internal void CloseTicket(GameClient Session, uint TicketId, int Result)
{
SupportTicket ticket = this.GetTicket(TicketId);
if (ticket == null || ticket.Status != TicketStatus.PICKED || ticket.ModeratorId != Session.GetHabbo().Id)
{
return;
}
GameClient clientByUserID = CyberEnvironment.GetGame().GetClientManager().GetClientByUserID(ticket.SenderId);
int i = 0;
TicketStatus newStatus;
switch (Result)
{
case 1:
i = 1;
newStatus = TicketStatus.INVALID;
goto IL_9E;
case 2:
i = 2;
newStatus = TicketStatus.ABUSIVE;
using (IQueryAdapter queryreactor = CyberEnvironment.GetDatabaseManager().getQueryReactor())
{
queryreactor.runFastQuery("UPDATE user_info SET cfhs_abusive = cfhs_abusive + 1 WHERE user_id = " + ticket.SenderId);
goto IL_9E;
}
}
i = 0;
newStatus = TicketStatus.RESOLVED;
IL_9E:
if (clientByUserID != null && (ticket.Type != 3 && ticket.Type != 4))
{
clientByUserID.GetMessageHandler().GetResponse().Init(Outgoing.ModerationToolUpdateIssueMessageComposer);
clientByUserID.GetMessageHandler().GetResponse().AppendInt32(1);
clientByUserID.GetMessageHandler().GetResponse().AppendUInt(ticket.TicketId);
clientByUserID.GetMessageHandler().GetResponse().AppendUInt(ticket.ModeratorId);
clientByUserID.GetMessageHandler().GetResponse().AppendString((CyberEnvironment.getHabboForId(ticket.ModeratorId) != null) ? CyberEnvironment.getHabboForId(ticket.ModeratorId).Username : "******");
clientByUserID.GetMessageHandler().GetResponse().AppendBoolean(false);
clientByUserID.GetMessageHandler().GetResponse().AppendInt32(0);
clientByUserID.GetMessageHandler().GetResponse().Init(Outgoing.ModerationTicketResponseMessageComposer);
clientByUserID.GetMessageHandler().GetResponse().AppendInt32(i);
clientByUserID.GetMessageHandler().SendResponse();
}
using (IQueryAdapter queryreactor2 = CyberEnvironment.GetDatabaseManager().getQueryReactor())
{
queryreactor2.runFastQuery("UPDATE user_stats SET tickets_answered = tickets_answered+1 WHERE id=" + Session.GetHabbo().Id + " LIMIT 1");
}
ticket.Close(newStatus, true);
ModerationTool.SendTicketToModerators(ticket);
}
