//write file
public void writeToTroubleTicketFile(TroubleTicket t)
{
StreamWriter sw = File.AppendText(file);
sw.WriteLine($"{t.ticketID}|{t.summary}|{t.status}|{t.priority}|{t.submitter}|{t.assigned}|{t.watching}|{t.severity}");
sw.Close();
}
public List <Ticket> readFromTicketFile()
{
StreamReader sr = new StreamReader(file);
while (!sr.EndOfStream)
{
string line = sr.ReadLine();
string[] ticketArr = line.Split("|");
//trouble ticket
if (ticketArr.Length == 8)
{
TroubleTicket troubleT = new TroubleTicket();
troubleT.ticketID = Int32.Parse(ticketArr[0]);
troubleT.summary = ticketArr[1];
troubleT.status = ticketArr[2];
troubleT.priority = ticketArr[3];
troubleT.submitter = ticketArr[4];
troubleT.assigned = ticketArr[5];
troubleT.watching = ticketArr[6];
troubleT.severity = ticketArr[7];
ticketList.Add(troubleT);
}
else if (ticketArr.Length == 11)
{
Enhancements enhanceT = new Enhancements();
enhanceT.ticketID = Int32.Parse(ticketArr[0]);
enhanceT.summary = ticketArr[1];
enhanceT.status = ticketArr[2];
enhanceT.priority = ticketArr[3];
enhanceT.submitter = ticketArr[4];
enhanceT.assigned = ticketArr[5];
enhanceT.watching = ticketArr[6];
enhanceT.software = ticketArr[7];
enhanceT.cost = Double.Parse(ticketArr[8]);
enhanceT.reason = ticketArr[9];
enhanceT.estimate = ticketArr[10];
ticketList.Add(enhanceT);
}
else
{
Task taskT = new Task();
taskT.ticketID = Int32.Parse(ticketArr[0]);
taskT.summary = ticketArr[1];
taskT.status = ticketArr[2];
taskT.priority = ticketArr[3];
taskT.submitter = ticketArr[4];
taskT.assigned = ticketArr[5];
taskT.watching = ticketArr[6];
taskT.projectName = ticketArr[7];
taskT.dueDate = ticketArr[8];
ticketList.Add(taskT);
}
}
return(ticketList);
}
static void Main(string[] args)
{
//variable for assigning array size
int numTickets = 0;
TicketFile tf = new TicketFile();
string typeTicket;
string userInput;
string userSearch;
//find out if they want to enter a ticket, read the file, search the file
Console.WriteLine("1)Enter ticket(s)");
Console.WriteLine("2)Read ticket file");
Console.WriteLine("3)Search ticket file");
userInput = Console.ReadLine();
while (userInput == "1" || userInput == "2" || userInput == "3")
{
//if user wants to enter ticket(s)
if (userInput == "1")
{
//get the type of ticket
Console.WriteLine("1)Trouble Ticket");
Console.WriteLine("2)Enhancement Ticket");
Console.WriteLine("3)Task Ticket");
typeTicket = Console.ReadLine();
//get value to place in numTickets
Console.WriteLine("How many tickets of that type do you want to enter: ");
//save then turn convert to integer
string resp = Console.ReadLine();
numTickets = Int32.Parse(resp);
//create arrays of proper size to hold ticket types
Task[] taskT = new Task[numTickets];
TroubleTicket[] troubleT = new TroubleTicket[numTickets];
Enhancements[] enhanceT = new Enhancements[numTickets];
//if they want to enter a trouble ticket
if (typeTicket == "1")
{
TroubleTicket trouble = new TroubleTicket();
//get and save all information for trouble tickets they want to enter
for (int i = 0; i < numTickets; i++)
{
trouble.askForTicketID();
trouble.ticketID = Int32.Parse(Console.ReadLine());
trouble.askForStatus();
trouble.status = Console.ReadLine();
trouble.askForSummary();
trouble.summary = Console.ReadLine();
trouble.askForPriority();
trouble.priority = Console.ReadLine();
trouble.askForSubmitter();
trouble.submitter = Console.ReadLine();
trouble.askForAssigned();
trouble.assigned = Console.ReadLine();
trouble.askForWatching();
trouble.watching = Console.ReadLine();
trouble.askForSeverity();
trouble.severity = Console.ReadLine();
//add new ticket into array
troubleT[i] = trouble;
}
}
//get and save all enhancement tickets
else if (typeTicket == "2")
{
Enhancements enhance = new Enhancements();
for (int i = 0; i < numTickets; i++)
{
enhance.askForTicketID();
enhance.ticketID = Int32.Parse(Console.ReadLine());
enhance.askForSummary();
enhance.summary = Console.ReadLine();
enhance.askForStatus();
enhance.status = Console.ReadLine();
enhance.askForPriority();
enhance.priority = Console.ReadLine();
enhance.askForSubmitter();
enhance.submitter = Console.ReadLine();
enhance.askForAssigned();
enhance.assigned = Console.ReadLine();
enhance.askForWatching();
enhance.watching = Console.ReadLine();
enhance.askForSoftware();
enhance.software = Console.ReadLine();
enhance.askForCost();
enhance.cost = Double.Parse(Console.ReadLine());
enhance.askForReason();
enhance.reason = Console.ReadLine();
enhance.askForEstimate();
enhance.estimate = Console.ReadLine();
//add new ticket to array
enhanceT[i] = enhance;
}
}
//get info if user wants to add a task ticket
else
{
Task task = new Task();
for (int i = 0; i < numTickets; i++)
{
task.askForTicketID();
task.ticketID = Int32.Parse(Console.ReadLine());
task.askForSummary();
task.summary = Console.ReadLine();
task.askForStatus();
task.status = Console.ReadLine();
task.askForPriority();
task.priority = Console.ReadLine();
task.askForSubmitter();
task.submitter = Console.ReadLine();
task.askForAssigned();
task.assigned = Console.ReadLine();
task.askForWatching();
task.watching = Console.ReadLine();
task.askForProjectName();
task.projectName = Console.ReadLine();
task.askForDueDate();
task.dueDate = Console.ReadLine();
//add new ticket to array
taskT[i] = task;
}
}
//after the for loop clear the display
Console.Clear();
//write info to file only if something new
if (numTickets > 0)
{
if (typeTicket == "1")
{
//troubleT
for (int i = 0; i < troubleT.Length; i++)
{
tf.writeToTroubleTicketFile(troubleT[i]);
}
}
else if (typeTicket == "2")
{
//enhanceT
for (int i = 0; i < enhanceT.Length; i++)
{
tf.writeToEnhancementsFile(enhanceT[i]);
}
}
else if (typeTicket == "3")
{
//taskT
for (int i = 0; i < taskT.Length; i++)
{
tf.writeToTaskFile(taskT[i]);
}
}
}
}
//is user wants to read from the file
else if (userInput == "2")
{
List <Ticket> ticketList = tf.readFromTicketFile();
for (int i = 0; i < ticketList.Count; i++)
{
Console.WriteLine(ticketList[i].toString());
}
}
//if user wants to search the file
else if (userInput == "3")
{
//search cant be on status priority or submitter
Console.WriteLine("1)Search status");
Console.WriteLine("2)Search submitter");
Console.WriteLine("3)Search priority");
userInput = Console.ReadLine();
//status search
if (userInput == "1")
{
Console.WriteLine("Enter desired status");
userSearch = Console.ReadLine();
List <Ticket> ticket = tf.ticketList.Where(t => t.status.Contains(userSearch)).ToList();
//print tickets located
for (int i = 0; i < ticket.Count(); i++)
{
Console.WriteLine(ticket[i].toString());
}
}
//submitter search
else if (userInput == "2")
{
Console.WriteLine("Enter desired submitter");
userSearch = Console.ReadLine();
List <Ticket> ticket = tf.ticketList.Where(t => t.submitter.Contains(userSearch)).ToList();
}
//priority search
else if (userInput == "3")
{
Console.WriteLine("Enter desired priority");
userSearch = Console.ReadLine();
List <Ticket> ticket = tf.ticketList.Where(t => t.priority.Contains(userSearch)).ToList();
}
}
Console.WriteLine("1)Enter ticket(s)");
Console.WriteLine("2)Read ticket file");
Console.WriteLine("3)Search ticket file");
Console.WriteLine("4)Exit program");
userInput = Console.ReadLine();
}
}
