public async Task <AcceptWecharState> CreateAcceptWecharState(AcceptWecharState AcceptWecharStateInfo)
{
//AcceptWecharStateInfo.Id= _repository.InsertAndGetId(AcceptWecharStateInfo);
//return AcceptWecharStateInfo;
// 不做数据返回操作
return(await _repository.InsertAsync(AcceptWecharStateInfo));
}
/// <summary>
/// 接受消息
/// </summary>
/// <param name="requestDoc"></param>
/// <returns></returns>
public async Task <ObjectResultModule> AcceptWechar(XDocument requestDoc)
{
using (var unitOfWork = _unitOfWorkManager.Begin())
{
// 将接收到的消息存储
AcceptTencentWechar acceptTencentWechar = new AcceptTencentWechar();
acceptTencentWechar.ToUserName = JsonHelper.GetXmlValue(requestDoc, "ToUserName");
acceptTencentWechar.FromUserName = JsonHelper.GetXmlValue(requestDoc, "FromUserName");
acceptTencentWechar.CreateTime = JsonHelper.GetXmlValue(requestDoc, "CreateTime");
acceptTencentWechar.MsgType = JsonHelper.GetXmlValue(requestDoc, "MsgType");
acceptTencentWechar.Content = JsonHelper.GetXmlValue(requestDoc, "Content");
acceptTencentWechar.PicUrl = JsonHelper.GetXmlValue(requestDoc, "PicUrl");
acceptTencentWechar.MediaId = JsonHelper.GetXmlValue(requestDoc, "MediaId");
acceptTencentWechar.ThumbMediaId = JsonHelper.GetXmlValue(requestDoc, "ThumbMediaId");
acceptTencentWechar.Format = JsonHelper.GetXmlValue(requestDoc, "Format");
acceptTencentWechar.Recognition = JsonHelper.GetXmlValue(requestDoc, "Recognition");
acceptTencentWechar.Title = JsonHelper.GetXmlValue(requestDoc, "Title");
acceptTencentWechar.Description = JsonHelper.GetXmlValue(requestDoc, "Description");
acceptTencentWechar.Url = JsonHelper.GetXmlValue(requestDoc, "Url");
acceptTencentWechar.Location_X = JsonHelper.GetXmlValue(requestDoc, "Location_X");
acceptTencentWechar.Location_Y = JsonHelper.GetXmlValue(requestDoc, "Location_Y");
acceptTencentWechar.Scale = JsonHelper.GetXmlValue(requestDoc, "Scale");
acceptTencentWechar.Label = JsonHelper.GetXmlValue(requestDoc, "Label");
acceptTencentWechar.MsgId = JsonHelper.GetXmlValue(requestDoc, "MsgId");
acceptTencentWechar.MessageFrom = "Consultant";
if (acceptTencentWechar.FromUserName == null)
{
return(new ObjectResultModule("", 401, ""));
}
// SystemToken systemToken = new SystemToken();
// systemToken.TokenType = "Wechar";
var Tokens = _systemTokenService.SystemTokenList("Wechar").Result;
string access_token = Tokens.access_token;
// 检测用户信息
YaeherUser YaerherUser = new YaeherUser();
try
{
TencentUserManage usermanage = new TencentUserManage();
var usermsg = usermanage.WeiXinUserInfoUtils(acceptTencentWechar.FromUserName, Tokens.access_token).Result;
if (usermsg.subscribe != 0)
{
string OperType = "用户咨询客服";
YaerherUser = await _yaeherUserService.YaeherUserInfo(usermsg, access_token, OperType);
#region 检测发送消息状态
acceptTencentWechar.FullName = YaerherUser.FullName; // 用户全称
acceptTencentWechar.CreatedBy = YaerherUser.Id; // 用户ID
acceptTencentWechar.UserImage = YaerherUser.UserImage; // 增加用户图像
acceptTencentWechar.NickName = YaerherUser.NickName; // 增加用户昵称
//检测是否客服跟进
AcceptWecharStateIn acceptWecharStateIn = new AcceptWecharStateIn();
acceptWecharStateIn.AndAlso(a => a.ConsultantOpenID == acceptTencentWechar.FromUserName);
var StateList = await _acceptWecharStateService.WecharStateList(acceptWecharStateIn);
AcceptWecharState acceptWecharState = StateList.FirstOrDefault();
bool OverTime = false;
string AcceptState = string.Empty;
if (acceptWecharState != null)
{
OverTime = acceptWecharState.AcceptTime.AddHours(2) < DateTime.Now;
AcceptState = acceptWecharState.AcceptState;
if (OverTime == true || acceptWecharState.AcceptState == "3")
{
// 需要根据当前客服排班记录查询
acceptWecharState.CustomerServiceID = 0;
acceptWecharState.CustomerServiceName = "客服";
acceptWecharState.CustomerServiceJson = "客服";
}
acceptWecharState.AcceptState = "2";
acceptWecharState.UserImage = YaerherUser.UserImage; // 增加用户图像
acceptWecharState.NickName = YaerherUser.NickName; // 增加用户昵称
acceptWecharState.ConsultantID = YaerherUser.Id;
acceptWecharState.ConsultantName = YaerherUser.FullName;
acceptWecharState.ConsultantJSON = JsonHelper.ToJson(YaerherUser);
acceptWecharState.IsReady = false;
acceptWecharState.AcceptTime = DateTime.Now;
var UpdateState = await _acceptWecharStateService.UpdateAcceptWecharState(acceptWecharState);
}
else
{
AcceptWecharState WecharState = new AcceptWecharState();
// 需要根据当前客服排班记录查询
WecharState.CustomerServiceID = 0;
WecharState.CustomerServiceName = "客服";
WecharState.CustomerServiceJson = "客服";
WecharState.UserImage = YaerherUser.UserImage; // 增加用户图像
WecharState.NickName = YaerherUser.NickName; // 增加用户昵称
WecharState.ConsultantID = YaerherUser.Id;
WecharState.ConsultantName = YaerherUser.FullName;
WecharState.ConsultantJSON = JsonHelper.ToJson(YaerherUser);
WecharState.ConsultantOpenID = acceptTencentWechar.FromUserName;
WecharState.AcceptState = "2";
WecharState.IsReady = false;
WecharState.AcceptTime = DateTime.Now;
//插入回复状态
var CreateState = await _acceptWecharStateService.CreateAcceptWecharState(WecharState);
}
#endregion
// 插入接受消息
var Result = await _acceptTencentWecharService.CreateAcceptTencent(acceptTencentWechar);
#region 关键字检索
string Content = string.Empty;
// 将特殊符过滤掉
string KeyWord = new StringHepler().FilterString(acceptTencentWechar.Content).Trim();
if (string.IsNullOrEmpty(KeyWord))
{
Content = null;
}
else
{
Content = _acceptTencentWecharService.SendWecharMesaage(KeyWord).Result;
}
if (string.IsNullOrEmpty(Content))
{
Content = null;
}
#endregion
// 当没客服跟进时先发送一条短信
if (acceptWecharState == null || AcceptState == "3" || OverTime || Content != null)
{
StringBuilder Contentsb = new StringBuilder();
Contentsb.Append("<a href=\"https://mp.weixin.qq.com/s/20iAOwP8Gzrq3zCdwMASng\">客服常见问题</a>\n");
Contentsb.Append("\n");
Contentsb.Append("客服工作时间： \n");
Contentsb.Append("周一到周五 9:00-17:30 \n");
Contentsb.Append("收到消息后我们会尽快反馈。\n");
Contentsb.Append("非工作时间请留言。\n");
// 增加问医生
Contentsb.Append("\n");
Contentsb.Append("<a href=\"" + Commons.WecharWeb + "?link=index-patient\">查看所有医生</a> ");
if (Content != null)
{
StringBuilder stringBuilder = new StringBuilder();
stringBuilder.Append(Content);
// 增加问医生
stringBuilder.Append("\n");
stringBuilder.Append("<a href=\"" + Commons.WecharWeb + "?link=index-patient\">查看所有医生</a> ");
Content = stringBuilder.ToString();
}
// 回复消息
var textSingleMessage = new TextSingleMessage()
{
ToUser = acceptTencentWechar.FromUserName,
TextContent = Content == null?Contentsb.ToString() : Content
};
textSingleMessage.Send(Tokens.access_token).ToString();
}
}
}
catch (Exception ex)
{
Logger.Info("我是一个发送消息的错误：" + ex.ToString() + "DateTime:" + DateTime.Now);
}
unitOfWork.Complete();
}
return(new ObjectResultModule("", 200, ""));
}
public async Task <AcceptWecharState> UpdateAcceptWecharState(AcceptWecharState AcceptWecharStateInfo)
{
return(await _repository.UpdateAsync(AcceptWecharStateInfo));
}