public void UpdateZendeskTicketWithPDFFile(string pdf64String, string rmaFileName, string amazonBucketURL)
{
long.TryParse(TicketNo, out long updateTicketNo);
bool validURL = amazonBucketURL == string.Empty ? false : true;
if (updateTicketNo != 0)
{
if (pdf64String != string.Empty)
{
byte[] buffer = Convert.FromBase64String(pdf64String);
using (MemoryStream stream = new MemoryStream(buffer))
{
using (MemoryFile file = new MemoryFile(stream, "application/pdf", rmaFileName + ".pdf"))
{
helper.UpdateZendeskTicketWithPDFFile(updateTicketNo, file, rmaFileName, amazonBucketURL, true, validURL);
}
}
}
else
{
helper.UpdateZendeskTicketWithPDFFile(updateTicketNo, null, rmaFileName, amazonBucketURL, false, validURL);
}
}
else
{
throw new Exception("Invalid Zendesk Ticket No. attempting to update"); // prevent invalid tickets from being update due to parsing error
}
}
public void DownloadRMAPDFManually(string pdf64String, string rmaFileName)
{
if (pdf64String != string.Empty)
{
byte[] buffer = Convert.FromBase64String(pdf64String);
MemoryStream stream = new MemoryStream(buffer);
using (MemoryFile file = new MemoryFile(stream, "application/pdf", rmaFileName + ".pdf"))
{
HttpContext.Current.Response.Clear();
HttpContext.Current.Response.ContentType = "application/pdf";
HttpContext.Current.Response.AddHeader("Content-Disposition", "attachment;filename=\"" + file.FileName + "\";");
HttpContext.Current.Response.OutputStream.Write(buffer, 0, buffer.Length);
HttpContext.Current.Response.Flush();
HttpContext.Current.Response.End();
}
}
}
public long?CreateNewZendeskTicketWithPDFFile(string pdf64String, string rmaFileName, string amazonBucketURL, string emailTo, string customerName, string extDocNo)
{
long?newZendeskTicket = 0;
bool validURL = amazonBucketURL == string.Empty ? false : true;
if (pdf64String != string.Empty)
{
byte[] buffer = Convert.FromBase64String(pdf64String);
using (MemoryStream stream = new MemoryStream(buffer))
{
using (MemoryFile file = new MemoryFile(stream, "application/pdf", rmaFileName + ".pdf"))
{
newZendeskTicket = helper.CreateNewZendeskTicketWithPDFFile(file, rmaFileName, amazonBucketURL, emailTo, customerName, true, extDocNo, validURL);
}
}
}
else
{
newZendeskTicket = helper.CreateNewZendeskTicketWithPDFFile(null, rmaFileName, amazonBucketURL, emailTo, customerName, false, extDocNo, validURL);
}
return(newZendeskTicket);
}
