//LIST ALL AVAILABLE INTENTS THAT CAN BE DONE IN TUTION PUBLISH
public static List <IntentDefinition> GetIntentDefinitions()
{
var defs = new List <IntentDefinition>();
if (1 == 1)
{
var availCourses = new IntentDefinition(WitContantsIntent.intent_subject_courses + WitContantAction.intent_action_querytask, WitContants.salutation_acknowledge, "Do you wish to find applicable courses?");
availCourses.AddRequiredParam(WitContants.entity_grade, WitContants.entity_grade_request);
availCourses.AddRequiredParam(WitContants.entity_location, WitContants.entity_location_request1);
defs.Add(availCourses);
}
if (1 == 1)
{
var payment = new IntentDefinition(WitContantsIntent.intent_subject_payment + WitContantAction.intent_action_querytask, WitContants.salutation_acknowledge, "Do you wish to find payment details?");
payment.AddRequiredParam(WitContants.entity_location, WitContants.entity_location_request1);
payment.AddRequiredParam(WitContants.entity_subjects, WitContants.entity_subjects_request);
payment.AddRequiredParam(WitContants.entity_grade, WitContants.entity_grade_request);
defs.Add(payment);
}
if (1 == 1)
{
var complaint = new IntentDefinition(WitContantsIntent.intent_subject_complaint + WitContantAction.intent_action_dotask, WitContants.salutation_sorry, "");
//complaint.AddOptionalParam(WitContants.feedback_sentiment, WitContants.entity_location_request);
var complaint_feedback = complaint.AddRequiredParam("feedback_reason", "Can you tell me about the issue?");
complaint_feedback.AfterAnswer = WitContants.salutation_reaction_sorry;
complaint.AddRequiredParam(WitContants.entity_location, WitContants.entity_location_request2);
complaint.AddRequiredParam("GuardianMobile", "We will investigate this. Please give us your mobile number so that we can contact you.");
defs.Add(complaint);
}
if (1 == 1)
{
var doregister = new IntentDefinition(WitContantsIntent.intent_subject_registration + WitContantAction.intent_action_dotask, "", "Do you wish to register?");
doregister.AddRequiredParam("StudentFullName", "May i know the the fullname of child as shown in their indenty card?");
doregister.AddRequiredParam("StudentNRIC", "How about BC / FIN / Passport?");
doregister.AddRequiredParam("StudentBirthday", "Birthday (dd/mm/yyyy)?");
doregister.AddRequiredParam("StudentAllergies", "Does your child have any allergies?");
doregister.AddRequiredParam(WitContants.entity_grade, "What grade is your child in now?");
doregister.AddRequiredParam("GuardianAddress", "May i know your full address?");
doregister.AddRequiredParam("GuardianEmail", "Can i know your email address?");
doregister.AddRequiredParam("GuardianMobile", "And your mobile number?");
defs.Add(doregister);
}
return(defs);
}
public static string ProcessChatBotMessage(CalOneBotData chatdata)
{
if (chatdata == null)
{
return(null);
}
var reply_builder = new StringBuilder();
string intent_subject = chatdata.Entities.Intent_Subject != null ? chatdata.Entities.Intent_Subject[0].Value : "";
string intent_direction = chatdata.Entities.Intent_Direction != null ? chatdata.Entities.Intent_Direction[0].Value : "";
string default_answer = chatdata.Entities.DefaultAnswers != null ? chatdata.Entities.DefaultAnswers[0].Value : "";
// IF SUBJECT AND NOT SURE INTENT!
if (!string.IsNullOrEmpty(intent_subject) && string.IsNullOrEmpty(intent_direction))
{
// SUBJECT IS KNOW BUT DONT KNOW INTENT, ASSUME ASKING
intent_direction = WitContantAction.intent_action_querytask;
}
if (!string.IsNullOrEmpty(intent_subject) && !string.IsNullOrEmpty(intent_direction))
{
string targetIntent = intent_subject + intent_direction;
m_currentIntent = null;
m_currentIntentQuestion = null;
var ff = m_DefinitionList.Where(
m => m.Intent == targetIntent
).Select(m => m).ToList();
m_currentIntentQuestion = null;
if (ff.Count > 0)
{
m_currentIntent = ff[0];
}
if (m_currentIntent != null)
{
//INITIALIZE INTENT PARAMS
var paramList = m_currentIntent.IntentParameters.Where(m => m.IsRequired).ToList();
paramList.ForEach(m => {
m.Value = "";
AssignParameterData(m, chatdata);
});
reply_builder.Append(ReplyManager.Reply(m_currentIntent.Intent_Salutation));
var findRequiredField = m_currentIntent.IntentParameters.Where(m => m.IsRequired && string.IsNullOrEmpty(m.Value)).ToList();
if (findRequiredField.Count >= 2)
{
reply_builder.Append(ReplyManager.Reply(WitContants.salutation_askfewquestions));
}
}
}
if (m_segway != null)
{
if (default_answer == "default_yes")
{
m_currentIntent = m_segway;
}
if (m_currentIntent == null)
{
reply_builder.Append("No problem. Can I assist you in any other way?");
}
m_segway = null;
}
if (m_currentIntentQuestion != null)
{
m_currentIntentQuestion.Value = chatdata.Text; // IF NO ENTITY DETECTED AND HAS A DEFAULT QUESTION, ASSIGN IT TO THE QUESTION
//Append any remarks after an answer
reply_builder.Append(ReplyManager.Reply(m_currentIntentQuestion.AfterAnswer));
m_currentIntentQuestion = null;
}
if (chatdata.Entities.Farewell != null)
{
reply_builder.Append(ReplyManager.Reply(WitContants.entity_bye));
}
if (m_currentIntent != null)
{
var findRequiredField = m_currentIntent.IntentParameters.Where(m => m.IsRequired && string.IsNullOrEmpty(m.Value)).ToList();
bool IsIntentSatisfied = findRequiredField.Count == 0;
if (IsIntentSatisfied)
{
string intent_value = "";
if (m_currentIntent.Intent == WitContantsIntent.intent_subject_payment + WitContantAction.intent_action_querytask)
{
intent_value = CalOneBotAnswer.GetTutionPayment(m_currentIntent.IntentParameters);
}
if (m_currentIntent.Intent == WitContantsIntent.intent_subject_complaint + WitContantAction.intent_action_dotask)
{
intent_value = "I have heard you and we will get back at you as soon as possible.";
}
if (m_currentIntent.Intent == WitContantsIntent.intent_subject_registration + WitContantAction.intent_action_dotask)
{
intent_value = "Thank you. Your registration has been filed.";
}
if (m_currentIntent.Intent == WitContantsIntent.intent_subject_courses + WitContantAction.intent_action_querytask)
{
intent_value = "Math, Mandarin, Science.";
var seg1 = m_DefinitionList.Find(m => m.Intent == WitContantsIntent.intent_subject_registration + WitContantAction.intent_action_dotask);
m_SegwayList.Enqueue(seg1);
}
if (string.IsNullOrEmpty(intent_value))
{
intent_value = WitContants.no_answer_response;
}
reply_builder.Append(intent_value);
if (m_SegwayList.Count > 0)
{
m_segway = m_SegwayList.Dequeue();
reply_builder.Append("\n" + m_segway.Intent_AskToDo);
}
m_currentIntent = null;
return(reply_builder.ToString());
}
if (findRequiredField.Count > 0)
{
m_currentIntentQuestion = findRequiredField[0];
m_currentIntentQuestion.Value = "";
reply_builder.Append(m_currentIntentQuestion.QuestionIfMissing);
}
else
{
reply_builder.Append("Processing.");
}
}
return(reply_builder.ToString());
}
static IntentManager()
{
m_DefinitionList = IntentDefinition.GetIntentDefinitions();
}