public static void Main()
{
try
{
AutotaskApiTests test = new AutotaskApiTests(
ConfigurationManager.AppSettings["APIUsername"],
ConfigurationManager.AppSettings["APIPassword"],
ConfigurationManager.AppSettings["APITrackingID"]);
// Search for a resource given a username
long resourceId = test.FindResource("RESOURCE USER NAME");
long resourceId2 = test.FindResource("RESOURCE USER NAME");
// Create Ticket Note Impersonated as resource above
AccountNote note = test.CreateAccountNoteAs(resourceId, resourceId2, DateTime.Now, DateTime.Now.AddDays(5));
// Search for a Contact given an email address
Contact contact = test.FindContact("CONTACT EMAIL ADDRESS");
// Update Contact UDF
contact = test.UpdateContactUdf(contact, "UDF NAME", "UDF VALUE");
// Update Contact Picklist UDF
contact = test.UpdateContactUdfPicklist(contact, "UDF NAME", "UDF PICKLIST LABEL");
// Create NEW Contact with UDF
Contact newContact = test.CreateContact(Convert.ToInt64(contact.AccountID), "FIRST NAME", "LAST NAME", "EMAIL", "UDF NAME", "UDF VALUE");
}
catch (Exception ex)
{
throw new Exception("Error: " + ex.Message);
}
}
public void SaveAccountNote()
{
var accountNote = new AccountNote
{
AccountId = 0,
ActionDate = DateTime.Now.ToShortDateString(),
EntryDate = DateTime.Now.ToShortDateString(),
Status = true,
Subject = "A new note about this account",
Note = "A Note Here."
};
var newAccountNote = Api.AccountNoteRequest.Save(accountNote);
}
public AccountNote Save(AccountNote accountNote)
{
var url = string.Format("AccountNote/Save?apikey={0}&companyid={1}", _apiKey, _companyId);
var request = new RestRequest(url, Method.POST)
{
JsonSerializer = new JsonSerializer()
};
request.RequestFormat = DataFormat.Json;
request.AddBody(accountNote);
var response = _client.Execute <AccountNote>(request);
return(response.Data);
}
/// <summary>
/// Creates a ticket note by the provided resource id using Impersonation.
/// </summary>
/// <param name="assignResourceId">The resource id.</param>
/// <returns>A new ticket note.</returns>
public AccountNote CreateAccountNoteAs(long impersonateResourceId, long assignResourceId, DateTime startDateTime, DateTime endDateTime)
{
AccountNote retNote = null;
Field[] fields = this.atwsServices.GetFieldInfo("AccountNote");
string actionTypeValue = PickListValueFromField(fields, "ActionType", "General");
AccountNote note = new AccountNote
{
id = 0,
AccountID = 0,
Note = "Test note created via impersonation",
StartDateTime = startDateTime,
EndDateTime = endDateTime,
ActionType = actionTypeValue,
AssignedResourceID = assignResourceId
};
Entity[] entContact = { note };
this.atwsServices.AutotaskIntegrationsValue.ImpersonateAsResourceID = (int)impersonateResourceId;
ATWSResponse respContact = this.atwsServices.create(entContact);
if (respContact.ReturnCode > 0 && respContact.EntityResults.Length > 0)
{
retNote = (AccountNote)respContact.EntityResults[0];
}
else
{
if (respContact.EntityReturnInfoResults.Length > 0)
{
throw new Exception("Could not create the Account Note: " + respContact.EntityReturnInfoResults[0].Message);
}
}
return(retNote);
}