public bool getInteractionFacets(Guid contactId, string chatId, string questionId, string answerId)
{
using (Sitecore.XConnect.Client.XConnectClient client = Sitecore.XConnect.Client.Configuration.SitecoreXConnectClientConfiguration.GetClient())
{
try
{
//Contact reference from ID
var reference = new Sitecore.XConnect.ContactReference(contactId);
// Retrieve contact
var results = client.Get <Contact>(reference, new Sitecore.XConnect.ContactExpandOptions()
{
Interactions = new Sitecore.XConnect.RelatedInteractionsExpandOptions(ChatBotAnalytics.DefaultFacetKey)
{
}
});
var interactionFacet = results?.Interactions.Where(x => x.GetFacet <ChatBotAnalytics>()?.ChatId == chatId && x.GetFacet <ChatBotAnalytics>()?.Question == questionId && x.GetFacet <ChatBotAnalytics>()?.Answer == answerId);
if (interactionFacet != null && interactionFacet.Count() > 0)
{
return(true);
}
}
catch (XdbExecutionException ex)
{
// Manage exceptions
}
}
return(false);
}
public Sitecore.XConnect.Contact GetContact(string email)
{
try
{
using (Sitecore.XConnect.Client.XConnectClient client = Sitecore.XConnect.Client.Configuration.SitecoreXConnectClientConfiguration.GetClient())
{
try
{
if (IsContactInSession(email))
{
var reference = new Sitecore.XConnect.ContactReference(Tracker.Current.Session.Contact.ContactId);
var contact = client.Get(reference, new Sitecore.XConnect.ContactExpandOptions()
{
});
return(contact);
}
// Retrieve contact
Sitecore.XConnect.Contact existingContact = client.Get(new IdentifiedContactReference("hubspotFormUser", email), new Sitecore.XConnect.ContactExpandOptions(ScoreFacet.DefaultFacetKey, ScoreNameFacet.DefaultFacetKey, PersonalInformation.DefaultFacetKey, EmailAddressList.DefaultFacetKey));
if (existingContact != null)
{
return(existingContact);
}
return(null);
}
catch (XdbExecutionException)
{
return(null);
}
}
}
catch (Exception ex)
{
Sitecore.Diagnostics.Log.Error("Error updating contact score facet with the email:" + email, ex, this);
return(null);
}
}
private static async Task UpdateContactFacet(XConnectClientConfiguration xConfig, string contactId, string firstName, string lastName, string email, string countryCode, string mobileNumber, string customerStatus)
{
// Initialize a client using the validated configuration
using (var client = new XConnectClient(xConfig))
{
try
{
Contact contact;
//IdentifiedContactReference reference;
//ContactReference reference;
if (!string.IsNullOrEmpty(contactId))
{
var reference = new Sitecore.XConnect.ContactReference(Guid.Parse(contactId));
contact = client.Get <Contact>(reference, new ContactExpandOptions(new string[] {
PersonalInformation.DefaultFacetKey,
EmailAddressList.DefaultFacetKey,
PhoneNumberList.DefaultFacetKey,
CustomerFacets.DefaultFacetKey
}));
}
else
{
IdentifiedContactReference reference = new IdentifiedContactReference("CustomerRef", email);
contact = client.Get <Contact>(reference, new ContactExpandOptions(new string[] {
PersonalInformation.DefaultFacetKey,
EmailAddressList.DefaultFacetKey,
PhoneNumberList.DefaultFacetKey,
CustomerFacets.DefaultFacetKey
}));
}
if (contact != null)
{
var customerFacet = contact.GetFacet <CustomerFacets>(CustomerFacets.DefaultFacetKey);
if (customerFacet != null)
{
// Change facet properties
customerFacet.CustomerStatus = customerStatus;
//Update facet in contact
client.SetFacet(contact, customerFacet);
}
else
{
// Facet is new
CustomerFacets newCustomerFacet = new CustomerFacets()
{
CustomerStatus = customerStatus
};
client.SetFacet(contact, newCustomerFacet);
}
PersonalInformation existingContactPersonalFacet = contact.GetFacet <PersonalInformation>(PersonalInformation.DefaultFacetKey);
if (existingContactPersonalFacet != null)
{
existingContactPersonalFacet.FirstName = firstName;
existingContactPersonalFacet.LastName = lastName;
client.SetFacet(contact, PersonalInformation.DefaultFacetKey, existingContactPersonalFacet);
}
else
{
PersonalInformation newPersonalFacet = new PersonalInformation()
{
FirstName = firstName,
LastName = lastName
};
client.SetFacet(contact, PersonalInformation.DefaultFacetKey, newPersonalFacet);
}
PhoneNumberList existingContactPhonFacet = contact.GetFacet <PhoneNumberList>(PhoneNumberList.DefaultFacetKey);
if (existingContactPhonFacet != null)
{
existingContactPhonFacet.PreferredPhoneNumber = new PhoneNumber(countryCode, mobileNumber);
existingContactPhonFacet.PreferredKey = "Mobile";
client.SetFacet(contact, PhoneNumberList.DefaultFacetKey, existingContactPhonFacet);
}
else
{
PhoneNumberList newContactPhonFacet = new PhoneNumberList(new PhoneNumber(countryCode, mobileNumber), "Mobile");
client.SetFacet(contact, PhoneNumberList.DefaultFacetKey, newContactPhonFacet);
}
await client.SubmitAsync();
}
Console.ReadLine();
}
catch (XdbExecutionException ex)
{
// Deal with exception
}
}
}
/// Executes the specified rule context.
/// <param name="ruleContext">The rule context.</param>
/// <returns>
/// <c>True</c>, if the condition succeeds, otherwise <c>false</c>.
/// </returns>
protected override bool Execute(T ruleContext)
{
Assert.ArgumentNotNull((object)ruleContext, nameof(ruleContext));
Assert.IsNotNull((object)Tracker.Current, "Tracker.Current is not initialized");
Assert.IsNotNull((object)Tracker.Current.Session, "Tracker.Current.Session is not initialized");
Assert.IsNotNull((object)Tracker.Current.Session.Interaction, "Tracker.Current.Session.Interaction is not initialized");
try
{
this.GoalGuid = new Guid(this.GoalId);
}
catch
{
Log.Warn(string.Format("Could not convert value to guid: {0}", (object)this.GoalId), (object)this.GetType());
return(false);
}
try
{
this.PageGuid = new Guid(this.PageId);
}
catch
{
Log.Warn(string.Format("Could not convert value to guid: {0}", (object)this.PageId), (object)this.GetType());
return(false);
}
HttpCookie globalCookie = HttpContext.Current.Request.Cookies["sc_analytics_global_cookie"];
if (globalCookie != null)
{
// Find the Cookie Value
string cookieValue = globalCookie.Value.Substring(0, 32);
// Convert the Cookie value to Guid
Guid contactid = Guid.Parse(cookieValue);
using (Sitecore.XConnect.Client.XConnectClient client = Sitecore.XConnect.Client.Configuration.SitecoreXConnectClientConfiguration.GetClient())
{
var reference = new Sitecore.XConnect.ContactReference(contactid);
Contact contact = client.Get <Contact>(reference, new Sitecore.XConnect.ContactExpandOptions()
{
});
if (contact != null)
{
// Identify the the Known contact
if (contact.IsKnown)
{
DateTime currentDateTime = DateTime.Now;
DateTime pastDateTime = currentDateTime.AddYears(-10);
//Find out if there are any interaction from past date
var results = client.Get <Sitecore.XConnect.Contact>(reference, new Sitecore.XConnect.ContactExpandOptions()
{
Interactions = new Sitecore.XConnect.RelatedInteractionsExpandOptions()
{
StartDateTime = pastDateTime,
EndDateTime = currentDateTime,
}
});
if (results == null)
{
return(false);
}
else
{
List <Goal> goals = new List <Goal>();
foreach (var intercation in results.Interactions)
{
goals.AddRange(intercation.Events.OfType <Goal>().Where(c => c.ItemId == this.PageGuid && c.DefinitionId == this.GoalGuid));
}
return(goals.Any());
}
}
}
}
}
return(false);
}
/// Executes the specified rule context.
/// <param name="ruleContext">The rule context.</param>
/// <returns>
/// <c>True</c>, if the condition succeeds, otherwise <c>false</c>.
/// </returns>
protected override bool Execute(T ruleContext)
{
// Get the Global Cookie
HttpCookie globalCookie = HttpContext.Current.Request.Cookies["sc_analytics_global_cookie"];
// Number of days which user has not logged in
int value;
if (!int.TryParse(this.Value, out value))
{
Log.Debug(string.Format("Specified number [{0}] was not a valid Number", this.Value));
return(false);
}
if (globalCookie != null)
{
// Find the Cookie Value
string cookieValue = globalCookie.Value.Substring(0, 32);
// Convert the Cookie value to Guid
Guid contactid = Guid.Parse(cookieValue);
// Get the Contact using Golable Cookie
using (Sitecore.XConnect.Client.XConnectClient client = Sitecore.XConnect.Client.Configuration.SitecoreXConnectClientConfiguration.GetClient())
{
var reference = new Sitecore.XConnect.ContactReference(contactid);
Contact contact = client.Get <Contact>(reference, new Sitecore.XConnect.ContactExpandOptions()
{
});
if (contact != null)
{
// Identify the the Known contact
if (contact.IsKnown)
{
DateTime currentDateTime = DateTime.Now;
DateTime pastDateTime = currentDateTime.AddDays(-value);
//Find out if there are any interaction from past date
var results = client.Get <Sitecore.XConnect.Contact>(reference, new Sitecore.XConnect.ContactExpandOptions()
{
Interactions = new Sitecore.XConnect.RelatedInteractionsExpandOptions()
{
StartDateTime = pastDateTime,
EndDateTime = currentDateTime,
}
});
if (results == null)
{
return(true);
}
}
}
}
}
return(false);
}
