/// <summary>
/// Submits a support ticket using default JIRA settings
/// </summary>
/// <param name="aUserName"></param>
/// <param name="aSupportSummaryText"></param>
/// <param name="aSupportDetailsText"></param>
/// <param name="aSupportPriority"></param>
public string SubmitSupportTicket(string aUserName, string aSupportSummaryText, string aSupportDetailsText, string aSupportPriority, string aIssueType = null)
{
if (aIssueType == null)
{
aIssueType = AppSettings.DefaultJiraTaskType;
}
JIRAIssueData issueData = new JIRAIssueData();
issueData.project = AppSettings.DefaultJiraProject;
issueData.type = aIssueType;
issueData.summary = aSupportSummaryText;
issueData.description = aSupportDetailsText;
issueData.reporter = aUserName;
issueData.priority = aSupportPriority;
return(this.SubmitJIRAIssue(issueData, TRIFOLIA_SUPPORT_LABEL));
}
private string SubmitJIRAIssue(JIRAIssueData aIssue, string aIssueLabel)
{
bool validReporter = true;
string encoded = System.Convert.ToBase64String(System.Text.Encoding.GetEncoding("ISO-8859-1").GetBytes(AppSettings.DefaultJiraUsername + ":" + AppSettings.DefaultJiraPassword));
var userCheck = (HttpWebRequest)WebRequest.Create("https://jira.lantanagroup.com/rest/api/2/user" + "?username="******"GET";
userCheck.Headers.Add("Authorization", "Basic " + encoded);
try
{
var userCheckResponse = userCheck.GetResponse();
using (var streamReader = new StreamReader(userCheckResponse.GetResponseStream()))
{
var result = streamReader.ReadToEnd();
}
}
catch (WebException e)
{
aIssue.description = string.Format("{0}\\n\\nSubmitted By: {1}", aIssue.description, aIssue.reporter);
validReporter = false;
}
var webRequest = (HttpWebRequest)WebRequest.Create("https://jira.lantanagroup.com/rest/api/2/issue");
webRequest.ContentType = "application/json";
webRequest.Method = "POST";
webRequest.Headers.Add("Authorization", "Basic " + encoded);
using (var streamWriter = new StreamWriter(webRequest.GetRequestStream()))
{
string jsonIssue = "{" +
"\"fields\":{" +
"\"project\":{" +
"\"key\":\"" + aIssue.project + "\"" +
"}," +
"\"summary\":\"" + aIssue.summary + "\"," +
"\"priority\":{" +
"\"id\":\"" + aIssue.priority + "\"" +
"}," +
"\"description\":\"" + aIssue.description + "\"," +
"\"issuetype\":{" +
"\"id\":\"" + aIssue.type + "\"" +
"}";
if (validReporter)
{
jsonIssue += "," +
"\"reporter\":{" +
"\"name\":\"" + aIssue.reporter + "\"" +
"}";
}
jsonIssue += "}}";
streamWriter.Write(jsonIssue);
streamWriter.Flush();
streamWriter.Close();
}
var response = webRequest.GetResponse();
using (var streamReader = new StreamReader(response.GetResponseStream()))
{
var result = streamReader.ReadToEnd();
var key = result.Substring(result.IndexOf("\"key\":") + 7, result.IndexOf(",\"self\":") - result.IndexOf("\"key\":") - 8);
return(key);
}
}
