protected void btnEscalateReason_Click(object sender, EventArgs e)
{
BusinessObjects.Complaint info = new BusinessObjects.Complaint();
info.Id = Convert.ToInt32(Request.QueryString["ComplaintId"]);
info = BusinessLogic.ComplaintBL.GetDetails(info.Id);
info.IsEscalated = true;
info.CurrentEscalationNumber = info.CurrentEscalationNumber + 1;
BusinessLogic.ComplaintBL.Update(info);
BusinessObjects.DepartmentEscalationLevel obj = new BusinessObjects.DepartmentEscalationLevel();
obj = BusinessLogic.DepartmentEscalationLevelBL.GetDetailsByDepartmentId(info.DepartmentId, info.CurrentEscalationNumber);
BusinessObjects.GovernmentOfficial go = new BusinessObjects.GovernmentOfficial();
go = BusinessLogic.GovernmentOfficialsBL.GetDetails(obj.DesignatedOfficialId);
OutwardCommunication.EmailHelper.SendComplaintEscalationEmail(go.Name, go.ContactEmail, Request.QueryString["ComplaintId"], info.Description);
BusinessObjects.ComplaintXEscalationLevel cxe = new BusinessObjects.ComplaintXEscalationLevel();
//cxe = BusinessLogic.ComplaintXEscalationLevelBL.GetDetails(Convert.ToInt32(Request.QueryString["ComplaintId"]));
cxe.ComplaintId = Convert.ToInt32(Request.QueryString["ComplaintId"]);
//cxe.EscalationLevelNumber = cxe.EscalationLevelNumber + 1;
cxe.EscalationLevelNumber = info.CurrentEscalationNumber;
cxe.EscalationTime = DateTime.Now;
cxe.EscalationReason = txtEscalationReason.Text;
BusinessLogic.ComplaintXEscalationLevelBL.Add(cxe);
ddComplaintDetails.DataBind();
}
protected void btnVerifyOTP_Click(object sender, EventArgs e)
{
int ComplaintNumber = Convert.ToInt32(txtComplaintNumber.Text);
BusinessObjects.Complaint complaint = BusinessLogic.ComplaintBL.GetDetails(ComplaintNumber);
if (txtOTP.Text == complaint.OTP)
{
complaint.ComplaintVerifiedViaOTP = true;
complaint.CurrentStatusId = 1;
BusinessLogic.ComplaintBL.Update(complaint);
}
// Step 2
BusinessObjects.ComplaintXStatus cxs = new BusinessObjects.ComplaintXStatus();
cxs.ComplaintId = complaint.Id;
cxs.StatusId = 1;
cxs.StatusAssignTime = DateTime.Now;
BusinessLogic.ComplaintXStatusBL.Add(cxs);
// Step 3
BusinessObjects.DepartmentXAreaOnDuty dxaod = BusinessLogic.DepartmentXAreaOnDutyBL.GetByTime(complaint.DepartmentId, DateTime.Now);
BusinessObjects.OfficialXComplaintsAssigned oxca = new BusinessObjects.OfficialXComplaintsAssigned();
oxca.ComplaintId = complaint.Id;
oxca.OfficialId = dxaod.OnDutyPersonId;
oxca.AssignedOn = DateTime.Now;
oxca.IsEscalated = false;
BusinessLogic.OfficialXComplaintsAssignedBL.Add(oxca);
// Step 4
// Send SMS to the per on duty
// To send the SMS we will need the phone number of the official
BusinessObjects.GovernmentOfficial go = BusinessLogic.GovernmentOfficialsBL.GetDetails(oxca.OfficialId);
string phoneNumber = go.ContactNumber;
string Message = String.Format("A new Complaint has been registered for your Department. Click the link to see the full Complaint. {0}", "http://www.google.com");
OutwardCommunication.SMSHelper.SendSMS(Message, phoneNumber);
AfterOTPVerification.Visible = true;
pnlVerifyOTP.Visible = false;
pnlStart.Visible = false;
//Response.Redirect("~/Citizens/Default.aspx");
}
protected void Page_Load(object sender, EventArgs e)
{
if (!Request.IsAuthenticated)
{
Response.Redirect("~/Login.aspx");
}
BusinessObjects.GovernmentOfficial obj = new BusinessObjects.GovernmentOfficial();
obj = BusinessLogic.GovernmentOfficialsBL.GetDetailsByContactNumber(System.Threading.Thread.CurrentPrincipal.Identity.Name);
if (obj != null)
{
HiddenField1.Value = Convert.ToString(obj.Id);
}
}
protected void DetailsView1_ItemInserting(object sender, DetailsViewInsertEventArgs e)
{
TextBox txtNewCode = (TextBox)DetailsView1.FindControl("txtNewCode");
BusinessObjects.GovernmentOfficial info = BusinessLogic.GovernmentOfficialsBL.GetDetails(txtNewCode.Text);
e.Values.Add("OnDutyPersonId", info.Id);
e.Values.Add("CityId", ddlCity.SelectedValue);
e.Values.Add("StateId", ddlState.SelectedValue);
e.Values.Add("LocalityId", ddlLocality.SelectedValue);
if (e.Values.Contains("VillageId"))
{
e.Values.Add("VillageId", ddlVillage.SelectedValue);
}
e.Values.Add("DepartmentId", ddlSelectDepartment.SelectedValue);
}
