static void Main(string[] args)
{
logger.Info("Program started");
string choice = "";
do
{
// display choices to user
Console.WriteLine("1) Add Bug/Defect service ticket");
Console.WriteLine("2) Add Enhancement service ticket");
Console.WriteLine("3) Add Task service ticket");
Console.WriteLine("4) Display All Service Tickets");
Console.WriteLine("5) Search for a ticket");
Console.WriteLine("Enter to quit");
// input selection
choice = Console.ReadLine();
logger.Info("User choice: {Choice}", choice);
string ticketFilePath;
if (choice == "1")
{
ticketFilePath = Directory.GetCurrentDirectory() + "\\ServiceTickets.csv";
TicketFile ticketFile = new TicketFile(ticketFilePath);
Bug serviceTicket = new Bug();
Console.WriteLine("Enter ticket summary");
serviceTicket.summary = Console.ReadLine();
Console.WriteLine("Enter ticket status");
serviceTicket.status = Console.ReadLine();
Console.WriteLine("Enter ticket priority");
serviceTicket.priority = Console.ReadLine();
Console.WriteLine("Enter your name");
serviceTicket.yourName = Console.ReadLine();
Console.WriteLine("Enter assigned employee name");
serviceTicket.assigned = Console.ReadLine();
// input watching
string input;
do
{
Console.WriteLine("Enter employees watching. Enter 1 to quit");
input = Console.ReadLine();
if (input != "1" && input.Length > 0)
{
serviceTicket.employeeWatching.Add(input);
}
} while (input != "1");
if (serviceTicket.employeeWatching.Count == 0)
{
serviceTicket.employeeWatching.Add("(no employee listed)");
}
Console.WriteLine("Enter Severity");
serviceTicket.severity = Console.ReadLine();
ticketFile.AddBugTicket(serviceTicket);
}
else if (choice == "2")
{
ticketFilePath = Directory.GetCurrentDirectory() + "\\Enhancements.csv";
EnhancementsFile ticketFile = new EnhancementsFile(ticketFilePath);
Enhancements serviceTicket = new Enhancements();
Console.WriteLine("Enter ticket summary");
serviceTicket.summary = Console.ReadLine();
Console.WriteLine("Enter ticket status");
serviceTicket.status = Console.ReadLine();
Console.WriteLine("Enter ticket priority");
serviceTicket.priority = Console.ReadLine();
Console.WriteLine("Enter your name");
serviceTicket.yourName = Console.ReadLine();
Console.WriteLine("Enter assigned employee name");
serviceTicket.assigned = Console.ReadLine();
// input watching
string input;
do
{
Console.WriteLine("Enter employees watching. Enter 1 to quit");
input = Console.ReadLine();
if (input != "1" && input.Length > 0)
{
serviceTicket.employeeWatching.Add(input);
}
} while (input != "1");
if (serviceTicket.employeeWatching.Count == 0)
{
serviceTicket.employeeWatching.Add("(no employee listed)");
}
Console.WriteLine("Enter Software");
serviceTicket.software = Console.ReadLine();
Console.WriteLine("Enter Cost");
serviceTicket.cost = Console.ReadLine();
Console.WriteLine("Enter Reason");
serviceTicket.reason = Console.ReadLine();
Console.WriteLine("Enter Estimate");
serviceTicket.estimate = Console.ReadLine();
ticketFile.AddEnhancementTicket(serviceTicket);
}
else if (choice == "3")
{
ticketFilePath = Directory.GetCurrentDirectory() + "\\Tasks.csv";
TasksFile ticketFile = new TasksFile(ticketFilePath);
Tasks serviceTicket = new Tasks();
Console.WriteLine("Enter ticket summary");
serviceTicket.summary = Console.ReadLine();
Console.WriteLine("Enter ticket status");
serviceTicket.status = Console.ReadLine();
Console.WriteLine("Enter ticket priority");
serviceTicket.priority = Console.ReadLine();
Console.WriteLine("Enter your name");
serviceTicket.yourName = Console.ReadLine();
Console.WriteLine("Enter assigned employee name");
serviceTicket.assigned = Console.ReadLine();
// input watching
string input;
do
{
Console.WriteLine("Enter employees watching. Enter 1 to quit");
input = Console.ReadLine();
if (input != "1" && input.Length > 0)
{
serviceTicket.employeeWatching.Add(input);
}
} while (input != "1");
if (serviceTicket.employeeWatching.Count == 0)
{
serviceTicket.employeeWatching.Add("(no employee listed)");
}
Console.WriteLine("Enter Project Name");
serviceTicket.projectName = Console.ReadLine();
Console.WriteLine("Enter Due Date");
serviceTicket.dueDate = Console.ReadLine();
ticketFile.AddTaskTicket(serviceTicket);
}
else if (choice == "4")
{
ticketFilePath = Directory.GetCurrentDirectory() + "\\ServiceTickets.csv";
TicketFile bugFile = new TicketFile(ticketFilePath);
foreach (Bug b in bugFile.Tickets)
{
Console.WriteLine(b.Display());
}
ticketFilePath = Directory.GetCurrentDirectory() + "\\Enhancements.csv";
EnhancementsFile enhancementFile = new EnhancementsFile(ticketFilePath);
foreach (Enhancements e in enhancementFile.Tickets)
{
Console.WriteLine(e.Display());
}
ticketFilePath = Directory.GetCurrentDirectory() + "\\Tasks.csv";
TasksFile taskFile = new TasksFile(ticketFilePath);
foreach (Tasks t in taskFile.Tickets)
{
Console.WriteLine(t.Display());
}
}
else if (choice == "5")
{
ticketFilePath = Directory.GetCurrentDirectory() + "\\ServiceTickets.csv";
TicketFile bugFile = new TicketFile(ticketFilePath);
ticketFilePath = Directory.GetCurrentDirectory() + "\\Tasks.csv";
TasksFile taskFile = new TasksFile(ticketFilePath);
ticketFilePath = Directory.GetCurrentDirectory() + "\\Enhancements.csv";
EnhancementsFile enhancementFile = new EnhancementsFile(ticketFilePath);
// ask what to search
Console.WriteLine("What would you like to search\n1)Priority\n2)Status\n3)Submitter");
String searchChoice = Console.ReadLine();
do
{
if (searchChoice == "1")
{
Console.WriteLine("Enter Priority value");
String searchCriteria = Console.ReadLine();
var Enhancements = enhancementFile.Tickets.Where(e => e.priority.Contains(searchCriteria));
foreach (Enhancements e in enhancementFile.Tickets)
{
Console.WriteLine(e.Display());
}
var Bugs = bugFile.Tickets.Where(b => b.priority.Contains(searchCriteria));
foreach (Bug b in bugFile.Tickets)
{
Console.WriteLine(b.Display());
}
var Tasks = taskFile.Tickets.Where(t => t.priority.Contains(searchCriteria));
foreach (Tasks t in taskFile.Tickets)
{
Console.WriteLine(t.Display());
}
Console.WriteLine($"There are {Enhancements.Count() + Bugs.Count() + Tasks.Count()} service tickets found");
}
else if (searchChoice == "2")
{
Console.WriteLine("Enter Status value");
String searchCriteria = Console.ReadLine();
var Enhancements = enhancementFile.Tickets.Where(e => e.status.Contains(searchCriteria));
foreach (Enhancements e in enhancementFile.Tickets)
{
Console.WriteLine(e.Display());
}
var Bugs = bugFile.Tickets.Where(b => b.status.Contains(searchCriteria));
foreach (Bug b in bugFile.Tickets)
{
Console.WriteLine(b.Display());
}
var Tasks = taskFile.Tickets.Where(t => t.status.Contains(searchCriteria));
foreach (Tasks t in taskFile.Tickets)
{
Console.WriteLine(t.Display());
}
Console.WriteLine($"There are {Enhancements.Count() + Bugs.Count() + Tasks.Count()} service tickets found");
}
else if (searchChoice == "3")
{
Console.WriteLine("Enter Submitter to search");
String searchCriteria = Console.ReadLine();
var Enhancements = enhancementFile.Tickets.Where(e => e.yourName.Contains(searchCriteria));
foreach (Enhancements e in enhancementFile.Tickets)
{
Console.WriteLine(e.Display());
}
var Bugs = bugFile.Tickets.Where(b => b.yourName.Contains(searchCriteria));
foreach (Bug b in bugFile.Tickets)
{
Console.WriteLine(b.Display());
}
var Tasks = taskFile.Tickets.Where(t => t.yourName.Contains(searchCriteria));
foreach (Tasks t in taskFile.Tickets)
{
Console.WriteLine(t.Display());
}
Console.WriteLine($"There are {Enhancements.Count() + Bugs.Count() + Tasks.Count()} service tickets found");
}
}while (searchChoice == "1" || searchChoice == "2" || searchChoice == "3");
}
} while (choice == "1" || choice == "2" || choice == "3" || choice == "4" || choice == "5");
logger.Info("Program ended");
}
public EnhancementsFile(string ticketFilePath)
{
Tickets = new List <Enhancements>();
filePath = ticketFilePath;
Enhancements serviceTicket = new Enhancements();
try
{
StreamReader sr = new StreamReader(filePath);
while (!sr.EndOfStream)
{
string line = sr.ReadLine();
int idx = line.IndexOf('"');
if (idx == -1)
{
string[] ticketDetails = line.Split(",");
serviceTicket.ticketId = UInt64.Parse(ticketDetails[0]);
serviceTicket.summary = ticketDetails[1];
serviceTicket.status = ticketDetails[2];
serviceTicket.priority = ticketDetails[3];
serviceTicket.yourName = ticketDetails[4];
serviceTicket.assigned = ticketDetails[5];
serviceTicket.employeeWatching = ticketDetails[6].Split('|').ToList();
serviceTicket.software = ticketDetails[7];
serviceTicket.cost = ticketDetails[8];
serviceTicket.reason = ticketDetails[9];
serviceTicket.estimate = ticketDetails[10];
}
else
{
serviceTicket.ticketId = UInt64.Parse(line.Substring(0, idx - 1));
// remove movieId and first quote from string
line = line.Substring(idx + 1);
// find the next quote
idx = line.IndexOf('"');
// extract the movieTitle
serviceTicket.summary = line.Substring(0, idx);
// remove title and last comma from the string
line = line.Substring(idx + 2);
// replace the "|" with ", "
idx = line.IndexOf(',');
serviceTicket.status = line.Substring(0, idx);
line = line.Substring(idx + 1);
idx = line.IndexOf(',');
serviceTicket.priority = line.Substring(0, idx);
line = line.Substring(idx + 1);
idx = line.IndexOf(',');
serviceTicket.yourName = line.Substring(0, idx);
line = line.Substring(idx + 1);
idx = line.IndexOf(',');
serviceTicket.assigned = line.Substring(0, idx);
line = line.Substring(idx + 1);
idx = line.IndexOf(',');
String employeesWatching = line.Substring(0, idx);
serviceTicket.employeeWatching = employeesWatching.Split('|').ToList();
line = line.Substring(idx + 1);
idx = line.IndexOf(',');
serviceTicket.software = line.Substring(0, idx);
line = line.Substring(idx + 1);
idx = line.IndexOf(',');
serviceTicket.cost = line.Substring(0, idx);
line = line.Substring(idx + 1);
idx = line.IndexOf(',');
serviceTicket.reason = line.Substring(0, idx);
line = line.Substring(idx + 1);
idx = line.IndexOf(',');
serviceTicket.estimate = line.Substring(0);
}
Tickets.Add(serviceTicket);
}
sr.Close();
logger.Info("Enhancements in File: {Count}", Tickets.Count);
}
catch (Exception ex)
{
logger.Error(ex.Message);
}
}