private EntityReference CreateChat(WebHookRequestBody request)
{
var newChat = new Entity(EntityNames.Chat);
newChat[ChatAttributes.Chat2DeskClientId] = request.ClientId;
newChat[ChatAttributes.Chat2DeskOperatorId] = request.OperatorId;
newChat[ChatAttributes.ContactId] = GetContact(request.ClientId);
newChat[ChatAttributes.OperatorId] = GetSystemUser(request.OperatorId);
return(new EntityReference(EntityNames.Chat, _service.Create(newChat)));
}
public void ProcessMessage(WebHookRequestBody request)
{
EntityReference chat = GetChat(request.DialogId);
if (chat == null)
{
chat = CreateChat(request);
}
CreateMessage(chat, request);
}
public void CreateMessage(EntityReference chat, WebHookRequestBody requestBody)
{
int transport;
switch (requestBody.Transport)
{
case "telegram":
transport = Transports.Telegram;
break;
case "viber":
transport = Transports.Viber;
break;
case "sms":
transport = Transports.SMS;
break;
default:
transport = Transports.Other;
break;
}
int type;
switch (requestBody.Type)
{
case "from_client":
type = Types.Incoming;
break;
case "to_client":
type = Types.Outgoing;
break;
default:
type = Types.System;
break;
}
var newMessage = new Entity(EntityNames.Message);
newMessage[MessageAttributes.Text] = requestBody.Text;
newMessage[MessageAttributes.ChatId] = chat;
newMessage[MessageAttributes.Direction] = new OptionSetValue(type);
newMessage[MessageAttributes.Transport] = new OptionSetValue(transport);
newMessage[MessageAttributes.EventTime] = requestBody.EventTime.Date;
_service.Create(newMessage);
}
// POST: api/WebHook
public void Post([FromBody] WebHookRequestBody value)
{
var crmHelper = new CRM.CrmHelper();
switch (value.HookType)
{
case "inbox":
case "outbox":
//Создать сообщение в CRM
crmHelper.ProcessMessage(value);
//Отобразить сообщение на вебресурсе через SignalR
var hubConnection = new HubConnection(_serverUrl);
IHubProxy logHubProxy = hubConnection.CreateHubProxy("chat2DeskHub");
hubConnection.Start().Wait();
logHubProxy.Invoke("Send", value.Text,
DateTime.Now.ToLocalTime().ToString());
break;
}
}
// POST: api/WebHook
public void Post([FromBody] WebHookRequestBody value)
{
var crmHelper = new CRM.CrmHelper();
switch (value.HookType)
{
case "inbox":
case "outbox":
//Создать сообщение в CRM
crmHelper.ProcessMessage(value);
//Отобразить сообщение на вебресурсе через SignalR
//var hubConnection = new HubConnection("https://79.173.84.161:9998");
//IHubProxy logHubProxy = hubConnection.CreateHubProxy("chat2DeskHub");
//hubConnection.Start().Wait();
//logHubProxy.Invoke("Send", value.Text,
// DateTime.Now.ToLocalTime().ToString());
// Get the context for the Pusher hub
IHubContext hubContext = GlobalHost.ConnectionManager.GetHubContext <LogHub>();
hubContext.Clients.All.addLog(value.Text, DateTime.Now.ToLocalTime().ToString());
break;
}
}
