public void DoTicketSearch()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
depts.Add(new Department() { Id = 0 });
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
int expectedSearchAmount = tickets.Where(t => t.Email.Equals(randomTicket.Email, StringComparison.InvariantCultureIgnoreCase)).Count();
TicketSearchQuery query = new TicketSearchQuery(randomTicket.Email);
query.AddSearchField(TicketSearchField.EmailAddress);
TicketCollection queriedTickets = TestSetup.KayakoApiService.Tickets.SearchTickets(query);
Assert.AreEqual(expectedSearchAmount, queriedTickets.Count);
}
/// <summary>
/// Run a search on tickets. You can combine the search factors to make the span multiple areas.
/// For example, to search the full name, contents and email you can send the arguments as:
/// query=John&fullname=1&email=1&contents=1
/// </summary>
public TicketCollection SearchTickets(TicketSearchQuery query)
{
if (String.IsNullOrEmpty(query.Query))
{
throw new ArgumentException("A search query must be provided");
}
string apiMethod = "/Tickets/TicketSearch";
RequestBodyBuilder parameters = query.GetRequestBodyParameters();
TicketCollection tickets = Connector.ExecutePost<TicketCollection>(apiMethod, parameters.ToString());
return tickets;
}
