/// <summary>
/// Creates a new conversation model.
/// </summary>
public ConversationModel(ContactCenterService contactCenterService, string productId, string localParticipant)
{
Debug.Assert(null != contactCenterService, "ContactCenterService is null");
m_subject = productId /*Make product id the subject of the conversation.*/;
m_contactCenterservice = contactCenterService;
m_localParticipant = localParticipant;
}
/// <summary>
/// Initiates an operation to establish a new im call with the contact center service.
/// </summary>
/// <param name="webConversation">Web conversation.</param>
/// <param name="message">Message.</param>
/// <param name="callback">Callback method.</param>
/// <param name="state">State.</param>
/// <returns>Async result reference.</returns>
public IAsyncResult BeginSendImMessage(WebConversation webConversation, string message, AsyncCallback callback, object state)
{
//Create new request.
SendInstantMessageRequest request = new SendInstantMessageRequest();
request.RequestId = ContactCenterService.GenerateNewRequestId();
request.Conversation = webConversation;
request.Message = message;
return(((IContactCenterWcfService)this.WcfClient).BeginSendInstantMessage(request, callback, state));
}
/// <summary>
/// Initiates an operation to establish a new im call with the contact center service.
/// </summary>
/// <param name="webConversation">Web conversation.</param>
/// <param name="destination">Destination.</param>
/// <param name="callback">Callback method.</param>
/// <param name="state">State.</param>
/// <returns>Async result reference.</returns>
public IAsyncResult BeginEstablishImCall(WebConversation webConversation, string destination, AsyncCallback callback, object state)
{
//Create new request.
EstablishInstantMessagingCallRequest request = new EstablishInstantMessagingCallRequest();
request.RequestId = ContactCenterService.GenerateNewRequestId();
request.Conversation = webConversation;
request.Destination = destination;
return(((IContactCenterWcfService)this.WcfClient).BeginEstablishInstantMessagingCall(request, callback, state));
}
/// <summary>
/// Initiates an operation to establish a new av call with the contact center service.
/// </summary>
/// <param name="webConversation">Web conversation.</param>
/// <param name="destination">Destination.</param>
/// <param name="callback">Callback method.</param>
/// <param name="state">State.</param>
/// <returns>Async result reference.</returns>
public IAsyncResult BeginEstablishAvCall(WebConversation webConversation, string destination, string callbackPhoneNumber, AsyncCallback callback, object state)
{
//Create new request.
EstablishAudioVideoCallRequest request = new EstablishAudioVideoCallRequest();
request.RequestId = ContactCenterService.GenerateNewRequestId();
request.Conversation = webConversation;
request.Destination = destination;
request.CallbackPhoneNumber = callbackPhoneNumber;
return(((IContactCenterWcfService)this.WcfClient).BeginEstablishAudioVideoCall(request, callback, state));
}
/// <summary>
/// Initiates an operation to establish a new conversation with the contact center service.
/// </summary>
/// <param name="localParticipant">Local participant name. Can be null or empty.</param>
/// <param name="subject">Subject of the conversation. Can be null or empty.</param>
/// <param name="conversationContext">Conversation context. Can be null or empty.</param>
/// <param name="callback">Callback method.</param>
/// <param name="state">State.</param>
/// <returns>Async result reference.</returns>
public IAsyncResult BeginEstablishConversation(string localParticipant, string subject, Dictionary <string, string> conversationContext, AsyncCallback callback, object state)
{
//Create new request.
CreateConversationRequest request = new CreateConversationRequest();
request.RequestId = ContactCenterService.GenerateNewRequestId();
request.DisplayName = localParticipant;
request.ConversationSubject = subject;
request.ConversationContext = conversationContext;
return(((IContactCenterWcfService)this.WcfClient).BeginCreateConversation(request, callback, state));
}
/// <summary>
/// Session terminated.
/// </summary>
/// <param name="webConversation">Web conversation.</param>
public void SessionTerminated(WebConversation webConversation)
{
if (webConversation == null)
{
throw new ArgumentNullException("webConversation", "Web conversation cannot be null");
}
SessionTerminationRequest request = new SessionTerminationRequest();
request.RequestId = ContactCenterService.GenerateNewRequestId();
request.Conversations = new System.Collections.ObjectModel.ObservableCollection <WebConversation>();
request.Conversations.Add(webConversation);
((IContactCenterWcfService)this.WcfClient).BeginSessionTerminated(request, this.SessionTerminatedCompleted, null);
}
/// <summary>
/// Initiates a conversation termination operation.
/// </summary>
/// <param name="webConversation">Web conversation.</param>
/// <param name="asyncCallback">Async callback.</param>
/// <param name="state">State.</param>
/// <returns>Async result reference</returns>
public IAsyncResult BeginTerminateConversation(WebConversation webConversation, AsyncCallback callback, object state)
{
//Create new request.
if (webConversation == null)
{
throw new ArgumentNullException("webConversation", "Web conversation cannot be null");
}
TerminateConversationRequest request = new TerminateConversationRequest();
request.RequestId = ContactCenterService.GenerateNewRequestId();
request.Conversation = webConversation;
return(((IContactCenterWcfService)this.WcfClient).BeginTerminateConversation(request, callback, state));
}