public string GetTwilioStatsForClient(string clientIdentifier)
{
var stats = new QueueStats();
var queue = _queueStateHandler.GetQueueStatsForClient(clientIdentifier);
stats.AverageWait = queue.AverageWaitTime.ToString();
stats.CallCount = queue.Size.ToString();
stats.AbandonRate = _queueService.GetQueueAbandonRateForDay(queue.Sid);
JavaScriptSerializer serializer = new JavaScriptSerializer();
return serializer.Serialize(stats);
}
public QueueStats GetQueueStatsForClient(string clientId)
{
var stats = new QueueStats();
var queue = _queueStateHandler.GetQueueStatsForClient(clientId);
if (queue == null)
return null;
stats.AverageWait = queue.AverageWaitTime.ToString();
stats.CallCount = queue.Size.ToString();
stats.AbandonRate = _queueService.GetQueueAbandonRateForDay(queue.Sid);
return stats;
}
