public DateTime GetDateAfterPause(RemainsTicksRequest request)
{
var dateAfterPause = UserConnection.CurrentUser.GetCurrentDateTime();
var calendarRemindCalculator = Terrasoft.Configuration.CalendarRemindCalculatorCustomerService.CreateInstanceCustomerService(UserConnection, request.CaseId);
if (calendarRemindCalculator != null)
{
dateAfterPause = calendarRemindCalculator.GetSolutionDateAfterPause(request.RemainsTicks, request.IsResolution);
}
return(dateAfterPause);
}
public DateTime GetDateAfterPause(RemainsTicksRequest request)
{
var userConnection = (UserConnection)HttpContext.Current.Session["UserConnection"];
var dateAfterPause = userConnection.CurrentUser.GetCurrentDateTime();
var calendarRemindCalculator = Terrasoft.Configuration.CalendarRemindCalculatorITILService.CreateInstanceITILService(userConnection, request.CaseId);
if (calendarRemindCalculator != null)
{
dateAfterPause = calendarRemindCalculator.GetSolutionDateAfterPause(request.RemainsTicks, request.IsResolution);
}
return(dateAfterPause);
}
public long GetRemainsTicks(RemainsTicksRequest request)
{
var remainTicks = new long();
var calendarRemindCalculator = Terrasoft.Configuration.CalendarRemindCalculatorCustomerService.CreateInstanceCustomerService(UserConnection, request.CaseId);
if (calendarRemindCalculator != null)
{
DateTime sourceDateTime = DateTime.Parse(request.SourceDateTime);
sourceDateTime = TimeZoneInfo.ConvertTime(sourceDateTime, UserConnection.CurrentUser.TimeZone,
System.TimeZoneInfo.Local);
remainTicks = (long)calendarRemindCalculator.GetRemindTimeSpan(sourceDateTime, request.IsResolution).Ticks;
}
return(remainTicks);
}
