public void CancelAppointment(AppointmentInfo appointmentInfo)
{
try
{
// Get the GUID for the property set.
Guid MyPropertySetId = new Guid("{C11FF724-AA03-4555-9952-8FA248A11C3E}");
// Create a definition for the extended property.
ExtendedPropertyDefinition extendedPropertyDefinition = new ExtendedPropertyDefinition(MyPropertySetId, "AppointmentID", MapiPropertyType.String);
ItemView view = new ItemView(50);
view.PropertySet = new PropertySet(BasePropertySet.IdOnly, ItemSchema.Subject, extendedPropertyDefinition);
// SearchFilter.IsGreaterThanOrEqualTo(ItemSchema.DateTimeCreated, DateTime.Today),
FindItemsResults <Item> findResults = this.Exchange.FindItems(WellKnownFolderName.Calendar, new SearchFilter.IsLessThanOrEqualTo(ItemSchema.DateTimeCreated, appointmentInfo.CancelDate.Date), view);
foreach (Appointment item in findResults.Items)
{
if (item.ExtendedProperties.Count > 0)
{
// Display the extended name and value of the extended property.
foreach (ExtendedProperty extendedProperty in item.ExtendedProperties)
{
if (extendedProperty.Value.ToString() == appointmentInfo.ID)
{
item.CancelMeeting();
}
}
}
}
}
catch
{
throw;
}
}
//public IReadOnlyList<ServiceAgent> GetUserFreeBusy(IReadOnlyList<string> agentIDs, string targetTimeZone, TimeSpan shiftStartTime, TimeSpan shiftEndTime, DateTime startDate, DateTime endDate)
//{
// try
// {
// RequestedTimeWindow = new TimeWindow(startDate, endDate);
// List<string> missedAgentIDs = new List<string>();
// Collection<TimeSlot> lstTimeSlot;
// Collection<ServiceAgent> lstServiceAgent = new Collection<ServiceAgent>();
// // Create a list of attendees.
// Collection<AttendeeInfo> attendees = new Collection<AttendeeInfo>();
// Collection<AttendeeInfo> attendeesInternal = new Collection<AttendeeInfo>();
// bool exchangeDataRetrival = true;
// int exchangeRehit = 0;
// int count = 0;
// int totalcount = 0;
// if (agentIDs != null || agentIDs.Count > 0)
// {
// foreach (var agentID in agentIDs)
// {
// count += 1;
// totalcount += 1;
// attendees.Add(new AttendeeInfo()
// {
// SmtpAddress = agentID,
// AttendeeType = MeetingAttendeeType.Required
// });
// if ((count == 13) || (totalcount == agentIDs.Count))
// {
// count = 0;
// while (exchangeDataRetrival)
// {
// missedAgentIDs.Clear();
// // Specify availability options.
// AvailabilityOptions myOptions = new AvailabilityOptions();
// myOptions.MeetingDuration = 30;
// myOptions.RequestedFreeBusyView = FreeBusyViewType.FreeBusy;
// // Return a set of free/busy times.
// GetUserAvailabilityResults freeBusyResults = this.Exchange.GetUserAvailability(attendees,
// this.RequestedTimeWindow,
// AvailabilityData.FreeBusy,
// myOptions);
// int i = 0;
// foreach (AttendeeAvailability availability in freeBusyResults.AttendeesAvailability)
// {
// if (availability.WorkingHours != null)
// {
// ServiceAgent srAgent = new ServiceAgent();
// srAgent.ServiceAgentEmail = attendees[i++].SmtpAddress;
// ServiceAgentWorkingHours srAgntWorkingHours = new ServiceAgentWorkingHours();
// srAgntWorkingHours.StartTime = availability.WorkingHours.StartTime;
// srAgntWorkingHours.EndTime = availability.WorkingHours.EndTime;
// srAgntWorkingHours.ServiceAgentTimeZone = targetTimeZone;
// srAgent.ServiceWorkingHours = srAgntWorkingHours;
// lstTimeSlot = new Collection<TimeSlot>();
// foreach (CalendarEvent calendarItem in availability.CalendarEvents)
// {
// if (calendarItem.FreeBusyStatus.ToString() != "Free")
// {
// TimeSlot tmSlot = new TimeSlot();
// tmSlot.StartTime = TimeZoneInfo.ConvertTimeFromUtc(calendarItem.StartTime, TimeZoneInfo.FindSystemTimeZoneById(targetTimeZone));
// tmSlot.EndTime = TimeZoneInfo.ConvertTimeFromUtc(calendarItem.EndTime, TimeZoneInfo.FindSystemTimeZoneById(targetTimeZone));
// tmSlot.FreeSlot = false;
// lstTimeSlot.Add(tmSlot);
// }
// }
// srAgent.BusyTimeSlotsCustomerTimeZone = lstTimeSlot;
// lstServiceAgent.Add(srAgent);
// }
// else
// {
// missedAgentIDs.Add(attendees[i].SmtpAddress);
// i++;
// }
// }
// if (missedAgentIDs.Count > 0 && exchangeRehit == 0)
// {
// attendees.Clear();
// foreach (var agentMissed in missedAgentIDs)
// {
// attendees.Add(new AttendeeInfo()
// {
// SmtpAddress = agentMissed,
// AttendeeType = MeetingAttendeeType.Required
// });
// }
// exchangeRehit += 1;
// }
// else if (missedAgentIDs.Count > 0 && exchangeRehit !=0)
// {
// if (exchangeRehit > 2 && missedAgentIDs.Count == 1)
// {
// break;
// }
// else if (exchangeRehit > 2 && missedAgentIDs.Count > 1)
// {
// break;
// }
// attendees.Clear();
// foreach (var agentMissed in missedAgentIDs)
// {
// attendees.Add(new AttendeeInfo()
// {
// SmtpAddress = agentMissed,
// AttendeeType = MeetingAttendeeType.Required
// });
// }
// exchangeRehit += 1;
// }
// else if (missedAgentIDs.Count == 0)
// {
// break;
// }
// }
// attendees.Clear();
// }
// }
// }
// return lstServiceAgent;
// }
// catch
// {
// throw;
// }
//}
/// <summary>
/// Gets the user free busy.
/// </summary>
/// <param name="agentIDs">The agent I ds.</param>
/// <param name="targetTimeZone">The target time zone.</param>
/// <param name="shiftStartTime">The shift start time.</param>
/// <param name="shiftEndTime">The shift end time.</param>
/// <param name="startDate">The start date.</param>
/// <param name="endDate">The end date.</param>
/// <returns>IReadOnlyList</returns>
//public IReadOnlyList<ServiceAgent> GetUserFreeBusy(IReadOnlyList<string> agentIDs, string targetTimeZone, TimeSpan shiftStartTime, TimeSpan shiftEndTime,DateTime startDate,DateTime endDate)
//{
// try
// {
// RequestedTimeWindow = new TimeWindow(startDate, endDate);
// List<string> missedAgentIDs = new List<string>();
// Collection<TimeSlot> lstTimeSlot;
// Collection<ServiceAgent> lstServiceAgent = new Collection<ServiceAgent>();
// // Create a list of attendees.
// Collection<AttendeeInfo> attendees = new Collection<AttendeeInfo>();
// int count = 0;
// int totalcount = 0;
// if (agentIDs != null || agentIDs.Count > 0)
// {
// foreach (var agentID in agentIDs)
// {
// count += 1;
// totalcount += 1;
// attendees.Add(new AttendeeInfo()
// {
// SmtpAddress = agentID,
// AttendeeType = MeetingAttendeeType.Required
// });
// if ((count == 6) || (totalcount == agentIDs.Count))
// {
// count = 0;
// // Specify availability options.
// AvailabilityOptions myOptions = new AvailabilityOptions();
// myOptions.MeetingDuration = 30;
// myOptions.RequestedFreeBusyView = FreeBusyViewType.FreeBusy;
// // Return a set of free/busy times.
// GetUserAvailabilityResults freeBusyResults = this.Exchange.GetUserAvailability(attendees,
// this.RequestedTimeWindow,
// AvailabilityData.FreeBusy,
// myOptions);
// int i = 0;
// foreach (AttendeeAvailability availability in freeBusyResults.AttendeesAvailability)
// {
// if (availability.WorkingHours != null)
// {
// ServiceAgent srAgent = new ServiceAgent();
// srAgent.ServiceAgentEmail = attendees[i++].SmtpAddress;
// ServiceAgentWorkingHours srAgntWorkingHours = new ServiceAgentWorkingHours();
// srAgntWorkingHours.StartTime = availability.WorkingHours.StartTime;
// srAgntWorkingHours.EndTime = availability.WorkingHours.EndTime;
// srAgntWorkingHours.ServiceAgentTimeZone = targetTimeZone;
// srAgent.ServiceWorkingHours = srAgntWorkingHours;
// lstTimeSlot = new Collection<TimeSlot>();
// foreach (CalendarEvent calendarItem in availability.CalendarEvents)
// {
// if (calendarItem.FreeBusyStatus.ToString() != "Free")
// {
// TimeSlot tmSlot = new TimeSlot();
// tmSlot.StartTime = TimeZoneInfo.ConvertTimeFromUtc(calendarItem.StartTime, TimeZoneInfo.FindSystemTimeZoneById(targetTimeZone));
// tmSlot.EndTime = TimeZoneInfo.ConvertTimeFromUtc(calendarItem.EndTime, TimeZoneInfo.FindSystemTimeZoneById(targetTimeZone));
// tmSlot.FreeSlot = false;
// lstTimeSlot.Add(tmSlot);
// }
// }
// srAgent.BusyTimeSlotsCustomerTimeZone = lstTimeSlot;
// lstServiceAgent.Add(srAgent);
// }
// else
// {
// missedAgentIDs.Add(attendees[i++].SmtpAddress);
// }
// }
// attendees.Clear();
// }
// }
// }
// return lstServiceAgent;
// }
// catch
// {
// throw;
// }
//}
///// <summary>
///// Saves the appointment.
///// </summary>
///// <param name="appointmentInfo">The appointment info.</param>
//public void SaveAppointment(AppointmentInfo appointmentInfo)
//{
// try
// {
// Appointment appointment = new Appointment(Exchange);
// appointment.Subject = appointmentInfo.Subject;
// appointment.Body = appointmentInfo.Description;
// appointment.Body.BodyType = BodyType.HTML;
// appointment.Start = appointmentInfo.Start;
// appointment.End = appointmentInfo.End;
// appointment.ReminderMinutesBeforeStart = appointmentInfo.Reminder;
// appointment.RequiredAttendees.Add(appointmentInfo.AgentMailId, appointmentInfo.AgentMailId);
// appointment.RequiredAttendees.Add(appointmentInfo.CustomerMailId, appointmentInfo.CustomerMailId);
// appointment.Save(SendInvitationsMode.SendToAllAndSaveCopy);
// }
// catch
// {
// throw;
// }
//}
/// <summary>
/// Saves the appointment.
/// </summary>
/// <param name="appointmentInfo">The appointment info.</param>
public void SaveAppointment(AppointmentInfo appointmentInfo)
{
try
{
// Get the GUID for the property set.
Guid MyPropertySetId = new Guid("{C11FF724-AA03-4555-9952-8FA248A11C3E}");
// Create a definition for the extended property.
ExtendedPropertyDefinition extendedPropertyDefinition =
new ExtendedPropertyDefinition(MyPropertySetId, "AppointmentID", MapiPropertyType.String);
Appointment appointment = new Appointment(Exchange);
appointment.Subject = appointmentInfo.Subject;
appointment.Body = appointmentInfo.Description;
appointment.Body.BodyType = BodyType.HTML;
appointment.Start = appointmentInfo.Start;
appointment.End = appointmentInfo.End;
appointment.ReminderMinutesBeforeStart = appointmentInfo.Reminder;
appointment.RequiredAttendees.Add(appointmentInfo.AgentMailId, appointmentInfo.AgentMailId);
appointment.RequiredAttendees.Add(appointmentInfo.CustomerMailId, appointmentInfo.CustomerMailId);
// SetGuidForAppointement(appointment);
appointment.SetExtendedProperty(extendedPropertyDefinition, appointmentInfo.ID);
appointment.Save(SendInvitationsMode.SendToAllAndSaveCopy);
}
catch
{
throw;
}
}
public void SendAgentUpdateEmail(AppointmentInfo appointmentInfo, string oldlAgentID)
{
// Create an email message and identify the Exchange service.
EmailMessage message = new EmailMessage(Exchange);
// Add properties to the email message.
message.Subject = appointmentInfo.Subject;;
message.Body = appointmentInfo.Description;
message.Body.BodyType = BodyType.HTML;
message.ToRecipients.Add(oldlAgentID);
message.CcRecipients.Add(appointmentInfo.AgentMailId);
// Send the email message and save a copy.
message.SendAndSaveCopy();
}
public void UpdateAppointment(AppointmentInfo appointmentInfo)
{
try
{
// Get the GUID for the property set.
Guid MyPropertySetId = new Guid("{C11FF724-AA03-4555-9952-8FA248A11C3E}");
// Create a definition for the extended property.
ExtendedPropertyDefinition extendedPropertyDefinition = new ExtendedPropertyDefinition(MyPropertySetId, "AppointmentID", MapiPropertyType.String);
ItemView view = new ItemView(50);
view.PropertySet = new PropertySet(BasePropertySet.IdOnly, ItemSchema.Subject, extendedPropertyDefinition);
// SearchFilter.IsGreaterThanOrEqualTo(ItemSchema.DateTimeCreated, DateTime.Today),
FindItemsResults <Item> findResults = this.Exchange.FindItems(WellKnownFolderName.Calendar, new SearchFilter.IsLessThanOrEqualTo(ItemSchema.DateTimeCreated, appointmentInfo.UpdateDate.Date), view);
foreach (Appointment item in findResults.Items)
{
if (item.ExtendedProperties.Count > 0)
{
// Display the extended name and value of the extended property.
foreach (ExtendedProperty extendedProperty in item.ExtendedProperties)
{
if (extendedProperty.Value.ToString() == appointmentInfo.ID)
{
item.Subject = appointmentInfo.Subject;
item.Body = appointmentInfo.Description;
item.Body.BodyType = BodyType.HTML;
item.Start = appointmentInfo.Start;
item.End = appointmentInfo.End;
item.ReminderMinutesBeforeStart = appointmentInfo.Reminder;
item.RequiredAttendees.Add(appointmentInfo.AgentMailId, appointmentInfo.AgentMailId);
item.RequiredAttendees.Add(appointmentInfo.CustomerMailId, appointmentInfo.CustomerMailId);
item.Update(ConflictResolutionMode.AutoResolve, SendInvitationsOrCancellationsMode.SendToAllAndSaveCopy);
}
}
}
}
}
catch
{
throw;
}
}
