AddSupportTicket", addSupportTicketRequest, "Error while adding supportticket. (SupportTicketAdminController)", ex.ToString());
}
return(Ok(responses));
}
public IHttpActionResult AddSupportTicket(AddSupportTicketRequest addSupportTicketRequest)
{
var responses = new Responses();
try
{
if (!ModelState.IsValid)
{
return(BadRequest(ModelState));
}
var supportTicket = new SupportTicket()
{
UserId = Utility.UserId,
TopicId = addSupportTicketRequest.TopicId,
SubTopicId = addSupportTicketRequest.SubTopicId,
QueryTitle = addSupportTicketRequest.QueryTitle,
DepartmentId = addSupportTicketRequest.DepartmentId,
Query = addSupportTicketRequest.Query,
CreatedBy = Utility.UserId
};
int result = iSupportTicket.AddSupportTicket(supportTicket);
if (result > 0)
{
bool isSentMail = false;
if (addSupportTicketRequest.DepartmentId != null)
{
var supportTicketEmailHtmlCode = System.IO.File.ReadAllText(string.Format("{0}", HttpContext.Current.Server.MapPath(string.Format("{0}{1}", ConfigurationManager.AppSettings["EmailTemplatePath"], ConfigurationManager.AppSettings["SupportTicketForUserEmailTemplate"]))));
var mainTemplateHtmlCode = System.IO.File.ReadAllText(string.Format("{0}", HttpContext.Current.Server.MapPath(string.Format("{0}{1}", ConfigurationManager.AppSettings["EmailTemplatePath"], ConfigurationManager.AppSettings["MainEmailTemplate"]))));
mainTemplateHtmlCode = mainTemplateHtmlCode.Replace("[SITEURL]", ConfigurationManager.AppSettings["SiteUrl"]);
mainTemplateHtmlCode = mainTemplateHtmlCode.Replace("[SITENAME]", ConfigurationManager.AppSettings["SiteName"]);
mainTemplateHtmlCode = mainTemplateHtmlCode.Replace("[PAGECONTENT]", supportTicketEmailHtmlCode);
string subject = "Support Ticket | Demystify Fema";
string body = mainTemplateHtmlCode;
string displayName = ConfigurationManager.AppSettings["SiteName"];
isSentMail = Utility.SendMail(ConfigurationManager.AppSettings["AdminEmailId"], string.Empty, string.Empty, subject, body, displayName, string.Empty, true);
}
else
{
var supportTicketEmailHtmlCode = System.IO.File.ReadAllText(string.Format("{0}", HttpContext.Current.Server.MapPath(string.Format("{0}{1}", ConfigurationManager.AppSettings["EmailTemplatePath"], ConfigurationManager.AppSettings["PostQueryForUserEmailTemplate"]))));
var mainTemplateHtmlCode = System.IO.File.ReadAllText(string.Format("{0}", HttpContext.Current.Server.MapPath(string.Format("{0}{1}", ConfigurationManager.AppSettings["EmailTemplatePath"], ConfigurationManager.AppSettings["MainEmailTemplate"]))));
mainTemplateHtmlCode = mainTemplateHtmlCode.Replace("[SITEURL]", ConfigurationManager.AppSettings["SiteUrl"]);
mainTemplateHtmlCode = mainTemplateHtmlCode.Replace("[SITENAME]", ConfigurationManager.AppSettings["SiteName"]);
mainTemplateHtmlCode = mainTemplateHtmlCode.Replace("[PAGECONTENT]", supportTicketEmailHtmlCode);
string subject = "Post Query | Demystify Fema";
string body = mainTemplateHtmlCode;
string displayName = ConfigurationManager.AppSettings["SiteName"];
isSentMail = Utility.SendMail(ConfigurationManager.AppSettings["AdminEmailId"], string.Empty, string.Empty, subject, body, displayName, string.Empty, true);
}
try
{
var objSupportTicket = new SupportTicket()
{
SupportTicketId = result,
IsMailSentToAdmin = isSentMail,
ModifiedBy = Utility.UserId
};
iSupportTicket.UpdateSupportTicketMailSent(objSupportTicket);
}
catch (Exception ex)
{
Utility.WriteLog("AddSupportTicket", addSupportTicketRequest, "Error while update supportticket mailsent. (SupportTicketUserController)", ex.ToString());
}
responses.Status = Utility.SUCCESS_STATUS_RESPONSE;
responses.Description = "Post query added successfully.";
}
else
{
responses.Status = Utility.ERROR_STATUS_RESPONSE;
responses.Description = "Error while adding post query.";
}
}
catch (Exception ex)
{
responses.Status = Utility.ERROR_STATUS_RESPONSE;
responses.Description = "Error while adding post query.";
Utility.WriteLog("AddSupportTicket", addSupportTicketRequest, "Error while adding supportticket. (SupportTicketUserController)", ex.ToString());
}
return(Ok(responses));
}