private StatusCount GetStatusInfo(string userName)
{
var parameters = new List <SqlParameter>
{
new SqlParameter("username", userName)
};
var query = @"
SELECT CurrentStatus AS [Status] ,
COUNT(*) AS [Tickets]
FROM dbo.Tickets
WHERE AssignedTo = @username
GROUP BY CurrentStatus
";
var statusCount = new StatusCount();
var results = DoDatabaseQuery(query, parameters);
while (results.Read())
{
if ((string)results["Status"] == "Active")
{
statusCount.Active = (int)results["Tickets"];
}
if ((string)results["Status"] == "Closed")
{
statusCount.Closed = (int)results["Tickets"];
}
if ((string)results["Status"] == "More Info")
{
statusCount.MoreInfo = (int)results["Tickets"];
}
if ((string)results["Status"] == "Resolved")
{
statusCount.Resolved = (int)results["Tickets"];
}
}
results.Close();
return(statusCount);
}
private string SerializeStatuses(StatusCount statuses)
{
var statusCountInfo = "Resolved tickets: " + statuses.Resolved + ", Active tickets: " + statuses.Active + ", Closed tickets: " + statuses.Closed + ", More info required: " + statuses.MoreInfo;
return(statusCountInfo);
}