private void UpdateDatabase()
{
DB.Open();
DB.BeginTransaction();
try
{
int companyId = Int32.Parse(hdfCompanyId.Value);
DateTime creationDate = DateTime.Now;
SupportTicketAddBasicInformation supportTicketAddBasicInformation = new SupportTicketAddBasicInformation(supportTicketAddTDS);
hdfSupportTicketId.Value = supportTicketAddBasicInformation.Save(creationDate, companyId).ToString();
// Send mail
SendMailForNewTicket();
DB.CommitTransaction();
// Store datasets
supportTicketAddTDS.AcceptChanges();
Session["supportTicketAddTDS"] = supportTicketAddTDS;
}
catch (Exception ex)
{
DB.RollbackTransaction();
string url = string.Format("./../../error_page.aspx?error={0}", ex.Message.Replace('\n', ' '));
Response.Redirect(url);
}
}
private void PostPageChanges()
{
int companyId = Int32.Parse(hdfCompanyId.Value);
string subject = hdfSubject.Value;
string comments = hdfComments.Value;
DateTime? dueDate = null; if (hdfDueDate.Value != "") dueDate = DateTime.Parse(hdfDueDate.Value);
int assignTeamMemberId = Int32.Parse(hdfTeamMemberId.Value);
string state = "New";
string type_ = "AssignUser";
int loginId = Convert.ToInt32(Session["loginID"]);
EmployeeGateway employeeGateway = new EmployeeGateway(new DataSet());
hdfTeamMemberId.Value = employeeGateway.GetEmployeIdByLoginId(loginId).ToString();
int employeeId = Int32.Parse(hdfTeamMemberId.Value);
int categoryId = Int32.Parse(hdfCategoriesSelected.Value);
SupportTicketCategoryGateway supportTicketCategoryGateway = new SupportTicketCategoryGateway();
supportTicketCategoryGateway.LoadByCategoryId(categoryId, companyId);
string categoryName = supportTicketCategoryGateway.GetName(categoryId);
// Insert to dataset
SupportTicketAddBasicInformation supportTicketAddBasicInformation = new SupportTicketAddBasicInformation(supportTicketAddTDS);
supportTicketAddBasicInformation.Insert(categoryId, subject, comments, dueDate, assignTeamMemberId, false, companyId, state, employeeId, type_, categoryName);
// Store session
Session["supportTicketAddTDS"] = supportTicketAddTDS;
}
