public ActionResult CancellationRequest(SupportRequest supportrequest, FormCollection collection)
{
if (ModelState.IsValid && collection != null)
{
Audit audit = new Audit();
audit.ByUserID = user.ID;
audit.DateCreated = System.DateTimeWithZone.Now;
audit.DateModified = System.DateTimeWithZone.Now;
audit.HttpHeaderDump = HttpUtility.UrlDecode(System.Web.HttpContext.Current.Request.Headers.ToString());
audit.IP = System.Web.HttpContext.Current.Request.UserHostAddress;
SupportRequest sr = new SupportRequest();
sr.isOpen = true;
sr.OrderDetailID = Convert.ToInt32(collection["requestid"]);
sr.RefundStatusID = Convert.ToInt16(collection["RefundStatusID"]);
sr.SiteID = Site.ID;
sr.SupportTypeID = (int)SupportType.REFUNDREQUEST;
sr.UserID = user.ID;
sr.ExternalIncidentID = string.Empty;
sr.AuditDetails = audit;
sr.Subject = @WBSSLStore.Resources.GeneralMessage.Message.RefundRequest_Caption + "-" + @WBSSLStore.Resources.GeneralMessage.Message.Invoice_Header + "#" + (collection["IncidentID"]);
sr.User = user;
sr.Reason = collection["ddlReason"];
SupportDetail sd = new SupportDetail();
sd.AuditDetails = audit;
sd.SupportRequest = sr;
sd.StaffNote = "";
sd.Comments = "<span><b>" + user.FirstName + " " + user.LastName + " ( " + DateTimeWithZone.Now + " )</b></span><p>" + collection["txtcomment"] + "<p/>";
_viewModel.Add(sd);
_unitOfWork.Commit();
var _newsupportdetail = _viewModel.Find(d => d.ID == sd.ID)
.EagerLoad(d => d.SupportRequest, d => d.SupportRequest.User, d => d.SupportRequest.OrderDetail)
.FirstOrDefault();
_newsupportdetail.SupportRequest.OrderDetail.InvoiceNumber = WBHelper.InvoicePrefix(Site) + _newsupportdetail.SupportRequest.OrderDetail.OrderID;
var _emailService = DependencyResolver.Current.GetService <IEmailQueueService>();
if (sd.SupportRequest.User.UserType == UserType.RESELLER)
{
_emailService.PrepareEmailQueue(Site.ID, LangID, EmailType.RESELLER_SUPPORT_NOTIFICATION, SMTPID, sd.SupportRequest.User.Email, _newsupportdetail);
}
else
{
_emailService.PrepareEmailQueue(Site.ID, LangID, EmailType.CUSTOMER_SUPPORT_NOTIFICATION, SMTPID, sd.SupportRequest.User.Email, _newsupportdetail);
}
//send mail to admin
_emailService.PrepareEmailQueue(Site.ID, LangID, EmailType.ADMIN_SUPPORT_NOTIFICATION, SMTPID, WBHelper.SiteAdminEmail(Site), _newsupportdetail);
_unitOfWork.Commit();
}
return(RedirectToAction("index"));
}
//
// GET: /Client/Support/Create
public ActionResult CancellationRequest(int id)
{
OrderDetail ord = _service.FindByID(id);
if (ord != null)
{
ViewBag.OrderDetailID = ord.ID;
ViewBag.IncidentID = WBHelper.InvoicePrefix(Site) + ord.OrderID;
ViewBag.ProductName = ord.ProductName;
ViewBag.ExOrderID = ord.ExternalOrderID;
}
ViewBag.Username = user != null ? user.FirstName + " " + user.LastName : string.Empty;
SupportRequest _supportrequest = DependencyResolver.Current.GetService <SupportRequest>();
return(View(_supportrequest));
}
