private void ProcessSnowResponse(SnowTicket snowTicket, Requester requester, int daysLeft, int emailNotification, int NoAprrovalCancelRequired)
{
bool notification = false;
if (snowTicket != null)
{
//update database status
if (!string.IsNullOrEmpty(snowTicket.change_status))
{
if (snowTicket.change_status.ToLower() == "approved")
{
string subject = Utility.GetEmailSubjects(8, DateTime.UtcNow, snowTicket.change_request_id);
string deploymentEventSescription = Utility.GetDeploymentEventSescriptions(4, snowTicket.change_request_id);
if (Utility.UpdateSnowStatus(snowTicket.change_status, snowTicket.change_request_id, requester.snowId, 0, deploymentEventSescription,requester.RequesterId))
{
Utility.SendEmail(requester.RequesterEmail, subject, Utility.GetEmailBodyApproved(snowTicket.change_request_id), requester.RequesterDisplayName);
}
}
else if (snowTicket.change_status.ToLower() == "rejected")
{
CancelTicketAndRespondToUser(requester.RequesterId, snowTicket.change_request_id, Utility.VAL_APPROVER_REJECTED, snowTicket.start_date, requester);
}
else
{
if (daysLeft <= 0 && NoAprrovalCancelRequired <=1)
{
CancelTicketAndRespondToUser(requester.RequesterId, snowTicket.change_request_id, "", snowTicket.start_date, requester, false, snowTicket.Approvals);
}
else
{
string deploymentEventSescription = string.Empty;
notification = GetNotification(daysLeft, emailNotification);
if (notification)
{
string subject = Utility.GetEmailSubjects(9, DateTime.Now, snowTicket.change_request_id);
deploymentEventSescription = Utility.GetDeploymentEventSescriptions(5,snowTicket.change_request_id);
Utility.SendEmail(requester.RequesterEmail, subject, Utility.GetEmailBodyApprovalPending(snowTicket.change_request_id, snowTicket.start_date, daysLeft.ToString(), snowTicket.Approvals), requester.RequesterDisplayName);
}
Utility.UpdateSnowStatus(snowTicket.change_status, snowTicket.change_request_id, requester.snowId, (notification) ? daysLeft : 0, deploymentEventSescription,requester.RequesterId);
}
}
}
}
}
/// <summary>
///
/// </summary>
/// <param name="response"></param>
/// <returns></returns>
private SnowTicket ParseWebResponse(WebResponse response)
{
SnowTicket result = new SnowTicket();
XmlDocument xmlDoc = new XmlDocument();
xmlDoc.Load(response.GetResponseStream());
XmlNodeList Responses = xmlDoc.GetElementsByTagName(Utility.TAG_RESPONSE_PAYLOAD);
if (Responses.Count > 1)
{
foreach (XmlNode xmlNode in Responses[1].ChildNodes)
{
SetObjectProperty(xmlNode.Name, xmlNode.InnerText, result);
}
result.IsSuccess = true;
result.HostName = GetServersListFromSnow(xmlDoc);
if (result.HostName != null && result.HostName.Count() > 0)
{
result.HostIds = GetServerIds(result.HostName);
}
}
else if (Responses.Count > 0)
{
foreach (XmlNode xmlNode in Responses[0].ChildNodes)
{
SetObjectProperty(xmlNode.Name, xmlNode.InnerText, result);
}
result.IsSuccess = true;
result.HostName = GetServersListFromSnow(xmlDoc);
if (result.HostName != null && result.HostName.Count() > 0)
{
result.HostIds = GetServerIds(result.HostName);
}
//if (result.response_type == Utility.REQUEST_TYPE_TICKET_GET)
//{
result.Approvals = GetApprovals(xmlDoc);
//}
}
else
{
result.IsSuccess = false;
XmlNodeList faults = xmlDoc.GetElementsByTagName("SOAP-ENV:Fault");
if (faults != null && faults.Count > 0)
{
foreach (XmlNode xmlNode in faults[0].ChildNodes)
{
if (xmlNode.Name == "faultcode")
{
result.Error_Code = xmlNode.InnerText;
result.faultcode = xmlNode.InnerText;
}
else
{
result.Error_Message = xmlNode.InnerText;
result.faultstring = xmlNode.InnerText;
}
}
}
}
return result;
}
