private static void UpdateContactInfo(ContactAllInfo entity, ContactLevelInfoModel model, StatusMapInfo statusMapInfo, EmployeeType type)
{
// Check
if (model == null || entity == null || entity.ContactInfo == null)
return;
if (entity.ContactLevelInfo == null) entity.ContactLevelInfo = new ContactLevelInfo();
// Get in Db
entity.ContactInfo = ContactRepository.GetInfo(model.ContactInfo.Id);
// AppointmentDate
var datetime = string.IsNullOrEmpty(model.RecallTime) ? string.Empty : model.RecallTime;
if (!datetime.IsStringNullOrEmpty())
datetime += string.IsNullOrEmpty(model.RecallTime24h) ? " 00:00:00" : " " + model.RecallTime24h;
var appointmentDate = string.IsNullOrEmpty(datetime) ? null : datetime.ToDateTime("dd/MM/yyyy HH:mm:ss");
switch (type)
{
case EmployeeType.Collector:
break;
case EmployeeType.Collaborator:
entity.ContactInfo.StatusCareCollaboratorId = statusMapInfo.StatusCareId;
entity.ContactInfo.CallCollaboratorDate = entity.CallHistoryInfo.CallTime;
entity.ContactInfo.CallInfoCollaborator = model.ContactInfo.CallInfoCollaborator;
entity.ContactInfo.StatusMapCollaboratorId = model.ContactInfo.StatusMapCollaboratorId;
entity.ContactInfo.CallCount = entity.ContactInfo.StatusCareCollaboratorId == (int)StatusCareType.UnKnown
? entity.ContactInfo.CallCount + 1
: 0;
entity.ContactInfo.AppointmentCollaboratorDate = appointmentDate;
break;
case EmployeeType.Consultant:
entity.ContactInfo.StatusCareConsultantId = statusMapInfo.StatusCareId;
entity.ContactInfo.CallConsultantDate = entity.CallHistoryInfo.CallTime;
entity.ContactInfo.CallInfoConsultant = model.ContactInfo.CallInfoConsultant;
entity.ContactInfo.StatusMapConsultantId = model.ContactInfo.StatusMapConsultantId;
entity.ContactInfo.CallCount = entity.ContactInfo.StatusCareConsultantId == (int)StatusCareType.UnKnown
? entity.ContactInfo.CallCount + 1
: 0;
entity.ContactInfo.AppointmentConsultantDate = appointmentDate;
entity.ContactInfo.ProductSoldId = model.ContactInfo.ProductSoldId;
break;
}
entity.ContactInfo.Id = model.ContactInfo.Id;
entity.ContactInfo.Email = model.ContactInfo.Email;
entity.ContactInfo.Notes = model.ContactInfo.Notes;
entity.ContactInfo.Email2 = model.ContactInfo.Email2;
entity.ContactInfo.Gender = model.ContactInfo.Gender;
entity.ContactInfo.Address = model.ContactInfo.Address;
entity.ContactInfo.StatusId = statusMapInfo.StatusIdNext;
entity.ContactInfo.Fullname = model.ContactInfo.Fullname;
entity.ContactInfo.Birthday = model.Birthday.ToDateTime();
entity.ContactInfo.CallCount = model.ContactInfo.CallCount;
entity.ContactInfo.QualityId = model.ContactInfo.QualityId;
entity.ContactInfo.ProductSellId = model.ContactInfo.ProductSellId;
entity.ContactInfo.CreatedBy = UserContext.GetCurrentUser().UserID;
if (statusMapInfo.LevelIdNext > 0) entity.ContactInfo.LevelId = statusMapInfo.LevelIdNext;
entity.ContactInfo.HandoverHistoryConsultantId = model.ContactInfo.HandoverHistoryConsultantId;
}
private static void UpdateCallHistoryInfo(ContactAllInfo entity, ContactLevelInfoModel model, StatusMapInfo statusMapInfo, EmployeeType type)
{
if (model == null || entity == null || entity.ContactInfo == null)
return;
if (entity.ContactLevelInfo == null) entity.ContactLevelInfo = new ContactLevelInfo();
var user = UserContext.GetCurrentUser();
// Datetime
var datetime = string.IsNullOrEmpty(model.RecallTime)
? DateTime.Now.ToString("dd/MM/yyyy")
: model.RecallTime;
datetime += string.IsNullOrEmpty(model.RecallTime24h)
? " 00:00:00"
: " " + model.RecallTime24h;
// CallInfo
var callInfo = string.Empty;
switch (type)
{
case EmployeeType.Collector:
break;
case EmployeeType.Collaborator:
callInfo = model.ContactInfo.CallInfoCollaborator;
break;
case EmployeeType.Consultant:
callInfo = model.ContactInfo.CallInfoConsultant;
break;
}
entity.CallHistoryInfo = new CallHistoryInfo
{
StatusUpdate = 1,
UserLogType = (int)type,
CreatedBy = user.UserID,
CallTime = DateTime.Now,
CallCenterInfo = callInfo,
CreatedDate = DateTime.Now,
StatusMapId = statusMapInfo.Id,
ContactId = model.ContactInfo.Id,
CallType = (int)CallType.Outcoming,
LevelId = statusMapInfo.LevelIdNext,
CallHistoryId = model.CallHistoryId,
StatusCareId = statusMapInfo.StatusCareId,
RecallTime = datetime.ToDateTime("dd/MM/yyyy HH:mm:ss"),
};
}
